location, cleanliness, breakfast, comfort

room had a small kitchenette, which was a nice touch

comfort, kitchen in the room, location, easy check in and check out

kitchenette was nice but the microwave and coffe maker did not work

on the 2nd floor and got complaints from the front desk within 30 mins of being there because my kids were playing too loud apparently

pool requires appointment

pool hours make no logical sense. different hours each day. very limited weekdays

breakfast was outstanding with three staff members working and keeping the area clean and well

room looked like it had unfinished renovations as well as the pool was only open for three hours

breakfast was very good

the family in the room above us had three rambunctious small kids -really cute, but we could hear them every time they were in their room sometimes until 11pm

happy they had the restaurant and bar it was delicious

the walk between the inn and the spa was a bit unpleasant in the bad weather.

we spent most of our weekend there at the pool and hut tub area with our kids

the pool allowed kids under 5 years old in the hot tub

breakfast was great for a family with young kids

laundry room / microwave

pool was not working which was extremely disappointing my two kids really wanted to swim

the breakfast was probably one the best of any hotel at this level and price-point - and i have been

my kids did like the pool but the heater wasn’t working so it was cold

they had a laundry facility on site

its by i hop and on site laundry mostly polite staff

there are new washer and dryers on the premises and i didn’t mind washing my laundry and sheets and towels

no iron micro wave laundry bags

besides, the hotel offered a gym and a swimming pool that we did not try it

besides, the hotel offered a gym and a swimming pool that we did not try it

of amenities - kitchen, pool, laundry for longer stays

i liked the pool was open

the pool needs to be bigger…they need to change the time on the pool

love the restaurant and bar downstairs rooms were spacious

good structure and nice room fittings. comfortable bed and good bathrooms,late check out

was mildew on the ceiling of the bathroom, the toilet seat was mounted incorrectly, the grab bar in the tub/shower was loose, and the water pressure in the shower was terrible

the room and the facilities were very clean and the pool was nice,

the pool was down for maintenance

convenient laundry

breakfast was very good. everything that one would need.

stop the covid stuff, do breakfast again, all evidence shows it's time

very clean, yummy breakfast lots to choose from.

like having a designated beadroom. kitchen is good too

the room had everything, a small kitchen, a microwave, even a dishwasher, towels were quality towels, impeccably clean and fluffy

loved having the small kitchen available with a fridge and freezer

gym facilities are great and were perfect for early morning sessions

the pool was closed and the laundry room had the washers and dryers unavailable.

i like the rooms. they where big and had kitchens

we were accommodated for an early check in, as we were arriving for a 3pm

pet friendly with no pet fee

it was clean and spashus morning breakfast and swimming pool for the kids

amazing place to stay and get great deals ! staff are friendly and the laundry is cheap !

the time of the pool

everything, it was 'pricy' but worth it they couldn't serve breakfast (covid) but at least they could of had coffee in the

the pool opened at 5am and closed at 10pm which was nice the jacuzzi was amazing

pool and hot tub great u get cookies

kids running around all night in the hallway

they had a pool table and a wonderful oval bar to sit at with lots of big flat screen tv’s airing the red

the pool was great and the breakfast buffet in the restaurant was very good.

better gym equipment

breakfast and coffee was great and the bar even better

the lobby was over run with kids when we arrived which just made a hectic, messy image for a first-blush view of the premises

the gym had minimal amenities (example: would love to see an ab board or a rowing machine and at least

pool was out of order (big disappointment for my kids), the ice machine was broken and there was a hour long fire

the rooms are extremely clean, free toiletries, stacked kitchen for cooking, appliances are clean and a dishwasher

rooms are so clean and the full kitchen and king bed were awesome!!

very clean. kitchenette, grab and go breakfast, kids loved it, even a laundry facility!

the room, kitchenette, and bath were all very tidy, just that closet

location was key for us. kitchen was a must . bed was very comfortable and clean.

it's a suites hotel, it's nice to have a small living area/ kitchen and separate bedroom

loved the full kitchen

is a seperate bedroom / living room space which is better with 3 of us staying in here (me and 2 kids 9 & 11yrs old) not too far a drive to do school drop off / pick up (bedford) also last time i

the fitness center had operational equipment

hot water, ants in room, laundry facility was small and dryer did not work, no air circulation in room led to nothing drying

clean and quiet. parking close to room.

