staff, clean, breakfast

,parking is charged but is secure kitchen and bar open late with outdoor seating

the staff very helpful the room and play machine free fir kids too

screaming kids in room above us for 2 nights. sounded like they were unsupervised

the staff were very accommodating, and the breakfast was very good

the elevator need a good maintenance and breakfast more stock

complimentary buffet breakfast

there was a used soap bar in the shower

with the pandemic no bar no restaurant and hotel is not in a convenient spot for bars and

nice and quiet and good breakfast

wifi did not work

bad wifi conection in to the room

cleanliness, breakfast and the room

food from the room service was terrible and the bathroom was broken

everything. big rooms. nice staff , very friendly. amazing breakfast

friendliness of the staff, easy check-in, amenities, the bedroom and the incredible breakfast

very nice and varied breakfast

everything was fine, breakfast doesn’t have huge variations but few and very good products .

breakfast was delicious

more room to accommodate all for breakfast, but staff coped well

play area for kids

the pool area was nice and the breakfast was great

were old, i could hear traffic through the closed window all night long and food at breakfast and room service were very average

the so called spa

pool and jacuzzi open until 23

fast internet, comfortable bed and nice room size (with a spacious desk), free parking and gym

gym is a bit cheap and dated

gym old, breakfast okay but not great

staff is good we treated well i requested if we can have a early check inn and late check out we are happy we avail that service so that’s

very clean and spacious rooms. warm greeting and late check out possibility

what you want very good breakfast and the restaurant was never crowded helpfull staf free gated parking minibar and beverages and snacks always availiable in the

wifi is fast and free

the reception staff and bar staff were so friendly and helpful

a little noisy due to thin walls and lots of kids.

breakfast was

bar was not open when we were there during the whole weekend in fact which was a shame we were

booked this hotel because of the gym and the pool which the advertised on this site

bar service inside the hotel, they said it s working just during weekdays, not weekends

like madrid, when a hotel is far away from the city centre it has to have an outdoor swimming pool to compensate, which is not the case here

spa was nice but the floors and furniture were worn out and needed some care, possibly grout

service and no wifi

no real gym.

was ok, however when using the telephone for room service

it s very loxurius and it has buffet and gym

wifi was flakey but im nitpicking

clean and comfortable rooms, breakfast was great with plenty of variety

very helpful staff and great breakfast!

breakfast included in the price was a bonus too

the room is a tidy, compact studio that includes a small kitchen

gym

the breakfast was really good

staff, ambience, location, gym, rooms all fantastic

they don't have a playground for kids as it states on the facilities.

reception staff double up at helping in the bar and no matter how busy ,you are greeted with a smile

breakfast ok

her name is liza and she works as the pool guard

the mini bar is usually not supplemented

arrive by 10am and ask for early check in, but room not available and request us to come back by 2pm

very nice hotel close to my work good breakfast nice swimming pool

swimming pool was very cold and drinks in bar are very over priced 10 euros for malibu and

nice hotel in good location for us. free ev charging!

parking is spacious and enough room for a good wide car and low sports car, also ev charging for tesla only but ionity is nearby

were no tea or coffee making facilities in the room and there was no room service the day we were there

very comfortable room service very good

good bar for snacks, food, drinks

easy arrival and entry to garage parking, nice quiet neighbourhood with a handy bar nearby.

on arrival we found the bar does not serve draft beer only wine and spirits and the cafe was closed being a sunday so

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token of appreciation of my patience

very good and cheap food from room service

and friendly throughout the stay

good staff, bar food was ok. rooms very clean. gym was ok

nice hotel very rich renovation gym and sauna available 24/7 nice reception good lobby

nice hotel, near the metro that is easy to use not too far from the airport too, lovely breakfast & great staff

staff were welcoming and breakfast was well organised

bed was super comfortable, the breakfast was delicious and had lots of variety even for my very arfid brother

there are no sun loungers in the pool area. the hotel offers pool towels at a low cost.

the staff took attention, well cleaned, comfortable beds, delicious breakfast. pool cold but ok

there was a complete absence of information in the room apart from a room service menu

there was not price list on the mini bar and we were a little chocked at check out.

room service menu provided in the room wasn't actually the menu

m, rooftop, elevator)

areas i really liked the decoration and style of the hotel - especially the reception area the gym was excellent and the rooftop pool was amazing - a real selling point escoecially in the summer

but we were definitely surprised by the incredible breakfast

breakfast pricey

expensive, poor a/c, non exsistance free wifi!

