coffee isn't self service so have to get the bar man to make each time

although the location was a bit isolated it didnt matter as the on-site bar and restaurant was perfect and staff very friendly and helpful - fpod was excellent

the seperate restaurant bar building was excellent

breakfast was held in the bar with plenty to chose from, very good value at just 5€

restaurant and breakfast bar were accessed via a crazy paved path through a garden, very pleasant but not so convenient if

facilities are also great, heated swimming pool

sunset and relaxing time by the pool

it is a detail but the swimming pool could use a bit of an update.

the rooms were comfortable, clean and well equipped and the wifi worked perfectly

the pool, the surrounding area, the views, the food, the decor, the restaurant, the bedroom

location was good and had good parking. on site bar and tapas were very good.

could not open window as room was above a bar terrace which remained noisy till around 00:30

the price was excellent for 4 people in one room. the air con and wifi was great

clean comfortable friendly staff excellent location with parking although it is limited

location was good and had good parking. on site bar and tapas were very good.

on arrival we found the bar does not serve draft beer only wine and spirits and the cafe was closed being a sunday so

needless to say, i went to a local bar the following night for some tapas and a few beers

very comfortable room service very good

easy arrival and entry to garage parking, nice quiet neighbourhood with a handy bar nearby.

bar did not open until 20

the breakfast area was quiet and inviting; the breakfast buffet had a reasonable variety of foods

breakfast is really nice with a variety of foods.

i could not connect to the wifi as the signal was weak.

the breakfast was beautiful but the price was a little steep

clean, simple yet elegant, 5 min walk from metro station, near airport, good wifi

breakfast was really good and more than enough choice

everything...and the breakfast was fully enjoyable. nothing but great service

staff, comfortable bed, and breakfast buffet excelent

toiletries and breakfast

no mini bar or fridge in the room ,very important !!!!!!!!!!!!!!!!!!!!!!

new and clean room. i like to gym and i could, however the gym room is small.

friendly and helpful staff and the location great for evenings out and taking the kids to the park etc

the wifi you have to ask them to connect, and at 5 am the day of checkout it was already down

breakfast adequate though

very good breakfast all in all very good value for money

bar for breakfast available even though breakfast was not included in my room rate

very friendly staff. great breakfast and very clean room

because my kids loved the place

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

service, cleanliness, bar and restaurant

room service etc

the gym is missing a lot of weights

facilities are basic - small gym, no pool, tv channels basic and no english channels

the gym looks like it isn t well maintained; some of the equipment is too old and malfunctions

very small gym.

couldn t fault the place - friendly staff, clean and comfortable, and ample underground parking (for free) (+)amazing , rooms , the stuff , quite and peaceful and free parking (+) - the parking lot is huge (+) free parking a bonus (+) everyone was exceptionally friendly, and the parking was simply fantastic right in the middle of the city center (+)easy access, free parking and friendly staff (+) nice and welcoming staff breakfast was rather good, with eggs, fruits, coffee and so on free parking excellent view (+) we left our car in their private parking, which is securely closed at night, and relied on public transportation (+)the room is wonderful, big and comfortable! and there is big parking underground!

no restaurant, room service or bar facility after breakfast, not really good enough for a four star hotel

room service food not so great. cooked breakfast could be better as well.

a lady named victoria who delivered our room service was fabulous, very polite and friendly

nice hotel in good location for us. free ev charging!

parking is spacious and enough room for a good wide car and low sports car, also ev charging for tesla only but ionity is nearby

th extra payment) than use the automatic machine in breakfast room

wifi speed met my needs

we arrived earlier than expected and made an active effort to give us an early check in without even asking

comfy beds, good size rooms, and very good breakfast in the morning

although breakfast is very good you better order coffee from the bar

,was excellent: the service, the attention, the people, the room, the breakfast, the pool—everything was top-notch

has a pool and gym

good breakfast

the ledge for the trays at breakfast was a little small and easy to drop the tray.

would have been nice to get connecting rooms for us and kids, but maybe the property could not provide that since we checked in quite late

gym facilities not accessible.

it s very loxurius and it has buffet and gym

gym closed and not f&b at all.

