has been refurbished/updated , very roomy, good breakfast, coffee at all times, friendly staff, mattresses were awesome

breakfast was lovely

the continental breakfast was well stocked

clean, smelt clean, quiet, adequate space, good breakfast, and friendly staff

free breakfast location great staff

i needed an early check in and she worked it out for me

early check in

the breakfast each morning was good

they have a very attentive and friendly staff, and a nice heated indoor saltwater pool

front desk person in the evening was so kind to open the breakfast area to get some milk for my kids to have with their dinner

the gym doesn't really have much options when working out, the pool had a lot of chlorine in it i

gym was cardio machines with about 4 different medicine balls

friendly staff, very clean, excellent breakfast bar.

the bathroom door didn't lock. no bathtub. add bacon to the breakfast bar selections.

we appreciated the healthy breakfast food options.

we went swimming a few times and every time the pool was empty which was a big win

we loved the pool and fitness room

pet fee was cheap, 15$

more variety on breakfast bar .same food 4 straight days.

comfortable beds, very nice shower. huge breakfast.

breakfast area is small and not enough seating is available

pool was clean and open

we were informed that there would be fresh coffee made daily but due to covid, breakfast would be a choice of manufacturered packaged muffins

breakfast was pretty slim, with waffles being the only fresh warm option

breakfast was great

we didn’t have breakfast

clean, quiet, good tv, paper in the am & a actual continental breakfast!

hot tub pool spa fireplace peaceful

pool/spa was nice room was cute trails were cool

it was also very nice that the pool and hot tub were open 24hrz-7days a week, considering my son needed the hot tub after each

hot tub pool spa fireplace peaceful

kitchenette lacked a sink, description said there was a toaster and there was not one

also, a security guard was quick to check on me in the parking lot when my car alarm went off by accident

was able to check out but still use the shuttle a little later in the afternoon to get back to the airport, much appreciated

pool area with hot tub and fire feature was amazing

would like a cable machine in the gym

pool was out of service and had to pay 75 per fee. that was a bit high

great breakfast, nice indoor pool, family friendly.

on-site parking allowing us to shuttle to the airport and leave our car at the hotel

on-site laundry was not available

pool was dirty

airport shuttle indoor pool

location, staff, pool

breakfast was good as well, and the staff was very accommodating and helpful

the breakfast had different offers each day. the room was very nice.

the free breakfast was just okay.

the gentleman that picked me up friday night in the shuttle on 08/14/20 was exceptional

i wish the spa had been open, but due to damage from the hurricane, it hasn't reopened.

there is a clear, large swimming pool in the back yard that also offers shade from relaxed reading

the history and that dirty dancing was filmed there. pool area was beautiful

hotel, food, staff, room, pool, everything was perfect

the bar and megan are excellent

after i contacted hilton about the late check in, the morning manager waived the pet fee

pet friendly hotel but some confusion about property accepting cats

pet policy needs to be clearer about what animals they accept

$60 pet fee

in my opinion the pet fee is too high!

kitchen stove needed repaired front was falling off

full kitchen, jacuzzi hot tub, beautiful river views!

wish i was able to tell from the listing just what was included in the kitchenette, i would have taken more of an advantage of it

the kitchen and bathroom were well equipped and very clean

first, cabin was new and clean. second, it had full kitchen with amenities.

only issue is that booking doesn't tell you that pet fee isn't included

pet fee was too much, $25 per night

not made aware of pet fee until after we checked out and were home

was upset about the pet fee

pet fee, toilet paper is really scratchy

was charged a pet fee of 75$ as i was checking out. expectations were not probably set.

great breakfast

breakfast is good considering covid-19 period

the bar tender kristin was great and pleasure to talk

breakfast offered toast, bagels, pastries, eggs,, sausage, waffles, fruit, cereal, coffee, milk,

laundry facilities

thank you for the lights in the parking lots

clean, comfortable great hot breakfast & nice pool & gym

my room, parking & front desk were all 3 within 100 of each other

parking

the staff, the indoor pool, the location to biltmore village, and the breakfast/coffee bar.

everything enjoy the pool and the location

breakfast was plentiful and good

also enjoyed the free parking

lobby area very welcoming, plus a small bar and good breakfast

breakfast, expand the menu

breakfast was packaged muffins, granola bars, and coffee

the bed, kitchen and bathroom were clean.

