pet friendly. nice staff. 10 minutes away from val’quirico. full breakfast included.

the breakfast was included, but pushed a lot of

staff was nice and helpful, complimentary breakfast, secure parking,

breakfast was the best we've had at a hotel. loved this hotel

they didnt have deserts as posted on the room service menu

room service was good but a bit slow

room size, swimming pool and gym

the pool, the temperature was so high!

me the breakfast was good enough, the staff very kind and about location is a nice place if you are

very clean, excellent service, very good breakfast,all the stuff gather you with a big smile’s

space is super clean, the staff were very friendly and the complimentary breakfast was surprisingly better than most hotels

easy access from highway. breakfast.

i did not had breakfast!!!

very clean, good breakfast, lovely staff

breakfast on the day we were there was only ok - although it was cooked to order.

good breakfast

good location, breakfast

breakfast was amazing

the breakfast choices were very few and there could have been more

breakfast staff was very helpful and cheerful

breakfast is not perfect but pretty good, both days they had eggs of some kind, yoghurt with fruit,

maybe need to have a variety of breakfast

it was a good clean room. they had free laundry service.!

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

the breakfast is the most disgusting thing i have ever eaten, the raw egg, the juice was watered down

staff is very friendly, reasonable breakfast

breakfast would have been nice.

and were so looking for forward to our stay and visiting the omelette lady in the morning for breakfast

great breakfast and service

for 4 people and they only put 3 towels and additionally there were no towels available at the pool

the pool had longer hours so i could site see during the day and swim at night/early morning

the pool area was not clean and overcrowded

parking for my motorcycle

great facilities that include a nice gym, pool, spa, restaurant, and more

facility was excellent, friendly staff and fitness studio

excellent room service

pools are too small one is closed. pool which is opend, water too cold so couldn't swim

comfortable hotel, clean. room service was good and staff were courteous.

buffet, fitness center, friendly staffs, quit comfort

the room was great, with a kitchen and very clean and spacious.

breakfast was very complete, good quality and delicious

2 burner electric stovetops, full size dishwashers, dishes, utensils, pots and pans, kitchen towels, dish soap, clean sponges, paper towels-- namely everything a family needs for

for 65 usd we got a fabulous suit with kitchen, king size bed, living room and big balcony dinner and breakfast was included and the staff

a great value with nice rooms with kitchen.

breakfast was absolutely fantastic

breakfast price was a little too expensive

breakfast buffet had a lot of great options, comfortable and clean beds.

not enough staff at the breakfast . tables didn’t get clean , not enough plates

also for longer stays i think there should be more variety in the breakfast

dirty. breakfast área dirty.

i checked), everything was new, it was quiet to sleep, it had a great view of the volcano and the breakfast was healthy and tasty

was no water pressure in the shower hotel was full so to get breakfast was not easy

wifi non existent on 2nd floor

the wifi is useless there is no parking the bathroom's cabin doesn't close so the water goes

tower, room darkening shades made sleeping easy, and the air conditioning worked great as did the wifi

wifi didn't work sometimes, that's the only real dislike

the wifi reception was very poor in various rooms.

decent rooms, but hot water and wifi were iffy at best.

ok room. nice people. good parking.

they had parking places and the gardens were nice

the location was absolutely superb- we just walked to everything, easy to find and the parking was great

one night but we loved it, close to everything we needed and very important for us to have a safe parking spot for the rental and they have

hotel is very nice, well located to the sights. has a good secure parking lot.

parking area is very narrow, no well signaled and difficult to move

great location, very friendly staff, very good wifi connection

close to all the sites to see and they have room service that's very quick

wifi

free wifi with good signal in the room

location wifi

the stay included breakfast (though it wasn't mentioned in the reservation)

great location. breakfast was quite good, the coffee excellent, and friendly attentive service.

you're steps away lots of breakfast, lunch and dinner options and maybe 10 minute walk from the church built ontop of the

the pool needs a lot of maintenance, specially after kids

very central location and lovely breakfast in the morning.

hotel restaurant had good coffee and unlimited refills at breakfast

parking lot was super close to the rooms

good parking for our car and utility trailer

is the a prison very noise speakers from the prison also shooting sounds from nearby and cars parking near the room all day couldn't sleep and still wait for

they are pet friendly but then charge fees that almost double the cost of the room), had secure parking for vehicles, and had a good breakfast included

we liked the garden and the parking lot

very nice historic building, early check in possible, spacious room

breakfast was ok

we really enjoyed the simple, but delicious breakfast set for us each morning

the breakfast and the service was great too

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

parking was supposedly included but its actually a reasonable 100mx per 24hr

that the parking space has no roof, and there are few trees around, so the car gets very hot after a few

really good value for money, staff are lovely, rooms are modern and clean, the pool is huge and gardens pretty

there is ample parking onsite

free and secure parking available

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

are big, tv was new and lots of channels not like most hotels in mexico, shower is very good, pool is

the pool is well kept

the pool and the room were a little bit cold.

very clean, friendly staff, good food, my kids loved it!!

no chairs around the pool!

