the hotel was very clean with a clean pool and gym area

the gym and pool facilities were very small and under par.

we had a drink in the bar were the staff were really nice, then off to bed prior to heading to yosemite valley the next

the extremely helpful staff, the bar and the convenience to the airport plus parking

and the restaurant and bar were very nice and high quality

said gym, only weights and treadmill

the room, both the bedroom and the living room with full kitchen

cozy rooms and good breakfast

fred the breakfast host is one of my favorite people, always in a good mood, willing to help with anything

cheerful and our handicap-accessible room was clean, roomy, and had full sized appliances in the kitchen

very nice hotel... kids loved the indoor pool!

staff were very nice, my kids loved the pool, room was nice, loved the bay view.

clean, new, staffs are very friendly and helpful, good location, the lounge overlooks the bay, bar is open till midnight, reception people are very accommodating, nice open quad

the room was beautiful and so roomy! it was also lovely to have a pool and fitness area.

not really a wow room view pool was very small

additionally, there was coin operated laundry, bit no way to get change

no room service

would be nice if room service was open later.

checked in late and ordered room service

they didn t have any quarters for the laundry.

the suite was perfect with kitchen area and freezer and fridge

were very welcoming… good gym and it was open early which was great

small, but usable gym, good breakfast, convenient to airport.

value for money with large clean rooms, good gym, breakfast with lots of options and a good location right near the highway into downtown san

the breakfast was consistently good, and our family had breakfast every morning

the pool smelled like too much chlorine inside but my family had a blast

laws caused closure of the pool, gym, restaurants and other services

was the ten floor room 2023 because the first three floors were packed with family with lots of kids

the room above us had kids running and jumping all night.

the beds were comfortable and the kids enjoyed themselves.

large room, good breakfast and gym.

at breakfast, the coffee and waffles were good

good breakfast, comfy beds, all needs met

breakfast was excellent, thank you

clean, comfortable and roomy. the breakfast and coffee was very good

i also liked the fitness center with brand new equipment

i was able to get early check in and late check out

i was able to get early check in and late check out

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

also i wish each floor had laundry service

super comfy beds, spacious for 4, located 5 mins from airport, free airport shuttle.

free shuttle is awesome

the free shuttle was much appreciated and it leaves every half hour

the shuttle service worked perfectly

coin laundry and comfortable clean rooms are pluses

enjoyable, quiet, great location and a fantastic breakfast.

clean and comfortable, good breakfast

they have a gym, but said it was closed for construction

nice place. clean room and good breakfast.

clean and safe but the main reason i moved from my airbnb to stay there was for the use of the gym - which was not open

lovely staff very accommodating with our requests to store luggage and late check out

bar and restaurant were closed

the restaurant and bar food and service was also exceptional

the staff kyle allowed me to late check out at 2pm and very accomodating

did not have breakfast.

kids jumping and running in the upstairs unit late night

very nice hotel - liked the continental breakfast! location was great.

no hassle for requesting a late check out

was stated it had shuttle from airport, but that was not the case.

good shuttle service and great wifi

this trip the front desk staff was sooo helpful and the bar staff did a great job

close to airport for early departure.....shuttle service to airport....comfortable bed

great staff , great pool , will come back

the beds were very comfortable. we loved the pool and hot tub.

the pool area was also nice and my children enjoyed it

the kitchenette was very clean and the breakfast in the morning was really great

was a great size and had everything we needed, including kitchen facilities

staff, love the rooms, poolud83dudc4dud83cudffb, gym ud83dudc4dud83cudffb, great breakfast

large room with kitchen area and nice bathroom

the pool facility was good but water temperature was a little cold.

full room service

i also had two kids with me, who cried and complained that they were freezing the entire shower because

gave us a good room with great view of airport which kids loved the most

they stop serving food including room service at 11pm

i requested a very early check in as our flight landed early morning

the staff was extremely nice and hospitable. free hot chocolate machine made my kids day

privately-owned property just one bart-stop from the airport

5 min from sfo , the staff very helpful nice wine bar and decor

also, the hotel has no restaurant, no bar and the happy hour they talk about is half price for half a glass of wine

great value & comfortable room. late check out allowed.

especially impressed that we were able to get early check in after arriving

our 3 kids barely fit on the queen

the carpet in the room was filthy (my kids' feet were black

was perfect for a family, with small kids

if the shuttle driver asks you

my room service attendant was fantastic!! friendly and accommodating!! thx

the shuttle to/from the airport works great

the restaurant could not deliver room service, i had to go down from my room to pick up food.

airport shuttle

large gym

the gentleman running the breakfast bar was also very nice and professional

i had four kids with me an we all slept very comfortably, breakfast satisfied the kids and that's rare

really enjoyed the breakfast and eating area outside

and staff super close to ballpark half a block if that food by hotel gym was nice and big showers were

airport shuttle information at the airport not clear.

shuttle bus didn’t show up after waiting for an hour an air crew staying in double tree advised

no airport shuttle

place with nice and helpful staff, decent breakfast and practical facilities, the free airport shuttle is a very practical solution to get to/from the hotel

nice clean rooms with comfortable beds. free shuttle was so a bonus