went down to get a little bit of breakfast at 8am and there was nothing but oatmeal packets and 2 muffins

counters in lobby were dirty and the breakfast was all prepackaged and no milk available

pet fee was low compared to other chains

didn’t tell us we couldn’t use gym when we made reservation, old decor for the price we expected

was great, the restaurant and bar attached to the hotel was good, the rooms were clean and newer, this staff was exceptionally

pretty grounds, pool area kept well water bottles in our room

i wished the bar had been more extensive.

there is a pet fee though, but it was expected and cheaper that other hotels around

reasonable pet fee

clean and nice parking . pet friendly and only $20 pet fee. good breakfast.

we enjoyed the pool (no one else was at the pool, but us)

the cleanest, great tv channels, great breakfast, everything about it is amazing

there with out two little dogs for 4 nights last week and for our last night they waived the pet fee and gave us vouchers for two free breakfast buffets

pet fee is quite expensive

pet fee was reasonable and the included breakfast was absolutely delicious

45 dollars per night pet fee.

was excellent except you forgot to include the $45 per night pet fee that was assessed

the room service breakfast was delicious

at check in, i asked the attendant if they could help us confirm our spa appt for the next morning

great location very close to biltmore house good bar scene excellent restaurant cosy atmosphere

massage at posiedon spa was amazing

food was gourmet from breakfast, to in-room service, to elegant dinners

pet fee was pretty expensive ($100), almost as much as the cost for a night

location, great price, but the adverted as pet-friendly but was informed later that it required an additional $100 nonrefundable pet fee which

i was also quite surprise at the $100 cleaning pet fee when my dog is 10 pounds

the required nonrefundable pet fee

dollars for a pet fee and a 60 dollar handling fee which makes any advertised bargain deal from a travel website

the pool was older and that room was stuffy

the access to kitchen.

the kitchenette was nice to be able to bring in a few goodies for breakfast or back from dining out

the pool size was disappointing, not really appropriate for lap swim

staff was very personable and room clean and the breakfast was fabulous

otherwise property is clean with heated pool and gym

erica at the front desk dealt with an unexpected mishap over breakfast amazingly so it was not at all an issue for the guests

indoor pool, grills, workout room

indoor heated pool did not feel heated

suite was spacious with a nice kitchen & separate bedroom from living area

am not sure that i would call a hot plate and mini fridge exactly a kitchenette

had everything you could want from comfortable beds, to fully kitted out kitchen and breakfast in the fridge

property had a really nice pool area with lounge chairs and a gazebo

i liked the kitchen and self serve breakfast

kitchen and living room in main house, bed amd bedding was comfy in azalia room.

i enjoyed having my own kitchen, if i wanted to cook

like the set up of the room with a living room area, a kitchen and separate bedroom

breakfast was meh. end time is pretty early (8:30 am).

friendly staff, laundry on site, small kitchen in the room, pleasant breakfast.

the breakfast had a lot of variety and new options every day

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

unfortunately the gym was closed due to hurricane consequences.

clean big comfy rooms rooftop bar and great location

gym was not open yet after the hurricane

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but

no pet fee for servicecanimals

the property is dog friendly with no pet fee which was awesome

no pet fee is wonderful, and staff were pleasant

liked the gym, the pool table, loved the adopt a dog :-)

it was 3 of us but if you have kids with you this is the room to pick

bed was extremely comfortable view was nice bar was pretty

i could never locate any ice machine, which requires call room service for everything at all hours

no room service

the fitness center was well equipped and the condition of the equipment was very good

liked the location, we like the outdoor seating area in the front of the hotel, i enjoyed the fitness room

breakfast was good, location was easy to get to and from,

very clean and comfortable. cute pool area. safe and convenient.

it was a very nice facility, had a nice pool, continential breakfast, and it was a very easy check in/check out process

breakfast is just okay

dust bunnies in the corners of the room, toilet paper was open, there was still cleaner chemicals pooling in the tub

the view from the hotel roof bar was fun

the rooftop bar was open but understand due to the hurricane a few areas of the hotel were temporarily closed

even nicer was the fact that when one person in our party who does not drink alcohol went to the bar to purchase a soft drink, there was no charge

we loved the perks of having a breakfast basket each morning and the complimentary jeep service

my friends were impressed with this place and the picnic basket left in front of room door with breakfast goodies was a special touch

the gym has pelaton bicycles

gym needs cables, trx or bands for back workouts

the smoked old fashion in the 42 bar was absolutely out of this world

room service was very quick, easy and friendly

from valet to room service, impeccable.