could not open window as room was above a bar terrace which remained noisy till around 00:30

location was good and had good parking. on site bar and tapas were very good.

clean comfortable friendly staff excellent location with parking although it is limited

location was good and had good parking. on site bar and tapas were very good.

very clean and courtyard seating outside bar below hotel

would have liked some tapas choices in the bar but as it was good friday none on offer.

restaurant and breakfast bar were accessed via a crazy paved path through a garden, very pleasant but not so convenient if

coffee isn't self service so have to get the bar man to make each time

clean, decent sized room. bar and restaurant good.

the seperate restaurant bar building was excellent

staff was very helpful and received us after a late flight into barajas

poor wifi

4 beds in the main room was a little inconvenient with the kids sleeping and we were packing

oradically).

transfer from airport was excellent, they have all kinds of car seats for kids and even for babies

reception and bar service as they use the same personnel

unfortunately stayed at room 101, right next to reception and bar and is definatelly a room not to stay again, very noisy at night with other guest arriving and

the breakfast is not good

in addition the bar area is in the foyer and as the door is not closed and they have a tiled floor you her that

was an exceptional hotel, that offered a complete breakfast and nice customer service from all the stuff

internet worked well, but the wifi is not secure

breakfast is excellent

i could not connect to the wifi as the signal was weak.

intermittent wifi connection inside the room, couldn't connect laptop or ipad.

everything you need including a very nice breakfast

nice hotel in good location for us. free ev charging!

parking is spacious and enough room for a good wide car and low sports car, also ev charging for tesla only but ionity is nearby

were no tea or coffee making facilities in the room and there was no room service the day we were there

on arrival we found the bar does not serve draft beer only wine and spirits and the cafe was closed being a sunday so

very comfortable room service very good

needless to say, i went to a local bar the following night for some tapas and a few beers

easy arrival and entry to garage parking, nice quiet neighbourhood with a handy bar nearby.

it is spotless, offers a good selection for breakfast and the pool is a bonus in summer

were so absolutely blown away by the breakfast which had really delicious, healthy foods like real scrambled eggs (not re-constituted

has a pool and gym

no working swimming pool

staff service and breakfast.

the shower did not keep the temperature constant and it was always too hot as room service insisted on turning on the heating despite a note asking them not to

the restaurant was closed and there was no room service as the hotel had few guests at the time

was ok, however when using the telephone for room service

service and no wifi

helpful staff, amazing breakfast and quick room service.

room service was very reasonable

the room service was excellent

the driver of the shuttle to the airport was very nice and helpful to a single mom with 2 young kids who traveled with us

breakfast really good and ample

free parking is very useful

fast internet, comfortable bed and nice room size (with a spacious desk), free parking and gym

i couldn’t have a late check out

gym is small, however it still meets your basic needs

very clean and spacious rooms. warm greeting and late check out possibility

gym awful. shower needed maintenance. no laundry service on weekends

the fact that there is a pool is a massive advantage for the kids

facilities are also great, heated swimming pool

the rooms were comfortable, clean and well equipped and the wifi worked perfectly

the pool, the surrounding area, the views, the food, the decor, the restaurant, the bedroom

you get there - aal cachucho has a beautiful garden with plenty of parking

gym looks 100 years old and the breakfast is not refurbished fast enough during the weekend when

) all of the staff, from reception and bar to the cleaners and the man who cleaned the pool and took us to airport were all extremely friendly and helpful

the gym, roof area and the staff were very nice

bit dated ) but very nice, and with a jacuzzi and a great place to chill with great night

loved the shuttle bus to the airport and having the pool facilities

the bar is open until 23 and has reasonable prices

a traveler if the inner room is equipped with a coffee/ tea machine, better options at the mini bar besides water (that is free)

friendly staff. cleanliness in general. pool facilities.

quite location oustside city center free use of parking, gym and spa friendly staff

pool lovely to cool off in after a long day

there was a used soap bar in the shower

good sound proofing from road outside, staff very friendly and helpful breakfast ladies were excellent at everything they

with the pandemic no bar no restaurant and hotel is not in a convenient spot for bars and

included breakfast is above expectation

very nice hotel and friendly, helpful reception (david)! breakfast is really good! thanks!

