pool closes early (10:00 pm)

on-site parking allowing us to shuttle to the airport and leave our car at the hotel

breakfast was great. pool was fun.

breakfast is lovely and delicious

also, has an airport shuttle that starts at 430am

we had seen on the website that the pool would be closed for renovations, so were pleasantly surprised to find that renovations were

the shuttle was great.

the fire pit at the pool was a big plus!

pool area with hot tub and fire feature was amazing

customer service; the staff was so accommodating of our every need, including a 3:45am shuttle to the

the free breakfast was just okay.

breakfast was good as well, and the staff was very accommodating and helpful

breakfast was amazing

location, staff, pool

also, the kitchenette faucet in the room was too short and directed water on to the counter surface

kitchen stove needed repaired front was falling off

full kitchen, jacuzzi hot tub, beautiful river views!

first, cabin was new and clean. second, it had full kitchen with amenities.

the kitchen and bathroom were well equipped and very clean

the kitchen had all staples, all you needed was the food

nice size rooms , greta view from windows . nice kitchen

no elevators with lots of rustic steps to the room and to the pool.

you could see them from the pool deck and the restaurant area

beautiful and relaxing views. pool was refreshing. comfortable bed.

with its expansive grounds, inviting decor, pool, spa, and restaurant, it offers everything you need in one location

we were informed that there would be fresh coffee made daily but due to covid, breakfast would be a choice of manufacturered packaged muffins

staff was very friendly, room was very clean and the continental breakfast was really good

breakfast was great

breakfast was pretty slim, with waffles being the only fresh warm option

good breakfast with a really nice gym access only a few minutes from this location

we had a pet friendly room and paid the extra pet fee

pet fee was too much, $25 per night

not made aware of pet fee until after we checked out and were home

pet fee, toilet paper is really scratchy

only issue is that booking doesn't tell you that pet fee isn't included

was charged a pet fee of 75$ as i was checking out. expectations were not probably set.

breakfast was ok

the bartender was so friendly and smart

renee, at the bar the night we were there, was so kind and friendly

breakfast was good. it was very clean and up to date

everybody was friendly and it had a good size pool and jacuzzi

excellent breakfast

and wifi were substandard

wifi was down only for a bit

breakfast variety was great

didn't have breakfast.

went down to get a little bit of breakfast at 8am and there was nothing but oatmeal packets and 2 muffins

breakfast was packaged muffins, granola bars, and coffee

the bed, kitchen and bathroom were clean.

breakfast was only instant oatmeals and protein bars

indoor heated pool did not feel heated

breakfast was tasty, however, the highly processed nature of the food was not the best in my

pool wasn't heated as advertised

in-room kitchen facilities were great, as good as an extended stay hotel

suite was spacious with a nice kitchen & separate bedroom from living area

from the complimentary breakfast to the clean rooms and clean facility to the all day tea, coffee, and hot chocolate this

indoor pool

the gym and coffee station

also enjoyed the free parking

some people park with their trailers taking multiple parking spots

pet fee was low compared to other chains

friday’s on site, nice pool and gym. easy parking, beautiful hotel. great breakfast

the omelet bar was excellent and with lots of choices, we ate breakfast each day there.

i liked the lobby and the gym had a peloton bike which was nice.

pool not in service (mechanical issue)

included only means you get a credit to use at the restaurant or room service

food and service in the restaurant and bar was excellent

necessities were missing: menu for the restaurant, limited and very sparse selection for room service, a lounge chair to relax in, a magazine detailing local restaurants and places to

the meals we ordered through room service, however, were delicious, so i guess there are just some inconsistencies with the food

the bed was extremely comfortable and we ordered dessert room service and were not disappointed

i was able to pay 50 bucks for a early check in.

nice pool large room nice breakfast

hot tub & pool, lights need replacing, lack of attention to food safety at breakfast by 2 staff members

if you plan to use the pull out couch

parking is easy

the breakfast buffet had lots of choices

dollars for a pet fee and a 60 dollar handling fee which makes any advertised bargain deal from a travel website

pet fee was pretty expensive ($100), almost as much as the cost for a night

the required nonrefundable pet fee

the two women on staff were incredibly rude and short with me when a question arose about a pet fee

however, the pet fee is pretty steep

pet fee was cheap, 15$

our room was clean and the beds were comfortable. the check in was easy. breakfast was great.

the breakfast choices

outdoor pool indoor pool

very friendly staff, great breakfast and clean hotel room.

i needed an early check in and she worked it out for me

early check in

breakfast was great. the lady over that area does an excellent job and is very pleasant.

breakfast area was clean and there were plenty of items to choose from

pool was small but great and the towels available at the pool was a bonus

the room was great and we enjoyed the pool also.

breakfast was great. everything was hot and fresh. met the woman who cooks. she was super nice.

the bathroom door didn't lock. no bathtub. add bacon to the breakfast bar selections.

breakfast was the best we ever had in a hotel

nice staff, very clean, large rooms, excellent breakfast, very nice pool

nice staff, very clean, large rooms, excellent breakfast, very nice pool

we went swimming a few times and every time the pool was empty which was a big win

clean big comfy rooms rooftop bar and great location

unfortunately the gym was closed due to hurricane consequences.

