also pool was shut down for a few hours due to someone vomiting in water so it had to be treated but

bright, clean, pelotons in the gym, gluten free options at breakfast, comfy beds, rooftop bar with views of nyc skyline

the complimentary breakfast was not so great :(. maybe more options.

also, breakfast could have been a little better

we had two queen suites and were very impressed- a full kitchen with a dishwasher

our room was very nice, the staff were great, and the bar was great!

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

large room with comfortable beds, gym was ok to be a hotel gym

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

the room we were given was below the laundry room

coffee available 24/7 in room and at reception there’s also a gym for a full

room was comfortable. hotel was busy yet room was quiet. gym was good, breakfast too.

was super clean , breakfast included , laundry gym

breakfast earlier since a lot of us were there to run the nyc marathon and our buses left at

friendly staff. quick check-in. decent breakfast.

breakfast

convenient location easy access to major highways, free wifi

place, excellent location, very clean, daily house keeping, easy parking

i wasn't really in the room anyway and they could offer more for breakfast

however, there is no room for breakfast and only take-away food is supplied

loved the room, the kitchen and the bed! the cleaning was amazing drying the pandemic!

i didn't have breakfast but my stay was very good.

everyday was perfect, kitchen is a plus

people, a fair breakfast and tons of space in the room

breakfast could have been better and more

the staff accommodated our early check in and were very friendly

i ended up not taking advantage of the breakfast only because i never woke up early enough lol

kitchen

great place with a kitchenette so saves on take out

we also enjoyed their covid friendly pool

the staff was great! we had the pool and gym to ourselves.

no hot breakfast

maybe it's because there seemed to be a lot of kids around

facilities - a gym, a swimming pool, availability of a washing machine

accessible room so no shower /bath stall - just a chair restaurant was actually a small bar area with a kitchen behind it, and cafeteria like tables

no pool. under construction . they should all the customer know. my kids was dispointed .

parking was limited and areas of the lot were not well lit at night

order room service and had a burger medium well and it was not cooked at all

parking would have to be my only complaint

newly remodeled, comfortable bed, very clean and no extra pet fee,

the hotel is very convenient for pets and the pet fee is low.

the gym was well equipped

breakfast, red robin. pool

the kids liked the pool and contenental breakfast

was close to my venu, free onsite parking, clean rooms, kitchen in room and early check in!

they have nice welcoming and efficient staff towels room and bathroom was clean you have full kitchen and very good caffe and muffins on

the hotel provided kitchen pots and silverware, clean towels and sheets at request

think the kitchen utensils very old (we had to buy our own utensils for basic cooking, as the utensils were

the grab and go breakfast was enough as well

it was right along the highway and there is no pet fee.

parking for truck and trailer.

staff, dscipline,pool

when i check in there was lady she was very aggressive with my kids

i loved room service

throom towels in floor, bed wasn t made, old room service trays, etc)

the gym view clean spacious room

the bar restaurant area was very nice to hang out at

i liked the staff at the breakfast and thought it was clean and organized

is clean, nice customer service and very helpful the water pool is interesting and clean with worm water the free breakfast is great the parking is very

pool was a little cold but clean

breakfast variety and quantity

ev charging free breakfaststarbucks nearby

the pool, parking and breakfast were great

it was not possible to get into the pool

i needed an early check in on 2 rooms near each other and the team made it happen

rooms, cleanliness, convenient location, swimming pool, gym and great city views!

room was very clean up to date the shower was great the bar down stairs was nice the morning breakfast was amazing hot breakfast everything was fresh the

the kids were a bit bummed they couldn't swim, but we played at their pool table instead

i also liked that i could use the gym as well

very spacious rooms pool was amazing nice and warm it was pet friendly

nothing for kids to do

everything was great the front desk the bar the staff and playing a pool game was wonderful

also, the breakfast area is a little tight, so be sure to get there early if you really want a seat

stores in every direction and the breakfast was great

fitness center closed and used for storage

everything. the breakfast stands out more though.

