wifi, possibility of using the printer and a booking for the shuttle service

4 beds in the main room was a little inconvenient with the kids sleeping and we were packing

transfer from airport was excellent, they have all kinds of car seats for kids and even for babies

transfer from airport was excellent, they have all kinds of car seats for kids and even for babies

4 beds in the main room was a little inconvenient with the kids sleeping and we were packing

very efficient reception and shuttle service♡ in spite of the hours gracias!!!!

free airport shuttle, confy beds and pillows. perfect for a one-two night stands.

to go to the airport in the morning, the staff kindly arranged free shuttle, which is great

clean, airport shuttle, price and nice location

close to the airport. free shuttle service 24 hours.

early check in was ideal

rooms a bit tired. shame no bar / restaurant.

comfortable, good size room, grab bar in tub which has often been missing in other places i stayed

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

connecting door between the rooms, so if you have small kids it is a problem

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could not ask for better for what you pay

also bar madrid a block from the hotel had great latte we went a couple times a day

nice personel, early check in and made our stay as confortable as possible with our little

early check in time

great location in a cute town- close to restaurants and the bar next door is

bar wasn't open on saturday night charge for use of garage should have been included in the

i loved how late check out was an option !!!

very clean and modern. great washroom. they allowed an early check in.

liked everything about the hotel: a proximity to the airport, quick check-in, cozy bar downstairs

location from airport after long flight to catch a good night rest, late check out was nice

the laundry mat was near by

were very late arriving but had requested a late check out

a bit noisy, heard kids yelling at night in the hallway

gymnasium facilities, shuttle service to airport and staff

the room was comfortable with good wifi, cable tv, large shower

accomodation was perfect, we had a room with 4 beds so perfect for the kids

provided inside the room, good only if you are travelling alone or with your partner, if you have kids then to accommodate everybody in one room would be

say it's sound proof, it's not i can hear kids playing outside and people walking all night long

the bar and kitchen are open late and the food and service was fantastic

it is not possible to convert the double bed to two twins, which is a problem when two kids have to share the double bed

the guy at reception had a room that was ready and gave me an early check in

great airport shuttle

could add something for kids to play at

shuttle bus worked very well too, it's only 10min drive and for free

tomas is the bar a wonderful intoxicologist and person

friendly staff -close to airport and hotel provides a free shuttle -awesome gym -comfy beds -good food -nice outdoor

are very comfortable, large rooms, v nice in-room dining menus, and i love that you can order room service with your phone on the

pool area was absolutely lovely

pool and bar opening hours wasn t till 11.

nice outdoor area with pool, sunbathing and restaurant & bar service

sadly the swimming pool was not open yet.

one even offered to make me a breakfast

very small pool

the fitness studio is also outdated, just 1 running maschine working and to work out maschines from the

convenient to the airport, free shuttle, excellent breakfast

comfortable room and nice bathroom. good quality room service meal.

breakfast was higher priced but good

did not have breakfast

shuttle service to the airport: they offer it, but takes too long to come the van and too many

new installations, great for layovers they offer airport shuttle free of charge, has a pool and nice hotel restaurants

pool closes in september.

nice hotel in good location for us. free ev charging!

parking is spacious and enough room for a good wide car and low sports car, also ev charging for tesla only but ionity is nearby

there was a good choice of eating opportunities in the hotel and the swimming pool was wonderful

reception desk and 1 of them was attending one person, behind it there was a family with little kids (and me) and none of the other two receptions had the

we had a drink at the bar and asked for a good local place to eat

in english, breakfast finished too early, chaos in cafe

pool area was lovely, rooms are super clean and staff so friendly

pool and terras to relax after a long day of driving

breakfast ok

we also were lucky to get an early check in since we had an early morning flight

had a family suite which is technically 2 rooms with was great with 2 kids

there was our gym there too but we didn’t use these as we didn’t have time

the rooms were super clean and the staff were quite friendly. also has a great pool for the kids

small shower. not an option traveling with kids

gym doesn’t have weights

the hotel was very nice, including a great room, lobby and restaurant, and great pool and patio

very helpful shuttle and drivers. desk staff helped comfortable room & bed great pool

the food was great and room service was great at no extra cost

helpful staff, amazing breakfast and quick room service.

no real gym.