the concept of the connecting rooms is different but interesting for older kids

the view from the terrace was of a large ditch & to order in room service one had to give credit card details on an insecure wifi network

no decor airport shuttle only goes to terminal 4

confortable, clean, shuttle to the airport every 30 min.

we had no access to the pool.

breakfast was basic but tasty

parking, super comfortable beds, good breakfast, friendly and helpful staff

the staff very helpful the room and play machine free fir kids too

we had to eat a snack in the bar which was good and the wine inexpensive

no surprises, good value for money. kids enjoyed the stay.

and eggs at breakfast should be sure not to be cold

room was good, the gym

breakfast buffet 14 euros little choices

lovely breakfast

the superb breakfast!

free airport shuttle, confy beds and pillows. perfect for a one-two night stands.

clean, airport shuttle, price and nice location

airport shuttle works a treat

the shuttle bus took us from airport to hotel and vice versa

free airport shuttle service

the breakfast was delicious, with a huge variety of food and pastry

pool closes in september.

room and bathroom we stayed in were very clean, and there was a small swimming pool on the 6th floor

the bar the location the garden the staff

bar service was exceedingly slow - but let’s face it no one is going anywhere

early check in was ideal

helpful staff - good size room - public parking free next to the hotel - there are restaurant, bar and disco that is next/link to the hotel , pls check and ask to have quiet

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

comfortable, good size room, grab bar in tub which has often been missing in other places i stayed

connecting door between the rooms, so if you have small kids it is a problem

rooms a bit tired. shame no bar / restaurant.

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could not ask for better for what you pay

a bar fridge would be a plus.

no bar or restaurant but facilities nearby

no bar or restaurant

looks old fashioned - no bar - average breakfast and cleanness

it is become a basic to have mini bar and at least coffee machine , cups and cattle it is not a luxury

also bar madrid a block from the hotel had great latte we went a couple times a day

nice personel, early check in and made our stay as confortable as possible with our little

early check in time

nice pool bar at the corner 4

great location in a cute town- close to restaurants and the bar next door is

the attached bar area was very cool and they had a good beer selection

very clean and modern. great washroom. they allowed an early check in.

no laundry facilities

laundry service provided and the breakfast options were not that great

mini bar and free airport shuttle

location, room service, breakfast

need more bar staff as one evening we waited for service and there was no one there to serve

i can also see why they only show one picture of the gym, it's very sad

food / service / choice and quality in bar restaurant in evening...not recommended

also, restaurant and bar did not adhere to published opening times, so planning meals and drinks very difficult

great buffet breakfast.

wifi was adequate, and the room had plenty of power plugs for charging

gym weirdly located through a restaurant but honestly the pluses outweigh the minuses

not much at all, bar menu a bit limited but nothing else comes to mind

wifi worked but was sometimes a little inconsistent in my room. other than that, all was great.

staff and large, comfortable room meant we were able to enjoy some wine in the room and get room service for a nice last meal in madrid

helpful staff, they let me stay later, for a late check out, to make an afternoon flight, the shuttle did not stop by the door, so

stylish and comfortable rooms. nice bar area with friendly staff.

great to have late check out

provided inside the room, good only if you are travelling alone or with your partner, if you have kids then to accommodate everybody in one room would be

there is a bar area next to the restaurant

are very comfortable, large rooms, v nice in-room dining menus, and i love that you can order room service with your phone on the

room service pizza was appallingly bad and

room, restaurants and pools, the room size ( junior suite ), the balconies, the pool options, the kids club, the greenery, the hotel layout that invites you for a walk after a meal or just to

the room, the pool, breakfast, and restaurant!

rooms, very accommodating, nice size pool, good gym and super friendly staff

fitness room could be better equipped.

to the airport, amazing for 1 night stay , super comfy bed quick wifi

kids was looking for swimming pool

airport hotel with fantastic shuttle bus service

the complementary airport hotel shuttle was prompt and ran 24 hours every 15 minutes

breakfast is awesome

beautiful location, breakfast is nice and have choices.

