i was able to pay 50 bucks for a early check in.

pool wasn't heated as advertised

at breakfast

erica at the front desk dealt with an unexpected mishap over breakfast amazingly so it was not at all an issue for the guests

the free breakfast was so much better than most hotels ive stayed in and they were constantly cleaning and

the gym and laundry facilities always kept clean

breakfast was only instant oatmeals and protein bars

breakfast was packaged muffins, granola bars, and coffee

breakfast, expand the menu

didn't have breakfast.

counters in lobby were dirty and the breakfast was all prepackaged and no milk available

nice and clean. friendly staff and the pool area was nice.

breakfast variety was great

there were only a few parking spots remaining when we arrived in the evening

staff was wonderful, spa was nice. great breakfast

pool and big indoor hot tub

was charged a pet fee of 75$ as i was checking out. expectations were not probably set.

the water in the gym didn't taste good at all

big enough for family of 5, kids enjoyed the pool, semi private bathroom area

breakfast was ok

breakfast was good, could have used another meat of some sort and the egg and cheese omelet was a

only issue is that booking doesn't tell you that pet fee isn't included

not made aware of pet fee until after we checked out and were home

we had a pet friendly room and paid the extra pet fee

was upset about the pet fee

pet fee, toilet paper is really scratchy

awesome location, great breakfast

it was an excellent breakfast and very clean surroundings

able to view mountain.. store near by pool

breakfast&dinner

the pool was a huge reason why we booked, but it was

laundry area - i swear i heard banjos just getting to the laundry place and then it was small and

the pool and the breakfast are great, didn't have time to try the zip line.

breakfast was great! i was just curious what

the racketball and tennis club offered a gym, swimming pool & indoor

loved that the adventure center with mountain biking, zip lines, a kids adventure park, and an obstacle course was next to the hotel and there were many paths to walk

the pet fee

i was able to bring my dog for a very reasonable pet fee and she enjoyed her stay as

com, but there was no mention of the pet fee or how much it is

pet fee too much especially staying for one night

pet fee was unusually high.

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but they are expected

unfortunately the gym was closed due to hurricane consequences.

the golden hour restaurant was excellent and the rooftop bar a great location for relaxing with a cocktail

there is a coffee shop on site and a restaurant with a very interesting menu: a gym and roof top bar are still being renovated from the damage incurred by hurricane helene, but

gym was not open yet after the hurricane

sofa bed for kids, like most hotels out there, was completely uncomfortable

breakfast was awesome, location, and the bar area.

great breakfast.

extremely clean, wonderful beds, loved the rooftop bar .

roof top bar was wonderful

only offering valet parking for $30/night was unfortunate. $75 pet fee seemed a little high.

there was also a problem with a pet fee requirement which was not stated anywhere on our confirmation

even though we paid the extra pet fee, we were given seating at the very front entrance with our dog

first, because of its location near the biltmore and second, because they are pet friendly

when i booked the hotel there was no mentioning for parking and pet fees

we picked this place for its reasonable pet fee and location and weren't disappointed

we traveled with a pet and it was such a reasonable pet fee

check in they did not have us in pet friendly room which i requested at booking

and the swimming pool

breakfast and cleanliness

the roof top bar said it was open until 11pm and closed at 9pm, on a saturday, valentine’s weekend

rooftop bar closed earlier than we would have liked for a weekend. small thing.

rooftop bar sunset was the icing on the cake

roof top bar on the ninth floor was excellent.

very well appointed and comfortable room and bathroom. the basement bar was outstanding.

free refrig snacks were a nice touch, and have i mentioned our breakfast basket

my friends were impressed with this place and the picnic basket left in front of room door with breakfast goodies was a special touch

the rooftop bar was open but understand due to the hurricane a few areas of the hotel were temporarily closed

roof top bar has great views

we loved the perks of having a breakfast basket each morning and the complimentary jeep service

and surprise of pet fee , added during cost after booking/choosing pet friendly room

nice bar at the back of the hotel

staff were great. valet parking a plus. central location. great bar and restaurant attached.

- my mimosa didn’t come out until 15 min later - apparently our server was also bartending

was great it was very comfortable and i mostly enjoyed the spa tub with my television very relaxing

then once i got there at 10 at night there was absolutely no parking, i had to park in the medical center next door

loved that egg whites were offered, kids loved pool and basketball court

very nice outside and in nice breakfast room fireplace

loved that egg whites were offered, kids loved pool and basketball court

the kitchenette was nice to be able to bring in a few goodies for breakfast or back from dining out

the gym has pelaton bicycles

the restaurant and bar closed too early.

even though their restaurant & bar were not

hour room service would have been the most wonderful treat

i'm glad the gym was not busy otherwise the massage might have been interrupted

no pet fee for servicecanimals

no pet fee is wonderful, and staff were pleasant

the property is dog friendly with no pet fee which was awesome

pool was open but ice cold

excellent location for foodies & bar fly’s

great location very close to biltmore house good bar scene excellent restaurant cosy atmosphere

stay here to watch a tv, but it would've been nice to have more than a single, small tv in the bar area to watch games

during our stay, they ensured every guest had complimentary breakfast and good options for room service dinner

the restaurant and bar has a good selection of food and drinks - while we were there we saw a lot of families with

the spa was amazing!

wonderful roof top bar and restaurant

the roof top bar and lounge was soooo nice

location and having restaurant and bar in house.

the location was great. the gym was nice and convenient, loved the bottle water in gym.

