great location for work rooms are comfortable wifi connection is good

the sofa bed was made up for the kids and very comfortable

staff are very friendly. nice location. good food. parking is really easy there.

clean, good parking and friendly

breakfast was decent, room was too

breakfast was exceptional, all cooked fresh couldn't fault a thing.

we had a fabulous meal in the restaurant & a couple of drinks in the bar after

breakfast was excellent. as was the evening menu.

they were friendly , helpful, and could even pre book breakfast for an early start

here next year for this same trip x there is an excellent restaurant and beautifully decorated bar and outside area downstairs

perfect place to stay nice bar nice staff nice location

the bed was very comfy too and a great selection of beers in the bar

the check in process with the lady behind the bar was easy and she showed me to the room, giving me all the info i needed on the way there

it was really quiet considering it was a saturday night, and while you can still hear the bar downstairs it was extremely muffled, incredible soundproofing

you might be tempted to pop down to the bar for a few pints

pretty location, nice bar and restaurant area

i would have preferred fresh coffee with breakfast

breakfast was delicious, , brewood is a quaint location

food was outstanding in the evening and for breakfast

lovely pub across the road and cocktail bar opposite

convenient location, friendly receptionist, good food options on site - ev charging outside!

non smoking room smelt strongly of smoke. noisy due to proximity of ev chargers

were not enough ev chargers at the service station

location and use of ev charger

lots of free parking including ev charging

the entrance and bar area was lovely and clean

it was quiet, close to amenities, great night sleep, big room. lovely staff, excellent breakfast

fab place to stay - great staff - very comfortable and great breakfast. lots of parking

music in the bar and by the lift where the system seemed to be struggling

breakfast, bar, cleanliness, hot water, body wash and hand lotion, all linen.

station i like design of bedroom with fridge bath and shower bed comfortable, lightning good breakfast very good plenty of choice even a tea pot as i drink a lot first thing in morning

really friendly, happy to help whenever needed and more than accommodating when needing to have a late check out

breakfast was incredible

the bar was brilliant

room very spacious, breakfast value for money plenty of choice.

the room window was very old fashioned with the brass bar to hold it open but personally i love this, gives a bit more character to the hotel

extra for breakfast seems a little too much to me so i didn't

breakfast was generous, massive full english even for the kids

i considered bar prices were very high for this location eg

reception very helpful as is the bar staff

could do with aircon in the rooms but did have a fan. bar could have better wine selection.

staff were very welcoming, allowing an early check in

it would be great if there was some local ales in the bar like there was before :-)

wifi only lasted for 24 hours and we needed help to sign in again

excellent and friendly staff fully stocked bar clean rooms

i disliked that they had a special covid briefing card with room service on the back in the room but didn't do room service because of covid

parking was not a problem for us we found service efficient and bar area relaxingand outside byfountain lovely on a summer

location is perfect for exploring the town centre with everything on your door step bars banks restaurants shops cathedral and tourist areas to walk to

the room, limited room cleaning when occupied unless specifically requested, and the advertised room service food menu

wifi didn t work, the bar only took cash, the bedroom and property are quite outdated, the door

very cheap for 2 adults and 2 kids with breakfast included

easy parking early check in breakfast

buffet breakfast excellent

loved the little bar in reception

clean. friendly. great room. parking good. bar open til 2pm

was great it suited our requirements,kids really enjoyed the swimming pool,breakfast was as expected tasty and plenty if you wanted

no kids tv channel

easy to find ... lovely pool and spa ... friendly staff ... food was lovely and good prices .

this hotel is very kids welcoming

i wasn t pleased that they charged my card for room service despite paying cash for my food .

breakfast good but you have to be there in good time

good wifi connection from the room

very few facilities, no residents bar or overnight room service

no dessert available when room service ordered.

the rest of dishes i ordered for my room service was nice though

plenty of parking spaces

plenty of parking in the car park opposite the property

i had dinner and breakfast during my stay and both were delicious

lovely garden with play area for kids

kids enjoyed there stay aswell which is always a bonus

we’d travelled frkm london and kids were tired so an apology and empathy would have improved my rating

wifi was fine

the pool was a bit murky looking, but our kids loved swimming in it even though it was a bit green in colour

i enjoyed the food most! we had room service and the breakfast was amazing with a great choice.

room service and bar menu were good

comfortable bed, clean, and the staff were helpful and polite. good wifi signal.

facilities such as gym swimming pool and the sauna were lovely and not too busy, breakfast was nice and good value for money too

having the swimming pool and gym included was a good pass time in the evening too

are helpful and friendly, comfy beds, well kept pool area

bar closing at 23:00, not even able to order drinks on room service

as a stocky guy, i found the seating in the bar area and on the patio quite uncomfortable with no alternatives available, i eventually found a

late and had some excellent room service, the staff were excellent, the room was only single but still spacious enough

confusion about me using the spa area as my treatments were booked in the afternoon and i checked out at

nearby golf course and rural setting creates a good setting for a classic heritage house

lovely setting & great golf course

i was with two kids so she helped us getting cereal and everything she possibly could to help kids have breakfast

the room was fresh and clean, and the kids loved how the towels were arranged as animals on the bed

very comfortable stay for our family with two young kids

throughout our stay when we had a drink in the bar and at breakfast staff were first class

nothing really as i felt that it was a nice experience and sort of kids / family friendly

room had a little archway annex with 2 single beds for the kids

the heating worked perfectly and the location was excellent with the added bonus of an ev charger

that was great as our kids are getting bigger now

very noisy, walls very thin could hear kids in next room

staff were super friendly on check in and my kids got a we present which was just so lovely and unexpected

it was hip, staff welcoming, decent prices & rooms were outstanding, we loved the spa bath, definitely worth paying that little bit extra to have it

spa bath in bathroom

location, nice big rooms, late check out and free parking

bed was huge, bathroom was immaculate; massive walk in shower and spa bath.

late check out at noon, included in the price

liked the parking and wifi, beds where great size,, plenty of space

poor wifi

wifi

no bar location

that it didn't have a bar but shop nearby so ok

a full english breakfast is provided on the weekends

weekdays, a continental breakfast was provided

staff were lovely and extremely accommodating, and the breakfast was amazing.

the bar had a great selection of beers and spirits along with non alcoholic

breakfast was lovely! good english breakfast

bar order was messed up, ok it was a new chap had only been there a week and the queue behind us

great indian food and lovely breakfast. friendly and supportive staff

location with ample parking

only unfortunate side which ruined it for us is the fact we booked a spa to relax and get away from the kids for the weekend as does 99% of adults booking a spa hotel

not all children want the usual kids menu of nuggets chips and pizza

facilities, nice tidy clean rooms, spa and pool was a great addition to our stay, friendly

hammering on the door next to ours at 3 am for some bloke getting room service

and grounds are so picturesque, the room was lovely and very clean, the food

really, maybe wanted a swim with the kids but could not get a space due to covid restrictions

the food at breakfast was spot on and the spa facilities were great

) and great little bar area - staff very friendly and helpful

good little gym, good staff

there is even a gym in the basement

i really enjoyed the stay and my kids loved it, we would definitely come again

the breakfast was amazing!the room was nice and happy with the gym

breakfast busy

no hot chocolate options for room for kids, again evening staff sorted this

a family upstairs i think kids were jumping off the beds at 12/1 am but everything else

staff very friendly. breakfast was excellent. and hotel was very quiet

no juice in the morning for breakfast