work being done to add pool and cabins out back- i will definitely be coming back for a romantic weekend once everything

nice size rooms , greta view from windows . nice kitchen

kitchenette lacked a sink, description said there was a toaster and there was not one

hot tub pool spa fireplace peaceful

the restaurant, spa, walking trail, gym were all closed

good breakfast with a really nice gym access only a few minutes from this location

breakfast was great

friendly, close, they did my laundry for a small fee

breakfast was pretty slim, with waffles being the only fresh warm option

hot breakfast needed some protein

great breakfast, nice indoor pool, family friendly.

the pool was nice and so was the mexican restaurant at the hotel.

convenient to airport. had shuttle service to airport.

bar is phenomenal, one of the best i’ve seen yet

breakfast was great. pool was fun.

the location, pool , workout room and free breakfast.

prompt shuttle service too airport

booking online the room info stated mountain view, unfortunately our view was the parking lot

the free breakfast was ok, need a little more variety. but hey, it's free!

customer service; the staff was so accommodating of our every need, including a 3:45am shuttle to the

fellow who picked us up in the hotel shuttle the evening of sunday april 4th was fabulous

more variety, hot breakfast.

the breakfast had different offers each day. the room was very nice.

the pool and showers is a little cold, difficult to use sometimes of the day

also, the kitchenette faucet in the room was too short and directed water on to the counter surface

i needed an early check in and she worked it out for me

early check in

pet fee was cheap, 15$

breakfast area is small and not enough seating is available

getting up from the toilet then trying to find a stable item to regain his balance he grabbed the bar and it gave way and he fell scratching his head on the wall and getting a bruise on his hip

everything! the rooms were clean, beds comfortable, staff was friendly, breakfast offered, etc

free breakfast each morning was very good

the pool and gym were fantastically quiet and clean

the friendly staff, how clean it was, and my son loved the pool

gravy like water and weird looking sausage , powdered eggs - bring back breakfast omelette

the gym doesn't really have much options when working out, the pool had a lot of chlorine in it i wanted to get in but unfortunately as soon as i tested the water

there were warnings in elevator about kids and hall noise, but there were multiple instances of children running up and down the halls

the bathroom door didn't lock. no bathtub. add bacon to the breakfast bar selections.

breakfast was nice a little uperscale than what we’re used to, no yogurt and the biscuits were

they shut the pool down as soon as we got there.

nice staff, very clean, large rooms, excellent breakfast, very nice pool

we went swimming a few times and every time the pool was empty which was a big win

$60 pet fee

after i contacted hilton about the late check in, the morning manager waived the pet fee

$50 pet fee

in my opinion the pet fee is too high!

pet policy needs to be clearer about what animals they accept

kitchen stove needed repaired front was falling off

the kitchen had all staples, all you needed was the food

the kitchen and bathroom were well equipped and very clean

first, cabin was new and clean. second, it had full kitchen with amenities.

full kitchen, jacuzzi hot tub, beautiful river views!

has been refurbished/updated , very roomy, good breakfast, coffee at all times, friendly staff, mattresses were awesome

the breakfast

the continental breakfast was well stocked

could have been better breakfast

location and convenience with breakfast included

pet fee was too much, $25 per night

was upset about the pet fee

only issue is that booking doesn't tell you that pet fee isn't included

we had a pet friendly room and paid the extra pet fee

not made aware of pet fee until after we checked out and were home

was charged a pet fee of 75$ as i was checking out. expectations were not probably set.

breakfast was good, could have used another meat of some sort and the egg and cheese omelet was a

to check in smelled clean although we did not go, i liked it had a bar area that served snacks and

pool was a little cold and no hot tub

the gym was large and well equipped.

heading down for the free breakfast and i was shocked to find 16u and 18u girls softball players everywhere

entering and exiting the parking lot

and wifi were substandard

everybody was friendly and it had a good size pool and jacuzzi

was very clean and neat the only off thing was the wifi was down for a bit but other than that it was comfortable and completely clean staff was great

the bed, kitchen and bathroom were clean.

went down to get a little bit of breakfast at 8am and there was nothing but oatmeal packets and 2 muffins

breakfast was packaged muffins, granola bars, and coffee

breakfast was only instant oatmeals and protein bars

breakfast, expand the menu

the gym and laundry facilities always kept clean

very clean and comfortable. breakfast very efficient and clean dining area.

really liked the full kitchen (fridge, microwave, dishwasher, sink, etc

otherwise property is clean with heated pool and gym

breakfast was excellent

the pool are was over run with kids. we took are of that. we got pool time.

clean rooms, great breakfast!

very clean and close to my destination. the breakfast was delicious and plentiful.

friendly staff, excellent clean rooms, and very nice breakfast

everything enjoy the pool and the location

pet fee was low compared to other chains

location because of our planned visit to biltmore and also because our children loved their large pool at our last stay

the fridge made loud noises during the night waking me up. no towels in the pool area.