room was dirty nobody doing the room service before im entrance to the room me and my family left never slept there i need a

only complaint i have is that the parking lot wasn t properly treated after the snow hit

absolutely filthy all around the parking lot

price and the fact that it had a guest laundry room

air conditioning was so noisy no breakfast

no breakfast—cheap policy

breakfast was included when booking, but did not exist at the motel

there was know breakfast

and historical hotel located in a beautiful neighborhood and had 2 restaurants inside with a bar too with indoor and outdoor seating

the staff was extremely polite and made us feel welcome in any area from bar to dining

parking is also very convenient, and there is a bar for entertainment in the evening

would have felt more secure with a password-protected wifi.

went to the bar for an after-dinner drink the second night and the bartender was also friendly

the indoor pool could use updating and better lighting at night

not being able to have breakfast due to covid

no breakfast due to covid

location and very nice to have a restaurant / bar as part of the property

the pool is open late

hot chocolate and use of a laundry

i never used the gym or laundry but good to know they were available

liked the free access to the gym and free laundry room

having a kitchenette is a big plus

nature, silence, room, kitchen, bath, staff, free 24/7 tea/coffee, all facilities including gym and laundry

the breakfast was good and the beds were awesome!

breakfast very good, the room is spacious and clean, lots of parking space , great amenities

nice breakfast

great room peaceful comfortable bed nice hot shower great breakfast

bed was more than comfortable and breakfast was outstanding. very clean room!

the food at tuscan kitchen was fabulous and the staff were extremely helpful and accommodating

all the stores at walking distance, lots of dining options, the fluffy bed and pillows, the gym, proximity to our family’s home, elegant yet casual place

rooftop bar was the cherry on top

the staff at the bar at the tuscan kitchen was awesome

tuscan kitchen was amazing i really enjoyed the food and drinks, our wait staff was amazing

i really liked the kitchen and large walk shower

helpful staff on front desk, excellent buffet breakfast selections, well equipt kitchen.

many of the hot breakfast selections ran out about fifty minutes before the end of breakfast and there were limited

clean, friendly staff, good breakfast.

exquisite room, love the mini kitchen! the fitness room has free weights

i'm glad there is no weight limit for dogs and no pet fee

still under renovation due to which you cannot utilize the gym

only wish was that the gym area was larger so that it would accommodate more people at one time

location, pool, staff

indoor pool: certain guests felt like they own the pool and demanded the kids to stay away from

very happy that there was a way to book the pool for the kids so they got a break

super comfortable bed, great pool and super friendly staff. couldn't have been happier!

gym is closed

wish the bar or pool was open but understand people are still in the covid mindframe

the renovations meant no pool, gym or restaurant.

a quick breakfast bar for on the go

early check in, pet friendly, room size

it has a nice hot breakfast buffet and even laundry facilities on site

location, kitchen, free laundry and dryer. breakfast also was very good.

breakfast was super good

great staff. very convenient. breakfast. gym.

location to lahey and to shopping areas; very friendly staff from housekeeping to front desk to shuttle drivers; very clean hotel and excellent clean laundry facility

gym was nice

having a full kitchen set up was awesome

on the thermostat, yes, but you could hear nearly everything- cars/ trains outside, the laundry room downstairs and the stomping from upstairs

pool wasn't open for the kids.

very clean, family friendly, nice pool, good breakfast

the price for the square footage and well equipped kitchen was a value.

went to the pool at 10 pm and it was the water was too warm, the pool area too

also i liked that it left like an apartment with the full kitchen

evening staff we’re not very friendly or helpful my kids and i walked into a room that smelled like cigarettes staff started vacuuming the hallways at

good food generally, full breakfast very good , bar lively ,

nice staff, nice facilities, pool, gym, outdoor fireplace, nice outdoor sitting and dining area

slept well and enjoyed the pool and computee printing for yravel doc

rooms were clean and nice. pool was good.

we enjoyed the pool, starbucks, and mostly the fire pit outside.

room but failed in cleaniness especial when they charge a pet fee and failed to be

i was provided with all kitchen plates, pans , silverware ect. great staff and clean

i didn't like other than i wouldn't have minded if there were some fresh items available for breakfast like a

the queen suite had a desk and kitchen

beds were super comfy and kitchen was great!

