excellent breakfast delivered to the room. afternoon wine very good.

the first floor rooms, you can hear everything happening in the kitchen and lobby area

so much space, washer/dryer, full kitchen

gourmet breakfast is not gourmet, not a kitchen cooked breakfast--limited choices, should be

kitchen in the suite is well equipped but byo your spices, oils, etc

a $30 pet fee is too much, i have never paid over $20.

they charge a $30/night pet fee, which is about what i would have paid if i needed to board my dog for the trip

the pet fee is reasonable and there’s a great little grove of trees across the street to walk your

loved having the laundry there

the guest laundry was excellent and the fitness room impressive

the wifi was very weak and did not work for either of our cell phones.

the room service

thing that was sub par was the wifi

excellent shuttle service to san francisco airport

it would have been nice if the staff opened the breakfast bar five minutes earlier so we could at least have had a cup of coffee, but she wouldn't do it even

an early check in (only 15 min after i booked the room), nice staff, good location- 5 min from the

5 min from sfo , the staff very helpful nice wine bar and decor

privately-owned property just one bart-stop from the airport

great value & comfortable room. late check out allowed.

a fun wine bar also available ud83dude0a

good for pets, pet fee a little high

pet fee was a bit high i thought

tiny bathroom with a weak shower. no microwave. $90 pet fee for our little poodle was too high.

$90 pet fee (over $103 including taxes and fees) was outrageous and only disclosed after we made our

in addition, when i booked on here they said that they would waive the pet fee, but went on to charge me >$100 with tax for a having a pet for a single night

very overwhelmed by the front desk staff and the shuttle drivers

the shuttle service worked perfectly

location by the airport was great with a easy to use shuttle available

coin laundry and comfortable clean rooms are pluses

only thing was that the shuttle driver took a 1/2 hour to find us because he wasn't told we're to look

breakfast offerings are fresh and good quality

near the bart station. delicious breakfast.

elevator was to far from the room, this didn’t allow us to use the hotel pool or gym.

and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool, laundry)

loved the availability of breakfast. good food options. helpful kitchen staff.

good gym

room service pizza was overly cheesy and dry

the restaurant and bar food and service was also exceptional

breakfast at the restaurant

friendly, the restaurant serves excellent food, the rooms are spotless and comfortable, and the gym is well equipped

fresh crisp linen and towels, free shuttle to airport, very convenient to airport

wasn't able to use the gym n pool this time

early check in

the shuttle bus driver was rude.

location perfect for the airport. bar & grill really good.reception staff excellent

and my shuttle driver at 2:30am was also so professional and made me feel safe

i also had two kids with me, who cried and complained that they were freezing the entire shower because

has a great view of sfo runway! has a clean safe bar area for food with a friendly staff.

i liked the shuttle to the airport, after a good,quiet night's sleep in an exceptionally clean room

they stop serving food including room service at 11pm

especially impressed that we were able to get early check in after arriving

our 3 kids barely fit on the queen

the carpet in the room was filthy (my kids' feet were black

was perfect for a family, with small kids

liked the fitness room

i also liked the fitness center with brand new equipment

i was able to get early check in and late check out

i was able to get early check in and late check out

also i wish each floor had laundry service

shuttle bus didn’t show up after waiting for an hour an air crew staying in double tree advised

room was clean and big. location is good and so is the shuttle service

place with nice and helpful staff, decent breakfast and practical facilities, the free airport shuttle is a very practical solution to get to/from the hotel

clean, nice area and convenient location and a shuttle that takes guests to the

is shuttle bus to/from the airport

shuttle service to airport, great bar and restaurant staff, especially michael and jesus

the restaurant could not deliver room service, i had to go down from my room to pick up food.

the hallways always had dishes from room service for days. our shower curtain was dirty.

i requested for the late check out at 1pm and it was granted that day

hotel provides free shuttle from sfo. rooms were clean and we had a good stay

the delicious warm breakfast provided a lovely start to a long day of flight

the gym open 24 hours we recommend

new. clean. great breakfast. shuttle to the airport.

breakfast was excellent, thank you

staff was very friendly. location was very neat and tidy. breakfast was good.

