she was waiting for us at the door and kindly guided us to the parking area, checked us

easy to find. secure parking.

not enough parking on weekend

secure parking nearby

oscar was super friendly and helpful, he gave us insight of top spots to see, guided us to free parking and even walked us through city center all the way to tourist info

parking included at an

parking lot is natural soil and gets muddy in rainy days

and intimate, with a great location, free parking, great breakfast, a rooftop restaurant and super helpful and friendly

people, superb hospitality, great location, closed parking and the breakfast was very delicious

the parking garage is too far from the rooms

location was excellent. excellent breakfast. will definitely book this hotel again

parking is quite a hike with luggage.

clean, great location, excellent breakfast

helpful staff, delicious and generous buffet breakfast included, parking included , comfortable

hotel offers water, coffee, tea and laundry service

pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

the breakfast was included, but pushed a lot of

staff was nice and helpful, complimentary breakfast, secure parking,

i used the pool, sauna, and the spa parlor

i used the pool, sauna, and the spa parlor

the view, cleanest and great service at pool and front desk

the front desk staff were excellent and spoke spanish and english the breakfast was amazing i've traveled all over the world this breakfast was the best i've ever seen

uffet with a lot of options to choose

room service was good but a bit slow

room service food was very bland

-room service took forever

space is super clean, the staff were very friendly and the complimentary breakfast was surprisingly better than most hotels

easy access from highway. breakfast.

proximity to the airport cleanliness complimentary breakfast

i did not had breakfast!!!

breakfast was real good

the breakfast choices were very few and there could have been more

wonderful clean room and great breakfast.

breakfast is not perfect but pretty good, both days they had eggs of some kind, yoghurt with fruit,

it was a good clean room. they had free laundry service.!

the hot breakfast food had ham or bacon on it

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

breakfast is too expensive

breakfast would have been nice.

great breakfast and service

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down

great facilities that include a nice gym, pool, spa, restaurant, and more

parking for my motorcycle

the pool area was not clean and overcrowded

the pool had longer hours so i could site see during the day and swim at night/early morning

for 4 people and they only put 3 towels and additionally there were no towels available at the pool

sometimes they notice and make you something special, but that means you can't just have a breakfast in a rush as you usually do when out on

2 burner electric stovetops, full size dishwashers, dishes, utensils, pots and pans, kitchen towels, dish soap, clean sponges, paper towels-- namely everything a family needs for

65 usd we got a fabulous suit with kitchen, king size bed, living room and big balcony dinner and breakfast was included and the staff even brought us complementary beers everything was

location, room size, very comfortable bed and pillows, the kitchen

the breakfast was amazing, the room was perfect!

the staff was incredibly gracious about helping us park in a place that we would be able to get out of

the pool was not clean. the tiles joints were dirty.

facility was excellent, friendly staff and fitness studio

comfortable hotel, clean. room service was good and staff were courteous.

nice terace near the pool

breakfast was absolutely fantastic

breakfast price was a little too expensive

breakfast buffet had a lot of great options, comfortable and clean beds.

location , breakfast room

in the price breakfast was include simple nut very ok

kind staff and great local breakfast

the staff was quite helpful and breakfast was really good.

by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant and things to do in and around puebla

the amenities in the room are good, bed comfortable, wifi, fast and reliable

refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in the room i was

wifi not so good.

wifi password didn t work

excellent breakfast with plenty of hot and cold choices

breakfast was very good

the wifi is fast, and the beds are comfortable

compact white very clean shining new rain shower walki in great breakfast - and wonderful staff

delicious breakfast, spacious room with extra bed / crib for free

location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the playground and swiming pool

location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the playground and swiming pool

quiet. pool

the little kids park and the open outdoor space.

it would suddenly spit water out, it was quite frightening for the kids

good choice at breakfast despite being very busy

my biggest complaint was the included breakfast: bread and pastries were old, dry, moldy

the breakfast

great price and free breakfast is a plus

great breakfast! friendly and helpful staff.

the size of the room was good. the tv and the parking zone is plenty.

the parking spaces are very accessible and practical.

the pool was also full

it was a nice enough place. professional but cold. convenient parking. nice pool!

very comfortable room and bed great hot shower pool was great included breakfast was delicious

laundry was quite fast, taking my clothes in the afternoon and returning it at

nice backjard, very nice swimming pool

they have a climatized pool

great room, comfortable bed, very nice gym and pool.

location and breakfast

more breakfast variety

i chose this hotel as they list breakfast being served from 6am, and i needed to be at work at 7 so

the breakfast is good and the beds are comfortable.

breakfast is excellent

mattress helpful staff we've got a heater and a plus blanket good breakfast (100mxn) closed parking

the stay included breakfast (though it wasn't mentioned in the reservation)

the pool is awesome and the gym is very complete

some parts of the hotel need some maintenance, ie the pool

staff were very efficient and they let me do an early check in

great valet parking room was comfortable great free wifi internet tv so you can log in your favorite streaming

the lighting, the quiet, situated close to galerias sordan, and the bathtub temperature of the pool

were not clear about breakfast for kids under 2 years old

and upgraded our breakfast to a cooked one

the staff in the restaurant and valid parking were very nice and efficient

beautiful building, clean, good service, breakfast very good

the rooms were so small and old the breakfast was so terrible !!!