was ok, however when using the telephone for room service

om 223) it was completely loose

smoke (i arrived at 11:30 so was too tired to ask to change rooms, plus the hotel was full of kids from a football team and i didn't want to risk ending up next to them)

is a great size comfortable bed really helpful staff hotel shuttle to/from airport and local businesses a huge bonus evening meals very tasty

phenomenal staff; decent hotel gym, cleanliness,

good breakfast, some of the things very tasty

were old, i could hear traffic through the closed window all night long and food at breakfast and room service were very average

gym is a bit cheap and dated

gym awful. shower needed maintenance. no laundry service on weekends

gym is small, however it still meets your basic needs

i couldn’t have a late check out

gym was not a gym at all, one trendmill which was occupied all the time (not surprisingly given the

nice and quiet and good breakfast

with the pandemic no bar no restaurant and hotel is not in a convenient spot for bars and

bar stock was lacking

the elevator need a good maintenance and breakfast more stock

miss a mini refrigerator in the room no bar no service room to be situated in a industrial

speedy wifi, well breakfast (scrambled eggs, cheese, ham, cornflakes, fruits, yogurt, donuts), laundry on the ground floor, good air conditioner, location in the quiet area

staff is very good and the gym is always a plus after a long day

kitchen in the room, speedy wifi, well breakfast (scrambled eggs, cheese, ham, cornflakes, fruits,

clean and comfortable rooms, breakfast was great with plenty of variety

the room is a tidy, compact studio that includes a small kitchen

breakfast was basic but tasty

the staff very helpful the room and play machine free fir kids too

breakfast

good location, good food for dinner and breakfast, excellent service from all the staff.

staff, clean, breakfast

we're 2 adults and 3 big kids, ordered quadra room with bathroom

wifi, possibility of using the printer and a booking for the shuttle service

transfer from airport was excellent, they have all kinds of car seats for kids and even for babies

wifi wasn't very good.

wifi wasn't very dependable, it got cut off very often

limited parking. no room service.

the bathroom, managed to have a hot bath after a long journey, cleanliness, breakfast everything was perfect

interior on ech floor digerent nive touch and staff very happy and helpful food and bar ok

had room service which was prompt and the food was still hot

no information once you were in the room like cost of things in mini bar, if room service was available or how to contact reception

more room to accommodate all for breakfast, but staff coped well

everything was fine, breakfast doesn’t have huge variations but few and very good products .

sauna looks great but not working and in the same space as the gym, the shower in the middle of the gym, does not make sense and the gym itself very

friendliness of the staff, easy check-in, amenities, the bedroom and the incredible breakfast

gym closed at 11pm

great airport shuttle

food was great. close to airport. gym was 24/7

no decor airport shuttle only goes to terminal 4

the breakfast was great, and the gym is absolutely fantastic

great gym and restaurant

nice, modern, clean hotel with bar in lobby. underground parking.

bar was not open when we were there during the whole weekend in fact which was a shame we were

their outdoor bar area is lovely for an evening drink and chat with

it is a good hotel with gym, good services and clean

there is no restaurant in the hotel. just room service with poor variety of food

very good breakfast

the breakfast - a bountiful buffet of mini pastries, full english breakfast, cold cuts, cheese, eggs,

justvtye shuttle

rooms are exceptional and in good condition, the pool at the top of the rough was a top-notch

good value , great facilities and taste breakfast.

pool, short walk to the bus stop

the staff were amazing especially the bar staff who could not do enough to please

too really good pool lifeguard lady was brilliant as was hamza on reception and manuel in the bar nothing was too much trouble highly

no coffee or tea available until bar opened in the

cold pool

enjoyed the abundant breakfast, the pool area and the cleanliness of the hotel

most things were good. location. staff. airport shuttle service, room.

