pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

the breakfast was included, but pushed a lot of

staff was nice and helpful, complimentary breakfast, secure parking,

people, superb hospitality, great location, closed parking and the breakfast was very delicious

not enough parking on weekend

breakfast is good. cost needs review

beds comfortable, hot water, and ok wifi

other than the breakfast, every thing was perfect

facilities pool food location clean

also, there's an unheated pool in the middle courtyard and we happened to have a room that opened up to it

so much is included in the price: complimentary coffee, excellent breakfast, parking if needed, and

oscar was super friendly and helpful, he gave us insight of top spots to see, guided us to free parking and even walked us through city center all the way to tourist info

secure parking nearby

everything was fine considering room service

and intimate, with a great location, free parking, great breakfast, a rooftop restaurant and super helpful and friendly

hotel offers water, coffee, tea and laundry service

the children liked the pool very much

uffet with a lot of options to choose

modern hotel, friendly staff, the pool was nice.

i like the gym and the pool

the breakfast is really good, good location and very comfortable room!

she was waiting for us at the door and kindly guided us to the parking area, checked us

easy to find. secure parking.

breakfast was amazing

breakfast was incredible as usual. love this property!!

good location, breakfast

breakfast tasted good, the bed was comfortable and i loved the waterfall shower

we had an early flight out, causing us to miss breakfast, so they prepared a box lunch containing

very clean, excellent service, very good breakfast,all the stuff gather you with a big smile’s

breakfast was real good

me the breakfast was good enough, the staff very kind and about location is a nice place if you are

proximity to the airport cleanliness complimentary breakfast

easy access from highway. breakfast.

maybe need to have a variety of breakfast

it was a good clean room. they had free laundry service.!

breakfast is not perfect but pretty good, both days they had eggs of some kind, yoghurt with fruit,

wonderful clean room and great breakfast.

the hot breakfast food had ham or bacon on it

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

staff is very friendly, reasonable breakfast

breakfast would have been nice.

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

breakfast is too expensive

the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down

great facilities that include a nice gym, pool, spa, restaurant, and more

for 4 people and they only put 3 towels and additionally there were no towels available at the pool

parking for my motorcycle

the pool had longer hours so i could site see during the day and swim at night/early morning

the pool area was not clean and overcrowded

hugo on the bar took excellent care of us

facility was excellent, friendly staff and fitness studio

hotel and grounds, nice swimming pool

the staff was incredibly gracious about helping us park in a place that we would be able to get out of

the pool was not clean. the tiles joints were dirty.

breakfast was excellent friendly staff, quiet rooms

2 burner electric stovetops, full size dishwashers, dishes, utensils, pots and pans, kitchen towels, dish soap, clean sponges, paper towels-- namely everything a family needs for

the gym was perfect

my older son loves the small gym and i appreciate the spacious laundry room

the breakfast was amazing, the room was perfect!

breakfast buffet had a lot of great options, comfortable and clean beds.

breakfast was absolutely fantastic

breakfast price was a little too expensive

nice gardens, a big room, and great, secure parking for my motorcycle.

there is a parking port if you need it

staff were excellent - secure onsite parking at night and overall really enjoyed our quick stay

not enough staff at the breakfast . tables didn’t get clean , not enough plates

quick check in, rooms very comfortable, staff super, breakfast delicious, location great

i checked), everything was new, it was quiet to sleep, it had a great view of the volcano and the breakfast was healthy and tasty

also for longer stays i think there should be more variety in the breakfast

the hotel was very busy it gets very occupied at breakfast time

i used the pool, sauna, and the spa parlor

i used the pool, sauna, and the spa parlor

the view, cleanest and great service at pool and front desk

the stay included breakfast (though it wasn't mentioned in the reservation)

location , breakfast room

in the price breakfast was include simple nut very ok

the breakfast

breakfast was good and plenty of choice and the coffee was available 24/7

my biggest complaint was the included breakfast: bread and pastries were old, dry, moldy

good choice at breakfast despite being very busy

the breakfast service, not enough, bad quality

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

wifi didn't work sometimes, that's the only real dislike

the wifi reception was very poor in various rooms.

the wifi is useless there is no parking the bathroom's cabin doesn't close so the water goes

tower, room darkening shades made sleeping easy, and the air conditioning worked great as did the wifi

wifi non existent on 2nd floor

hotel is very nice, well located to the sights. has a good secure parking lot.

