also pool was shut down for a few hours due to someone vomiting in water so it had to be treated but

bright, clean, pelotons in the gym, gluten free options at breakfast, comfy beds, rooftop bar with views of nyc skyline

the complimentary breakfast was not so great :(. maybe more options.

also, breakfast could have been a little better

we had two queen suites and were very impressed- a full kitchen with a dishwasher

our room was very nice, the staff were great, and the bar was great!

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

large room with comfortable beds, gym was ok to be a hotel gym

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

it also includes free wi-fi and parking

semi truck facility parking

we didn t get down for breakfast, but they always had coffee on hand, and it was good and needed

parking area need to be fixed

- burn holes in the bedding - the ac was very loud - wifi unstable - no bedside lamp

they offer a shuttle and allowed us to leave our car un their parking lot until the game was over the breakfast

you can't walk there due to the roads, however they provided shuttle service to and from the concert

room was clean, the staff was friendly and professional near to american dream mall the breakfast was good and it has parking

laundry on same level as room for

the gym was way too small, but it was ok.

closed pool

i called the lobby and they said there was no one available for room service, so i had to come

pool. staff. easy transportation to nyc.

booked the room with wifi but my room didn't access to wifi

is just great for families: from the availability of staff and the little pool to the careful way the cleaners deal with the children's stuffed toys

amenities- great-breakfast was phenomenal-making waffles was fun-there was a very large selection(fruit, hot and

nice staff, solved issues i had. allowed early check in. breakfast was actually good.

the kids loved it

breakfast wasn’t as great as usual

accommodate so we can swim in the pool and we had it all by ourselves very good with everything that’s going

couldn't buy laundry detergent and charge to my room

great place to stay. love the kitchen staff.

we loved that it was big and had a kitchen made being a mom traveling so much cheaper ud83dude00

only issue i had was getting items like laundry soap, toilet paper, etc from the person working the desk overnight

rooms were clean and spacious but basic, bed was comfortable, the kitchen was spotless like it has not been used in a while, bathroom was

laundry facilities

not a lot really, no breakfast, no laundry supplies available to purchase

the room was huge which included a whole kitchen

the front desk would not work with velocity because she was too busy working laundry room

the room was large and clean. it was very comfortable. full kitchen.

lack of restaurant, pool and gym were understandable do to covid-19

parking lot could use some fixing, lots of potholes but there is plenty of space to choose from.

eddie was so sweet & friendly to my kids & i

location, great gym open 24 hrs, restaurant has good menu options although the menu is small

it s very quiet. room service is fantastic, everyone s friendly.

inside pool

the water in the indoor pool was quite cold and not comfortable for swimming, especially for the kids

i just wish they serve other meals besides breakfast

excellent room, service, breakfast and ease of parking

don't have utensils to cook or eat with in the kitchenette and only 1 frying pan

amenity's, (gym,pool,and hot breakfast,) were great along with the very helpful staff ready to help at all

breakfast should end at 11am

too bad that covid has affected the morning breakfast

the cleaning of the pool

always go to the bar they have and each time the bartenders have been absolutely delightful to talk to

newly remodeled, comfortable bed, very clean and no extra pet fee,

the hotel is very convenient for pets and the pet fee is low.

close to trains, even a cool little bar in the area

breakfast, red robin. pool

recently upgraded and squeaky clean 2) friendly, courteous, and professional staff 3) good breakfast spread, and is included in hotel fare

the hotel provided kitchen pots and silverware, clean towels and sheets at request

they have nice welcoming and efficient staff towels room and bathroom was clean you have full kitchen and very good caffe and muffins on

rooms were nice, comfortable and having small kitchen was great to cook quick meals

good location near metlife stadium - allowed early check in

the room the bed kitchen set up bathroom super clean and comfy

it was right along the highway and there is no pet fee.

parking for truck and trailer.

staff, dscipline,pool

the kids were a bit bummed they couldn't swim, but we played at their pool table instead

i also liked that i could use the gym as well

very spacious rooms pool was amazing nice and warm it was pet friendly

nothing for kids to do

everything was great the front desk the bar the staff and playing a pool game was wonderful

also, the breakfast area is a little tight, so be sure to get there early if you really want a seat

stores in every direction and the breakfast was great

fitness center closed and used for storage

everything. the breakfast stands out more though.

happy to be there, the breakfast area was so nasty that it looked like a child party with 40 kids under 5

was great and i was able to relax and be able to do my work and have no problem looking for parking i know because of covid-19 the area of the lobby was pretty much isolated but i don t

hotel bar

housekeeping staff is amazing, the location is perfect for restaurants, and the starbucks coffee bar downstairs is very

we told the staff we prefer no room service during the couple days we stayed, however they came by every day

no room service or any type of food available really

kids were comfortable really enjoyed this stay

location and breakfast was great.