clean, simple yet elegant, 5 min walk from metro station, near airport, good wifi

everything you need including a very nice breakfast

staff, comfortable bed, and breakfast buffet excelent

breakfast was nice, and they took consideration for the clients to be accomodated well at their

reception and bar service as they use the same personnel

wine at the bar was a but pricey for spain, and i wish they had a shuttle service to the airport

clean and good breakfast. parking space.

jacuzzi in room breakfast comfort cleanliness prossecco surprise for our honeymoon

autoroute to get in and out the city taxis always available parking safe staff extremely helpful pool clean but fairly small we were very happy

the mini bar had only water.

pool wasn't open yet, even they made advertisement for it on internet

the breakfast bar was superb

good gym

was very comfortable, staff were very helpful, room service was great and food at the restaurant was splendid although not cheap

that in that night of maintenance work and also requested an extra bed for the kids and sati only late at 2 pm the reception staff was very bad and treated badlynot that in that

the other problem was the price of drink at the bar 15

the staff are amazingly helpful and the room service is impeccable

i was also impressed by the laundry service via wewash app

a shuttle n bus is also available between the airport and the hotel

the pool was also freezing cold, making it unbearable to swim

airport shuttle bus seduces also provided making transport cheap and easier

the rooms are great, the restaurant is delicious, the pool is a lovely addition, and the free water on a hot day is an absolute lifesaver

room service menu is on a qr code, versus a physical menu in the room)

free shuttle to/from the airport was a plus

we had no access to the pool.

confortable, clean, shuttle to the airport every 30 min.

restaurant/ bar was welcoming and the service was excellent

very friendly staff, good breakfast :) room service works perfectly

overpriced weirdly not good. small rooms. terrible location. tiny gym.

no pool, poor restaurant and room service menu options.

it doesn't really have anything close by so i ordered room service - which wasn't great either

room service

everything was fine - good breakfast

clean, large, comfortable room. amazing breakfast for price paid. nice bar for drink before bed.

in a super-great part of madrid, which is not to say the neighborhood was without its charm), the pool was great, room was very nice and staff were friendly and helpful

just want to point out that the internet speed in the rooms was very slow, the gym is not maintained well as even the treadmill was not working

was an overnight stop so convenient to the train station but had excellent facilities including a gym and a swimming pool which suited us

good bar food and welcoming staff

the hotel provide late check out for a nominal fee

location was great for proximity to chamartin train station. good restaurant and bar on site.

there is a bar there and a burger king at the train station, but not much else

breakfast was great and staff helpful , sadly no laundry service but i walked about 6 minutes to find a

she first asked to the room service to spray a chemical

early check in was possible complementary tea and coffee

no room service after 22:00

small gym

wifi was of a weak signal inside room, i was in the second floor

could have more shuttle time slots

24-hour bar and reasonably priced. the bed was very comfortable and the room was very clean

free shuttle bus

new installations, great for layovers they offer airport shuttle free of charge, has a pool and nice hotel restaurants

location was good for early flight with free shuttle bus to airport

the breakfast buffet fantastic and the casual dinning at the lobby very good

the room was spectacular, the pool and lounge area was perfection, the gym facilities and the overall hotel experience

room service kept our room nice snd tidy

triple room was spacious, our kid s bed was set up beautifully, with a little towel and kids shampoo, lotion, etc

we had two rooms set up for a family - one large triple room for our kids and another king-size bedroom for the parents

great location for transiting through madrid. bonus having bar on site and outside sitting space

the bar was closed when i arrived at 11 pm so i had to walk 15 minutes in order to find some food and

cleaners are perfect good snacks and food in restaurant miguel angel, experienced maitre and barman good prices at bar 24 hours front desk fast solutions to problems air conditioning at

i would love to have a coffee machine at the property and the gym open earlier than 9am.

late check out

great breakfast and i was happy to use the gym facility after a long vacation.

it was a little difficult to access the gym.

gym needs to be reserved in advance in order to use

the restaurant and the bar are perfect at night time

the bar was never busy as the prices were very expensive for this location.

