we were allowed to use the kitchen downstairs to make food before we left which was amazing

the top floor so had great views and although very basic, we had everything we needed, including kitchen facilities and warm water

cheap and quick laundry service

the pool and breakfast were very nice.

wifi, it needs to improve

the wifi was almost completely dysfunctional

was wonderful , room was very clean and suprisingly large, hot water which was great , the chapin breakfast and coffee was amazing you had a choice of american or chapin

accommodating, helpful and always happy to answer questions, assist with arranging things like laundry and transport

liked the proximity of the main tourist attractions and early check in

was friendly and attentive, there was free drinking water and in guatemalan terms good wifi

is a really narrow street leading to the parking in front of the hotel - keep in mind if you are coming with a car

you are traveling in a car, the road is very extremely narrow, so that means you have to pay for parking and then get a tuktuk, also the balcony door/windows make incredible scratching noise if

was hot water, good wifi, a good breakfast, and daniel and his family were accommodating and friendly

good location wondeful breakfast, easy parking, good price, friendly staff, i have nothing to complain about

comfortable and quiet. breakfast was delicious ud83dude0b

the breakfast was delicious and included for us

breakfast was delicious

beautiful hotel at great location with a great breakfast

good value for money, nice staff, laundry service.

affordable laundry service

whole place needed a facelift, entranceway was piled with plastic buckets and laundry

location,laundry

it wasn't quiet, i never found the wifi password, loud neighbors.

parking far from hotel

parking. it was difficult to get the car down the narrow road.

bad wifi, accessibility to drinking water, cockroach

parking - the hotel is found down a very narrow corridor that can barely fit a small car

lovely pool

the pool area is sheltered from wind and it s pretty quiet in the rooms

no ac in rooms, pool wasn t available

the water in the pool was very cool, almost cold

nice to have a pool to swim after a long travel day

location, parking available and good service

the spa was nice and relaxing, clean and warm

great facilities and great location. a fabulous place for a family with lots for the kids to do

free jacuzzi, free parking, and surrounded by nature

also, there is excessive noise from a nearby bar from morning until around 10pm every night

we had the best laundry service in 4 months travelling

the laundry service is very expensive, might be better to do it next

the owners were very friendly and allowed us an early check in as the room was ready

they helped us with arranging shuttles and offered laundry service

having a kitchen to use is a great help also

another thing they offer is a laundry service (i didn't use it, so i actually don't know a lot about it) the man who runs the

they did my laundry for me for 20 quetzal us and hung it up to dry and everything

free drinking water and a kitchen to use

they allowed us to do an early check in

accommodating staff, comfy bed, convenient location, clean private room with bathroom, basic breakfast included, the price

where else can you get a bed for 6$ with breakfast included

the breakfast was served rather late at 8 am and not before that

good location and good breakfast.

also breakfast included for the price was amazing and very yummy

there was plenty of space, it was very clean, decent wifi and hot water

was very clean, friendly staff, good laundry service

and secure parking

good wifi, kind staff, quiet street, spacious room, hot shower

laundry service was also quick and well

kitchen that is kept clean, the staff is super helpful and friendly, and they even provide a laundry service for an extra charge

location the rooms very clean the bar and restaurant

breakfast was included and was lovely

it has great laundry and good breakfast

great laundry service

cheap, close to the lake early check in, late check out

it offers laundry services and the stuff is friendly and smiling

cheap, close to the lake early check in, late check out

-they also provide laundry service for an extra charge

cheap laundry service, availability of travel services

stay ever,breakfast was amazing,clean room,grounds and pool/sauna were absolutely stunning

stay ever,breakfast was amazing,clean room,grounds and pool/sauna were absolutely stunning

staff, the room, the bed, the breakfast, the seclusion, the birding, the architecture, the larger grounds to include the organic

at the resort was good except the wifi was very weak

the breakfast was delicious

pm is too early.

i paid an obscene amount for laundry, 90+, where i have previously been paying 20 for the same amount

room service was super quick to deliver our morning coffee

niggle, not much shade for the pool sun loungers

location is breathtaking as are the gardens and wonderful pool area

we couldn't swim in the pool and it was a bit noisy at night and early morning.

very nice hotel, nice swimming pool, large and comfortable rooms, large breakfast, good service

the swimming pool was a plus

so you get restful sleep, the breakfast was one of the best we had

staff was friendly. breakfast good. wonderful views. good value for money.

the hotel offers free parking, which is a block away

free breakfast was delicious, staff was helpful and expedited our laundry, and it was a beautiful hotel

7)

very friendly staff, helped with a very efficient taxi and laundry service

parking is around the corner in private lot

excellent small café on the grounds and a beautiful infinity pool overlooking the lake

beautiful location, breathtaking views. new pool and additional rooms added.

