pet policy needs to be clearer about what animals they accept

in my opinion the pet fee is too high!

$60 pet fee

$50 pet fee

after i contacted hilton about the late check in, the morning manager waived the pet fee

hot tub pool spa fireplace peaceful

the kitchen was small and a/c did not work

with its expansive grounds, inviting decor, pool, spa, and restaurant, it offers everything you need in one location

small and quaint! room was clean and the spa on site was really nice

beautiful and relaxing views. pool was refreshing. comfortable bed.

breakfast was great

clean, quiet, good tv, paper in the am & a actual continental breakfast!

the room was large and very clean. breakfast was decent. great value for the price.

good breakfast with a really nice gym access only a few minutes from this location

friendly, close, they did my laundry for a small fee

i needed an early check in and she worked it out for me

early check in

there were warnings in elevator about kids and hall noise, but there were multiple instances of children running up and down the halls

indoor pool area, rooms clean, breakfast area was big and food was fresh

the breakfast was very good

the breakfast was great

breakfast was great. everything was hot and fresh. met the woman who cooks. she was super nice.

pet fee was cheap, 15$

clean, kid friendly, had an open pool, & a restaurant on site

very friendly staff, great breakfast and clean hotel room.

breakfast area is small and not enough seating is available

nice outdoor pool

we loved the pool and fitness room

could be a much better breakfast

friendly staff, very clean, excellent breakfast bar.

the breakfast was good value and a nice variety of foods

breakfast was nice a little uperscale than what we’re used to, no yogurt and the biscuits were

great service super clean and very accommodating with shuttles

breakfast was full of variety, hot and cold

the pool was nice and so was the mexican restaurant at the hotel.

airport shuttle indoor pool

was spilled coffee on the coffee bar counter, trash can and floor, which did not get cleaned up the entire time we were eating

location, gym and pool

loved the pool, hot tub, and fire pit

stay regularly at hampton inns and the quality of the breakfast food was a little less in quality than most of the other hh inns where we have stayed

the free breakfast was ok, need a little more variety. but hey, it's free!

room was spacious, breakfast was good

many items were out at breakfast, indoor pool water was too cold to swim.

the breakfast was amazing and the room and amenities were among the nicest i have ever

breakfast was good as well, and the staff was very accommodating and helpful

the pool and showers is a little cold, difficult to use sometimes of the day

the free breakfast was just okay.

location and convenience with breakfast included

breakfast could have been a little more involved but i know space can be an issue.

breakfast was lovely

could have been better breakfast

the continental breakfast was well stocked

first, cabin was new and clean. second, it had full kitchen with amenities.

full kitchen, jacuzzi hot tub, beautiful river views!

the kitchen and bathroom were well equipped and very clean

the kitchen had all staples, all you needed was the food

wish i was able to tell from the listing just what was included in the kitchenette, i would have taken more of an advantage of it

pet fee was too much, $25 per night

was upset about the pet fee

only issue is that booking doesn't tell you that pet fee isn't included

we had a pet friendly room and paid the extra pet fee

not made aware of pet fee until after we checked out and were home

was charged a pet fee of 75$ as i was checking out. expectations were not probably set.

breakfast was good, could have used another meat of some sort and the egg and cheese omelet was a

to check in smelled clean although we did not go, i liked it had a bar area that served snacks and

pool was a little cold and no hot tub

the gym was large and well equipped.

heading down for the free breakfast and i was shocked to find 16u and 18u girls softball players everywhere

entering and exiting the parking lot

and wifi were substandard

everybody was friendly and it had a good size pool and jacuzzi

was very clean and neat the only off thing was the wifi was down for a bit but other than that it was comfortable and completely clean staff was great

the bed, kitchen and bathroom were clean.

went down to get a little bit of breakfast at 8am and there was nothing but oatmeal packets and 2 muffins

breakfast was packaged muffins, granola bars, and coffee

breakfast was only instant oatmeals and protein bars

breakfast, expand the menu

the gym and laundry facilities always kept clean

very clean and comfortable. breakfast very efficient and clean dining area.

really liked the full kitchen (fridge, microwave, dishwasher, sink, etc

otherwise property is clean with heated pool and gym

breakfast was excellent

able to view mountain.. store near by pool

pool was nice.

the pool was a huge reason why we booked, but it was

pool was clean

pool was a bit dirty

i was able to pay 50 bucks for a early check in.

great staff. best gym among hotels i have visited.

you must everywhere must were a mask but not at the gym

right off the hwy and had a friday s in the parking lot

the breakfast and the fact that the hotel was quiet. gym was great too

safe, well lite parking lot

pet fee was low compared to other chains

the omelet bar was excellent and with lots of choices, we ate breakfast each day there.

