location, rooms and pool

enjoyed several meals by the pool

clean, quiet, friendly staff. parking available.

hotel room was noisy on the first night and the parking area was too small, but they have an extra garage across the street

parking is not a formal one, it should be improved to give a better aspect of the place

there's a reasonably priced on-site cafe/restaurant serving wholesome food, laundry service, sauna, guest use kitchen

otherwise the comfort was great - very clean, nice hot water in the showers, appreciate the laundry line

and helpful, and it has everything hammocks, books, a restaurant, shuttles to different towns, wifi, the sound of crickets chirping in the evenings, it s a truly lovely experience

d the wifi along with it)

wifi was also slow

liked the traditional breakfast

really enjoyed their typical guatemalan breakfast as well

cafes are a 15-minute walk away, it was frustrating that the staff refused to provide any after breakfast ended at 9:00 am

loved the temazcal and the breakfast

super clean / nice breakfast / friendly staff / lovely garden

the pool

swimming pool is a plus and my kids enjoyed it at the end of the day

breakfast

- pathway around the pool dangerous

the breakfast was very good, the pool was nice

structure has a good organization with rooms and outside common areas they offer a breakfast in the morning

breakfast was great

staff are helpful and friendly breakfast was great large room

from 7 am , staff is busy cleaning and getting ready to serve a good honest breakfast that is included

the location was good with beautiful views of the lake. the breakfast was excellent.

it was perfect for our needs. great location, very nice pool and attentive staff

located really close to the main pier / water front where all the shops are and parking space included for our car

the kids enjoyed the pool

the pool is fantastic for kids

good pool and access to the lake

pool too cold to use, restaurant staff inattentive.

hotel friendly staff beautiful gardens with fruits and a stunning view of volcano from the pool

on the water with a view of the lake, very clean, comfortable room, wifi, lots of amenities like boating, jacuzzi, breakfast included, the restaurant food was good and

i had my laundry done and they lost 2 of my favorite garments

great breakfast included and free drinking water

amazing view of the lake and the morning serenade of the birds. great breakfast area.

the amenities were great (although the pool was out of commission) (-) pool was not working and there was no information about it (-) on top of that, their swimming pool does not meet the promising pictures

food was great at restaurant and the pool was very clean, well maintained

the pool was nice and the food we had at the restaurant was delicious

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

super helpful and kind laundry service q20 per kilo

they can also book tours for you and they offer a laundry service

traditional guatemalan breakfast, very healthy and refreshing.

swimming pool with view on the lake

laguna, the layout is perfect, breakfast overlooking the lake is a dream while jumping in the pool which is clean and blue ,the staff was friendly and attentive to all our needs, on site

view of the lake, the pool was beautiful to swim in

they arranged a breakfast sandwich for me as i had to leave before the included

amazing location, view, delicious breakfast and overall proximity to everything!

the kitchen is up in level 5 so consider that if you have low mobility

great breakfast

anything about it because it comes from the town: take your ear plugs) breakfast was too simple wifi was a little slow the pressure in the shower was not

the wifi was very bad

they have a kitchen up the stairs

small kitchen that you can cook in

pretty garden area, and nice kitchen facility to share

and the pool is such a nice added plus

the garden and pool are immaculate

ry central but still quiet) - highly recommend

breakfast of pancakes and fruit and coffee was a nice way to start every day

the pancake breakfast on the rooftop with an amazing view was wonderful each morning

nice breakfast, free purified water, great location

great breakfast, marvellous views from top terrace, good location from ferry dock & lovely staff

beautiful and very clean swimming pool

ests, staff, roosters, dogs

sized room, comfy bed, private bathroom, hot water, a wonderful terrace where breakfast is served

breakfast was good, it was the same thing both days we were there but it did the trick

breakfast was very

very kind staff, great breakfast! absolutely worth the money :)

a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good

gs, pancakes and banana)

i was to leave very early so they cooked my breakfast the night before to accommodate

the breakfast area was not really clean, and overall the place looks a little run down.

laundry service returned quickly and smelling lovely

lovely hotel and owner was a top guy nd rooftop is lovely and little gym set up good location

lovely hot shower and best of all an early check in

the room was spacious and the parking was great to have.