bar in the back of the place

able to check us in the front desk staff were amazing they helped us to book our reservation for barcelona to avoid the hassle at the metro,breakfast buffet amazing pool& bar also the

to be peaky, at the bar, the bar tenders had no idea how to make gin tonics, but we drank anyways

didn't like the pool opened at 11am

the pool is not properly for children

hotel kindly put our two kids into adjoining rooms which made our stay peaceful with our own space

gym was unusable, treadmill and bike were broken, dirty towels left lying around and the

gym appears to be closed all the time, so has jan ventilation

room wasn't clean and wifi was damn slow. the gym was like a small room with two bycicles.

actual bathroom door so no privacy at all, no good restaurants/ bar nearby, quite expensive considerin the area eas far from central

of little milk cartons for tea and coffee and told us we could get a little jug of milk from the bar but we would be charged

bar fridge not plugged in, had to lift out to get to plug, took ages to cool down a kettle and cups

considering that there is major construction going on, and there's no bar or restaurant, we couldn't even get a drink or food

think it would have been nice to be able to access the hotel bar during the afternoon even for a cup of tea or coffee

the only downside was the bar was being refurbished

no room service or breakfast service was available

they have a gym as spa that are simply wow

additionally, a waitress (asian) at the bikini bar treated us very poorly during breakfast on our first morning

they also have an unbelievable gym so make sure you check it out

also i specifically chose this hotel for the pool spa features but no one told me it would be closed for maintenance during my stay

anazing breakfast

the gym was good

the breakfast was ideal, offering a lot of options and the coffee was truly amazing

wifi at this hotel sucks !!!

bar closed a little early as did room service

location, 10 min by tube to the center, rooms are comfortable, bathroom is clean, there is a gym, also the bar and food are good

i did not use the restaurant or the room service, so no rating or comments are made in that regard

the room was just right, good wifi, very clean, friendly

would have loved to see more amenities like gym and indoor pool

i enjoyed a couple of nice restaurant meals and sitting at the small bar area with a beer watching football on a large screen tv

food in restaurant could be better, didn t use it. be good to have poor bar food

breakfast

the pool is outdoor and seasonal, so it was closed

wifi decent too

the swimming pool was not available.

clean room and great ameneties. good breakfast and nice staff.

good business hotel, with excellent quality of bed, good breakfast, and a nice gym.

gym hall îs very small

gym was to small

no gym

except for a small gym, there is nothing great to do inside the hotel.

loved the breakfast, pool, lobby, and the coffee lounge.

it would be great if they had room service other than breakfast

loved the breakfast, pool, lobby, and the coffee lounge.

comfortable room - sufficiently spacious for family of 4

we were 2 adults and two kids and they treated us wonderfully

in the room there are all required things: wifi, a fridge, towels, glasses, 2 clean beds, a tv set, etc

very friendly helpful staff, great price, good wifi.

breakfast friendly staff, helpful with kids good wifi connection close to metro station

excelent wifi

breakfast friendly staff, helpful with kids good wifi connection close to metro station

pack clothes , the beds were very comfortable and the curtains were completely black out and the breakfast had everything you could imagine so worth

no room service after 10pm

bar and restaurant area was lovely, very relaxing

room service is not available 24 hours

i really enjoyed the gym

staff were helpful with early check in and taxi ordering

noisy neighbours who talked in the corridor late at night- not the fault of the hotel

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

i like that they let me had an early check in to the room

several different types of business close - restaurants, laundry

big room for me and 3 kids

wifi and cleanliness.

rooftop bar has stunning views

i wish they had a gym. wifi in my room is not very stable, but it's good at the lobby

lounge bar was closed when i entered at 11 pm

the swimming pool wasn t open

were given a warm welcome and an early check in

location to airport, on-site parking, good breakfast, and nice swimming pool

have been nice in the very hot weather to have had the pool open in the mornings but otherwise all

would be nice if room service had a late night service, everything closes at 11pm so if you arrive late, you will be

room service food quality wasn t good

the gym is well equipped, the pool is decent size and has good structure, with an amazing view of the

the rooftop pool with cabanas and also the terrace bar were superb

we tried calling room service about six times during the weekend, but no reply

didn't use the hotel facilities such as the gym and roof top pool as it wasn't practical for the short visit but they did seemed perfectly

spacious clean room, comfy bed and some privacy from the kids, good breakfast

gymnasium facilities, shuttle service to airport and staff

we arrived early to the airport and front desk sent the shuttle

all great! just wifi wasn t working in the room

the quality is high and the breakfast is phenomenal

not possible to get a coffee until 11 when the bar opens

from the room you get a glimpse of the golf course

lack of room service after 11pm (arrived at 11.05...) (-)lack of kitchen personnel between 10 and 20, no bar to have drinks or tea and no room service (+) the was no room service option either (-)fact that room service was only available during restaurant hours

big rooms. laundry service was excellent.

