coffee isn't self service so have to get the bar man to make each time

although the location was a bit isolated it didnt matter as the on-site bar and restaurant was perfect and staff very friendly and helpful - fpod was excellent

the seperate restaurant bar building was excellent

breakfast was held in the bar with plenty to chose from, very good value at just 5€

restaurant and breakfast bar were accessed via a crazy paved path through a garden, very pleasant but not so convenient if

facilities are also great, heated swimming pool

sunset and relaxing time by the pool

it is a detail but the swimming pool could use a bit of an update.

the rooms were comfortable, clean and well equipped and the wifi worked perfectly

the pool, the surrounding area, the views, the food, the decor, the restaurant, the bedroom

needless to say, i went to a local bar the following night for some tapas and a few beers

were no tea or coffee making facilities in the room and there was no room service the day we were there

very comfortable room service very good

bar did not open until 20

easy arrival and entry to garage parking, nice quiet neighbourhood with a handy bar nearby.

expensive, poor a/c, non exsistance free wifi!

the breakfast was beautiful but the price was a little steep

but we were definitely surprised by the incredible breakfast

breakfast is excellent

clean, simple yet elegant, 5 min walk from metro station, near airport, good wifi

breakfast was really good and more than enough choice

clean room, excellent breakfast, wonderful service and good connection to the city via metro

the breakfast is not good

reception and bar service as they use the same personnel

no mini bar or fridge in the room ,very important !!!!!!!!!!!!!!!!!!!!!!

there's a nice bar right across the hotel, in the park

wifi reception in my room 210 was very poor and erratic

breakfast, very good coffee, friendly and helpful staff, very clean, warm atmosphere,quiet area of

clean rooms, great location across a park with amazing playgrounds for the kids, free street parking available all the

reception staff were excellent. bar and restaurant staff less so

new and clean room. i like to gym and i could, however the gym room is small.

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

service, cleanliness, bar and restaurant

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

because my kids loved the place

facilities are basic - small gym, no pool, tv channels basic and no english channels

the gym looks like it isn t well maintained; some of the equipment is too old and malfunctions

smells sometimes of drainpipe / humidity breakfast s hot dishes lukewarm gym is not very comfortable

room service etc

very small gym.

room service food not so great. cooked breakfast could be better as well.

a lady named victoria who delivered our room service was fabulous, very polite and friendly

couldn t fault the place - friendly staff, clean and comfortable, and ample underground parking (for free) (+)amazing , rooms , the stuff , quite and peaceful and free parking (+) - the parking lot is huge (+) free parking a bonus (+) everyone was exceptionally friendly, and the parking was simply fantastic right in the middle of the city center (+)easy access, free parking and friendly staff (+) nice and welcoming staff breakfast was rather good, with eggs, fruits, coffee and so on free parking excellent view (+) we left our car in their private parking, which is securely closed at night, and relied on public transportation (+)the room is wonderful, big and comfortable! and there is big parking underground!

no restaurant, room service or bar facility after breakfast, not really good enough for a four star hotel

nice hotel in good location for us. free ev charging!

parking is spacious and enough room for a good wide car and low sports car, also ev charging for tesla only but ionity is nearby

parking is available above ground so ideal for our van we also think the hotel is good value and we

breakfast was

the wifi connection was a bit unstable at the beginning but the problem was solved in the end.

great value for money. great quality and location. free parking on premises was awesome

breakfast was nice and the room service was very efficient room was very clean

the breakfast was good the location is ok the room was good the staff where good

nicely designed hotel, cute rooms vintage style (mini bar a smeg) and with lots of comfort, computer games for the children, good quality breakfast, free

gym

the pool was a lovely bonus on such a hot day. breakfast was good and the bed was super comfy

it is spotless, offers a good selection for breakfast and the pool is a bonus in summer

wifi was not perfect

gym closed and not f&b at all.

helpful staff, amazing breakfast and quick room service.

no real gym.

the shower did not keep the temperature constant and it was always too hot as room service insisted on turning on the heating despite a note asking them not to

location was good and had good parking. on site bar and tapas were very good.

location was good and had good parking. on site bar and tapas were very good.