happy to be there, the breakfast area was so nasty that it looked like a child party with 40 kids under 5

was great and i was able to relax and be able to do my work and have no problem looking for parking i know because of covid-19 the area of the lobby was pretty much isolated but i don t

hotel bar

housekeeping staff is amazing, the location is perfect for restaurants, and the starbucks coffee bar downstairs is very

we told the staff we prefer no room service during the couple days we stayed, however they came by every day

no room service or any type of food available really

the kitchen staff were very generous and kid friendly, they offered my 2 kids cereal, even after closing kitchen

breakfast was good and the rooms were nice and clean

we where coming from maryland to a family function and it was just perfect my 3 kids slept very well

was not enough space for cloths only 3 drawers & small closet for a family room w/3 adults and 3 kids it was tight, lived out of luggage for 10 days

hotel employee at the bar was amazing

the on site laundry facilities were a bonus

all areas were sparkling clean, smell good, omg and the location

how big was the sofa bed and they told me was a full bed but it really was a twin bed where my kids didn’t fit

the beds were so comfy! and the pool was the perfect temperature!

there is not a bathroom in the pool room or even near it.

desk really good, i request early check in and she help me , and its really pet friendly hotel

had a room with 2 full beds and a pull out couch, room was huge with a desk, a small table and a bar area with a fridge and small sink, slept the 4 of us quite comfortably

i did not use the pool, sauna, gym or any other amenities so i can't comment

the pool was not available

a bar next to reception.

hotel is excellent, clean, people are helpful , it is a great location and includes breakfast

comfortable room: 1-bedroom suits so well for a family with kids

my kids love it

nice variety...kids enjoyed making their own breakfast

good kitchen facilities in room and gym. able to access envue hotel bar.

gym was very equipped too

no coffee from bar; very noisy bar fri and sat evenings

the reception is on the 6th floor and so is a bar with a lovely view

live the view and that i can bring my fur kids

, location ; room had no view worst in the building ; staff did not bother to ask for options ; gym ridiculously

bad service customer service, bar service

i only used the hotel bar and restaurant for one drink

we needed to have early check in to prepare for a funeral and they were very accommodating

the best part of my stay was the fact i got late check out.

the gym was a nice surprise too

the wifi for our 4 day stay was totally unreliable

my negative comments re leaking shower and wifi , we really do enjoy the ambience of the belleclaire as we were on our 2nd trip to this hotel

breakfast vouchers for the bakery was a nice touch, and the location was super central right near

great bed super clean everywhere nice gym awesome bakery

although the front desk said there was room service, there was not on the evening that we arrived

absolutely perfect for a jazz bar and museum getaway from our rural home

fitness centre had everything you need classy nyc accommodation

fitness room average

you had to book a seat/table in the lounge bar when open - it got busy when live music on and we didn’t know so had to stand/beg for a seat

can't wait for the bar to open

no complaints.....just wish i had the time to use the gym. it's good.

live entertainment in the bar on weekends

gym wasn’t open due to renovations

the location is also really good and the bar as well

gym needs updating and had some mold and rust on equipment

love the bar and feel of community in harlem

the gym could have more equipment

hotel to explore upper west side, friendly staff, huge rooms with nice beds, clean gym with nice selection of equipment

beds, gym

addition to that a bag of trash was left in our room one day also, while we really did like the gym, the yoga mats are very worn out

staff worked with me on extra pet charges they used to not have and waived the pet fee.

tiny thing: i used to love this hotel because it was dog friendly without a pet fee

i called to ask if there was a pet fee and was told no and they were dog friendly

gym was good

location, rooftop and view gym is well equipped and the rooftop bar has one of the best views of

they gave my kids free cookies :) erica was very good to us she helped me in the breakfast area

night my kids and i came back late with food and the front desk gentleman asked us if we needed utensils and

and the breakfast needs more fresh fruit

really low profile, best place to stay with your family and kids to scape the day-to-day life

good breakfast, nice room, nice staff., incredible location

the rooftop bar and pool were a bonus

we ignore things like the pool that we tried to find once, and the gym that isn't worth the effort

the gym was closed

i was expecting there to be room service and for the money i paid i thought the gym would be a bit more equipt fitness is huge these days

would not allow early check in without a 50 dollar surcharge, for 2hours earlier

sadly room service made mistakes and the door men are not well informed/misinformed rg parking

excellent swimming pool

bagels room service $100 1 hour to service us restaurant and extremely expensive for the quality and

there is no bar for a drink and have fun at night, but it did not bother us.

had a breakfast credit i forgot about and when i called back to get it applied the lady implied i did not

in nyc when i was first greeted the staff were so professional and positive, furthermore the room service and in hotel dining services were amazing

though very nice take out containers).

spa was perfect even for kids

welcoming staff, gifts for the kids, welcome treat so basically everything.

lot of fried stuff)