pet fee was low compared to other chains

the boys loved the pool and hot tub

friday’s on site, nice pool and gym. easy parking, beautiful hotel. great breakfast

didn’t tell us we couldn’t use gym when we made reservation, old decor for the price we expected

interior, very friendly staff and nothing like having a restaurant bar that you can walk to

food was gourmet from breakfast, to in-room service, to elegant dinners

the restaurant and bar has a good selection of food and drinks - while we were there we saw a lot of families with

was a beautiful hotel, the staff were so polite and kind; from the front desk to the vallet and room service

room service breakfast had good options and was delicious

necessities were missing: menu for the restaurant, limited and very sparse selection for room service, a lounge chair to relax in, a magazine detailing local restaurants and places to

enough parking and the toilet paper was very thin

good location, decent breakfast, good price. i used the laundry facilities and they worked well.

breakfast was plentiful and good

ample parking

lobby area very welcoming, plus a small bar and good breakfast

the scrambled eggs at breakfast.

location, room, cleanliness, pool, hot tub, and breakfast were all excellent, i would definitely recommend this hotel

loved that egg whites were offered, kids loved pool and basketball court

parking. access to building. location.

the breakfast buffet had lots of choices

i was also quite surprise at the $100 cleaning pet fee when my dog is 10 pounds

the two women on staff were incredibly rude and short with me when a question arose about a pet fee

the required nonrefundable pet fee

location, great price, but the adverted as pet-friendly but was informed later that it required an additional $100 nonrefundable pet fee which

also, the property is advertised as pet friendly but there is nothing friendly about a pet fee that is more than the room rate

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but

the gym and coffee shop are not operational

nice rooftop bar with fire pits which is nice on cool evenings

unfortunately the gym was closed due to hurricane consequences.

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

no pet fee is wonderful, and staff were pleasant

no pet fee for servicecanimals

the property is dog friendly with no pet fee which was awesome

our room was on the 3rd floor and we had access to the pool area with our own outdoor seating

kids screaming all day at the pool.

there is no room service offerings but great access to amazing restaurants.

beautiful property! room was spacious and well maintained! drinks from the bar were great.

we would have liked to have room service but we were informed that it is in the works.

the fitness center was well equipped and the condition of the equipment was very good

online states a mini bar & room service

the location was excellent and the breakfast basket was a nice touch! will definitely come back.

only thing, but i do understand about, i wish they had gluten/dairy free combo for the breakfast basket, they only had either or

even nicer was the fact that when one person in our party who does not drink alcohol went to the bar to purchase a soft drink, there was no charge

the rooftop bar was our destination for evening libations

the view from the hotel roof bar was fun

we picked this place for its reasonable pet fee and location and weren't disappointed

we traveled with a pet and it was such a reasonable pet fee

check in they did not have us in pet friendly room which i requested at booking

my wife enjoys your breakfast in the morning

breakfast with a large dining room

we didn't get a chance to check out the gym but was too busy having fun on our stay

i could not order a glass of wine through room service but was told i could order a bottle

beautiful hotel with great amenities - the gym, restaurant, and bar were all great

hour room service would have been the most wonderful treat

even though their restaurant & bar were not

from location to design choices and the roof top bar to incredible restaurant

roof top bar on the ninth floor was excellent.

went to the roof top bar for a drink after standing in line for 15 minutes and watching one bar tender talking and

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine’s weekend

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

and surprise of pet fee , added during cost after booking/choosing pet friendly room

location is great friendly staff nice on site bar and restaurant

the rooms were huge and clean, the spa bath was perfect, staff was friendly and the breakfast at hemingway’s was amazing

service in the bar was sketchy. understaffed.

we found a cute bar nearby, had a drink and watched football

wonderful gym

the roof top bar and lounge was soooo nice

wonderful roof top bar and restaurant

the modern design of hotel and rooftop bar/lounge

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

from the kitchen to the bathroom, every corner reflected care and attention

loved that it had laundry in our room that’s a bonus

traveling as a family the space was perfect — including a sitting area as well as kitchen

we were there 3 days so it was nice to be able to do a small load of laundry so we could pack clean clothes to leave

i loved that we had a washer/dryer in our room so i could do some laundry and not pack up our filthy clothes

breakfast was good also

hotel, room, breakfast and staff all great. would go out of my way to stay there again.

i enjoyed having my own kitchen, if i wanted to cook

suite was perfect for our group of 5 and the kids loved the pool

friendly staff, nice rooms, great hot tub, good breakfast

kids loved it

clean, beautifully designed, location, friendly stuff , great breakfast

breakfast was free and exceptional

loved the divided two rooms to have kids separate on sleeper sofa

roomy suites, friendly, helpful staff, free breakfast

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

first, because of its location near the biltmore and second, because they are pet friendly

even though we paid the extra pet fee, we were given seating at the very front entrance with our dog

only offering valet parking for $30/night was unfortunate. $75 pet fee seemed a little high.

there was also a problem with a pet fee requirement which was not stated anywhere on our confirmation

when i booked the hotel there was no mentioning for parking and pet fees

the pet fee

loved that they accommodated pets and had dog treats available in lobby

for years at another hotel in asheville but country inn & suites were so accommodating and the pet fee was so affordable with our dog that we have a new place to stay from now on

btw i think a pet fee of $ 30

pet fee too much especially staying for one night

the gym was one of the nicest gyms i've seen at a hotel

it's beside the pool with a glass wall in between

the kitchenette in the rooms is very nice too

having a small kitchen is a definite bonus

the pool was very busy, but it was during spring break, so it’s totally understandable