friday’s on site, nice pool and gym. easy parking, beautiful hotel. great breakfast

was not aware of the pool and spa until getting there, so we did not pack any swimwear

i was able to pay 50 bucks for a early check in.

the bed was extremely comfortable and we ordered dessert room service and were not disappointed

massage at posiedon spa was amazing

included only means you get a credit to use at the restaurant or room service

shower was very small, hotel bar was overpriced, room wasn't ready at check in time.

were planning on a drink in the bar & then decided to stay for dinner

not much handicap parking

facilities were clean, and my kids loved the pool

the kitchenette was nice to be able to bring in a few goodies for breakfast or back from dining out

the breakfast buffet had lots of choices

nice pool large room nice breakfast

pet fee was pretty expensive ($100), almost as much as the cost for a night

i was also quite surprise at the $100 cleaning pet fee when my dog is 10 pounds

the required nonrefundable pet fee

also, the property is advertised as pet friendly but there is nothing friendly about a pet fee that is more than the room rate

location, great price, but the adverted as pet-friendly but was informed later that it required an additional $100 nonrefundable pet fee which

the golden hour restaurant was excellent and the rooftop bar a great location for relaxing with a cocktail

the gym is nice and clean, the room was very clean and i like the location

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

unfortunately the gym was closed due to hurricane consequences.

great location. upstairs bar was wonderful at sunset and restaurant was delicious.

pet fee too much especially staying for one night

btw i think a pet fee of $ 30

the pet fee

high $50/pet fee

com, but there was no mention of the pet fee or how much it is

didn’t like that the pool still wasn’t open

pool was a bit dirty

pool was clean

we appreciated the meals provided (breakfast and dinner) as part of the room rate.

the pool was empty.

no pet fee for servicecanimals

the property is dog friendly with no pet fee which was awesome

no pet fee is wonderful, and staff were pleasant

liked the open lobby with bar, pool table, games for kids & foster doggies, meeting doggies in the halls

i didn’t receive notice that gym and pool was closed down for construction

we would have liked to have room service but we were informed that it is in the works.

band wednesday and thursday night in the bar area was very entertaining

beautiful property! room was spacious and well maintained! drinks from the bar were great.

there is no room service offerings but great access to amazing restaurants.

online states a mini bar & room service

we picked this place for its reasonable pet fee and location and weren't disappointed

check in they did not have us in pet friendly room which i requested at booking

we traveled with a pet and it was such a reasonable pet fee

breakfast and cleanliness

beds were comfortable, both me, my wife and kids (2 and 6 years old) slept very well

laundry bag was not in closet to take home dirty clothes

the gym was clean and larger than most hotel gyms

the adjoining rooms we requested and the hotel was full that night but they helped us get a great parking place and gave us free breakfast

also very loud with kids playing from open to close

the kitchen manager was fantastic

even nicer was the fact that when one person in our party who does not drink alcohol went to the bar to purchase a soft drink, there was no charge

a breakfast basket is delivered to your room each morning with food that can be eaten in your room or

the view from the hotel roof bar was fun

we had drinks and apps at the rooftop bar, dinner downstairs at the exchange, and after dinner drinks at the basement speakeasy bar (in

the rooftop bar was our destination for evening libations

they have a rooftop bar with an amazing view and a speakeasy down below in the basement

roof top bar on the ninth floor was excellent.

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

rooftop bar sunset was the icing on the cake

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine’s weekend

room service should have a wider menu, sometimes it s limiting.

the restaurant and bar closed too early.

the bar was fantastic along with the outside seating

the price ud83dude02. the appetizers in the bar area were ok, not great.

available, both online and upon checkin, and then saw that we were put in 304, right next to the gym

we got there, the pull-out sofa was not made for the kids

sofa bed for kids, like most hotels out there, was completely uncomfortable

clean, beautifully designed, location, friendly stuff , great breakfast

rooms, bed was very old, the bathroom door locked itself had to call maintenance and i had my kids with me

great breakfast.

and surprise of pet fee , added during cost after booking/choosing pet friendly room

- my mimosa didn’t come out until 15 min later - apparently our server was also bartending

we found a cute bar nearby, had a drink and watched football

the spa was also a great experience

the spa treatment was superb

the modern design of hotel and rooftop bar/lounge

wonderful gym

however, the rooftop bar and lounge area were spectacular

location , the staff, the rooftop bar , the decor esp the library and make your own lavender

the roof top bar and lounge was soooo nice

there was also a problem with a pet fee requirement which was not stated anywhere on our confirmation

was listed as pet friendly, but no mention of a fee in listing/advertisement/or check out

when i booked the hotel there was no mentioning for parking and pet fees

first, because of its location near the biltmore and second, because they are pet friendly

only offering valet parking for $30/night was unfortunate. $75 pet fee seemed a little high.

the room had full kitchen and it was spacious.

the indoor heated pool and gym are great additional perks

breakfast & social hour

friendly staff, laundry on site, small kitchen in the room, pleasant breakfast.

the indoor pool was nice but a bit short in length.