wonderful gym

the rooms including the kitchen had everything we needed

we loved the full kitchen and w/d and comfortable furnishings

we were there 3 days so it was nice to be able to do a small load of laundry so we could pack clean clothes to leave

is a great little hotel with full service rooms that include washer and dryer and full kitchen

thin--we heard everything the people upstairs were doing, from casually walking around, to doing laundry, to arguing, to having sex

that are higher quality than most hotels, there are also other amenites that you wouldn't expect: laundry facilities are in the unit with detergent provided

pet fee was low compared to other chains

the boys loved the pool and hot tub

the fridge made loud noises during the night waking me up. no towels in the pool area.

beds, nice pool area, clean rooms, super competent and friendly staff at front desk

stool handle would stick and continue running morning coffee bar was pitiful

online states a mini bar & room service

beautiful property! room was spacious and well maintained! drinks from the bar were great.

we had drinks in the bar each evening. loved the atmosphere -- live music was great.

bed was extremely comfortable view was nice bar was pretty

no room service

the two women on staff were incredibly rude and short with me when a question arose about a pet fee

dollars for a pet fee and a 60 dollar handling fee which makes any advertised bargain deal from a travel website

pet fee was pretty expensive ($100), almost as much as the cost for a night

also, the property is advertised as pet friendly but there is nothing friendly about a pet fee that is more than the room rate

com or the rental agreement that was emailed, didn’t tell me about the extra pet fee (i always look for those since i have a small dog) even the website doesnt make it clear

pet fee is ridiculous! $150 smackers!!! wish booking.com would have let us know!

decor, ability to use our own streaming services (netflix and amazon prime), very friendly to our pets (since the pet fee is $75 per stay for up to two petss it would have been even more affordable

$75 pet fee was too much. parking should also be free. room was smaller than expected

ran out of coffee, napkins, and utensils toward the end of the breakfast hours.

breakfast was delicious, staff friendly and it was an easy walk to downtown

lobby area very welcoming, plus a small bar and good breakfast

breakfast and room excellent. plenty of room

very clean and close to my destination. the breakfast was delicious and plentiful.

24-hour coffee bar was extra nice too

everything enjoy the pool and the location

wish i was able to tell from the listing just what was included in the kitchenette, i would have taken more of an advantage of it

full kitchen, jacuzzi hot tub, beautiful river views!

first, cabin was new and clean. second, it had full kitchen with amenities.

the kitchen and bathroom were well equipped and very clean

kitchen stove needed repaired front was falling off

loved the layout and open spaces. breakfast and coffee bar is exceptional

the kitchenette in the rooms is very nice too

units have kitchen, sofa, work table and a window you can open

noise made by the other guests, specifically a group of kids

it has laundry facilities next to the swimming pool and work out room

very friendly and welcoming, complete breakfast, outstanding, bed super comfortable, softy pillows

cleanliness, comfort, and breakfast was all wonderful!

it was clean……rooms clean and spacious. staff was great. breakfast was excellent!!!

amazing breakfast, friendly staff, quiet

location to unca! cleanliness and comfort! the breakfast!

the pool/hot tub was opened later

laundry room on-site

comfortable/ clean/ great location/ kitchen was great

the kitchen, bathroom , desks and other furniture were conveniently placed

the breakfast was cold when we came down at 9am.

breakfast the next morning was really yummy

the porch in the front was fabulous for relaxing, having some wine, even breakfast

also the breakfast was delicious, we will definitely comeback there when we visit the zone

the delicious morning continental breakfast on the porch to the cozy fireplace in the main living room, the albemarle was perfect

it was walking distance to grive park inn for the spa & restaurants

and of course there's the spa and golf course

were way more families and kids, than i expected for a resort & spa

pricing for wifi!!

staff was great and the facilities were exceptional--the hiking trails, the food, the swimming pool, everything

wifi horrible

very clean and quiet; right off the highway; quiet pool; comfy bed; big tv.

i did not get a chance to use the pool

pool not open and price was insane

breakfast and room were excellent.v

good variety of breakfast items

many items were out at breakfast, indoor pool water was too cold to swim.

location shuttle to airport

pool was great for the kids

location was great. breakfast ? i was expecting a larger hot breakfast.

pool was great for the kids

we were able to get a lot of pool time without it being over crowded

also, has an airport shuttle that starts at 430am

pool closes early (10:00 pm)

location and free shuttle to airport by a very nice and considerate employee.

free breakfast, and literally just down street from airport

nice pool area with a hot tub, fire pit and clean towels

breakfast!

limited parking, if arriving late to hotel may have to park at nearby restaurant

we had an early flight and would be getting up too early to enjoy the on-board breakfast

of covid we could not leave our room and use the spa or gym

reasonable pet fee

clean and nice parking . pet friendly and only $20 pet fee. good breakfast.

there is a pet fee though, but it was expected and cheaper that other hotels around

location, room cleanliness and breakfast.

good breakfast, very friendly staff.

pet fee was outrageous at $45

i thought that the pet fee was a little

no free breakfast and higher pet fee than i was told

pet fee is quite expensive

lovely but pet fee is exorbitant

pool/spa was nice room was cute trails were cool

has a spa and a bar

you could see them from the pool deck and the restaurant area

small and quaint! room was clean and the spa on site was really nice

the restaurant, spa, walking trail, gym were all closed

the room was large and very clean. breakfast was decent. great value for the price.

breakfast was pretty slim, with waffles being the only fresh warm option

breakfast was good but could have been even better with a few more hot items such as eggs, sausage,

friendly, close, they did my laundry for a small fee

breakfast was great