if wifi was unavailable, this should be provided for free within the price of the room i paid for

was amazing, staff were great and the food we ordered through room service was

staff and breakfast was lovely

breakfast was cold

room next door had a load of kids who were noisy and running around in the corridor.

very clean and quiet lovely bar and staff

easy parking. slept like a log. great breakfast. meal at the malt shovel was lovely

the rest of dishes i ordered for my room service was nice though

although i am sure i could have had room service, if requested

value for money it's amazing yes the rooms are dated but very clean and the price i paid includes breakfast which was

lovely hotel and staff and even had a late check out

the pool, the food and the value as the kids go eat free!

prefer separate beds for kids instead of a double pull out bed.

was great it suited our requirements,kids really enjoyed the swimming pool,breakfast was as expected tasty and plenty if you wanted

freindly helpful staff free on site parking great breakfast choices good discounted price

breakfast was generous, massive full english even for the kids

the room ,good internet good breakfast

kids running around at 3am bed was uncomfortable unsightly stain in bath customers where cancelling

was great staff were polite the rooms were very clean the bar was nice and the overall feel of the hotel was

perfect room if traveling with kids/babys

the gym facilities

it had everything within a 10 min distance the pool breakfast and rooms were great

found the breakfast, the hotel, the staff and the gym/pool facilities really good

facilities such as gym swimming pool and the sauna were lovely and not too busy, breakfast was nice and good value for money too

the robe on the bed and slippers. room service were efficient.

convenient location, friendly receptionist, good food options on site - ev charging outside!

were not enough ev chargers at the service station

non smoking room smelt strongly of smoke. noisy due to proximity of ev chargers

clean, excellent shower, spacious room, brilliantly positioned re ev charge points.

lots of free parking including ev charging

friendly staff and a lovely sky bar with a helpful barman

no 24 hour room service . sandwiches available instead.

and tidy, they have friendly staff and very good room service plus they gave us some money back as we didn't receive all the food that we ordered

great location for work rooms are comfortable wifi connection is good

however breakfast was very good and staff very welcoming

the room was fresh and clean, and the kids loved how the towels were arranged as animals on the bed

staff, excellent value for money, great breakfast and loved the activity packs for the kids

we loved the room and the breakfast

couldn’t get the full breakfast menu due to co i’d so it’s understandable price for alcohol is expensive price for

i was with two kids so she helped us getting cereal and everything she possibly could to help kids have breakfast

the staff member who served us at the bar at around 1am was also very friendly

was able to book late check out when we first arrived

facilities are fantastic, wether you enjoy the gym or enjoy a comfortable room ; their breakfast is outstanding, you can have anything you can

spacious room, excellent breakfast and nice chilled out bar area

lovely clean and spacious with nice bar area and breakfast

the bed is small and the hotel policy of charging extra for late check out of guest that checked inn at 12:00 midnight is absurd

requested and got early check in for 4 rooms.

convenient location for casino lots of parking great full english breakfast

perfect place to stay nice bar nice staff nice location

the noise from the bar below

it was really quiet considering it was a saturday night, and while you can still hear the bar downstairs it was extremely muffled, incredible soundproofing

the bed was very comfy too and a great selection of beers in the bar

live loud music that didn’t stop till midnight constant booming beat sound kept us awake and in bar we had to shout at each

no luggage storage options so if you arrive before 3 you have to pay early check in

late check out at noon, included in the price

bar and breakfast were excellent and the ambience was terrific

comfy bed, clean and spa bath!

liked the very friendly and helpful staff right through from the reception bar staff to the door men and cleaners

it was hip, staff welcoming, decent prices & rooms were outstanding, we loved the spa bath, definitely worth paying that little bit extra to have it

unlimited juice bar good location

hotel s very clean, the breakfast included was great and the wifi speed was great

no room service

clean, comfortable, good facilities, decent breakfast, very helpful staff, perfect location and onsite parking

breakfast had bacon sausages eggs and beans along with bread fruits cereals etc so not a

hotel is on top of a bar so don’t expect a good nights sleep

nice place goof area and breakfast was great buy wifi and signal issues were abysmal

arrival the staff were very friendly and helpful the hotel is very clean and the breakfast is lovely

breakfast was good

were made before hand to have an early check in

in the restaurant rather late although they were fully booked they reserved us a table in the bar area where we still had the service as if we had been in the

venue at midnight due to road closures the room was beautiful and very clean food was amazing and bar staff very welcoming and friendly

breakfast was delicious, , brewood is a quaint location

lovely pub across the road and cocktail bar opposite

there was no tv channels in the room and no wifi in the room very disappointed with this as was tild on arrival that it would be sorted and not

fantastic bar and breakfast

waffle maker at breakfast

they gave us an early check in, and ensured we had rooms next to each other

shame room service finishes at 10pm?

we especially loved the bubble lounge bar which is inside the building

location is great, stuff friendlyand spa amazing!!!

were disengaged and gave no information on amenities, eg; wifi code, breakfast time and prices etc

a special thank you to becky, chantal, ben and the incredible bar man who were all working on christmas day

room service menu was pretty poor, and in french, i really didn't know you were ordering g unless

2 out of 4 elevators not working, wifi maintenance from 10pm-6am

pool and sauna , wifi great bed comfy

kids not being allowed into pool

view was excellent, and the room service was delightful.

cept when there are kids in)

room service food

delicious breakfast and friendly staff. the kids play area was fabulous too.

breakfast at the restaurant was excellent

young kids, the kid section by the reception area was entertaining for them

the bar was a bit impersonal.

gym is open 24/7

good if small gym

proximity to the centre bar area

the breakfast is very good , nothing is cheap it’s all quality and the staff are very good

clean room, large comfortable bed. friendly, helpful staff. really nice breakfast.

not great facilities and staff not great, did allow late check out though

paid-for wifi.

nice pool and gym

and helpful staff at the reception specially mr khalil-ur rahman s service and arrangement of early check in for 2 rooms was greatly appreciated

pool was very warm for kids also

managed to get an early check in

gym also well equipped

loved having earl grey tea staff were so helpful with a much needed early check

eerything lovely surroundings,golf adjacent to hotel,nice swimming pool.

was no broadband or wifi at the hotel, also poor signal strength for a mobile phone so no tethering resulted in a a

the staff were so friendly and helpful. the spa and the pool is wonderful!

slick and easy check in and late check out

the gym is appropriate size

even give an extra hour complimentary late check out as most hotels do

bar staff great too

friendly staff. late check out. excellent room ambiance and amenities. tasty food.

early check in.comfortable beds.

comfy bed!, central location, room service

room was elegant and spacious, the staff were helpful and welcoming and the room service breakfast was delivered on time and

we paid for early check in, and room upgrade to a suite

comfy beds, provided ice and fresh milk on request via room service

early check in available. twin beds accommodated.

wifi only connected when sat on the floor near the room door

not small bottles of shampoo etc - only because i collect them for my kids who love them - these had nice big bottles stuck to the walls

great location, room and facilities including the gym were exceptional

the room was clean, room service was available even for breakfast, shampoo and body wash smell was amazing, bath salt

coffee machine at breakfast was broken, but we were told in advance, so not a orobkem

at check-in , in restaurant and the bar were all lovely

in our room, no 12, didn't produce any hot water, despite running it for ages, and the menu for breakfast could be explained to guests who have already

the car park ticket and free drink voucher left on the bed is a nice touch, the honesty bar and the highfield pub next

location, with stunning bedroom, easy check in, great pub next door for complimentary breakfast