very clean and courtyard seating outside bar below hotel

could not open window as room was above a bar terrace which remained noisy till around 00:30

the price was excellent for 4 people in one room. the air con and wifi was great

smoke (i arrived at 11:30 so was too tired to ask to change rooms, plus the hotel was full of kids from a football team and i didn't want to risk ending up next to them)

is a great size comfortable bed really helpful staff hotel shuttle to/from airport and local businesses a huge bonus evening meals very tasty

phenomenal staff; decent hotel gym, cleanliness,

good breakfast, some of the things very tasty

were old, i could hear traffic through the closed window all night long and food at breakfast and room service were very average

gym is a bit cheap and dated

gym awful. shower needed maintenance. no laundry service on weekends

gym is small, however it still meets your basic needs

i couldn’t have a late check out

gym was not a gym at all, one trendmill which was occupied all the time (not surprisingly given the

nice and quiet and good breakfast

with the pandemic no bar no restaurant and hotel is not in a convenient spot for bars and

bar stock was lacking

the elevator need a good maintenance and breakfast more stock

miss a mini refrigerator in the room no bar no service room to be situated in a industrial

breakfast was basic but tasty

staff, clean, breakfast

screaming kids in room above us for 2 nights. sounded like they were unsupervised

good location, good food for dinner and breakfast, excellent service from all the staff.

we had to eat a snack in the bar which was good and the wine inexpensive

kitchen in the room, speedy wifi, well breakfast (scrambled eggs, cheese, ham, cornflakes, fruits,

no bar of soap in the bathroom, but just a mini shower

speedy wifi, well breakfast (scrambled eggs, cheese, ham, cornflakes, fruits, yogurt, donuts), laundry on the ground floor, good air conditioner, location in the quiet area

breakfast was excellent so much to choose from and tasty

breakfast is shared with students, thus is quite basic.

the breakfast is excellent

small swimming pool, free parking, free wifi, etc)

staff was super friendly and welcoming. it was super clean. breakfast was also excellent.

cleanliness, breakfast and the room

poor wifi in rooms

sauna looks great but not working and in the same space as the gym, the shower in the middle of the gym, does not make sense and the gym itself very

no facilities ... no gym ...restaurant has limited menu

more room to accommodate all for breakfast, but staff coped well

everything was fine, breakfast doesn’t have huge variations but few and very good products .

i arrived they found a room available for early check in

wifi was great. airport shuttle

4 beds in the main room was a little inconvenient with the kids sleeping and we were packing

oradically).

we're 2 adults and 3 big kids, ordered quadra room with bathroom

4 beds in the main room was a little inconvenient with the kids sleeping and we were packing

gym and pool was very good

gym, the room furniture, the bathroom

nice, modern, clean hotel with bar in lobby. underground parking.

it is a good hotel with gym, good services and clean

poor gym and hardly any equipment

rooftop bar and swimming pool also perfect benefit

confortable, clean, shuttle to the airport every 30 min.

daily room service

we didn't use the gym facilities but they looked wonderful

free shuttle to/from the airport was a plus

very good breakfast

the breakfast - a bountiful buffet of mini pastries, full english breakfast, cold cuts, cheese, eggs,

justvtye shuttle

rooms are exceptional and in good condition, the pool at the top of the rough was a top-notch

good value , great facilities and taste breakfast.

the staff were amazing especially the bar staff who could not do enough to please

too really good pool lifeguard lady was brilliant as was hamza on reception and manuel in the bar nothing was too much trouble highly

no coffee or tea available until bar opened in the

cold pool

enjoyed the abundant breakfast, the pool area and the cleanliness of the hotel

most things were good. location. staff. airport shuttle service, room.

the pool was also freezing cold, making it unbearable to swim

airport shuttle bus seduces also provided making transport cheap and easier

the rooms are great, the restaurant is delicious, the pool is a lovely addition, and the free water on a hot day is an absolute lifesaver

i was also impressed by the laundry service via wewash app

all the staff especially at the bar

great facilities, good bed, great sauna and gym

room service was available and room had a mini bar also

r example, i mentioned to the front desk staff there was no bar soap in my room, and the housekeeping staff delivered it within 15 minutes and then checked to

reception staff and bar staff were all lovely

clean, kind and english speaking staff, room and bathroom of good dimensions, wifi working good, on a calm district so no noise from the street, many restaurants at walking

wifi was poor and changed my room twice, the first time straight away, due to the smell off someone

the breakfast was very good and the crew as well

great pool area

roof top swimming pool was very nice as well

with the pool and gym a nice additions

to small pool area and long distance to city center

there was a complete absence of information in the room apart from a room service menu

lobby bar closes too early for a hotel

qr code with room service menu does not work

no pool, poor restaurant and room service menu options.