well situated for getting back on the main motorway after an overnight stop, we’ll stocked bar and bar snacks

clean and good breakfast. will stay again. comfortable beds. no issues.

size room parking availability water available at reception bar / restaurant staff extremely pleasant and

is good, rooftop pool is nice even some facilities are little bit outdated

mini bar better stocked and corkscrew in room.

swimming pool was out of

pool upstairs, the speed of the lifts and the space downstairs in the reception, terrace and dining

pool closed in winter, understandably.

a shuttle n bus is also available between the airport and the hotel

airport shuttle bus seduces also provided making transport cheap and easier

fabulous swimming pool

most things were good. location. staff. airport shuttle service, room.

i was also impressed by the laundry service via wewash app

location really friendly and helpful staff excellent food available in hotel and tapas bar nearby

from bar through ventilation system

staff were fantastic, the strong wifi, the excellent food in mesa 12 restaurant on site, great beer as well

and we were sleeping right above the bar with people shouting till 2am

great location, comfortable bed, good shower, good wifi. all good for a 1 night stay

am) so i had to go elsewhere for breakfast although

the bar was also not open as early as indicated

location, near to the centre, tasty breakfasts in the bar down, friendly waiters, towels changed every other

the best part was a lovely bar underneath, great value, nice food & friendly service

the location was lovely. the courtyard bar was a hive of activity. lovely food.

reception, breakfast and bar staff were very friendly, nothing to fault with the staff

wifi was good

wifi signal was poor in the lobby and non existent in our bedroom at the rear of the hotel

nice bar area

no wifi in the room

breakfast also simple but served with pleasure

friendly staff at the restaurant down the street where breakfast is served

the breakfast is not in the hotel, but it was only a few minutes walk away

breakfast is served in a cafe some 50 metres away from hotel. it was fine...

didn't serve breakfast but nit a problem as cafes close by

nice pool for the kids and parents, ev charger in the car park (9 euros i believe for 24 hrs), aircon in the room, friendly staff,

we used the swimming pool and it was very quiet and exceptionally clean

the hotel provides you almost every facility from good rooms, gym, swimming pool, underground garage to excellent breakfast

laundry price was too high :)

breakfast was really nice, there was lot of to chose from, even lot of fresh fruits

very clean, big enough bathroom, wifi, and ac in the room

goede wifi

wifi was always in service, but at speeds difficult for many online tasks

weak wifi

wifi, lack of desk or table in the room, no tea or coffee facilities, no access to food supplies

com portal stand hotel transportation was included also wifi was available , a lot os rooms qre in a second floor and than dont have elevator foe transport

there was no wifi

pool area was lovely, rooms are super clean and staff so friendly

close to transport and airport , restaurants and local shopping and pool area lovely

the gym has everything you need for a good workout

the balcony dangerous for the families with little kids.

the facilities, the gym and the pool

the swimming pool was a plus during the hot summer in spain

spa closes at 8pm which seems a bit early in my opinion

early check in was possible

gym was disappointing--very small with old equipment and no exercise balls as described

breakfast was fantastic - large varied choice

room service was fast and the food was good

close to airport. great shuttle service. excellent breakfast in restaurant.

azing) breakfast staff polite and professional

they will ask you to take 1more room even you bring kids below 12yo

great exercise machines in the gym ! great staff at the reception. all of them.

friendly staff, special thank you to victor for his help, great meal and bar at night and at breakfast time, good value parking price while we go away, rang taxi for the

& coffee bar were nice with pastries

affordable parking with an ev charger included, tasty breakfast, and a 24/7 available coffee corner — everything was

nice shower and bar and restaurant on site

is an excellent hotel and a perfect place to stay if traveling from madrid barajas airport

very good breakfast for 4,95€/person

fresh and clean, breakfast continental good

it did exactly what it said it would, totally met expectations, comfy bed, nice breakfast

easy to park & very light comfortable room. free parking & very good value breakfast.

good value for money, room to park the trailer

no nighttime bar option

pool was closed, airport shuttle service was poor.

free shuttle from madrid airport. size of the room. good restaurant. extremely clean and comfy.