tries to save money by not puting water on a daily basis in your room and not changing the soap bar even if it is almost finished

room service food not so great. cooked breakfast could be better as well.

no restaurant, room service or bar facility after breakfast, not really good enough for a four star hotel

a lady named victoria who delivered our room service was fabulous, very polite and friendly

couldn t fault the place - friendly staff, clean and comfortable, and ample underground parking (for free) (+)amazing , rooms , the stuff , quite and peaceful and free parking (+) - the parking lot is huge (+) free parking a bonus (+) everyone was exceptionally friendly, and the parking was simply fantastic right in the middle of the city center (+)easy access, free parking and friendly staff (+) nice and welcoming staff breakfast was rather good, with eggs, fruits, coffee and so on free parking excellent view (+) we left our car in their private parking, which is securely closed at night, and relied on public transportation (+)the room is wonderful, big and comfortable! and there is big parking underground!

the wifi in the room work very slowly

price for a breakfast especially for kids and which the bacon and eggs where cold!

hotel with a gorgeous little rooftop pool and bar, quieter too as in a residential area slightly out from

the hotel bar and rooftop bar / pool were the highlight of our holiday

free foosball!!! i had great time playing foosball bar with my kids

bar wasn't open on saturday night charge for use of garage should have been included in the

great location in a cute town- close to restaurants and the bar next door is

early check in time

nice personel, early check in and made our stay as confortable as possible with our little

also bar madrid a block from the hotel had great latte we went a couple times a day

the gym is out of hotel and locked when i arrived.

room service was not available at certain time of the day due to which either customer had to wait

hard pillows. . bar food menu. .

breakfast

24 hour room service

we used the laundry services and it was extremely quick

wifi barely worked on 8th floor.

well located for 2 metro lines. quiet, clean, pleasant room. excellent wifi. friendly staff.

wifi works fine, but is intermittent and often cuts in and out, which can be annoying if you need a

wifi works well

all room in the

facilities are basic - small gym, no pool, tv channels basic and no english channels

the gym is missing a lot of weights

the gym is very much non existent

smells sometimes of drainpipe / humidity breakfast s hot dishes lukewarm gym is not very comfortable

i arrived and needed to leave the next day before 7 am and asked if i could take breakfast before the starting time, the person in the reception said i could try if not he would

the airport shuttle and the close proximity to the metro

big swimming pool. relaxing music. lifeguard. kids play area

good location , nice staff and shuttle so easy to airport

airport shuttle, proximity to airport, pool and playground for kids

very helpful staffs..early check in facility

think that the room service should be opened after 12 especially if there are guests arriving at 11

the airport shuttle availability was a bonus

room service was quick and professional

great pool bar and facilities. close to airport and estadio metropolitano staff super friendly

large beautiful room. great informal restaurant with high level menu and service. free wifi.

connecting door between the rooms, so if you have small kids it is a problem

rooms, safe, 8 minutes from the airport, 88 euros total for 2 rooms for me my wife and our 3 kids , you could not ask for better for what you pay

comfortable, good size room, grab bar in tub which has often been missing in other places i stayed

that had no switch for so had to remain on all night which is not ideal for light sleepers and kids

rooms a bit tired. shame no bar / restaurant.

early check in and very helpful staff with arranging airport transportation

having an airport shuttle was a big bonus

close to airport. lovely breakfast buffet. free shuttle bus to and from the airport.

very close to airport but not anything else. free shuttle to airport starting at 715

the spanish room service couldn t understand our requests in english

mini bar and free airport shuttle

location from airport after long flight to catch a good night rest, late check out was nice

i loved how late check out was an option !!!

liked everything about the hotel: a proximity to the airport, quick check-in, cozy bar downstairs

no laundry facilities

all round was ok and got early check in which was important for our trip

say it's sound proof, it's not i can hear kids playing outside and people walking all night long

no early check in available and had to pay an extra night for 6 hours that while on a short stay was

they have late check out time and a decent breakfast, i've found everything as i expected and i recommend it

less than 5 minutes to the airport. staff are nice. decent breakfast. clean room.