the bar area has ~4 areas off it for relaxing with friends or having a drink

room service

you don’t have to pay for the breakfast of the kids.

dinner was delicious and breakfast too

we booked the quadruple room which had bunk beds for the kids

wifi worked but was sometimes a little inconsistent in my room. other than that, all was great.

tennis court and gym facilities available, great continental breakfast at low price

i appreciated the free drinks in the mini bar too

the shuttle bus took us from airport to hotel and vice versa

quick shuttle

airport shuttle works a treat

to go to the airport in the morning, the staff kindly arranged free shuttle, which is great

was excellent—the shuttle transfer, the driver and his english, the cleanliness and comfort of the room and bathroom,

great location in a cute town- close to restaurants and the bar next door is

early check in time

also bar madrid a block from the hotel had great latte we went a couple times a day

nice pool bar at the corner 4

bar wasn't open on saturday night charge for use of garage should have been included in the

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

connecting door between the rooms, so if you have small kids it is a problem

comfortable, good size room, grab bar in tub which has often been missing in other places i stayed

rooms a bit tired. shame no bar / restaurant.

no restaurant or bar at the hotel but many bars, cafes etc

early check in was ideal

the pool was nice a big and lovely area to sit outside

great big swimming pool, pool towels provided, big rooms, soundproofed

the spa facilities were closed due to covid.

the nq bar at the spa and gym club was always closed, but i wanted to try something there

spa was closed and sometimes it took a while to get served at the bar area inside as staff were busy on the reception desk

no laundry facilities

mini bar and free airport shuttle

location from airport after long flight to catch a good night rest, late check out was nice

the attached bar area was very cool and they had a good beer selection

very clean and modern. great washroom. they allowed an early check in.

room, restaurants and pools, the room size ( junior suite ), the balconies, the pool options, the kids club, the greenery, the hotel layout that invites you for a walk after a meal or just to (-)limited food options for kids (+)great place, very comfortable to stay with kids, ideal breakfast. very happy. (+) the wifi worked well for streaming movies for the kids and doing work (+)the pool was nice, towel service and the little gift for the kids (-)no menu for kids (-) we booked family room with 2 adults ( king bed) and 2 kids ( 2 single beds)

the wifi worked well for streaming movies for the kids and doing work

large beautiful room. great informal restaurant with high level menu and service. free wifi.

i believe the breakfast and room service was also

to airport, free shuttle service to airport in the morning, clean spacious room and comfortable bed

say it's sound proof, it's not i can hear kids playing outside and people walking all night long

the second bed is a sofa type bed more for kids

the full bar and food available 24hours

the breakfast was for only 7

they have late check out time and a decent breakfast, i've found everything as i expected and i recommend it

did have no pool.

breakfast was also great

beds, breakfast, staff

to the airport, punctuality with shuttlebus, breakfast, stuff so helpful, love to stay

room service was superfast

gym small and warm. quite dark.

the other problem was the price of drink at the bar 15

the room service menu had nothing worth ordering i'm a executive chef

the room service 24h, the staff, the attention to detail...

everything, gym, room, breakfasts, lounge and all, we stayed also during the power shortage and the team was

my kids absolutely loved the selection at breakfast and it was a lovely atmosphere- the christmas

the kids enjoyed also the swimming pool

also in the bar like most hotels they only serve one draft lager it be nice to have some choices it may

comfortable room, nice pool and great price!

fantastic breakfast

everything went well staff was helpfull for my kids

location was perfect / thanks for late check out

early check in was a plus

the hotel provide late check out for a nominal fee

good bar food and welcoming staff

everything was fine - good breakfast

fantastic breakfast

the pool was great!

limited range of food on offer in the hotel's restaurant but there was an excellent bar only a few metres away

has i been staying longer i would have used the gym and the pool

rooms and a nice clean bar and reception area

very comfortable shower, quality wifi

it was convenient to have a bar and restaurant on site since nothing else close by

