if wifi was unavailable, this should be provided for free within the price of the room i paid for

was amazing, staff were great and the food we ordered through room service was

staff and breakfast was lovely

breakfast was cold

room next door had a load of kids who were noisy and running around in the corridor.

food was outstanding in the evening and for breakfast

food, lovely bar and restaurant ,was extremely comfortable

it’s so nice to stay somewhere that’s nice when you have a dog, although we had to sit in the bar or lounge, this still felt so nice as these areas are lovely

bar area and courtyard were fantastic, we didn't use the restaurant as we preferred the casual

good restaurant with a enticing range of dishes, and lovely breakfast in the morning

room layout is quite nice and the free wifi is nice to have for work

yscraper)

room and breakfast were excellent

ordered room service and food is fantastic

great value and very clean and sky bar gives good views of the city below

comfortable bar area and restaurant

travelling with youngsters who go to sleep around 10pm it was noisy from below in the bar /restaurant

lovely breakfast

bar was good with a good selection of beers

breakfast was good no cold meat or cheese, english not served till after 10am evening meal was very

lots of free parking including ev charging

clean, excellent shower, spacious room, brilliantly positioned re ev charge points.

were not enough ev chargers at the service station

non smoking room smelt strongly of smoke. noisy due to proximity of ev chargers

location and use of ev charger

perfect place to stay nice bar nice staff nice location

it was really quiet considering it was a saturday night, and while you can still hear the bar downstairs it was extremely muffled, incredible soundproofing

you might be tempted to pop down to the bar for a few pints

the bed was very comfy too and a great selection of beers in the bar

the noise from the bar below

could hear kids running and jumping about at

room was great. breakfast was great.

the room ,good internet good breakfast

was great staff were polite the rooms were very clean the bar was nice and the overall feel of the hotel was

kids running around at 3am bed was uncomfortable unsightly stain in bath customers where cancelling

tv and wifi iffy, especially wifi, prefer a shower unit

wifi down

there was room service which was surprisingly quick

very few facilities, no residents bar or overnight room service

clean lovely breakfast great clean hotel

minor but ordered a gin fizz from the bar cocktail and gin menu and was told they didn't have the ingredients

size room, room service food quality was excellent, warm and friendly staff at reception and breakfast room

hotel has a pool and jacuzzi

nothing was out of place or to complain about, we even used the pool and jacuzzi very happy by

ample parking

large breakfast in the conservatory, watching the pheasant on the lawn

the bar area could have been made more cosy and a shame there were no facilities for bar meals and

breakfast was fantastic and very allergen

the house and garden are both well presented with good parking facilities

great location, excellent breakfast, and extremely helpful staff.

hotel staff and location ....kids enjoy a lot

the entrance and bar area was lovely and clean

very friendly good with the dog too. great breakfast

all good but no bath for kids they wouldn't go in the shower

location and parking facilities

for room service was very helpful don t know her name think she was polish

free parking is fantastic and make this hotel stand out from others closer to the city centre

love the activity packs for the kids and the snacks extra

love the activity packs for the kids and the snacks extra

hotel is one of the best i've stayed in for a family spa experience

kids acknowledged and given gift bags

lovely staff, bar area was clean and comfortable

the room was fresh and clean, and the kids loved how the towels were arranged as animals on the bed

the staff were polite, enjoyed our stay, they even accommodated our slightly late check out.

prices in the bar were stupidly expensive

45pm only to be told that kids were not allowed into the pool after 6pm

pool was closed 7pm exactly the time we arrived and the kids were anxious to go there

very monday at 1pm ) including us into her

liked that it was a nice distance to places and it was great to go explore and come back to the spa and

big hotel, lot's of parking (which you do have to pay for but not bad price), nice bar and restaurant area, they do have leisure facilities but we didn't use them (+)was clean, staff were friendly (except one female) however breakfast was lovely and the bar was brilliant (+) the bar was very convenient for us and it was just a good no hassle stay (+) evening meal was excellent in the restaurant, and staff in there and the bar were brilliant too (+) every area reception, restaurant & bar so friendly and efficient (-)needed more bar staff (+)desk and the bar staff were excellent (+)from reception to bar and waiters and waitresses were fabulous (+)rooms were clean and tidy and bar area was very nice. staff super friendly

it is a pity that there isn't a bar wiothin walking distance

was a bit firm room was great very clean free wifi that was great some hotels you have to

wifi wasn't the best, but was ok

very convenient for ev charging - just next to hotel

which left us with limited access to the sandwich bar that lacked variety in the 'garage department'

were exceedingly polite and helpful at reception, in the restaurant and during room service

gym was very good despite some of the electronic displays not working properly

the indoor swimming pool was excellent too

the spa facilities and the swimming pool

plenty of free parking

very cozy bar area coffee and tea facilities hair dryer

the riverside café & blues bar a few doors down is perfect for breakfast, then in the evenings has live bands and great

great bar with a great selection of beers and ginn, and the outside seating area overlooks the river, the

comfy bed, great outlook, great location, great bar and beergarden

loud music from bar below room.

bed was really comfy, and the bar meal was excellent

40pm bring told they were too busy and we couldn t order food or even room service

lovely grounds, nice bar area and restaurant and excellent breakfast

professional and so considerate nothing was too much trouble , the gentleman serving at the bar so pleasant, the ladies at the breakfast serving they were an absolute joy and again made me

was quite noisy. room service was extremely slow.

location, short walk from the restaurants and bars in the town centre

great location to international centre nice bar area and pool

very clean hotel, polite staff, good meals and good facilities including pool and gym.

location, pool, and spa facilities were great. good selection for breakfast.

nice touch providing a razor at reception and lovely warm pool

breakfast wasn t the best tbh

the kids are so

continental breakfast included, plenty of bacon and beans to keep the kids

not a big think but breakfast maybe

there's a nice seating area with muisc in the lobby and a bar with spirits and bottles, only there's lots of choice

, friendly staff , clean , lovely room , tea and coffee in room , great breakfast, lovely outside space to have a drink

breakfast was

staff were amazing especially the young lady that was there when the bar closed and again at breakfast 28/29 december

bar area was cold with no heating all night, bar prices increased after a certain time at night, no

hotel is very dog friendly and has a superb bar and restaurant area, plus a huge outside sitting area

allowed us slightly early check in due to a wedding we had, and we unbelievably accommodating

friendly staff, comfortable bar and great breakfasts

the spa and gym

the pool was full of kids from people that ain t guests

super breakfast and facilities

m and pool etc) and a very good

closed for most of our stay, and this was the main reason we chose this one, i had promised my kids a hotel with a pool

everything was great. clean, comfortable and convenient. kids loved swimming pool.

pool large room lovely clean bathroom easy parking

good modern hotel with gym and swimming pool

were friendly and helpful room was clean and facilities great i enjoyed the breakfast and also the evening meal altogether a very nice place to

staff nice food in the bar and at breakfast good location with a cinema and shops within walking

convenient location for casino lots of parking great full english breakfast

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

breakfast wasn’t the greatest

only stayed one night, but friendly staff, easy check in, comfy beds and lovely breakfast!

breakfast was lukewarm warm so that could be improved.

great breakfast , great staff and service

good breakfast, we also ate in the restaurant the previous evening,the food was excellent.

i really enjoyed the stay and my kids loved it, we would definitely come again

at 12:18 i received a call from daniel at reception informing me i am 18 minutes late to check out, i apologised profusely as i know we was slightly late but he ignored my

daughter loved the gym

my kids enjoyed the breakfast

having access to a 24/7 gym on site, pretty basic but certainly good enough to get you through without having to skip