$75 pet fee was too much. parking should also be free. room was smaller than expected

pet fee is ridiculous! $150 smackers!!! wish booking.com would have let us know!

decor, ability to use our own streaming services (netflix and amazon prime), very friendly to our pets (since the pet fee is $75 per stay for up to two petss it would have been even more affordable

the room is set up with a nice small kitchen and fridge

room was spacious and the small kitchen was great

a lot what to do with kids

excellent amenities such as spa and golf

food onsite was brilliant, evening meals, and room service

only thing we would of done differently was prebook our spa day

all that they offer; pool, walking area, and the restaurant.

the little kitchen was awesome

otherwise property is clean with heated pool and gym

pool wasn't heated as advertised

breakfast was tasty, however, the highly processed nature of the food was not the best in my

breakfast was good except i'm used to making my own waffles but they had them pre-made and they

the staff was very friendly and the breakfast was great

friendly staff, delicious breakfast and comfortable bed

the delicious morning continental breakfast on the porch to the cozy fireplace in the main living room, the albemarle was perfect

breakfast every morning was amazing

lovely inn, comfortable bed, updated bathroom, breakfast in the morning was delicious

breakfast, expand the menu

breakfast was packaged muffins, granola bars, and coffee

breakfast was only instant oatmeals and protein bars

went down to get a little bit of breakfast at 8am and there was nothing but oatmeal packets and 2 muffins

counters in lobby were dirty and the breakfast was all prepackaged and no milk available

three fitness machines and two were out of order for the 12 days we were there.

pool a little crowded at times but to be expected during summer months

handy to have laundry room

there were only a few parking spots remaining when we arrived in the evening

was very clean and neat the only off thing was the wifi was down for a bit but other than that it was comfortable and completely clean staff was great

was charged a pet fee of 75$ as i was checking out. expectations were not probably set.

breakfast was good, could have used another meat of some sort and the egg and cheese omelet was a

the gym was large and well equipped.

there is a little gym and an indoor pool

the gym was cooled well and not humid

the wifi could be way better.

kids loved the ice cream they offered in the store

did golf

the golf course staff was also wonderful, and the course was in great shape

long walk/ or shuttle to regular pool. separate very expensive fee to use spa pools

we had a pet friendly room and paid the extra pet fee

not made aware of pet fee until after we checked out and were home

pet fee, toilet paper is really scratchy

only issue is that booking doesn't tell you that pet fee isn't included

was upset about the pet fee

there is a pet fee though, but it was expected and cheaper that other hotels around

reasonable pet fee

clean and nice parking . pet friendly and only $20 pet fee. good breakfast.

the free breakfast is excellent

was ok, juice, tea, hot chocolate for the kids, had by english muffin with peanut butter each morning and the kids enjoyed the waffles

there with out two little dogs for 4 nights last week and for our last night they waived the pet fee and gave us vouchers for two free breakfast buffets

pet fee was reasonable and the included breakfast was absolutely delicious

service excluded the $45 per night pet fee that was assessed

lovely but pet fee is exorbitant

i thought that the pet fee was a little

i was able to pay 50 bucks for a early check in.

wish i was able to tell from the listing just what was included in the kitchenette, i would have taken more of an advantage of it

the kitchen had all staples, all you needed was the food

first, cabin was new and clean. second, it had full kitchen with amenities.

full kitchen, jacuzzi hot tub, beautiful river views!

kitchen stove needed repaired front was falling off

cleanliness, comfort, and breakfast was all wonderful!

the staff was wonderful - front desk staff and the gal working the breakfast area were very kind and accommodating

clean and comfortable. breakfast was good and the staff was friendly.

no pool availability as advertised

location to unca! cleanliness and comfort! the breakfast!

i do have intent of staying again in near future as i didn’t get to try out weight room/indoor pool like i had originally hoped i would

breakfast not until 6am. but they did give us stuff the night before.

breakfast was amazing

nice breakfast! very clean! friendly staff!

the free breakfast was just okay.

also, has an airport shuttle that starts at 430am

free breakfast, and literally just down street from airport

it was nice having an indoor heated pool and workout room also plus they have laundry facilities too

shuttle driver aaron went above and beyond to take care of my needs

great staff comfortable beds and wonderful breakfast. they even have a indoor heated pool

great service was very friendly and knowledgeable. breakfast was good.

nice pool area with a hot tub, fire pit and clean towels

the free breakfast was ok, need a little more variety. but hey, it's free!

the shuttle was great.

location, breakfast, nice ac, clean room and fresh towels

no elevators with lots of rustic steps to the room and to the pool.

material anywhere, so you can hear noise from other guests and plenty of noise from the hotel's kitchen and breakfast space (banging, pots and pans, dishes, people speaking, etc

pool was awesome, 2 hot tubs fabulous, the trail to rive was beautifully, flowers everywhere

it was also very nice that the pool and hot tub were open 24hrz-7days a week, considering my son needed the hot tub after each

nice size rooms , greta view from windows . nice kitchen

was very quiet and the pool was a wonderful surprise

pool was nice.

the pool was a huge reason why we booked, but it was

complimentary breakfast was ok, but as a free meal, i can't complain.

the pool was empty.

we were informed that there would be fresh coffee made daily but due to covid, breakfast would be a choice of manufacturered packaged muffins

clean, quiet, good tv, paper in the am & a actual continental breakfast!

breakfast was good but could have been even better with a few more hot items such as eggs, sausage,

friendly, close, they did my laundry for a small fee

we didn’t have breakfast