30 and you only had a bar menu

the gym has everything you need for training

colours, comfortable spaces, open and wide halls, clean walls and carpets, gorgeous courtyard and pool

these were factors which we took into account in choosing the accomodation so we ( and the kids in particular) were very disappointed

the decor is beautiful, very child friendly but not overrun with kids, room was spacious, spotless, and very comfortable

comfortable, clean hotel with an amazing breakfast and friendly helpful staff

the kids loved the hotel due to the music theme

great location for transiting through madrid. bonus having bar on site and outside sitting space

the bar was closed when i arrived at 11 pm so i had to walk 15 minutes in order to find some food and

cleaners are perfect good snacks and food in restaurant miguel angel, experienced maitre and barman good prices at bar 24 hours front desk fast solutions to problems air conditioning at

good wifi

the madrid airport, courteous and engaging staff, comfortable and clean rooms, very warm and cosy bar and restaurant on site with very efficient and friendly service

nice bar restaurant as well

we had a drink at the bar and asked for a good local place to eat

excellent room service

room had a kettle and there was a small gym with a couple of machines you could use

the airport shuttle and the pool made me book it and it did not disappoint, great overnight hotel if you are flying

room was very well designed to fit 2 kids as the room had 2 foldable beds that turn into a bunk bed and there was enough room for

if the gym had some free weights, that would be good, as only one weight machine to use for

nice clean rooms and next to a park with free self laundry service.

gym closed

it was a little difficult to access the gym.

i would love to have a coffee machine at the property and the gym open earlier than 9am.

easy check in, friendly staff, good internet, good gym, clean.

gym was out of service

bar in the back of the place

the restaurant and the bar are perfect at night time

the bar was never busy as the prices were very expensive for this location.

think it would have been nice to be able to access the hotel bar during the afternoon even for a cup of tea or coffee

the only downside was the bar was being refurbished

away from the city but not so much since you can ride the metro two blocks away, excellent room service

is a small hotel in a quiet residential area of madrid with attached bar and restaurant

i liked the coffee bar and restaurant

service at the bar was excellent and the bed was very comfortable.

gym was unusable, treadmill and bike were broken, dirty towels left lying around and the

actual bathroom door so no privacy at all, no good restaurants/ bar nearby, quite expensive considerin the area eas far from central

1. the fact that it had a gym. 2. small restaurant with very good and reasonably priced food.

gym appears to be closed all the time, so has jan ventilation

nice room, excellent breakfast, very polite and professional staff!

also the nice gardens areas and kids zone

big swimming pool. relaxing music. lifeguard. kids play area(although very basic).

wifi was for free, although the signal was not the best in the room

text them if i can have my breakfast early as i need leave early for the airport but they didn't reply to me fast as i was

food, friendly staff and the kids corner play room was great for our 3 children after a long day travelling

shuttle service from and to the airport, professional staff, modern room with all the comforts, bar and restaurant inside the hotel

the bedroom, the decoration, the bathroom. the food from room service was delicious.

this was a bit tricky, especially when traveling with kids, and we would have appreciated being informed in advance

grilled chicken dish and pizza that we ordered in with room service was outstanding and welcome after a long day of travel to the hotel from barcelona

the room siza and the room service

breakfast was excellent. great choice of both english and continental

access to bar as well as room service was excellent

4 playgrounds for kids around the hotel

room service was quick and really good from the restaurant!

(mini bar rates very steep for basic snacks - par for the course, at hotels?)

proximity to airport and shuttle service

the shuttle pick up to hotel was great

was good excwpt for the mini bar drinks prices alittle bit expensive, but i think it's normal

comfortable beds, overlooking the pool

close to airport ,free shuttle pick up drop off , walking distance to imfera.

the guilty of the rooms was 5 star plus the bonus of a rooftop swimming pool..amazing.

they offer a free shuttle to the airport

we used the free shuttle service for the airport

shuttle service on weekend too

staff brilliant with children and have a young kids club very nice, spacious room amazing bathroom and show great bar and restaurant good

bed, hypoallergenic room, good range of equipment in gym, pleasant atmosphere throughout the hotel

the swimming pool was closed. this wasn t easy to notice on booking . com

the staff , location , cleaness and the pool facility in hot summer

24 hours room service food was horrible and very limited options and no vegetarian option only una sopa or

additionally, a waitress (asian) at the bikini bar treated us very poorly during breakfast on our first morning

friendly staff, big rooms, and a nice bar downstairs

location, rooms, breakfast, team

pool is for adults only so my 11 year old son could not use it for a swim

the perfect room, the excellent breakfast, with several options

sized bedroom, nice bathroom and excellent highspeed wifi

good value for money, clean, comfortable, room size and gym.