the pool was also freezing cold, making it unbearable to swim

airport shuttle bus seduces also provided making transport cheap and easier

the rooms are great, the restaurant is delicious, the pool is a lovely addition, and the free water on a hot day is an absolute lifesaver

i was also impressed by the laundry service via wewash app

all the staff especially at the bar

great facilities, good bed, great sauna and gym

room service was available and room had a mini bar also

r example, i mentioned to the front desk staff there was no bar soap in my room, and the housekeeping staff delivered it within 15 minutes and then checked to

reception staff and bar staff were all lovely

clean, kind and english speaking staff, room and bathroom of good dimensions, wifi working good, on a calm district so no noise from the street, many restaurants at walking

wifi was poor and changed my room twice, the first time straight away, due to the smell off someone

the breakfast was very good and the crew as well

great pool area

roof top swimming pool was very nice as well

with the pool and gym a nice additions

to small pool area and long distance to city center

there was a complete absence of information in the room apart from a room service menu

lobby bar closes too early for a hotel

airport shuttle works a treat

clean, airport shuttle, price and nice location

close to the airport. free shuttle service 24 hours.

quick shuttle

very efficient reception and shuttle service♡ in spite of the hours gracias!!!!

accomodation was perfect, we had a room with 4 beds so perfect for the kids

well located for madrid bajaras airport, so grateful for an early check in.

wifi was not stable in the room

late and no room service

excellent hotel, close to the airport. comfortable, great value for money and a good breakfast.

bar wasn't open on saturday night charge for use of garage should have been included in the

early check in time

also bar madrid a block from the hotel had great latte we went a couple times a day

nice personel, early check in and made our stay as confortable as possible with our little

great location in a cute town- close to restaurants and the bar next door is

that the bar was not open all the time

it doesn't really have anything close by so i ordered room service - which wasn't great either

you don’t have to pay for the breakfast of the kids.

very friendly staff, good breakfast :) room service works perfectly

the front desk and restaurant staff were all helpful and a pleasure to deal with, and the bar was a very civilised place to relax after being in transit for 30 hours

early check in was ideal

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

connecting door between the rooms, so if you have small kids it is a problem

comfortable, good size room, grab bar in tub which has often been missing in other places i stayed

rooms a bit tired. shame no bar / restaurant.

no restaurant or bar at the hotel but many bars, cafes etc

very clean and modern. great washroom. they allowed an early check in.

liked everything about the hotel: a proximity to the airport, quick check-in, cozy bar downstairs

the attached bar area was very cool and they had a good beer selection

no laundry facilities

location from airport after long flight to catch a good night rest, late check out was nice

the price for breakfast could be a bit more reasonable.

they help me with early check in

came very early because of a change in my scheduled flights at these times of coronavirus

no early check in available and had to pay an extra night for 6 hours that while on a short stay was

the staff were really pleasant, there was a good choice at breakfast time; and the bed comfy.

was friendly and helpful; the food was fantastic and i loved the later room service options, as i had flown in and arrived at about 11:30

food is great, and the pool area too

good wifi

staff was really helpful and friendly and the shuttle on time and a nice driver

brand new cleanliness, staff kindness room large bathroom huge, with large shower box restaurant wifi

location was excellent and the wifi was fast

beds, breakfast, staff

the wifi was not working correctly. had to go to mcdonalds

wifi was temporarly broken, so it didn't work as it should in the room, but the aerial close to the

lack of fitness center

everything, lovely room and pool area.

24 hours gym

sweeming pool and gym is very good

great big swimming pool, pool towels provided, big rooms, soundproofed

the nq bar at the spa and gym club was always closed, but i wanted to try something there

gym small and warm. quite dark.

the other problem was the price of drink at the bar 15

the room service menu had nothing worth ordering i'm a executive chef

the room service 24h, the staff, the attention to detail...

everything, gym, room, breakfasts, lounge and all, we stayed also during the power shortage and the team was

my kids absolutely loved the selection at breakfast and it was a lovely atmosphere- the christmas

the kids enjoyed also the swimming pool

also in the bar like most hotels they only serve one draft lager it be nice to have some choices it may

comfortable room, nice pool and great price!

fantastic breakfast

everything went well staff was helpfull for my kids

location was perfect / thanks for late check out

early check in was a plus

the hotel provide late check out for a nominal fee

good bar food and welcoming staff

everything was fine - good breakfast

fantastic breakfast

the pool was great!

limited range of food on offer in the hotel's restaurant but there was an excellent bar only a few metres away

has i been staying longer i would have used the gym and the pool

rooms and a nice clean bar and reception area

very comfortable shower, quality wifi

it was convenient to have a bar and restaurant on site since nothing else close by

