it was really quiet considering it was a saturday night, and while you can still hear the bar downstairs it was extremely muffled, incredible soundproofing

the bed was very comfy too and a great selection of beers in the bar

the check in process with the lady behind the bar was easy and she showed me to the room, giving me all the info i needed on the way there

the noise from the bar below

you might be tempted to pop down to the bar for a few pints

garden for the kids, lambs a lambing and ten pins to bowl them over , fine ale and v decent breakfast

excellent cooked breakfast we would love to

staff were so helpful and friendly the hotel is lovely and the rooms very comfy excellent bar and both the evening meals and breakfast was

we had asked for an early check in and that was all sorted in advance with great communication

things for the kids outside and really good breakfast with friendly staff.

clean, excellent shower, spacious room, brilliantly positioned re ev charge points.

lots of free parking including ev charging

convenient location, friendly receptionist, good food options on site - ev charging outside!

were not enough ev chargers at the service station

non smoking room smelt strongly of smoke. noisy due to proximity of ev chargers

room and breakfast were excellent

fridge in the room. wifi ..

easy access from the m6, plenty of parking & good size rooms

floor bar was different with great views

staff are very friendly. nice location. good food. parking is really easy there.

great, good location on m6, good staff, nice pub on the site, good breakfast, good parking, good beds and showers, clean

excellent breakfast. very efficient check in and nice late check out time.

stafford were very pleasant and i'm grateful for the early check in and late check out

the entrance and bar area was lovely and cool

wifi very good

bed comfy, tv huge, wifi faster than usain bolt

allowed an unscheduled early check in despite being extremely busy with a group function that was about to

even bar snacks would have been perfect

location with free wifi and parking

could do with aircon in the rooms but did have a fan. bar could have better wine selection.

they were friendly , helpful, and could even pre book breakfast for an early start

very accommodating to collect key for early check in on way to wedding

breakfast was exceptional, all cooked fresh couldn't fault a thing.

bar was good with a good selection of beers

here next year for this same trip x there is an excellent restaurant and beautifully decorated bar and outside area downstairs

wifi worked perfectly

location is perfect for exploring the town centre with everything on your door step bars banks restaurants shops cathedral and tourist areas to walk to

bed was nice and comfy, and we didnt realise but we also had a mini bar x breakfast was nice

service very good and drinks at the bar reasonable

no daily room service

the bar was reasonably priced and the room was very comfortable, much better than expected

buffet breakfast excellent

lovely staff. comfortable room, great breakfast.

he was on duty for breakfast next morning and really attentive

kids decided they didn’t want to share so i ended up sharing the sofa bed but wasn’t due to

breakfast was generous, massive full english even for the kids

luckily didnt wake the kids

breakfast & staff where exceptional

could hear kids running and jumping about at

the room is big enough for a family with kids, staff are friendly, lots of parking spaces.

arrived saturday after 4pm collected my key from the bar, beautiful smell of wood burning /wood fire in the bar, lovely bar area, friendly & helpful

were made before hand to have an early check in

great breakfast value for money

nothing, it was all amazing. could have left the bar open for a bit longer. lol

the breakfast was amazing

breakfast was brilliant

located with on site parking which is a bonus

no lift or room service

hotel was beautifully furnished and was in a great location and free onsite parking was a bonus

nice room and bathroom facilities great parking and wifi very good

plenty of parking with very friendly staff

wifi did not work once which was a big pain as i went with my younger daughter

wifi would have been nice

wifi didn't work in the room i was in, it didn't appear to cover the room tv in the room was very

private parking however a large public car park right next to the hotel was available to use

wifi needs attention,very poor connection

lots of choice for breakfast and a nice bar area for the evening

even though it s not a big deal and it s technology but the wifi was bad and phone signal wasn t great either

the room service was excellent too

great location with parking of the road, the food was superb with a great choice.

room service was excellent and hotel was very clean

late with 3 kids and all super wet from the rain

i have no issues beds were clean wifi for kids devices couldn't ask for anything more

that was great as our kids are getting bigger now

my kids slept on the sofa

room was big and had a separate area for the kids

perfect for travelling with work as large work space and good wifi

wifi signal dropped out a lot, room felt a little dark even with all the lights on

we enjoyed the use of the swimming pool at night and the following morning

no connection to the wifi.

bar order was messed up, ok it was a new chap had only been there a week and the queue behind us

the breakfast buffet was extensive and fresh and the staff at the bar were very friendly

breakfast lovely staff realy helpfull

lots of choice, would of liked a fresh fruit bar but for the price it was definitely value for money

was lovely and lauren was brilliant throughout the whole booking process - the restaurant for breakfast had a good selection and it was all hot and well cooked

my favourite part of an english breakfast was not available - mushrooms.