included breakfast and gym

also, the booking website should have mentioned the pool was closed; the kids were quite sad, lol

no free breakfast for third party guests!

breakfast was great staff very friendly and room very spacious and comfortable

the breakfast was a 5/10 the waffles were like i was eating bricks.

the kitchen staff were very generous and kid friendly, they offered my 2 kids cereal, even after closing kitchen

breakfast is good

breakfast was not nice.

all areas were sparkling clean, smell good, omg and the location

it was a shame the small restaurant/coffee bar wasn’t open for longer, but there were plenty of eateries nearby

everything was fresh and clean. well equipped. very comfortable bed. nice pool and gym.

pool was under maintenance second day of our stay, breakfast isn’t free.

i was visiting sojo spa and it’s a great place to stay nearby

service, appearance, room, lobby and bar layout

we needed to have early check in to prepare for a funeral and they were very accommodating

pricing at the bar and bistro

the best part of my stay was the fact i got late check out.

love the late check out

wasn’t ready on arrival after scheduled check in time, had to wait in lobby with kids for 2 hrs

we didn’t have the view of the nyc skyline for the kids to enjoy

the laundry room was out of order and they were trying to fix it.

most of laundry applies wasn't work

breakfast food selection had everything that was needed

no coffee from bar; very noisy bar fri and sat evenings

the reception is on the 6th floor and so is a bar with a lovely view

, location ; room had no view worst in the building ; staff did not bother to ask for options ; gym ridiculously

king guest room was beautiful and comfortable the lobby was amazing there is a bar and outdoor campfire overseeing ny

drinks in the bar are expensive

the wifi for our 4 day stay was totally unreliable

my negative comments re leaking shower and wifi , we really do enjoy the ambience of the belleclaire as we were on our 2nd trip to this hotel

breakfast vouchers for the bakery was a nice touch, and the location was super central right near

great bed super clean everywhere nice gym awesome bakery

although the front desk said there was room service, there was not on the evening that we arrived

absolutely perfect for a jazz bar and museum getaway from our rural home

fitness centre had everything you need classy nyc accommodation

fitness room average

you had to book a seat/table in the lounge bar when open - it got busy when live music on and we didn’t know so had to stand/beg for a seat

can't wait for the bar to open

no complaints.....just wish i had the time to use the gym. it's good.

live entertainment in the bar on weekends

gym wasn’t open due to renovations

the location is also really good and the bar as well

gym needs updating and had some mold and rust on equipment

love the bar and feel of community in harlem

the gym could have more equipment

hotel to explore upper west side, friendly staff, huge rooms with nice beds, clean gym with nice selection of equipment

beds, gym

addition to that a bag of trash was left in our room one day also, while we really did like the gym, the yoga mats are very worn out

gym tv was broken, extremely loud in the room as i could hear all of my neighbors around me.

staff, well-designed and manicured decor, pool, big room, comfortable bed and bedding, nice shower, on-point maintenance

perfect locations, comfortable rooms, good breakfasts options. clean indoor pool etc

easy checkin, clean room and gym.

there was laundry available, gym was nice, room was spacious.

gym is good enough

great design, comfy beds, great gym

flash and new decor, lobby and gym and bar all looked great

an abundance of great dining options, and i particularly enjoyed working out in the well-equipped gym and remotely working from the peaceful courtyard

good and is a short commute away from the key attractions, it was spacious and clean, and has a gym, i didn't use it but it was good that it was there, the bed was comfortable, the amenities were

breakfast and location were excellent

the bathroom felt as if we were standing outside because of the draft coming in the window, the kids room was freezing

the breakfast was delicious, lots of options!!

location is excellent! breakfast delicious! environment was warm, friendly, and inviting.

really low profile, best place to stay with your family and kids to scape the day-to-day life

staff worked with me on extra pet charges they used to not have and waived the pet fee.

tiny thing: i used to love this hotel because it was dog friendly without a pet fee

i called to ask if there was a pet fee and was told no and they were dog friendly

some missing gym equipment (free weights).

cleanliness, spacious room, gym facilities.

the bar was on the pricy side, but i kind of expected that.

rooftop pool with an amazing view

the kids loved that there was a pool on the top of the hotel - it's small, but that's how the city

the staff is so friendly and the gym is so clean

i was expecting there to be room service and for the money i paid i thought the gym would be a bit more equipt fitness is huge these days