the stairs and lack of choice for kids on menu

i went to the pool, with sauna and steam room, and the gym

wifi could be slightly better but a very small blemish on a very satisfactory overall experience

i had an early check in and the room was good value for money.

the breakfast was good, especially the hash brown bites and that you could order from the breakfast

kids and teenagers in the carpark drinking being noisy you need to keep an eye on that

easy check in. added late check out on for only £10 more. close to bars.

good to find family rooms with separate beds for kids

the takeaways on high st, i only travel up to see my kids

car parking good and the choice to stay for late check out is good

young bar and restaurant server was very attentive and looked after us

reception and bar area was nice and relaxed

plus a lounge, a bar and food available

the bar could have a better range of drinks, there were no non-alcoholic options for example

the bar & restaurant staff were very tentitive and the breakfast choice and quality were great

perfect location for getting out & about, and use of the driveway for parking was very appreciated

very friendly staff and good parking for large van.

it's a very neat lodge, in a very quiet neighborhood with enough parking space

breakfast was a perfect english breakfast and made to order

off road parking was easy too

i couldn't access the wifi for some reason, but didn't raise this with staff

jet spa didn t work

breakfast was lovely beds very comfortable

i would suggest adding yoghurt to the breakfast menu as kids love this

even at a busy time the standards never dropped very kind ,polite, helpful loving towards my 2 kids i was very impressed sunil,padma and sudha asked if the food was ok , everything ok need

we did not have the opportunity to try out the dinner or lunch but there is also a nice bar open in the evenings

the bar and dining room staff did not miss anything and the food was so good

quiet setting with ev charging on site

equally enjoyed breakfast, good choice presented & the tea coffee & hot meals were delicious

food and service was very good and breakfast excellent

great location, self contained and a well cooked breakfast. will be using again.

the breakfast was cooked to perfection and plentiful

freshly cooked breakfast, great location you can walk to the nec if you like

we enquired about an early check in due to the timings and that was arranged without any extra charge or hassle

very tasty breakfast

lifts weren’t working well on the night we stayed so had to keep taking stairs with the kids

can be quite difficult to navigate probably would not recommend the hotel if travelling with kids or a party of any more than

close to the airport, 24 hour bar with food.

maybe a safety rail on the kids bunk bed

very noisy when having dinner, as kids on a bar football machine too close to diners

hotel bar is a little soulless hence this time going out

we didn't need to use the restaurant or room service

we are a family 2 adults 2 kids that needed a good bed for the night, ready for an early flight

no room service, but nowadays it's understandable

rita on reception was amazing and put us at ease suggested late check out and helped us settle in

due to this we proceeded to go to our room, called the room service button on the phone to be told there is no room service, you have to come down and

would prefer of course if breakfast was included but still i would go there again, even without the breakfast

comfortable with good wifi connection

the bar was very busy which to us is a good sign

no room service

perfect place with free parking

the tv needs to be upgraded so if kids come an they want to play video games i don't think it would work on the tv an watch cartoons

spotlessly clean great staff bar food and breakfast excellent and perfect for the nec

i traveled with my partner and kids and we were made to feel very

there was a kettle in the room with unlimited tea and coffee and the wifi was easy to connect to

room service on the second night was poor very expensive for what we received and the fact we were

had to go downstairs to get water as non in the room and my kids got very thirsty since room was very hot even with the small fan on, when requested for water

breakfast was great, bar stayed open late

need more treadmils in the gym please.

the staff were very friendly, also great with the kids

breakfast was good with choice of continental and full english

we were particularly unlucky, as there was a dance competition on, and kids were running around in their pyjamas, shouting and playing with the lift buttons until late at

clean and comfy! breakfast was lovely. late check out

can be an issue, small gym area

moxy nec first time staying here we was so impressed and the staff was amazing and even gave us early check in

clean. nice rooms. nice little gym.

location perfect staff friendly bar atmosphere was brilliant enjoyed the stay and will be back

bar was clean & friendly, staff were very

it was nice to have the bar available for breakfast and dinner

i like the bar bar staff and locals very friendly.