was ok, however when using the telephone for room service

bar/restaurant/room service shut at 11, nowhere to buy food or drink

it was reasonably cheap, clean, and big rooms.. wifi is good..

wifi, lack of desk or table in the room, no tea or coffee facilities, no access to food supplies

com portal stand hotel transportation was included also wifi was available , a lot os rooms qre in a second floor and than dont have elevator foe transport

there was no wifi

weak wifi

size & comfort, good room service

we were travelling with kids and booked two rooms asking for neighbouring ones

staff,gym and breakfast buffet

it includes free use of gym, spa and swimming pool

breakfast is excellent

the rooms are great, the restaurant is delicious, the pool is a lovely addition, and the free water on a hot day is an absolute lifesaver

most things were good. location. staff. airport shuttle service, room.

airport shuttle bus seduces also provided making transport cheap and easier

a shuttle n bus is also available between the airport and the hotel

the pool was also freezing cold, making it unbearable to swim

staff were friendly, rooms good, gym and pool available, close to airport .

the bar exceed what i expected in this type of hotel

this hotel was very good: have restaurant, gym and nice service

also, dinner was very good, but the poor staff was overwhelmed between the dinner orders and the bar orders the night we were there

brand new hotel. very good. breakfast could of had more hot options

free late check out

rooms were very clean, and well equipped, access to gym was great, free transport to the airport was an added bonus

restaurant is very good, and the wifi is more than sufficient for anything you need to do

ybe

i was expecting a larger gym with more tools and equipment.

clean, up to date. great breakfastud83eudd2a

clean, staff good and a decent bar at good pricing.

is an excellent hotel and a perfect place to stay if traveling from madrid barajas airport

friendly staff, special thank you to victor for his help, great meal and bar at night and at breakfast time, good value parking price while we go away, rang taxi for the

nice shower and bar and restaurant on site

affordable parking with an ev charger included, tasty breakfast, and a 24/7 available coffee corner — everything was

the only thing i missed was having lemons at breakfast to put the juice in my warm water that i drink every day at home

the hotel was clean and comfortable, and the breakfast was delicious

good breakfast

everything was perfect — clean rooms, friendly staff, and a delicious breakfast

the staff at reception were very friendly, and a special mention goes to mari cruz from the breakfast section for her exceptional service

small kids

facilities, including pool and tennis court, were closed due to corona

pool empty much to the kids a

shuttle, check in

pool only opens from 11am

it has also a small nice gym that i enjoyed using and the staff was super nice

the breakfast is good, nice ambience in overall the hotel

clean and good breakfast

is a shuttle but our was late more than 20 minutes breakfast was poor, not even one vegetable but still will come back again

amiable staff gym room is good

we were able to do an early check in and that was amazing!

- i think there was spa rooms downstairs, but i wasn't sure how that worked - no map or guidance at check in of where

gym too small

which floor my room was on, with no further details about facilities such as dining options, the gym, pool, or other services available on the property

due to winter stay, did not get a chance to explore the outdoor pool

the gym was awesome and breakfast very good

the saltwater pool and breakfast buffet were both absolutely amazing

grilled chicken dish and pizza that we ordered in with room service was outstanding and welcome after a long day of travel to the hotel from barcelona

ice machine was not working on my floor took a while for room service to answer my call

food, friendly staff and the kids corner play room was great for our 3 children after a long day travelling

the breakfast is not good

clean and good breakfast. parking space.

staff, comfortable bed, and breakfast buffet excelent

breakfast was nice, and they took consideration for the clients to be accomodated well at their

in addition the bar area is in the foyer and as the door is not closed and they have a tiled floor you her that

charges for the wifi in the room why mentioned on teh website that wifi is everywhere

the bar was closed by the time i arrived

has a shuttle from the airport, starting at 7:00 and the last pick up is at 23:00 but you can book

the location, price of the room, and the free shuttle to the airport were the reasons for my choice

ter registering the day before) to terminal 4

the gym and spa are available in the building

longer pool hours and hot items for the buffet.

the wifi quality.

kids couldnt get joy, and that was one of the main reason we choose that hotel

kids loved the pool

staff, accommodating, they will help you with a late check out, free shuttle pick up and drop off

no room service

p) but speed is good

are a family of five with kids

the pool, i ordered a vino de verano

to finish; staff, food, facilities, room, free shuttle, treatment, communication

the room siza and the room service

i loved the bar and the restaurant - the food was outstanding!