there were limits at the bar for drinks.

everything except the pool wasn’t open

our room was clean and neat when we arrived and they even facilitated us with early check in

swim in the pool and had exercise programs for them but guests had to limit exercise times in the gym

very friendly staff. convenient location. clean comfortable room. nice pool area.

grab n go breakfast was pretty minimal and lacked fresh options.

the only thing is the free breakfast it's there but nothing to healthy

would be great to have paper towels and a pot scrubber for the kitchen

that the laundry is gross and holds water and loud!!

fun to have a kitchen with a stove and refrigerator

there’s also a heated indoor pool & full sized gym

checking in was a breeze & they also offer a full size bar with food

pool wasn't working but there was a sister hotel across the street and you could use there's

great bar and food was great for quick purchase items

rooms were gorgeous and comfortable. gym was adequate

came down too late and missed breakfast , but the cook was so nice and brought us breakfast

very modern. loved the kitchenettes and studio-like hotel room. very useful and accommodating.

guest laundry. kitchen in room. comfortable bed. great ac.

i was offered to move to a different room, but with kids (and a baby) not possib

location breakfast

i typically avoid them because of the kitchen and cooking fumes

i loved that our hotel had a fully equipped kitchen

heated indoor pool

very nice size room with a perfect little kitchen

our room was so clean and well appointed with a kitchenette that is perfect if you choose to make a light meal or warm up leftovers or just enjoy

we had dinner and breakfast at artisty and both were delicious

the service for breakfast was a little slow. but the food was great.

everything at dinner and breakfast was top shelf

the complimentary breakfast was excellent as was the coffee

breakfast was fabulous with a menu that changed daily

near the golf course that we were playing at was great

i loved the whole experience. i especially enjoyed the jacuzzi and pool very relaxing.

we had to keep our tv on all night to drown out the sounds of kids running through the halls and dogs barking

me and my kids really enjoyed the pool

pool a bonus for the kids

asked for early check in and didn’t get it when i arrived

i was very pleasantly surprised to discover we had washing machines and dryers for laundry on each floor

they were able to book us in early which was nice but when i called the day before to ask about it i was met with a not so nice

early check in

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities are wide open just right of the main entrance

plenty of parking space. nice laundry room.

the breakfast was awesome, i will definitely stay again on my next trip

the breakfast

the bar being open was not consistent.

breakfast was ok, not spectacular, regular continental breakfast, but the staff was great

pool is saltwater which i loved

the kitchen staff was rude. they started arguing doing breakfast time

room was exceptional, very clean and loved the surprise of having a kitchenette in or room

pool was great

the pool was nice and clean, towels were provided

no onsite paundry, and no menu in rooms for room service in fact no literature in the room and the tv were so old the didnt even have bluetooth

the matador restaurant (lunch and dinner) was phenomenal! kids loved the pool area.

drab in there, so my hope would be you could give it a proper cleaning perhaps put a new black gym floor in and some motivational graphics on the wall like our sports teams

did the hotel have room service to order food or only the expensive restaurant down below

the bar was never open in the entertainment section.

location was amazing clean rooms friendly staff good breakfast great

great breakfast

breakfast was not the best one .. no bacon was available ..

place is calm, it’s got laundry, also has plenty of parking, it’s well located if you have a car

they were wrinkled but bed was made, i though they maybe were wrinkled because of the new covid laundry requirements

loved having a full kitchen and a comfy room for girls night!

that the outdoor pool was closed (maybe too early in the season or due to covid) and that the fitness center was listed as very reduced hours

i like having the kitchen to have simple meals in the room

room was spacious, we had a full kitchen and refrigerator

the pool was very clean and it was very quiet environment

we had a great time. the kids loved using the pool.

the bar was also a great place to watch the baseball game

and the gym is nice

we stayed in march 2021 and they were allowing guests to book a time slot to use the pool, which a lot of hotels aren’t doing

room had a ripped curtain and the pulley gym equipment was a little rusty (treadmills and elipticals and bike were in excellent shape) so it

breakfast

i would’ve liked breakfast to last longer

it’s definitely a good choice for family, especially with kids

i like the breakfast the moment was good

the breakfast was good too

we are traveling long distance so the laundry facility was a nice feature

gym room smells

they are working on breakfast selection is a major is good, parking is what it is

also i didn’t like that there wasn’t a indoor pool

pool, exercise room

lobbi and gym

with children, grand & great grandchildren so didn't spend much time in the hotel or explore the pool etc

was underwhelmed by the size of the pool but loved that it was positioned next to the outdoor courtyard

for the price it was great. lounge area was very nice and the staff was good with kids.