pool and other sport possibilities weren't available. also not much of social activities arround

pool is nothing like pictures- no chairs or tables to sit at while kids swam

if the gym had some free weights, that would be good, as only one weight machine to use for

nice gym and sauna included

gym was pretty poor. could have more weights and equipment.

the airport shuttle and the pool made me book it and it did not disappoint, great overnight hotel if you are flying

); offers a good breakfast buffet daily, spa services and has a seasonal pool

breakfast had a great selection of items, room was clean and great customer service ud83dudc4c

fast check in a lot & big elevators ,free breakfast, with capuchino coffee.

great new and clean hotel with excellent breakfast.

clean hotel with great facilities (gym and swimming pool) the breakfast was simple but delicious, the pastries were amazing

the staff was super friendly and i even got the attention of late check out

a plus, but not for the hotel ud83dude00, la dehesa has a self laundry, with decent prices, very useful in the case of a 7-day stay as we stayed

more spaces for kids, for example a little playground

has a great pool which our daughter loved

size & comfort, good room service

the menu did throw me as there wasn't anything my kids would really eat, but the staff were so accommodating and we were able to get chips and pizza

breakfast was a-m-a-z-i-n-g

only thing i would maybe suggest to have more variety of food at breakfast, something different and more varieties (hams, cheese, scrambled eggs, etc

breakfast wasn’t that great, very basic and stale pastries

everything was perfect — clean rooms, friendly staff, and a delicious breakfast

the hotel was clean and comfortable, and the breakfast was delicious

i also liked the breakfast and the attitude of the staff

the bar was closed by the time i arrived

charges for the wifi in the room why mentioned on teh website that wifi is everywhere

good service, modern hotel, free shuttle every 30 mins.

staff at the bar where we had breakfast did not allow me to warm up my leftover pizza

the location, price of the room, and the free shuttle to the airport were the reasons for my choice

the breakfast was really good.

the gym has space for some weights.

clean and good breakfast

having breakfast & airport shuttle options was great

it has a gym that is open 24/7 and you can grab a coffee at the reception during check in check out while

free late check out

interior on ech floor digerent nive touch and staff very happy and helpful food and bar ok

enjoyed the coffee bar and the breakfast was good value for money

wifi dropping constantly not even able to work during my business trip

no information once you were in the room like cost of things in mini bar, if room service was available or how to contact reception

like really smooth wifi, which is not so common

the room service was easy to use and the prices were comparable to ordering out

swimming pool a big plus to enjoy during summer days

room service was a bonus and the pool was great

hotel was fabulously clean, all staff wore masks, everyone was so polite and helpful, room service was

very nice rooms and shuttle service 10/10

great location for airport and near major shopping centre nice relaxing swimming pool and gym

very helpful staff, early check in was facilitated and any request helped with

grilled chicken dish and pizza that we ordered in with room service was outstanding and welcome after a long day of travel to the hotel from barcelona

have a fee for room service of 7 euros which seems a little excessive but i guess it's not bad if you order a big

spa pool wasn t operational

breakfast is shared with students, thus is quite basic.

the room is a tidy, compact studio that includes a small kitchen

there was a kitchen with all the equipment for cooking; however, i did not use the kitchen as the canteen in

kitchen in the room, speedy wifi, well breakfast (scrambled eggs, cheese, ham, cornflakes, fruits,

staff is very good and the gym is always a plus after a long day

room size is small, breakfast is average. very small gym, no swimming pool.

gym closed at 11pm

i arrived they found a room available for early check in

no facilities ... no gym ...restaurant has limited menu

the reception was very good. the room was always clean. breakfast was excellent.

the front desk and restaurant staff were all helpful and a pleasure to deal with, and the bar was a very civilised place to relax after being in transit for 30 hours

no pool, poor restaurant and room service menu options.

tv, no coffee or tea machines in the rooms, bar service, no maintenance for the equipment in the gym

wifi was excruciatingly slow

very friendly staff, good breakfast :) room service works perfectly

from a long flight and my next flight was 12hrs wait, so i decided to book a room for me and my kids to have some proper rest

we were 2 adults and two kids and they treated us wonderfully

it would be great if they had room service other than breakfast

music at the bar from morning

comfortable room - sufficiently spacious for family of 4

nice, modern, clean hotel with bar in lobby. underground parking.