breakfast was very good

wifi was very good

intermittent wifi connection inside the room, couldn't connect laptop or ipad.

everything you need including a very nice breakfast

breakfast is really nice with a variety of foods.

seems to have no encryption)

i could not connect to the wifi as the signal was weak.

pool, gym, restaurant

the location is close to the airport, and they offer a free shuttle

not coffe in the room only mini bar for other ones every thing ok

the pool looked nice but i didn’t use it

was extremely friendly and gave me a quiet room, the bed was very comfortable, and i enjoyed the pool

gym is a bit cheap and dated

gym awful. shower needed maintenance. no laundry service on weekends

gym is small, however it still meets your basic needs

very clean and spacious rooms. warm greeting and late check out possibility

i couldn’t have a late check out

was lovely & there was a comfortable bar area

we especially liked the pool bar man

expected

my kids absolutely loved the selection at breakfast and it was a lovely atmosphere- the christmas

pool, clean, nice bath products, comfy rooms

it was also good to have room service available, as well as a burger king right next door

the driver of the shuttle to the airport was very nice and helpful to a single mom with 2 young kids who traveled with us

a little noisy due to thin walls and lots of kids.

and i really wish they had 24/7 room service

my husband and i had to carry everything after a 12 hour flight plus 2 kids

i had a little accident at the bar and my mother tells me all the staff was super helpful

tv, no coffee or tea machines in the rooms, bar service, no maintenance for the equipment in the gym

you don t have to pay for the breakfast of the kids.

the front desk and restaurant staff were all helpful and a pleasure to deal with, and the bar was a very civilised place to relax after being in transit for 30 hours

that the bar was not open all the time

the air conditioned gym had sauna that was also on the same floor as pool with showers

the middle of madrid, we actually enjoyed being close enough to enjoy madrid but also having the pool and space to relax

the gym was ok, but apparently shut at 8pm with the lights turned off

loved the shuttle bus to the airport and having the pool facilities

facilities are very good and breakfast buffet has great

that does not offer room service

bathroom toilet doors dont work good,cant full close. swimming pool dont work.

also the swimming pool is good and the bar too

there's a great little playplace for kids and lots of green space for them to run around

have a good service of bar and food on the entrence, the breakfast was good

location, room service, breakfast

need more bar staff as one evening we waited for service and there was no one there to serve

the rooms are very good and the breakfast was amazing

location good near station and shop bar plaza and restaurant

the hotel facilities were good and the breakfast was very well prepared, making our trip enjoyable

gym and breakfast

there was a pool on the roof which was nice to relax with a book while waiting to fly out the next day

- rooftop pool area is very nice & clean

they offer a free shuttle to the airport

good service and clean rooms with big bed plus free shuttle on derpature going to airport

great location, friendly helpful staff, good breakfast, nice pool

good sound proofing from road outside, staff very friendly and helpful breakfast ladies were excellent at everything they

nice breakfast, nice connecting rooms when travelling with kids

they did offer a small bar with local beers, which was nice after a long flight

very nice hotel and friendly, helpful reception (david)! breakfast is really good! thanks!

miss a mini refrigerator in the room no bar no service room to be situated in a industrial

s covid-19 measures) but we found near all necessary

pool area, reception and pool bar staff, comfy beds, breakfast

i believe the on-site bar and restaurant are closed.

we could do with more sun beds around the pool

pool area, reception and pool bar staff, comfy beds, breakfast

breakfast could be better, but overall everything is good.

hotel very close to the airport with all services needed, internal parking, restaurant, gym, pool and free water for welcom

airport shuttle and breakfast was great.

great breakfast, clean an nice rooms, friendly personel

swimming pool with kids is a must in this hotel, specially during summer time.

no surprises, good value for money. kids enjoyed the stay.

parking, super comfortable beds, good breakfast, friendly and helpful staff

,parking is charged but is secure kitchen and bar open late with outdoor seating

quite essential rooms quite cheap breakfast

the staff were very accommodating, and the breakfast was very good

easy arrival and entry to garage parking, nice quiet neighbourhood with a handy bar nearby.