very friendly staff. great breakfast and very clean room

problems with wifi on the last day

very good breakfast all in all very good value for money

clean, cozy, nice personal, tasty breakfast

great speed and stable wifi

early check in was ideal

to go to the airport in the morning, the staff kindly arranged free shuttle, which is great

free airport shuttle service

very efficient reception and shuttle service♡ in spite of the hours gracias!!!!

airport shuttle works a treat

clean, airport shuttle, price and nice location

delicious breakfast, spacious and extremely clean room. super kind service.

the breakfast, including made to order omelets, was wonderful

the breakfast buffet was delectable and fresh

clean and modern rooms + very eco oriented hotel + nice gym + 24/7 fresh corner (i’ve never seen something as good as fresh corner before, great

just perfect ! bonus the snack bar !

because my kids loved the place

mini bar was not mentioned in room facilities but we as a family we need it so i recommend it

service, cleanliness, bar and restaurant

the town has plenty of public spaces, many play grounds for kids, rich in dining spots

didn’t eat here but meet friends later at the bar for a drink and that was very good (nice white wine) access to wi-fi really easy and

breakfast was also great

room service prices were also very reasonable, and the service again was excellent; very fast and

no pool

to the airport, amazing for 1 night stay , super comfy bed quick wifi

advice regarding food from reception staff was great as we found a small tapas bar just nearby that was just what we wanted

i liked the shuttle service, the pool and the location (close to mad cool festival)

how close it was to the airport, and the free shuttle was a definite added bonus

i liked the shuttle service, the pool and the location (close to mad cool festival)

just unfortunately swimming pool closed from evening till 10:00am

the guilty of the rooms was 5 star plus the bonus of a rooftop swimming pool..amazing.

bar area was busy and created a enjoyable evening vibe, often lacking in hotels on a midweek

m, pool, the food )

stay was perfect although paid breakfast was bit expensive considering the options

room service was until 22:30 and bar and restourant was closed at that time

very clean and comfortable , all the facilities included (gym, pool, the food ) (+) small gym and pool included (-)gym should have towels and water bottles (+) the view from the room was good and the gym was also a bonus

size, toilette and wc in a room, 2 tv's, wifi, nespresso machine in the room

the pool, stylish room and friendly staff

pool area very well kept, gym equipment well maintained

pool didn t open untill 12

the fitness/gym, multi machine was broken ...

nice, friendly and helpful staff - absolutely clean - fantastic breakfast - metro station cuatro camino just a few steps away - carrefour supermarket quite

nothing really - bar a bit boring

only unpleasant surprise was the limited breakfast where you have to pay for the full buffet even though the breakfast was included in the

the staff was excellent and the breakfast was one of the best we experienced during our 60 days in spain

no kettles/ tea or coffee in room. no iron in room. gym very basic.

there was a gym

kids loved it because there is glass roof top kind of big balcony to walk and each floor has its

hotel was clean and modern, very interesting architecture on each floor - our kids enjoyed exploring the different styles

cosmic style, clean and comfortable, a good breakfast

the rooftop bar is fun and the views are spectacular

night extra for use of the mini bar which we didnt use anyway but got it back at the end of the stay

wifi sometimes did not work

we're 2 adults and 3 big kids, ordered quadra room with bathroom

4 beds in the main room was a little inconvenient with the kids sleeping and we were packing

we're 2 adults and 3 big kids, ordered quadra room with bathroom

poor wifi

no coffee /tea facilities in room. free wifi not in room.

gym was quite small but sufficient

gym could use an update

air conditioning was noisy keycards not always working gym acceptable and it can be improved.

there were no instructions in the room to call room service, i had to dress up and go down to call someone, that was useless because they replied

gym is small and could be better for those who do uplifting

the gym is nice and the swimming pool is absolutelly great

wifi worked seamlessly

stable wifi and consistent hot water for showering

the receptionist was so kind and understanding and even provided room service when everything was closed

the rooms were clean, the bar staff were especially helpful

except the view out of the window - looking at the wall of the building right next to it, and gym - too small

location is great and the hotel bar too :)

very friendly and helpfull, didn't make a point on an early check in, just gave us without major asking

lovely clean room and an empty gym which i loved using as training for my next marathon

room are large and the bathroom has even bidet (maybe only italians care but my kids were surprised)

there were a lot of families, so many kids running around until the late hours

excellent servis, kind staff, good location, excellent breakfast

breakfast was very good and presilla in breakfast was great too

for example, the manager of the hotel goes to every table for breakfast and talks to clients – asking them if everything is ok, is there anything to help with