room service never took too long

reservation did not include breakfast

the breakfast was ideal, offering a lot of options and the coffee was truly amazing

gym too small

room service was limited, and the location was tricky to navigate to.

fabulous room service and delicious food

hotel was fabulously clean, all staff wore masks, everyone was so polite and helpful, room service was

staff were friendly, food was good, bed was comfy, was able to book a late check out (7pm

the bed was very comfortable, lots of programmes on the tv, great wifi for multiple devices

there is no pool or gym. breakfast is expensive for madrid standards

food in restaurant could be better, didn t use it. be good to have poor bar food

sometime there were some issues with the wifi but that was okey.

good value north of madrid center...easy access to airport and good wifi.

we stayed with our cat and requested late check out, everything was smooth and easy

swimming pool was closed

the restaurant and bar of the hotel was closed

s covid-19 measures) but we found near all necessary

i believe the on-site bar and restaurant are closed.

comfortable bed with a set of different pillows, quiet ac that's easy to run off, free airport shuttle

room service excellent

perfect for travelling with kids

well located with airport

manuel from the bar restaurant, thank you for your kindness and professionalism

maybe the gym can be a bit better, but is just to make this hotel perfect

the wifi is horrible

i dislike that the gym is only available from 7am to 10pm. it should be 24h

the breakfast is excellent, during weekdays until 10

the unique rooms you offer such as the newsroom, the wii room, the bizzroom and the gym

the airport shuttle was very convenient and clean

gym open times

serving food later and having the gym open 24/7 would have added to my overall experience.

good facilities for kids

very bad wifi connection in the room

free late check out

jose and his colleague advised us about the room, the pool and breakfast options

the pool is outdoor and seasonal, so it was closed

there is quite early check in, and late check out, what is very comfortable

breakfast was good with a fair choice of food

breakfast

friendly staff and great room service

room service was not available at certain time of the day due to which either customer had to wait

hard pillows. . bar food menu. .

variety of breakfast

lovely people at bar downstairs

except for a small gym, there is nothing great to do inside the hotel.

good business hotel, with excellent quality of bed, good breakfast, and a nice gym.

gym hall îs very small

fast laundry service

gym was to small

excelent wifi

very friendly helpful staff, great price, good wifi.

room was clean and tidy every day, and the wifi was fast

in the room there are all required things: wifi, a fridge, towels, glasses, 2 clean beds, a tv set, etc

breakfast friendly staff, helpful with kids good wifi connection close to metro station

very nice and modern, comfortable beds, big room, super gym and heated pool

it includes free use of gym, spa and swimming pool

free shuttle to and from airport

appreciate if you can recuperate the leftovers from people ordering room service

size & comfort, good room service

the kids enjoyed the pool but the water was quite cold even on a very hot day

wifi was not working properly,a lot of log outs

were given a warm welcome and an early check in

also, my kids enjoyed the poolside

nor quibble)

was closed for the summer, bar also was closed, so we couldn t get anything inside of the

lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service

the staff at front desk and bar were really friendly, they made me feel l was valued as a guest

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it is almost finished

lack of room service after 11pm (arrived at 11.05...) (-)lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service (+) the was no room service option either (-)fact that room service was only available during restaurant hours

pool, short walk to the bus stop

i really enjoyed the gym

amazing lobby. super strong wifi. loved working among the books and enjoying coffees.

early check in, amazing breakfast, amazing views from our room (10th floor), the room was huge and

also, worth noting that the 'rooftop pool' is like an oversized fish tank

shame no pool or spa to relax ud83dude14great

it was reasonably cheap, clean, and big rooms.. wifi is good..

weak wifi

wifi was always in service, but at speeds difficult for many online tasks

there was no wifi

wifi, lack of desk or table in the room, no tea or coffee facilities, no access to food supplies

not to much to do with kids nearby

it was indicated that the frigo bar was for free until the check out

during the night that i heard kids upstream.

nothing at all but some may miss a stocked mini bar

only 1 soaps bar for whole stay