the pool was a little bit dirty and there weren't enough seating options around it

the good service, attitude and smiles of the lady in the front desk (sarai), the guy in the pool area (marco) ans the waitress staff in the restaurant included ximena; they are excellent

we enjoyed the breakfast and canapés in club access

is a great location, the restaurants and bar are good

breakfast buffet was excellent!

the american breakfast is ok the rooms are very comfortable great parking across the

everything excellent. good location, great gym, large swimming pool, delicious breakfast.

i enjoyed the breakfast and excellent service.

excellent breakfast options. pool was great for my 2 year old daughter.

room service fast and hot food too really good too

parking is a bit tight but works out.

has a parking right there, elevator, very close to exit roads of the city and 15 min from downtown, very

pool water temp - in the bathroom, nothing to but your stuff

- hot water for shower: be patient, sometimes takes 3 minutes - parking

othbrush

cold swimming pool

- there is a pool, but the water water very cold

i checked), everything was new, it was quiet to sleep, it had a great view of the volcano and the breakfast was healthy and tasty

everything is good! clean,quet,very good breakfast,very friendly staff!

they need to clean breakfast area

it’s clean and the breakfast was actual my really good, remarkable considering it’s just a hotel buffet

dirty. breakfast área dirty.

but there was no room service

staff at the parking

there was a fitness room with an amazing view over the city and all in all it was a very pleasant experience

like to park my car, but the hotel has valet parking

ordered some room service, it was a bit expensive compared to food in puebla and not very good

half a day later, room service had made the room, still no blankets

rooms in the back quiet, parking right outside, great room and bathroom size, delicious served breakfast with good options

the room service was nice and friendly

lovely spacious modern bedroom. great breakfast

- breakfast is pretty good - big, comfortable bed - overall the room was spacious and neat - the bar is good though they didn't have a drink list

the parking is in front

let us do an early check in with no trouble at all, room was clean, comfy, everything felt new

parking available good bed and very clean

is great, secure parking

the pool (which is maintained at a perfect temperature) (-)swimming pool is small. i would like to have it a little bigger. (+)really good property overall. we loved the swimming pool in particular. (+)the receptionist was really nice and helpful and there is an area where kids can play next to the pool (+)and the cholula nearby, it's also not too far from the center city by walk they heat the swimming pool so you can swim even when the weather is a bit (+) beds are comfortable, there is a pool and kids area (+)great pool, great service! the place to leave the car was great (+)has parking and a pool (+)swimming pool (+)hotel, we enjoyed a lot the swimming pool

they took our laundry at 2pm and had it returned to us the same day for a great price

breakfast on the day we were there was only ok - although it was cooked to order.

breakfast tasted good, the bed was comfortable and i loved the waterfall shower

very clean, good breakfast, lovely staff

breakfast was amazing

we had an early flight out, causing us to miss breakfast, so they prepared a box lunch containing

fresh coffee in the morning, and a speedy laundry service

the room also has a table, but this room didn't have a kitchenette

wifi was not received in the room we were in

people in hotel are very friendly and breakfast is good

the room was clean and spacious and the parking space is at the place. good location.

wifi is unstable, not sure if it's because of the location of the room

wifi was bad and could not connect on our side of

good wifi

the wifi did not work

parking

bit hard was to understand where is parking

odour from the drains from time to time, wifi intermittent and not reliable, hot water in the afternoons or nights was scarce

the receptionist did offer an alternative wifi connection, but this didn t work at all

the free parking was not on-site, but worked well for us

the free parking was excellent it's off site but you just call 30 minutes before and it's brought to the

the valet parking is perfect and free

we were really stressed we then came back to the hotel and the guy tells us they have a second wifi connection we can try

breakfast buffet is excellent, great food and service

the all you can eat breakfast buffet was soooo busy

location on juarez avenue, gym is ok with exterior view, outside patio, good breakfast, parking easy and fair

i enjoyed breakfast.

breakfast (included)

the property itself is beyond words: amazing pool with a one of a kind view, beautiful decor and details that it doesn’t even feel like a

loved it. beautiful rooms, excellent pool and gym, great breakfast. just great.

loved it. beautiful rooms, excellent pool and gym, great breakfast. just great.

great breakfast, elegant rooms ans facilities, great service

the pool is on the roof and the roof deck has a gorgeous sitting area, bar and view of downtown and the church domes

the breakfast

the breakfast was very average to be in mexico.

breakfast was great, good variety of food, restaurant staff was super friendly and attentive

breakfast with different types of food

breakfast is average but otherwise all good.

old, insects in our room

use we found left overs of meat on the floor when checking in), wifi didnt work at all,

good wifi in the rooms for us and nice tv

fast wifi