there is a bar there, you can have food too

hotel, has everything you need and the pool was brilliant

great location. good gym. friendly staff. good breakfast.

it was ideally located, walked out for dinner and activities and enjoyed the lovely pool

the room was excellent, clean, spacious, swimming pool and gym excellent

spacious rooms, professional lobby, excellent breakfast, friendly staff, large pool

the location is also very pretty and convinient - short walk to a beautiful lake, a golf resort or only 9 minutes drive to the birmingham airport

bar and restaurant were well staffed and service was spot on

very friendly, helpful staff. delicious breakfast.

the atmosphere in the bar at night was great

a little noisy in the bedroom above the bar but too be expected really

lovely hosts, john and kim made me feel very much at home and provided an excellent breakfast and lots of handy tips re navigating around the birmingham area etc

gorgeous cooked breakfast in the morning by the couple

breakfast was delicious

super breakfast

lovely room, tasty breakfast, perfect location, but the hosts take the prize

the bar was small but i got what i wanted

the hotel has a bar which is really handy but the area is a little sparse regarding such places

the hotel had what i wanted- a bar for drinks, car parking

breakfast was good, well cooked and a good choice. large car park. free wifi

the wifi was reliable and fast

wasn’t far from the city centre and ghetto golf which was our planned weekend

early check in

the customers in the bar were very welcoming

to see out of our window view blocked by laundry containers found litter and vape under the bed on arrival walls very thin able to hear

friendly staff in the bar, the bar area is spacious and inviting, the bedroom was nice and the en-suite was new and the

the vending machine where you could get anything. 24 hour bar with a really good guinness

late check out breakfast

being woken early by gardeners when we did a very early check in between 3am and 4am

also got late check out at request for no extra cost which was lovely and a hot breakfast was also included

after midnight with sleepy kids and the two wonderful ladies working the reception made everything so easy

no food or snacks available at bar when we came in at 11pm

very clean and great location. staff were lovely especially in the bar area

i needed a late check out and that was no problem which really helped me out as i had a young child with me

we was even allowed to take our drinks from the bar to our room in the evening

great value for money nice bar and restaurant

bar staff are rude

staff are friendly when you see them the bar is un attended so waiting a while location brilliant but reason would not stay again 4

the bar was well stocked and breakfast was good value

having a bar on site with happy hour from 5-7pm was fab

spotlessly clean room, v comfy beds, plenty of hot water in the shower. very good breakfast.

too noisy. laundry van loading/unloading in the car park at 05.15 in the morning.

breakfast food didn't include many eggs/meat/protein sources

no breakfast loc,good

blocked in on exit in the morning by a laundry vehicle

breakfast is good

for a low budget hotel, the bar and food options were fab

staff and cleanliness and late check out

late bar

parking £15 rip off and £10 extra late check out 5pm excellent

big beds and clean rooms with a bar and breakfast option in morning

the wifi was not very efficient, not letting me see all my favourite sites, so i reverted to 4g

huge bar and restaurant with plenty of charging points and looked great downstairs

spotlessly clean and gave me an early check in

early check in as the room was ready

location was great,10 minutes walk to the bullring shopping centre & casinos & bars & train station

was good gave us late check out free :) staff are really nice & the hotel is very clean really good location 5 min

they even kept the room ready for early check in, without even requesting it

breakfast was included with my price, it as excellent and extensive, self service

room service after 10

the ability to stream films in the room was great especially when travelling with kids

friendly staff. late check out. excellent room ambiance and amenities. tasty food.

slick and easy check in and late check out

very modern with nice bar area and separate dining facility

there could have been more hand sanitiser stations and a resupply of wipes in the gym

was able to check in early, staff were great from the guy on reception where we got an early check in and then

the staff were all incredibly friendly and gave great recommendations, including a nice bar for us two ladies

tv and wifi all worked well good

he wifi worked well

very nice hotel great location. to top ot off hiding bar downstairs was a fab find.