staff is really helpful and our kids had lots of fun interacting with them

the gardens are lovely and the small infinity pool was a nice bonus for us

have loved to use the pool but it was pretty cold

we got our laundry done here with a 24-hour turnaround

location is close to where to take the boat. friendly staff. free parking.

have laundry services onsite

friendly staff, off street parking, clean rooms, hot water

i felt safe using the parking as well

tdoors s cinema, pinata, etc

corner balcony, great location to walk main street

we can hear people talking and kids running around our floor until almost midnight

t standard on the lake)

but what really helped us was the kids house, my daughter loved it there

the breakfast was humble

breakfast was fantastic

breakfast was amazing

breakfast was included and delicious

excellent breakfast and lunch

play area for kids

with a climbing frame, trampolines and little football goals for the children to enjoy and the pool had a fantastic slide too

lovely hotel with large inner garden good location nice view on lake from pool and restaurant

nice swimming pool with slide, beautiful view from the terrace, very helpful staff, nice extras like table tennis

the ease of parking was also great

the pool was unusable, dirty and probably unhealthy

there was no fridge even not in lobby and also swimming pool is not real fyi

pool was constantly dirty, my kids were not able to enjoy it

had issue with the water not working for a day, and then the wifi not working- though the staff were very helpful letting us use the office wifi for flight

even after we checked out, they graciously allowed us to continue using the pool facilities and provided us with towels, extending their hospitality beyond our expectations

the included breakfast was great

breakfast and beautiful location near the docks of santa catarina

the included breakfast was generous and delicious

wifi worked in our room and was not an extra charge

there was zero wifi connection in the room

continental breakfast included was quite poor, comparing the quality of food given in the restaurants

nothing we didn t like, but be warned there are a lot of steps if you want to use the infinity pool

we stayed on the higher level rooms located 150 steps up, near to the infinity pool and jacuzzi

we particularly liked the upper house rooms with your own pool area

if it's fully booked then residents of the hotel are not able to use its facilities

we saw families with small kids, backpackers and elderly people so the place can receive any type of traveler and the staff is

felt like we were being treated like kids queuing for a school meal

wifi is only in one communal place

the family dinners are a must :) laundry service is good and fast

as i have adopted kids of color that is not something i appreciate

wifi

the wifi signal is spot on everywhere

wifi is a bit slow in the rooms

wifi works pretty good most of the time

the location and the swimming pool

room was beautiful and we had a good time at the pool

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

they also have a nice heated pool

i looked forward to coming home each night and relaxing in the pool and room

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

our room was next door to the kitchen and extremely loud with music and chatter from the staff.

the pool on the other hand needs more cleaning and care, we didn’t use it because of it

the view and the terrace is exceptional, the pool beds are also extremely comfortable

has a pool table and table tennis too

views of the lake from the restaurant and small pool and also from our room

so beautiful to sit down at the bar and look out across the lake

the view & the breakfast was delicious ♡♡♡ it really allowed you to connect with the lake!

loved the beach bar and views from bar. staff were lovely also. ping pong table was a nice touch

loved the free breakfast, staff and the view from the hostel

great for solo travelers - the lakeside bar is fun but relaxed, live music and good food, staff from all over the world

truly lived up to its name ud83cudf31 the beds were super comfortable and i also loved the spa style bathrooms

the wifi works well

wifi was great for taking

the room service

small imperfections, like the wifi wasn t always working, the windows didn t close properly, but nothing significant

enjoyed the view and the pool; staff was great, restaurant was convenient and food was very

the road on one side is very loud with motorbikes, kids, shouting

all the food was great, fresh and delicious, my favorite was breakfast, loved the fresh tortillas

a beer in the hotel restaurant is three times more expensive than any other bar

the included breakfast was super delicious, fresh, and had a variety of foods

breakfast is available but opened too late for us since most of the touristic activites start quite

at breakfast the restaurant informed us they had not been shopping and had only eggs

breakfast is provided at a low cost and is delicious

there is no breakfast provided and/or available in the morning

breakfast options very limited to non-existent, wifi only in reception area, staff not on site all

no tv or anything for the price of the room i pay, i feel the room have nothing special, the pool was no clean at all and the restaurant have hours for service, an example its they don't serve

the wifi is not available in the rooms, only the restaurant, but they have a covered porch area (with a (-)wifi in the room which wasn't clear until i got there (although this is not necessarily uncommon (-)creationist christian vibe they don t tell you about in advance, overpriced restaurant, wifi was (-) no wifi in the rooms available (-) i was on a working trip and had booked this hotel counting on its wifi so that i would be able to work, and i found myself unable to for half my stay, and without (-)spanish, making it hard to get help with booking for example hiking trips, and they do not have wifi in the rooms

staff was very pleasant and attentive, the rooms were very clean and beautifully decorated, the pool was beautiful, and there were many seating area

roof broke, a bit to rustique. pool not clean

but they don t have any activity to be performed at the hotel, taking into account a dirty pool and only 1 tuk tuk that works with them to take you in / out of the hotel leads to a waste of

gs, pancakes and banana)

a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good

the breakfast area was not really clean, and overall the place looks a little run down.