calo). it has an own big parking.

great location, big rooms, secure parking, good beds

the location is very convenient, including free parking for hotel guests

the location was absolutely superb- we just walked to everything, easy to find and the parking was great

free wifi with good signal in the room

we could do an early check in as fortunately our room was ready

wifi

location wifi

close to all the sites to see and they have room service that's very quick

breakfast was yummy

kids enjoyed the pool

great location. breakfast was quite good, the coffee excellent, and friendly attentive service.

the pool needs a lot of maintenance, specially after kids

outside of breakfast, food at the restaurant is so

good parking for our car and utility trailer

is the a prison very noise speakers from the prison also shooting sounds from nearby and cars parking near the room all day couldn't sleep and still wait for

parking lot was super close to the rooms

they are pet friendly but then charge fees that almost double the cost of the room), had secure parking for vehicles, and had a good breakfast included

we liked the garden and the parking lot

breakfast was ok

the breakfast and the service was great too

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

very nice historic building, early check in possible, spacious room

the breakfast could have been improved by more variety.

the swimming pool was lovely with views of the volcanoes. the breakfast was great!

really good value for money, staff are lovely, rooms are modern and clean, the pool is huge and gardens pretty

parking was supposedly included but its actually a reasonable 100mx per 24hr

parking and green areas

that the parking space has no roof, and there are few trees around, so the car gets very hot after a few

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

are big, tv was new and lots of channels not like most hotels in mexico, shower is very good, pool is

pool is heated

big comfortable room, friendly staff,swimming pool

the pool was dirty and pretty cold.

the pool and the room were a little bit cold.

pool setting was lovely but water cold

the pool is relatively small

the pool and attention

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

the pool was not crowded and although not large, was fine for swimming a few lengths

kind staff and great local breakfast

the staff was quite helpful and breakfast was really good.

the rooftop pool with the view on the cholula pyramid is unmatched

itself

beautiful hotel and grounds, relaxing rooftop pool area

we didn t check out the pool, but the breakfast was delicious

the rooftop pool is not really for swimming.

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby and

parking was a little cumbersome with the valet waiting times and the parking lot being outside of

amazing spa - try the massages, worth it

swimming pool next to the room. too noisy

the temperature of the pool is perfect

pretty room a/c and heating work well and easy to use great staff good breakfast there's a pretty pool, but it's not big

compact white very clean shining new rain shower walki in great breakfast - and wonderful staff

the breakfast was really good, buffet and with a lot of variety

the wifi is fast, and the beds are comfortable

breakfast was very good

breakfast- food and service fantastic

by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant and things to do in and around puebla

wifi not so good.

wifi password didn t work

the amenities in the room are good, bed comfortable, wifi, fast and reliable

refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in the room i was

the little kids park and the open outdoor space.

the pool is cold

it would suddenly spit water out, it was quite frightening for the kids

location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the playground and swiming pool

coffee in room is terrible ... and the pool area is freezing

the size of the room was good. the tv and the parking zone is plenty.

the parking spaces are very accessible and practical.

pool was not open

the pool is awesome and the gym is very complete

the pool was small and the water cold

the pool is awesome and the gym is very complete

the bedrooms very clean and comfortable, and the reception area with bar and restaurant was also a nice place to relax

during our visit the hotel was very busy, the rooms overlook the pool and restaurant and so it was very noisy with children playing in the pool from first thing in

we enjoyed the pool and restaurant and had some good breakfasts/drinks/snacks

swimming pool so cold. this will make no to go back

wifi worked well

pool area and food. very good staff

pool was having a technical issue, they forgot to clean the bin in the room, the shower head

place, giant room, coffee maker in room, nice soap, big bed and wonderful linens, yummy breakfast (be careful with the (-) we had a full breakfast the first morning the second morning we were told that the (+)the location, the staff, the breakfast, the jacuzzi! (-)arrived on a thursday and we were told breakfast is served from 8:00 11:00, so for saturday we booked our tour for 9:30am to have (+) nice rooms, garden, breakfast, location and service (-)breakfast only included items listed on the menu, which was mainly omelette-based (-)breakfast to late (*)booked a room and paid for 4 people with breakfast included but they would only include 2

the pool is not open

beautiful garden, pool, waterfall and

the room is cold in winter, the private pool is cold.

big room, easy fairly secure parking

having safe parking was a plus