great room, lovely comfortable bed, great breakfast and our stay was perfect.

dog wasn’t allowed in the restaurant or bar area

it had not been used or the cleaners need a raise and to congratulated great friendly check in breakfast caught them out a bit with a lot if diner's comming down late so hot stuff went quick

friendly staff, great breakfast

comfy rooms, good quality breakfast. gym a nice addition.

the rooms we’re very nice and clean and the bar and restaurant was warm and friendly

that restaurant and bar closing at 20.00hrs on sunday

location. ev charging. the air-conditioning is the best i've experienced.

of bar staff in the afternoon, we had been stood a while and no one was serving so we left

location and ev charger - although ev charger wasn’t working.

parking was rather limited.

feel like i was done over paying 70

hotel was very easy to get to, parking great, welcoming staff, dinner was great, spa and gym were great

swimming pool was great, glad i packed my swim shorts

the spa and golf course and bar roast duck breast

great value for money, £72 for 2 adults and 2 kids, with a fantastic breakfast....bargain

ev charger

room next door had a load of kids who were noisy and running around in the corridor.

station i like design of bedroom with fridge bath and shower bed comfortable, lightning good breakfast very good plenty of choice even a tea pot as i drink a lot first thing in morning

food on evening and also breakfast was excellent

parking can be tricky if arriving late

wifi

no room service menu. room small. no bottle water

room 16 was above kitchen, rather noisy up till midnight, and early 6am start preparing breakfasts

not enough towels and noisy fan from kitchen.

food in the bar area was ok-puddings yummy

love the activity packs for the kids and the snacks extra

pool and gym were free

pool and spa facilities great and open till 10 each night

lovely quiet area, the pool was a bonus and the kids loved it in there

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he could sleep before work

lovely spa bath

for money would definitely stay again the hotel is going through a refurb at the moment so no bar open on site, but this was clearly communicated before our stay

drinks in the late bar over priced, 2 drinks 24 pound

check in was easy and even managed an early check in due to the room being ready

liked the very friendly and helpful staff right through from the reception bar staff to the door men and cleaners

excellent food. great bar area.

breakfast was lovely! good english breakfast

staff were lovely and extremely accommodating, and the breakfast was amazing.

not much not to like but a small observation was breakfast booked for 10am and it was well after 10

weekdays, a continental breakfast was provided

there was room service which was surprisingly quick

clean good breakfast friendly staff.

wifi was none existent in my room

staff,excellent parking especially for a large van,breakfast was lovely,all in all great value and location and i

free parking is a great bonus and breakfast was good

comfy bed, decent size tv, room service for food

clean, cheap, decent amount of parking, comfortable rooms and most of all very friendly and welcoming

great to have a bar in the building. good shower. really friendly staff.

easy to find, ample parking, free tea and coffee, small and simple. breakfast was fantastic

loads of parking space which is also watched over by cctv

lovely place, stay here on business every year. super swimming pool in spa building.

there were very restrictive hours for when kids could swim

fabulous location and a great gym/pool

service at breakfast was a little slow.

very satisfied with my stay at this hotel and spa

range of room service menu a bit

ample parking

setting . morning breakfast in the conservatory

had room service and the triple cooked chips were spot on

wifi poor and i needed my own connection

the kitchen was nice with plenty of complimentary tea, coffee, hot chocolate etc

the family room was excellent= comfy beds, wee kitchen etc

a nice little kitchenette to make our evening meal and make up our lunch for the trip

lovely little touches everywhere, kitchen well equipped and breakfast delicious

separate bedroom, bathroom and lounge kitchen

breakfast wasn t very good unfortunately!

had room service and very nice club sandwich

evening staff lovely nice bar and very comfortable room. lovely stay

the breakfast/dining room is stunning with a huge wooden surround at the fireplace and huge windows

friendly bar staff

on corredors, we could sleep well, the welcome staff, the receptionist morita and mandy in spa and the staff of breakfast launge

there were alot of kids who were left unattended by their parents

the wifi could be better

cosy rooms and beds nice pool and spa very good lovely hotel best if you can get a good deal on room

comfortable bed, clean, and the staff were helpful and polite. good wifi signal.

gym and the bar and restaurant were nice. the bar food was also pleasant.

hotel & golf course

were looking forward to using the spa however, it was absolutely full with kids even after the time it was suppose to be child free

golfers are the new builders

hotel, great view of the golf courses outside the sports bar with a cold beer breakfast was also