most of the time we had no wifi in the room

gs, pancakes and banana) was very yummy, and the coffee always hot and fresh

delicious and free breakfast

room, quiet, pleasant rest, delicious breakfast, very friendly staff i was able to rest well, i recommend

the breakfast is tasty, although it's symbolic

good breakfast of eggs, banana and pancakes

the staff are fantastic, so friendly & helpful nothing is too much trouble, did our laundry for us for a great price & even got up to serve us breakfast as we were leaving early

+ supernice staff, perfect breakfast, gym, pool, clean, view. reccomended! - none

the pool is not for lounging around

the loud music from the gym next door.

minute walk from the

location pool staff

i got the pool to myself both times

the staff is just amazing, place is very clean, there is a pool in the hotel and another facing the lake just accross where you can sunbathe alone, its

it's clean property where every thing pretty nice but i wouldn't think the pool/jacuzzi is super clean for lying in

the spa area, the swimming pools, how nice maria elvia and the rest of the staff was with us, the

cozy, cheap, good pool, amazing location, super kind and helpful staff

the view from the rooftop bar was amazing and we had dinner in the restaurant and the food and service were very good

beers expensive in the bar onsite

unlike many hostels, there is a restaurant and a kitchen

short walk into town so access to lively bar scene not far away but nice and quiet in hotel

i liked the shared kitchen and use of the kayaks

around pool

area which we weren't aware of, and on one of the days there wasn't enough beds/seats around the pool for everyone to sit on

to note, there are only 4 sun beds by the pool and they get snapped up quickly in the afternoon

it has a gorgeous pool, hot tub and sauna

enjoyed the sauna, hot tub and pool

but they don t have any activity to be performed at the hotel, taking into account a dirty pool and only 1 tuk tuk that works with them to take you in / out of the hotel leads to a waste of

hotel has a beautiful view, pool, and gardens

steep steps like you will find in other

pool water was extremely cold

was no mini bar no english speaking front desk agent the restaurant did not serve drinks the pool was dirty no toilet paper in the common bathrooms only one roll of toilet paper in the room

wifi was excellent even up in the room

they have a spa although the front desk staff didn t say anything about it

- great balcony

truly lived up to its name ud83cudf31 the beds were super comfortable and i also loved the spa style bathrooms

the room service

the view is really amazing!! nice breakfast

there is no breakfast provided and/or available in the morning

the first one should be earlier so you have time to have breakfast and digest it a bit before the 2nd yoga

at breakfast the restaurant informed us they had not been shopping and had only eggs

breakfast is available but opened too late for us since most of the touristic activites start quite

luckily, the lady working in the kitchen was cleaning up an offer to make us a fried egg and cheese sandwich, very much

they close the kitchen and bar at 7 pm

pool was tiny

property is poorly design and the amount of noise from other rooms, halls and kitchen can get annoying

our room was next door to the kitchen and extremely loud with music and chatter from the staff.

loved the beach bar and views from bar. staff were lovely also. ping pong table was a nice touch

i really enjoyed the free breakfast and the available drinking water

and her staff are amazing, super delicious breakfast and restaurant on site and the most amazing lakeside location

loved the free breakfast, staff and the view from the hostel

great hostel, very nice staff. breakfast is amazing !

pool was excellent

the room was of a nice size, the ac worked well

is a pool at the property, so there can be some noise coming from it during the day

there was noise until 10:00pm by the pool and on a bar nearby until 11:00pm

hotel, central location, nice pool, good breakfast, good breakfast, nice and helpful staf

they also have a nice heated pool

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

i looked forward to coming home each night and relaxing in the pool and room

room was beautiful and we had a good time at the pool

wifi in my room it pretty weak.