the pool was not crowded and although not large, was fine for swimming a few lengths

the design of the rooms is really cool and the interior patio with the pool is just gorgeous

architecture, style, swiming pool, bar and excellent staff

- great staff, couldn’t do more to help, the heated pool (great for a morning dip), the location and it was new, clean and modern

the pool furniture seemed lacking (not sure if the plastic covered rectangles by the pool were for

the pool open a bit late

beautiful hotel and grounds, relaxing rooftop pool area

itself

the rooftop pool with the view on the cholula pyramid is unmatched

old mansion completely renovated in the most exquisite style, with a rooftop and a pool with a panoramic view on the city and volcanoes around) is incredible

people, superb hospitality, great location, closed parking and the breakfast was very delicious

the parking lot is small

parking is a few blocks away

safe & secure parking is attached to the hacienda

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby and

the breakfast service, not enough, bad quality

my biggest complaint was the included breakfast: bread and pastries were old, dry, moldy

breakfast was good and plenty of choice and the coffee was available 24/7

good choice at breakfast despite being very busy

the breakfast

they picked up our laundry at the laundry center down the street for us because they were going to close before we

facility provided parking at no charge

i like the swimming pool and the relaxing of the room.

the temperature of the pool is perfect

amazing spa - try the massages, worth it

not enough parking on weekend

the room was super clean! the breakfast was awesome

the restaurant on site and the breakfast buffet were excellent

breakfast is good. cost needs review

we went out and looked around and our new, beaufiful room tht opened out onto pool was ready

bar area is quite nice, and the barman was very friendly

location , breakfast room

in the price breakfast was include simple nut very ok

parking included at an

t this) free laundry

everything was fine considering room service

so much is included in the price: complimentary coffee, excellent breakfast, parking if needed, and

parking lot is natural soil and gets muddy in rainy days

hotel offers water, coffee, tea and laundry service

also, the wifi is intermittent inside the room so you need to be creative where you use your phone to get

we enjoyed the pool and restaurant and had some good breakfasts/drinks/snacks

during our visit the hotel was very busy, the rooms overlook the pool and restaurant and so it was very noisy with children playing in the pool from first thing in

very comfortable room , good swimming pool and very good food in restaurant

wifi worked well

pool was having a technical issue, they forgot to clean the bin in the room, the shower head

the room is cold in winter, the private pool is cold.

place, giant room, coffee maker in room, nice soap, big bed and wonderful linens, yummy breakfast (be careful with the (-) we had a full breakfast the first morning the second morning we were told that the (+)the location, the staff, the breakfast, the jacuzzi! (-)arrived on a thursday and we were told breakfast is served from 8:00 11:00, so for saturday we booked our tour for 9:30am to have (+) nice rooms, garden, breakfast, location and service (-)breakfast only included items listed on the menu, which was mainly omelette-based (-)breakfast to late (*)booked a room and paid for 4 people with breakfast included but they would only include 2

we asked for pool towels

beautiful garden, pool, waterfall and

big room, easy fairly secure parking

having safe parking was a plus

very good price for 2 beds. a small kitchen. lots of dishes. lots of space. great location.

kind staff and great local breakfast

the staff was quite helpful and breakfast was really good.

breakfast- food and service fantastic

breakfast was very good

the wifi is fast, and the beds are comfortable

compact white very clean shining new rain shower walki in great breakfast - and wonderful staff

perfect service, valet-parking good breakfast very friendly staff

pool was not open

the pool is awesome and the gym is very complete

the pool was small and the water cold

the pool is awesome and the gym is very complete

the bedrooms very clean and comfortable, and the reception area with bar and restaurant was also a nice place to relax

wifi not so good.

by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant and things to do in and around puebla

refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in the room i was

the amenities in the room are good, bed comfortable, wifi, fast and reliable

wifi password didn t work

the front desk staff not to helpful the room service bad

neighbors while being intimate and talking in addition to hearing everything from the yard where kids play and scream location: even if super close to bus station , walking to the center i

the little kids park and the open outdoor space.

neighbors while being intimate and talking in addition to hearing everything from the yard where kids play and scream location: even if super close to bus station , walking to the center i

the little kids park and the open outdoor space.

the size of the room was good. the tv and the parking zone is plenty.

the parking spaces are very accessible and practical.

parking is a bit tight but works out.

has a parking right there, elevator, very close to exit roads of the city and 15 min from downtown, very

i also liked that the pool was heated

heated pool

pool, restaurant, lobby, bar, staff

restaurant was full in the breakfast time we had to wait for a table, but even there the staff was very kind and they found an

the bed and pillows were super comfy. the breakfast buffet was very good. good value for money.

pool and breakfast is very good also the room is big

the hotel had a pool with perfect temperature

good breakfast, lots of choices, great and quiet room, staff very friendly, location to stores

the breakfast was very good and the precautionary steps taken to ensure safety regarding covid were

small but great gym, if you know how to work out the facility will be enough to get a good workout out

staff at the parking

secure parking and dog friendly

but there was no room service

amazing spacious room, impressive entrance hall, great menu for room service

ps not included of course) and very convenient

she was waiting for us at the door and kindly guided us to the parking area, checked us

easy to find. secure parking.

left at 6 am so we never had breakfast ,but we have stayed here a number of times as it is a great location to visit family, the

great location for our needs, nice restaurant.for dinner and breakfast safe and secure parking .

the rooms were so small and old the breakfast was so terrible !!!

to check in and go to our room and another 30 minutes till they put our car into the secured parking

beautiful building, clean, good service, breakfast very good