parking secure and on site, helpful when you have a nice car and care about its security

room service is early

room service is very handy and breakfast in bed is fantastic

although i appreciate it may of been bank holiday was extortionate as admitted by a member of bar staff when mentioned during discussion

a fantastic bar with lots of gins

appreciated the early check in and key drop off for check out

i loved the spa too

early check in was excellent, room was nice and large with good facilities

shopping staff all friendly and helpful breakfast was lovely would recommend the eggs benedict bar snacks really good

£15 per person for breakfast and no under 18s in spa & swimming pool on a sunday

location and bar area and breakfast and comfortable bed great hotel!

setting and ambience the bar is awesome with great cocktails also , new york style breakfast was aweaome

best location, high quality linen and amenities. nice gym, friendly staff, very nice breakfast.

good food at breakfast

couldn't fault breakfast, plenty of choice and high quality ingredients used

wifi was a bit flaky and slow in the brewhouse rooms which was a shame as other than that it was

was christmas so their wasn't room service

throughout the evening we could hear big groups of kids up and down the surrounding street on very loud motorbikes

free and ample parking

wifi was bad in the brewery house, bottom floor

the room , bathroom was amazing, and the staff , especially the two lady's on the bar was outstanding , polite, couldn't do enough for me

i was also a bit disappointed by the spa but perhaps i didn't read the

a special thank you to becky, chantal, ben and the incredible bar man who were all working on christmas day

there were kids in the room above us who sounded like baby elephants stomping around the room from about 6 am

enjoyed a deep, hot bath (luxury when you have kids (-)it goes without saying that it was so loud and noisy when it came to bedtime and with two young kids it made it a little more of a challenge (-) there were kids in the room above us who sounded like baby elephants stomping around the room from about 6 am (-) didn't sleep until the last residents were back )just like home with the kids (-) we have 3 kids and stay in hotels to have unbroken sleep where we don't have to worry about plumbing issues

kids under 12 not allowed in pool weekday and no kids at all on weekends.

room service breakfast was tasty and quick

pool and sauna , wifi great bed comfy

swimming pool

the room and the gym facilities were very clean and

not great facilities and staff not great, did allow late check out though

rooms were very nice with free tea, coffee and wifi

hotel in ideal location, clean tidy, friendly staff, breakfast on offer was very good, good

young kids, the kid section by the reception area was entertaining for them

good gym and steam room; comfortable, clean room.

the lobby smells of figs and always looks smart and there s a great area for kids to play without making the rest of the place look messy

great to have star city across the road to keep kids entertained and some good dining options there also

the bar was opened for 24 hours

excellent breakfast choice, reception staff warm friendly and efficient

the food at the bar was really good and fantastic choise looking fotward to my next

good bar service, even able to take drinks back to room

extra bed in the family room like the sofa bed was so uncomfortable my kids didnt settle well

95 @ head, kids eat free

location, car park and late check out

my kids and i really enjoyed that bit

wifi connected but was so slow was unable to download photos on facebook etc.

spacious, comfortable rooms. kids loved the pool. great buffet breakfast with lots of choice.

late check out was no rushing around in the morning

wifi was free

great gym, great breakfast

the room was abit cold for us especially the kids

breakfast great

at check-in , in restaurant and the bar were all lovely

the car park ticket and free drink voucher left on the bed is a nice touch, the honesty bar and the highfield pub next

was perfect - the staff, the rooms and facilities and the bar next door

breakfast opens at 7

location, great staff, great value for families as the hotel provides kid's meals and free kids breakfast if you order an adult breakfast

that it surrounded by loads of restaurants, you have the sea life centre for the kids, and it not to far from the city centre

staff very friendly and polite and a great choice for breakfast

breakfast was excellent, room was lovely, spacious , comfortable and clean bed was huge and really

amazing staff, great breakfast, clean comfortable rooms

we didn't try the bar or restaurant so i can't comment on this

we did not have breakfast - thank goodness

stayed her for 2 nights and was completely satisfied with everything room so comfy breakfast self service everything you want staff really nice would highly

room was clean and comfortable and breakfast was help yourself buffet

breakfast was good for the price