the location and the swimming pool

oh and the wifi is great throughout

wifi works pretty good most of the time

wifi

the road on one side is very loud with motorbikes, kids, shouting

well rated for kids

wifi kept dropping, requiring frequent log on; san lucas toliman is a bit off the beaten path;

rveceria) in san lukas toliman

the wifi was very good

lack of wifi but also appreciate the opportunity and intention to stay offline and be present

ternal lady)

me paid, some free), the vibes are super chill, there s a laundry service, and the rooms & bathrooms were clean/cosy

went to this hostel with my adult kids and husband and we really enjoyed it

as i have adopted kids of color that is not something i appreciate

did my laundry super quick, they were so kind and even upgraded the room, they were available to help with

i'm not actually sure if the kitchen is commonly used by the guests; i asked if i could store a few items in the fridge and use

parking was in a separate, secure parking lot around a corner from the hotel

the bed was comfortable and the wifi worked fine

cleaning service, no staff at all, low water pressure, no complimentary water, no safe, no parking in the hotel, parking was a block away and anybody could get into it

the guatemalan breakfast was great for me but a bit more variety would be useful

breakfast options were often limited, but still, they were delicious.

there’s even a kids playroom

located a few steps of central park i do really love the location, since you get up you can have breakfast early in the morning next to the fountain in the main patio delicious breakfast

the breakfast wasn't brilliant. there are local cafes with better options.

small bag of laundry done for 10q

daily housekeeping plus onsite laundry for a reasonable fee

no breakfast

they even offered to do our laundry during holy week when laundromat could not be found

the kitchen was good although they didn’t tell us that they offer breakfast and also simple lunch box

breakfast area was pretty

there turned out to be no breakfast provided.

breakfast was good, the place is amazing

is an older hotel, the pool is not heated, parking is a nightmare, room service and restaurant hours are limited, bar

they did our laundry very well

conveniently located, excellent breakfast, friendly staff, lovely rooms, private parking..

excellent breakfast

wifi was good

breakfast was delicious

the kids loved the pool area with the big slider

the pool didn t seem nice to me

with a climbing frame, trampolines and little football goals for the children to enjoy and the pool had a fantastic slide too

parking was unavailable during my stay

the kids loved the pool area with the big slider

also, the hotel has a lovely little outdoor pool as well as an indoor pool table and foosball that kept our teenagers happy and busy

pool was constantly dirty, my kids were not able to enjoy it

wifi was weak

wifi was not working until i restarted the router outside the room

there was no fridge even not in lobby and also swimming pool is not real fyi

great location. the room that had air conditioning was comfortable. parking was easy.

playground (without the kids club) needs benches/sitting possibilities with tables for drinks, shade and is overall

tub doesn't get hot, front desk wouldn't exchange dollars, no phone/room service, breakfast not

hot water was excellent, as well as the wifi

the hotel was a perfect place to stay with kids, we spent our afternoons at the pool

their is no eco pool

pool was chilly and a bit small, but it was never crowded so worked out

have loved to use the pool but it was pretty cold

wish there was a pool and hot tub for sure.

we went to the pool, kayaking, ate at the restaurant, and had amazing coffee and desserts at the cafe

free breakfast was delicious, staff was helpful and expedited our laundry, and it was a beautiful hotel

very friendly staff, helped with a very efficient taxi and laundry service

parking of our car was not in the hotel, but very close in secure parking, for free

overcharged for a load of laundry

parking is included, but it is about 2 blocks away

i felt safe using the parking as well

have laundry services onsite

we got our laundry done here with a 24-hour turnaround

location is close to where to take the boat. friendly staff. free parking.

friendly staff, off street parking, clean rooms, hot water

early closing hours of pool. :

pm is too early.

place was uniquely decorated, the gardens were full of birds, the view from the restaurant and pool to the lake and vulcano - unforgettable

no wet bar or refrigerator

niggle, not much shade for the pool sun loungers

great value laundry service, comfy bed

cheap laundry service, availability of travel services

the staff were very friendly and assisted with laundry and other documents that we needed printed

cheap, close to the lake early check in, late check out

the location is great, the laundry service was quick and clean, and the staff were friendly

clean the pool a bit more

it has great laundry and good breakfast

selina was beautiful, the pool was nice, the other guests were awesome and we totally enjoyed our stay there

the outdoors area is very well setup, with a pool and lots of chairs and tables to sit around and relax

kitchen that is kept clean, the staff is super helpful and friendly, and they even provide a laundry service for an extra charge