i was to leave very early so they cooked my breakfast the night before to accommodate

there is a big share kitchen, very big terrace with beautiful wiev on a whole lake

good food in the restaurant and there is also a kitchen where you can make your own stuff

was served in the hotel but the kitchen was large and useful

short walk into town so access to lively bar scene not far away but nice and quiet in hotel

early check in

enjoyed the sauna, hot tub and pool

the pool is beautiful

area which we weren't aware of, and on one of the days there wasn't enough beds/seats around the pool for everyone to sit on

around pool

i loved the pool, the staff and the food at the

beautiful and very clean swimming pool

pool was honestly too cold for swimming but not much they can do about that

pool very clean and warm

pool a bit dirty

the staff is just amazing, place is very clean, there is a pool in the hotel and another facing the lake just accross where you can sunbathe alone, its

i got the pool to myself both times

location pool staff

room was clean and modern, we didn t use the gym but it s nice to have it, the pool was nice and we enjoyed the garden and the roof with city

we also had laundry service done for a great price

the hotel was also nice, good room with a nice big bed, lovely rooftop terrace and nice

bed is so comfortable, the sheets were clean, the shower has hot water, the place has parking lot, it has gym also next to it

the pool was clean and really refreshing on hot days

highly recommended for any travellers coming to lake atitlan, the hosts are super nice and the breakfast is the cherry on the cake

the breakfast is tasty, although it's symbolic

was the cheapest accommodation in town and included a delicious breakfast

very nice experience, the staff was always very friendly, the breakfast delicious, the garden very nice and the terrace has beautiful views

ere's very little food).

rooms were quite warm and the showers didn't have hot water. wifi was not very good

lovely hotel and owner was a top guy nd rooftop is lovely and little gym set up good location

also the laundry service was nice because they don't use a drier but let it sundry :d

therws a gym, nice views, well equipped kitchen, big rooms and hammocks

the wifi

you'll also get a good breakfast

sized room, comfy bed, private bathroom, hot water, a wonderful terrace where breakfast is served

esn t work on terrace) - extremely noisy all day and night

couldn t believe my eyes as i ate breakfast

breakfast is included, and the view from the terrace is incredible

from the terrasse hammocks spacious room staff so friendly & organized laundry for us lots of free

the breakfast is simple but perfect, the family are very kind, great views.

although it wasnt mentioned on the page, breakfast was included

ry central but still quiet) - highly recommend

breakfast included was really nice

the dorms were clean, kitchen was amazing

also the shared kitchen, and common spaces were very nice with a terrific view

prepared by two lovely mayan ladies in costume, endless supply of free filtered water, use of kitchen

breakfast was so delicious

wifi didn t work well from my bed but thats minor, it worked really well from my balcony

great location, wonderful & helpful staff, lovely patio & kitchen available

didn't get to use the sauna or pool but come on, what a bonus

they have a pool but it was cold at the time we visited, but we still sat around it and just put our feet in

comfortable, and the kitchen was helpful for our early morning volcano summit

they sell drinks and some snacks at the office in case you crave something and there is a shared kitchen with anything you may need to cook, warm up your food, or store in their refrigerator

they can also book tours for you and they offer a laundry service

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

super helpful and kind laundry service q20 per kilo

the pool was amazing, and i personally really enjoyed the hammocks :) it was also nice to have the

the pool area is amazing too

amazing staff and great pool

our expectations and was the best part of our trip to san pedro laguna, the layout is perfect, breakfast overlooking the lake is a dream while jumping in the pool which is clean and blue ,the

inclusive breakfast was amazing and honestly exceeded my expectations

a massage at the front desk they were calling me back, never heard anything from them, asked for pool service, waited almost and hour for a margarita and a mojito, never heard anything back from

hotel friendly staff beautiful gardens with fruits and a stunning view of volcano from the pool

outstandingly managed property with a large span of gardens, a great swimming pool, and breathtaking beach from with boat dock, tranquility and stunning volcano view

the kids enjoyed the pool

the pool is fantastic for kids

i had my laundry done and they lost 2 of my favorite garments

on the water with a view of the lake, very clean, comfortable room, wifi, lots of amenities like boating, jacuzzi, breakfast included, the restaurant food was good and

no wifi connection in room 1a for whole stay

amazing view of the lake and the morning serenade of the birds. great breakfast area.

the amenities were great (although the pool was out of commission) (-) pool was not working and there was no information about it (-) on top of that, their swimming pool does not meet the promising pictures

structure has a good organization with rooms and outside common areas they offer a breakfast in the morning

from 7 am , staff is busy cleaning and getting ready to serve a good honest breakfast that is included

breakfast was great

staff are helpful and friendly breakfast was great large room

the location was good with beautiful views of the lake. the breakfast was excellent.