the gym and coffee shop are not operational

gym was not open yet after the hurricane

nice rooftop bar with fire pits which is nice on cool evenings

com, but there was no mention of the pet fee or how much it is

pet fee too much especially staying for one night

high $50/pet fee

i was able to bring my dog for a very reasonable pet fee and she enjoyed her stay as

btw i think a pet fee of $ 30

ur room number was not

i enjoyed the breakfast buffet at the restaurant

also very loud with kids playing from open to close

laundry bag was not in closet to take home dirty clothes

actually a resort with golf course, spa, racquet club, bar and restaurant,gym, small store

the property is dog friendly with no pet fee which was awesome

no pet fee is wonderful, and staff were pleasant

no pet fee for servicecanimals

unfortunately during our stay the pool facilities were closed

the ladies at the bar were fantastic! the drinks were delicious and the room was perfect.

check in they did not have us in pet friendly room which i requested at booking

we traveled with a pet and it was such a reasonable pet fee

we picked this place for its reasonable pet fee and location and weren't disappointed

my wife enjoys your breakfast in the morning

breakfast is good for what it is, but nothing to write home about

great location helpful staff awesome bar area with live music tesla s to transport us around

beautiful property! room was spacious and well maintained! drinks from the bar were great.

the fitness center was well equipped and the condition of the equipment was very good

we would have liked to have room service but we were informed that it is in the works.

there is no room service offerings but great access to amazing restaurants.

awesome breakfast

we really enjoyed the game room and bar in the basement as well

the rooftop bar was open but understand due to the hurricane a few areas of the hotel were temporarily closed

free refrig snacks were a nice touch, and have i mentioned our breakfast basket

only thing, but i do understand about, i wish they had gluten/dairy free combo for the breakfast basket, they only had either or

went to the roof top bar for a drink after standing in line for 15 minutes and watching one bar tender talking and

roof top bar on the ninth floor was excellent.

rooftop bar sunset was the icing on the cake

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

rooftop bar closed earlier than we would have liked for a weekend. small thing.

kids loved it

sofa bed for kids, like most hotels out there, was completely uncomfortable

kids loved it

when you have kids you need space

great breakfast.

couldn t get room service. poor communication.

the restaurant and bar closed too early.

we got plenty of great restaurant and bar recommendations

would have appreciated the hours of the bar and restaurants/room service being longer or extended from their current

room service should have a wider menu, sometimes it s limiting.

and surprise of pet fee , added during cost after booking/choosing pet friendly room

the spa was also a great experience

no sink at coffee bar or microwave.

- my mimosa didn’t come out until 15 min later - apparently our server was also bartending

service in the bar was sketchy. understaffed.

the upstairs bar is fun and plentiful

wonderful gym

the location was great. the gym was nice and convenient, loved the bottle water in gym.

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

wonderful roof top bar and restaurant

was listed as pet friendly, but no mention of a fee in listing/advertisement/or check out

when i booked the hotel there was no mentioning for parking and pet fees

even though we paid the extra pet fee, we were given seating at the very front entrance with our dog

only offering valet parking for $30/night was unfortunate. $75 pet fee seemed a little high.

first, because of its location near the biltmore and second, because they are pet friendly

great location, large rooms with full kitchen

we were there 3 days so it was nice to be able to do a small load of laundry so we could pack clean clothes to leave

i loved the cleanliness and all the things in the kitchen

we loved the full kitchen and w/d and comfortable furnishings

thin--we heard everything the people upstairs were doing, from casually walking around, to doing laundry, to arguing, to having sex

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

from the beginning the front desk people are very accommodating the wine and swimming pool were excellent i would definitely come back

the breakfast had a lot of variety and new options every day

each morning the breakfast was great

fully stacked kitchen

hotel, room, breakfast and staff all great. would go out of my way to stay there again.

pet fee is ridiculous! $150 smackers!!! wish booking.com would have let us know!

$75 pet fee was too much. parking should also be free. room was smaller than expected

decor, ability to use our own streaming services (netflix and amazon prime), very friendly to our pets (since the pet fee is $75 per stay for up to two petss it would have been even more affordable

having laundry on property was great

breakfast was delicious, staff friendly and it was an easy walk to downtown

the kitchenette in the rooms is very nice too

the gym was one of the nicest gyms i've seen at a hotel

the pool was very busy, but it was during spring break, so it’s totally understandable

loved the layout and open spaces. breakfast and coffee bar is exceptional

nice facility with very nice features, gym, pool, evening cocktail hour

reasonable pet fee

there is a pet fee though, but it was expected and cheaper that other hotels around

clean and nice parking . pet friendly and only $20 pet fee. good breakfast.

decent breakfast, good location

stayed there the night before dropping my kids off for camp

was excellent except you forgot to include the $45 per night pet fee that was assessed

lovely but pet fee is exorbitant

pet fee is quite expensive

service excluded the $45 per night pet fee that was assessed

pet fee was outrageous at $45