clean, comfortable beds. room was spatious and clean. so was the gym and the pool.

have been 2 days but there was not room service maybe because covid but need to be cleaned and arranged the

pool & gym were open early. breakfast variety was great! bed was very comfy.

extra charges for room service. awkward to find which left turn leads to hotel.

convenient location, nice bar and restaurant. full breakfast too!

room size, gym

the pool and the manger was very nice

excellent food in a relaxed setting with well appointed bar and terrific service

gym,pool,breakfast, the store. the rooms were very nice too.

i loved the gym and the indoor pool

excellent property. except for a no working laundry everything else was fantastic.

gym

the bed is comfortable,room is clean,room service is ok

events going on, birthday parties , weddings, it was loud and obnoxious and pool area overrun by kids

the bar was great

felt the food at the restaurant and drinks at the bar were overpriced

every thing from breakfast to the staff

was no breakfast out due to the pandemic but if things are wrapped, i don't see that as a harm

breakfast can be a bit more pickings but not so bad

breakfast was lacking.

all in one experience is excellent. nice room and breakfast!

i would have liked to see some weights or weight machines in the gym room, but at least they had cardio machines like treadmill

i also truly loved the kitchenette, stove, refrigerator, microwave etc

the gym should be improved

love the fact that these hotel rooms are like a one bedroom apartment, full kitchen, living room area bedroom area nice size area of bathroom and sinks

the kitchen

the beautiful outdoor courtyard area, the delicious made-to-order omelettes and other delicious breakfast items that are free of charge every morning, and the friendly staff

the hotel has an outdoor pool

it is clean, rooms are big and well designed. breakfast is good.

great location, nice rooms and great breakfast

rooms are big and include a small kitchen, which is very convenient

accessibility to pool and gym

too much breakfast

the pool was very small for how big the building is

the bar tender/ restaurant staff were fantastic

close to my race venue and breakfast included

pool and fitness center outdoor seating area and lounge all very nice and the price was lower than

the pool was clean and fitness center was nice

breakfast was good, loved the pool

impressed with the kitchenette (well-equipped with microwave, fridge, dishwasher)

and comfortable good size fridge in kitchenette great breakfast smart tvs so you can access your netflix great

breakfast

great place, clean, excellent breakfast

very nice buffet breakfast. free usa today. quiet, friendly.

clean, spacious, and comfortable! staff was nice and the breakfast included was great!

we didn’t wake up in time for hotel breakfast but there were plenty of great places close by

if you're not interested in a swimming pool and fitness center but want a quiet, clean place to stay, this is it

spacious room, refrigerator, stove, laundry, very helpful staff, good price for the

stom eggs for breakfast, restaurant and transportation recommendations), a full apartment, laundry& exercise, private parking, so clean and comfortable

spacious, clean room with kitchen. plus laundry and small fitness room

i didn't use it but the full kitchen with a dishwasher is amazing

the gym and pool

my car the women on the end was kind of rude, and i originally booked this hotel because it had a pool but when we checked in the pool was out of service

they also have a nice laundry room for guess

bar and lounge area is comfortable and loved the salt water pool

value, beautiful building, nice pool and gym, fantastic bar

pool and the gym and breakfast

breakfast included, comfortable beds, room was well maintained, nice big tv, excellent shower, gym and pool areas were great

would be nice to have bar / lounge or late night snacks.

room with living area extremely enjoyed it with my three kids the indoor pool was just a perfect breath everyday after the breakfast for the kids to have fun in the extreme

some food was cold at breakfast, oatmeal not replenished

the hotel website stated there was airport shuttle service but i called the night before to find out that wasn't available

just right for relaxing, heat worked consistently and quietly, shower was lovely, coffee in the bar was strong and tasty, staff we met were all friendly and

shuttle to harvard square

staff was friendly and free shuttle service made life easier

central location and they have shuttles to the subway and to harvard square