pretty grounds, pool area kept well water bottles in our room

beds, nice pool area, clean rooms, super competent and friendly staff at front desk

pool was murky and the layout of the hotel was confusing.

the meals we ordered through room service, however, were delicious, so i guess there are just some inconsistencies with the food

the hotel also has a great grill located within and a spa that we went to

great location very close to biltmore house good bar scene excellent restaurant cosy atmosphere

was a beautiful hotel, the staff were so polite and kind; from the front desk to the vallet and room service

toilet was way too low and no bar to get down to it. other than that was perfect stay.

the pool size was disappointing, not really appropriate for lap swim

our room had a mini kitchen and a large fridge with an ice maker

having a full kitchen was great

hot tub & pool, lights need replacing, lack of attention to food safety at breakfast by 2 staff members

if you plan to use the pull out couch (like we did for our kids), reconsider

location, great price, but the adverted as pet-friendly but was informed later that it required an additional $100 nonrefundable pet fee which

the required nonrefundable pet fee

pet fee was pretty expensive ($100), almost as much as the cost for a night

i was also quite surprise at the $100 cleaning pet fee when my dog is 10 pounds

dollars for a pet fee and a 60 dollar handling fee which makes any advertised bargain deal from a travel website

the gym and coffee shop are not operational

clean big comfy rooms rooftop bar and great location

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but

nice rooftop bar with fire pits which is nice on cool evenings

great location. upstairs bar was wonderful at sunset and restaurant was delicious.

pet fee was unusually high.

i was able to bring my dog for a very reasonable pet fee and she enjoyed her stay as

the pet fee

com, but there was no mention of the pet fee or how much it is

loved that they accommodated pets and had dog treats available in lobby

ambiance and clean rooms with comfortable beds and a great gym.

a good night's sleep away from our kids wasn't possible

the breakfast was delicious and our kids enjoyed them too

the racketball and tennis club offered a gym, swimming pool & indoor

the pool and the breakfast are great, didn't have time to try the zip line.

no pet fee for servicecanimals

no pet fee is wonderful, and staff were pleasant

the property is dog friendly with no pet fee which was awesome

loved the view of the mountains and the pool

bar food was fabulous

we picked this place for its reasonable pet fee and location and weren't disappointed

check in they did not have us in pet friendly room which i requested at booking

we traveled with a pet and it was such a reasonable pet fee

and the swimming pool

was the second time that we have stayed, first with kids, then just my husband and i, we will book again

we would have liked to have room service but we were informed that it is in the works.

no room service

i could never locate any ice machine, which requires call room service for everything at all hours

bed was extremely comfortable view was nice bar was pretty

great location helpful staff awesome bar area with live music tesla s to transport us around

even nicer was the fact that when one person in our party who does not drink alcohol went to the bar to purchase a soft drink, there was no charge

a breakfast basket is delivered to your room each morning with food that can be eaten in your room or

the view from the hotel roof bar was fun

we had drinks and apps at the rooftop bar, dinner downstairs at the exchange, and after dinner drinks at the basement speakeasy bar (in

the rooftop bar was our destination for evening libations

sofa bed for kids, like most hotels out there, was completely uncomfortable

breakfast was free and exceptional

breakfast was off the charts wonderful. location was great!

roomy suites, friendly, helpful staff, free breakfast

great breakfast.

they have a rooftop bar with an amazing view and a speakeasy down below in the basement

rooftop bar closed earlier than we would have liked for a weekend. small thing.

roof top bar on the ninth floor was excellent.

rooftop bar sunset was the icing on the cake

from location to design choices and the roof top bar to incredible restaurant

and surprise of pet fee , added during cost after booking/choosing pet friendly room

was great it was very comfortable and i mostly enjoyed the spa tub with my television very relaxing

service in the bar was sketchy. understaffed.

no sink at coffee bar or microwave.

is now a bar with live music until around 11pm and it was quite loud in the room

from valet to room service, impeccable.

we got plenty of great restaurant and bar recommendations

the price ud83dude02. the appetizers in the bar area were ok, not great.

room service should have a wider menu, sometimes it s limiting.

the bar is wonderful

was listed as pet friendly, but no mention of a fee in listing/advertisement/or check out

when i booked the hotel there was no mentioning for parking and pet fees

only offering valet parking for $30/night was unfortunate. $75 pet fee seemed a little high.

even though we paid the extra pet fee, we were given seating at the very front entrance with our dog

there was also a problem with a pet fee requirement which was not stated anywhere on our confirmation

wonderful roof top bar and restaurant

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

it is convenient and we appreciated the laundry facility

however, the rooftop bar and lounge area were spectacular

the location was great. the gym was nice and convenient, loved the bottle water in gym.