30 and you only had a bar menu

the gym has everything you need for training

s just bad timing) the pool was being renovated so was a tiny bit noisy if the balcony door was open, oh and a few

ied both to eat there and to order room service from

transfer , amazing breakfast , facility is family friendly, with the play ground for kids and a park close by, also loved the bar and restaurants in the

behind the hotel is really nice park for kids and a lot of greenery and metro is 5 min walk away

good wifi

gym is just perfect

clean and modern, great vibe specially with kids

the pool area didn't seem very welcoming to kids, it is only small and not very wide so didn't feel comfortable my son jumping around in the

the decor is beautiful, very child friendly but not overrun with kids, room was spacious, spotless, and very comfortable

hotel has everything you need, from amazing food/room service

the bar was closed when i arrived at 11 pm so i had to walk 15 minutes in order to find some food and

cleaners are perfect good snacks and food in restaurant miguel angel, experienced maitre and barman good prices at bar 24 hours front desk fast solutions to problems air conditioning at

great location for transiting through madrid. bonus having bar on site and outside sitting space

room had a kettle and there was a small gym with a couple of machines you could use

the airport shuttle and the pool made me book it and it did not disappoint, great overnight hotel if you are flying

room was very well designed to fit 2 kids as the room had 2 foldable beds that turn into a bunk bed and there was enough room for

if the gym had some free weights, that would be good, as only one weight machine to use for

nice clean rooms and next to a park with free self laundry service.

gym closed

it was a little difficult to access the gym.

i would love to have a coffee machine at the property and the gym open earlier than 9am.

easy check in, friendly staff, good internet, good gym, clean.

gym was out of service

i liked the coffee bar and restaurant

room service i was not helped with my luggage upstairs the restaurant menu was only in spanish so

people working at the bar and restaurant, they were staring at us like stupids

away from the city but not so much since you can ride the metro two blocks away, excellent room service

t mini bar as advertised)

bar in the back of the place

the restaurant and the bar are perfect at night time

the bar was never busy as the prices were very expensive for this location.

service at the bar was excellent and the bed was very comfortable.

gym was unusable, treadmill and bike were broken, dirty towels left lying around and the

actual bathroom door so no privacy at all, no good restaurants/ bar nearby, quite expensive considerin the area eas far from central

1. the fact that it had a gym. 2. small restaurant with very good and reasonably priced food.

gym appears to be closed all the time, so has jan ventilation

pets are able to sit in the bar area with you which is a

very handy with bar and restaurant next door and fab as it was pet friendly

it’s proximity to the motorway. ev charging and delicious food on offer

for northern spain ferryports excellent bar and restaurant typical spanish but great value cctv cameras covering car park receptionist

room very clean and comfortable. nice bar and restaurant and very good food.

good location , nice staff and shuttle so easy to airport

great oasis! pool awesome ! rooms and food also above avg! thanks i will be back!

bar and restaurant very convenient and open till late

nice stuff nice garden good for kids nice pool

my husband and i were in madrid for a 5k race and we were able to do a late check out so we had time to clean up afterwards

i order room service meal & the food was excellent

chose this hotel specifically because we were traveling with kids and wanted them to enjoy a fun time in the pool

grilled chicken dish and pizza that we ordered in with room service was outstanding and welcome after a long day of travel to the hotel from barcelona

this was a bit tricky, especially when traveling with kids, and we would have appreciated being informed in advance

late room service

pool was great for the kids

very good wifi - good location, close to metro station - quiet hotel, - comfy bed - shuttle bus to

the gym is very small.

gym was a bit of a miss

nice outside area to sit by the pool to relax and read

to a coffee bar and not having to pay for water would have been nice in between meals and throughout the day

comfortable beds, overlooking the pool

i then felt staff tried to push us to pay for early check in

access to the atrium for dinner or for us to relax in since the pool was closed

swimming pool and gym available

there was a pool on the roof which was nice to relax with a book while waiting to fly out the next day

i loved the pool, and the hotel itself was very nice, super clean and a wonderful staff!!

a little tough to find eating options in area. no shuttle due to covid.

the guilty of the rooms was 5 star plus the bonus of a rooftop swimming pool..amazing.

close to airport ,free shuttle pick up drop off , walking distance to imfera.

room service was limited, and the location was tricky to navigate to.