needless to say, i went to a local bar the following night for some tapas and a few beers

good bar for snacks, food, drinks

bar did not open until 20

very comfortable room service very good

no bar or restaurant but facilities nearby

no bar where you could relax with a drink, so had to go elsewhere

a bar fridge would be a plus.

it is become a basic to have mini bar and at least coffee machine , cups and cattle it is not a luxury

looks old fashioned - no bar - average breakfast and cleanness

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco that is next/link to the hotel , pls check and ask to have quiet

it was great, only surprised you have to pay for wifi

min); - breakfast was

makes no sense not to have free wifi in all the bedrooms nowadays

had 2 kids under 4 years i booked a junior suite when i arrived they told me our junior suite is tow

family room was big , kids loved it.

we were there just for a night close to the airport even had a free shuttle service the lobby bar was nice with good beer and food service here too was

you look on google at the info of the hotel it shows pictures of the spa, which it was one of the reasons why we booked, however the staff let us know that the spa has

comfortable bed with a set of different pillows, quiet ac that's easy to run off, free airport shuttle

the breakfast buffet bar was the largest we have ever seen

the airport shuttle took al ittle long to arrive

poor gym and hardly any equipment

complicated wifi access

excellent decor, very stylish, great mini bar & food

was really good reviews regarding the gym however there was broken machines

the spa wasn t good enough comparing the rest of the quality theyve got in that hotel

about the hotel only a qr code which i scaned and it gave me information on their hotel in barcelonna

the beautiful young lady in the bar is very patient

modern hotel with great staff; hotel bar open until 11pm (and very well priced)

we used the rooftop pool which is small but adequate for a cool off

the pool is small but refreshing with a nice view

super clean and nice place, close to the metro. the swimming pool was a nice addition

if the pool was open then it would have been even better

a bit further out the centre but doesn’t take long to get into the centre when needed, lovely pool/roof top area & the staff were so helpful and available at all times

we arrived early in the morning just to drop our luggage, but as a room got free, we were allowed to early

away from the city but not so much since you can ride the metro two blocks away, excellent room service

no room service or breakfast service was available

is a small hotel in a quiet residential area of madrid with attached bar and restaurant

t mini bar as advertised)

no tea/coffee available in room, & a fridge

the man who works in the bar is the friendliest member of staff,makes you feel really welcome

room service was good, there was no noise, the facilities and amenities are quite new and all was

wifi was impossible to use due to poor connection so had to use mobile data instead

lovely people at bar downstairs

breakfast

varied breakfast and many options in the buffet! and ofcourse it was yummy! :)

the gym is definitely a plus

wifi, it's on and off and super slow.

would have been nice if they kept their coffee bar fully staffed in the morning

wifi wasn t working in the room, because aluminum windows create effect of faraday cage

1. the fact that it had a gym. 2. small restaurant with very good and reasonably priced food.

gym was unusable, treadmill and bike were broken, dirty towels left lying around and the

service at the bar was excellent and the bed was very comfortable.

actual bathroom door so no privacy at all, no good restaurants/ bar nearby, quite expensive considerin the area eas far from central

of little milk cartons for tea and coffee and told us we could get a little jug of milk from the bar but we would be charged

they have a very nice bar and you were very easy connected to the metro net

everything was clean, we had a full breakfast buffet to choose from, the building was super close to the metro and the front desk could

good location, easy to get to center, clean room, early check in possible, early breakfast

breakfast was excelent, it is very close to metro which made it easy to the city centre

location, fantastic staff, lovely breakfast

weather was still very warm and the pool was closed

no swimming pool, no working wifi, room cleaning is not performed daily.

booked because of the pool availability advertised till 30 sept but when we arrived pool had been closed prematurely

location, roof top swimming pool was useful as it was over 30° daily

swimming pool is ok and i was happy to use it

breakfast was optional and well worth €4

friendly staff, good breakfast good value for money clean room and bathroom

the hotel is close to all the important places, the parking of the hotel is amazing, the breakfast is very good and of course the natural orange juice that is squeezed in front of you at

breakfast was yummy

breakfast was very good as expected, and for us the best part is that nobody minded that our baby

the mini bar is usually not supplemented

her name is liza and she works as the pool guard

hotel and staff breakfast and pool extra benefits too really good pool lifeguard lady was brilliant as was hamza on reception and

arrive by 10am and ask for early check in, but room not available and request us to come back by 2pm

very nice hotel close to my work good breakfast nice swimming pool

the breakfast was plentiful and delicious

poor wifi in rooms

bad wifi conection in to the room

i enjoyed the mini bar in the room

everything. big rooms. nice staff , very friendly. amazing breakfast

location was good and had good parking. on site bar and tapas were very good.