the spa area

although spa is closed

the pillows were heaven. and the room service was good !

the spa wasn t good enough comparing the rest of the quality theyve got in that hotel

room service for the mirage gave me the wrong order

my kids loved the bunked

family room is really comfortable, spa is nice

small gym was good for stretching and moving after a long flight. airport transfer was useful.

wifi is very unstable

clean, cheap prices, room service worked well.

spa was not hot

supposed to go to the hotel next door

me and partner was pleased to stay at the hotel .nothing not to like !!! like gym too pool good

the kids were disappointed that the wii console was missing from the lounge.

pool was great for the kids

bathroom shower was too slippery and j was traveling with elders and kids

it was a great breakfast and within easy walking distance of the metro for trips into madrid.

very silent, excellent cuisine and nice pool area

bed for my daughter and i, and comfortable sofa, very well equipped with coffee maker and mini bar

the swimming pool maybe?

bar and restaurants available in a walking

the gym is very equipped and looks awesome

fine location, and shuttle service from airport, gym

was good excwpt for the mini bar drinks prices alittle bit expensive, but i think it's normal

ead and coffee only) with expensive rate

poor breakfast

clean and comfortable room the best you have pool

what i liked the most is the bed, jacuzzi and breakfast

it's a good room but i think they could get better at breakfast

the bar hours were a little short and out of 5 nights only able to visit once.

nice room, good breakfast

bar for breakfast available even though breakfast was not included in my room rate

very good breakfast all in all very good value for money

breakfast was delicious and varied

no restaurant, room service or bar facility after breakfast, not really good enough for a four star hotel

a lady named victoria who delivered our room service was fabulous, very polite and friendly

room service food not so great. cooked breakfast could be better as well.

couldn t fault the place - friendly staff, clean and comfortable, and ample underground parking (for free) (+)amazing , rooms , the stuff , quite and peaceful and free parking (+) - the parking lot is huge (+) free parking a bonus (+) everyone was exceptionally friendly, and the parking was simply fantastic right in the middle of the city center (+)easy access, free parking and friendly staff (+) nice and welcoming staff breakfast was rather good, with eggs, fruits, coffee and so on free parking excellent view (+) we left our car in their private parking, which is securely closed at night, and relied on public transportation (+)the room is wonderful, big and comfortable! and there is big parking underground!

facilities are basic - small gym, no pool, tv channels basic and no english channels

the gym looks like it isn t well maintained; some of the equipment is too old and malfunctions

room service etc

the gym is missing a lot of weights

smells sometimes of drainpipe / humidity breakfast s hot dishes lukewarm gym is not very comfortable

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

because my kids loved the place

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

service, cleanliness, bar and restaurant

new and clean room. i like to gym and i could, however the gym room is small.

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

reception and room service were great!

wifi was for free, although the signal was not the best in the room

there's a great little playplace for kids and lots of green space for them to run around

breakfast was perfect

wifi did not work in our room . only in the reception

the staff were amazing especially the bar staff who could not do enough to please

nice pool

manuel at the bar, liza at the pool and the guys at reception made everything pleasant for us

the hotel lobby and bar very nice and modern, the restaurant very good space and the food delicious

stay here, the staff were kind and the facilities were great, a member of staff from the bar gave us a free drink as we were there very often, could not fault anything

there was a pool on the roof which was nice to relax with a book while waiting to fly out the next day

would have liked the pool to be open for longer

- rooftop pool area is very nice & clean

how close it was to the airport, and the free shuttle was a definite added bonus

hotel is very close to both bus and metro station and also provides airport shuttle

door and out) pool and gym; possibly the best hotel experience i've had to date

the restaurant and bar of the hotel was closed

the wifi and aircon worked well, beds comfy, and pool such a treat

the gym is nice and the swimming pool is absolutelly great

our arrival at barajas airport, we were picked by the hotels courtesy taxi

staff were so friendly, pool was great, close to plenty of restaurants, 15 minutes in a taxi

room very clean, comfortable beds, wifi very good. check out at 1 am.

gym is not the best

reception staff and bar staff were all lovely

the bar outside and the food was excellent