the price vs location and the lower pet fee

the staff was amazing. our room was ready for early check in!

free wifi. movies on demand. quick service. decent gym with pool.

the room service could make it easier

gym is outdated and tip for the breakfast.

great breakfast!

mention how amazing a swim and a dip in the hot tub was a treat of my business trip, with a fully gym

my kids like the pool and free breakfast

very spacious accommodation, great breakfast choice, friendly staff, would definitely come back!

the covid-19 laws that closed the pool and the gym and the restaurant

clean and super spacious, breakfast was good, location was nice

breakfast is served buffet-style by kitchen staff to keep covid risks at a minimum

the room is big with 2 beds, sofa and kitchenette, all for our comfort! it's dog friendly too!

i am eager to see their gym and game room which was covid closed

value for money with large clean rooms, good gym, breakfast with lots of options and a good location right near the highway into downtown san

they got us early check in and helped us arrange our transportation to concert

additionally, there was coin operated laundry, bit no way to get change

comfortable bed, spacious room, tv, nice bathroom, great reception, guest laundry, parking space, etc

i used to stay there quite a bit, but since then, they switched to room service just every other day, no more breakfast buffet

no room service at night ... at times we had to pick up extra towel or toilet paper downstairs.

great location in san fran. room very clean breakfast was amazing to get your day going.

quiet, nice laundry facilities

elevator ice machine laundry and store room

the gym was everything i needed

nice place. clean room and good breakfast.

has ev chargers, which is plus for ev owners

it made a difference as we have large kids who can't share a full

whole layout of the room was excellent very clean in and out great bar and it was a great vibe recommend it to anyone who is coming to the area

location, friendly staff, excellent food and bar onsite, clean comfortable room and huge bathroom

the gym and the view of the restaurant.

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

the 24 hour help #…she gave me a code for a “concierge closet” which turned out to be a laundry room with two locked closets… so no tv for our two night stay

and free laundry

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent, rooms are small, no facility apart from parking

the dryer didn’t dry so well in the laundry room!

helpful, the room was surprisingly spacious, and the kids loved the breakfast and indoor pool

only one hour per room in the pool with reservation

there was a warm indoor pool and there were laundry facilities on-site

need to do more on hot breakfast items.

pool needs someone to monitor it on a daily basis

the gym and pool facilities were very small and under par.

was made up midday w/ no interruptions, easy parking and access to lobby/ room, water avail in gym, airport shuttle

pool is nice as well as the gym

we didn't want to sit at or in the bar area, so the hostess sat us down in a separate dining area and never returned

size and the quality of the room the gym and the swimming pool the location near san francisco downtown with less than 20 min by driving

the kitchen set up

really wish they would update their kitchen cookware

the room included a kitchen is well maintained with essential items for us to prepare meals

decent free breakfast

location, clean, quiet, great room layout, great breakfast

great breakfast, nice pool area, fun little fitness center and the option to eat lunch and dinner in the onsite restruant

that it had on-site bar and restaurant

some men were yelling around the pool deck at 9pm at night.

wifi did not have a valid certificate and therefore the browsers would not work, had to use my

breakfast, pool and the large windows. fresh air.

i appreciate the minimal pet fee and that they allow cats

the $25/dog/night pet fee is prohibitive, especially when i travel with both of my dogs

comes with a kitchen! clean & quiet.

i appreciate having a laundry facility

breakfast was weak. the bathroom needs better light and a bit better cleaning.

great breakfast

these were suite with kitchen and well maintained

the best things to us were small kitchen of the room and the breakfast next morning

the kitchen is great

the gym could be better

pet fee is too expensive at $150. my dog is clean and si not make any mess on the floor.

free parking and wi-fi

you have to pay for parking

laundry facilities, swimming pool, service center, close to a big shopping

confort, bar, clean, free parking, free wifi.

it was for 4 adults, however, when we checked in they had it notated that it was 2 adults and 2 kids

beds were nice and comfy. staff was really nice. i liked having a 1st floor room with kids.

of the hotel are close due to the pandemic like the indoor pool and the bar other than that is decent

the grab bar in the shower is way in the back and not practical to reach

swimming pool & bar were closed. no breakfast included. loud ac.