we stayed a night before our flight. all very good. airport shuttle is very convenient.

fabulous room service and delicious food

in june they were celebrating the hotel s 10th anniversary and we could not use the garden bar or the pool

there is a gym and some services such as a spa available

free late check out

didn't like the pool opened at 11am

service at the front desk exceptional service in the bar patio exceptional

room service breakfast was a nightmare long delay no salt or pepper and cold rubber eggs.

great pool and wonderful and very helpful staff

gym

may be the bar is a little expensive.

the kids absolutely loved the pool and had such a fun time

were very comfortable, nice bathroom, television, and wifi

kids couldnt get joy, and that was one of the main reason we choose that hotel

small gym was good for stretching and moving after a long flight. airport transfer was useful.

coffee and tea provided but no milk and when asked staff for milk not available, no room service provided, asked for a cork screw

restaurant for other meals or for room service

very bad wifi connection in the room

loved the hotel with the free airport shuttle

facitlities were great, the spa and pool were great to use especially in the madrid heat

we were travelling with kids and booked two rooms asking for neighbouring ones

delicious breakfast, very spacious room and excellent outdoor pool and gym

i especially enjoyed the large pool

the people who work there are super friendly, everyone from the people who are in the gym, the gym is fantastic for a few moments of exercising since it has good and enough equipment

very nice and modern, comfortable beds, big room, super gym and heated pool

quiet bed large and very comfortable only minutes to metro and uber provided for airport terrace bar open for light snacks at evening hamburger and potatoes with great

good location, but far from the center if smb needs the center, a very polite staff, a good wifi

and the last day we were checked out and asked if i could get a coffee from the bar and wasnt open until 5

s covid-19 measures) but we found near all necessary

wifi was v slow and the bathrooms and rooms outdated

anazing breakfast

spa access is not included

great gym and spa. renovated rooms were beautiful. buffet breakfast was fabulous.

also i specifically chose this hotel for the pool spa features but no one told me it would be closed for maintenance during my stay

the restaurant and bar were also excellent—everything was spot on

well-equipped gym

r those late arrivals or long working days)

wifi speed

the breakfast was ideal, offering a lot of options and the coffee was truly amazing

room service never took too long

there was no wifi

wifi, lack of desk or table in the room, no tea or coffee facilities, no access to food supplies

com portal stand hotel transportation was included also wifi was available , a lot os rooms qre in a second floor and than dont have elevator foe transport

it was reasonably cheap, clean, and big rooms.. wifi is good..

wifi was always in service, but at speeds difficult for many online tasks

were excellent decor ud83dudc4c room great room service great the fact we're back in october for 2

close to airport. lovely breakfast buffet. free shuttle bus to and from the airport.

the spa was closed on a summer weekend and there is no pool.

the room was very nice and room service is prompt.

comfortable bed with a set of different pillows, quiet ac that's easy to run off, free airport shuttle

was perfect in every aspect, very clean, comfortable queen anne bed, nice size screen tv, mini bar, nice size en suite bathroom with all the facilities, nice large walk in shower with button

room service restaurant s menu has limited choices of food- a hot water boiler and tea supply

would have loved to see more amenities like gym and indoor pool

food quality. room service

the bed was very comfortable, lots of programmes on the tv, great wifi for multiple devices

the only issue i had was with the wifi

personnel is always helpful and friendly bar menu is great, very nice food

were noise in the hotel on the night, but that is maybe because there were some families with kids checked in

friendly staff and great room service

24 hour room service

limited to 20 people for the pool.

clean room and great ameneties. good breakfast and nice staff.

nice breakfast always worth it

the swimming pool was not available.

jose and his colleague advised us about the room, the pool and breakfast options

the breakfast was excellent, with a good variety of options and everything fresh and well organized, a

great new and clean hotel with excellent breakfast.

ease of access to airport and convenience of on site bar and restaurant

the late check out was fantastic

the bar area is very nice and welcoming

the hotel was clean and comfortable, and the breakfast was delicious

pure breakfast but was tasty

availability for early check in

only thing i would maybe suggest to have more variety of food at breakfast, something different and more varieties (hams, cheese, scrambled eggs, etc

the only thing i missed was having lemons at breakfast to put the juice in my warm water that i drink every day at home