clean comfortable friendly staff excellent location with parking although it is limited

location was good and had good parking. on site bar and tapas were very good.

the price was excellent for 4 people in one room. the air con and wifi was great

could not open window as room was above a bar terrace which remained noisy till around 00:30

best hotel where i have been in madrid. everything is nice, staff, bar and restaurant, room ecc

everything was perfect, start from early check in, professional and helpful staff, spacious and very clean room and bathroom,

very clean hotel with a 24 hour gym in the basement

gym, internet, restaurant

the room was very clean and the bed very comfortable of the room and having the gym was excellent

instead, he just found a way to let us do a late check out for another 2 hours which we really appreciate

we kind of expected the the swimming pool to be small and it is

parking garage large windows pool large room with enough beds for everyone

discount for kids)

but tasty, room was comfortable and had a microwave which was handy and the pool was good for the kids

we had disappointed kids and adults

room service menu provided in the room wasn't actually the menu

the gym is to the small side

place, swimming pool seems fantastic even though we could not use it

i liked the pool and the gym, the bar, really nice breakfast. was also a pretty good location.

the bar area in reception was welcoming and comfortable

sauna looks great but not working and in the same space as the gym, the shower in the middle of the gym, does not make sense and the gym itself very

power outlets, but sadly not on both sides of the bed (not a problem though, but a nice to have) breakfast was excellent: delicious and a great variety of foods to choose from

more room to accommodate all for breakfast, but staff coped well

gym closed at 11pm

i arrived they found a room available for early check in

the bar had no prosecco/ cava last night which was a little disappointing

would have been good to know that the pool was shut before we arrived

the breakfast was very good and the crew as well

was only a small area to sit in if you were not in your room or by the pool, but for us that wasn't really a problem

the gym could be improved

they took my health seriously by been careful with my breakfast

service team was absolutely helpful and nice, room was clean and breakfast excellent

nice bathroom. late check out was great. luggage was safely stored. breakfast was great.

excellent servis, kind staff, good location, excellent breakfast

i loved the breakfast and the employees' attitudes. customer service 100%

are spacious cooperative staffs they offered free breakfast on weekends

was basic, in the very noisy public bar next door

the hotel, the room, the wifi, the parking, the breakfast. pretty much everything...

breakfast menu could have more variety

the staff was extremely nice and welcoming and even let us do an early check in

great hotel, nice amenities, great bar and restaurant inside. very comfortable and convenient.

good breakfast, well located...

breakfast is not good at all coffee is bad no salad no fruits etc room is too small

room was cosy, comfortable, clean. breakfast was just good enough. staff was kind.

and helpful staff, great breakfast, perfectly adequate rooms and very clean and new, great

nice gym

they have a 24 hour gym with circuit training routines available for you to make your own workout

breakfast, staff (carlos), food available throughout the day (included in price), gym

the gym is also really good

the gym is phenomenal and even has some workouts posted for guests to try

were given a warm welcome and an early check in

not enough water in the room and no room service or bar pretty early on

family room on the 6th floor is uncomfortable for 4 (it is also a punishment for kids to sleep on the extra

wifi was not working properly,a lot of log outs

there s no room service 24

no menu for room service options or breakfast options explained in room

gym could benefit from additional basic equipment like foam rollers, block, rubber bands, etc for a

spacious room, comfy beds, well equipped bathroom . spacious gym.

so towels)

close by public transportation, very clean, early check in possible.

very helpful staffs..early check in facility

great location for transiting through madrid. bonus having bar on site and outside sitting space

the bar was closed when i arrived at 11 pm so i had to walk 15 minutes in order to find some food and

cleaners are perfect good snacks and food in restaurant miguel angel, experienced maitre and barman good prices at bar 24 hours front desk fast solutions to problems air conditioning at