breakfast is available but opened too late for us since most of the touristic activites start quite

the view is really amazing!! nice breakfast

breakfast options very limited to non-existent, wifi only in reception area, staff not on site all

there is no breakfast provided and/or available in the morning

the first one should be earlier so you have time to have breakfast and digest it a bit before the 2nd yoga

wifi was excellent even up in the room

small imperfections, like the wifi wasn t always working, the windows didn t close properly, but nothing significant

no wifi in the rooms

great wifi

wifi was great for taking

staff was incredibly, lake access was great, the free breakfast lovely.

friendly staff, beautifull location and nice breakfast

the common area is good they had music from 5 pm to 10 pm they have a bar the view is marvelous

the view & the breakfast was delicious ♡♡♡ it really allowed you to connect with the lake!

loved the beach bar and views from bar. staff were lovely also. ping pong table was a nice touch

hotel has amazing amenities including a jacuzzi, dock and tiny pool

clean, spacious room with kitchen area

views of the lake from the restaurant and small pool and also from our room

nice pool and right can walk right up to lake for great swimming area

the pool on the other hand needs more cleaning and care, we didn’t use it because of it

the free breakfast

the breakfast is tasty, although it's symbolic

ere's very little food).

delicious and free breakfast

very nice experience, the staff was always very friendly, the breakfast delicious, the garden very nice and the terrace has beautiful views

lovely hot shower and best of all an early check in

laundry service returned quickly and smelling lovely

they even have a gym with free weights and some cardio stuff on the roof with a great view

had my laundry done by the hotel, and they lost my pants

loads of shops nearby, parking on site

location pool staff

i got the pool to myself both times

it's clean property where every thing pretty nice but i wouldn't think the pool/jacuzzi is super clean for lying in

pool was honestly too cold for swimming but not much they can do about that

pool very clean and warm

pool a bit dirty

the food in the restaurant is excellent and free gym pass for next door s gym makes it good value for money

gym included

parking

bed is so comfortable, the sheets were clean, the shower has hot water, the place has parking lot, it has gym also next to it

all) pool

room was beautiful and we had a good time at the pool

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

they also have a nice heated pool

i looked forward to coming home each night and relaxing in the pool and room

breakfast is simple but good: pancakes, fruit and coffee or tea

breakfast of pancakes and fruit and coffee was a nice way to start every day

the pancake breakfast on the rooftop with an amazing view was wonderful each morning

the breakfast is simple but perfect, the family are very kind, great views.

great breakfast, marvellous views from top terrace, good location from ferry dock & lovely staff

the bar upstairs kept blasting music the entire afternoon until late in the

although two people are doing their laundry in the lake, it is crystal clear water

it has a shared kitchen so we had the opportunity to cook our breakfast everyday

was served in the hotel but the kitchen was large and useful

short walk into town so access to lively bar scene not far away but nice and quiet in hotel

homemade breakfast on the top deck was great!

) breakfast of pancakes, eggs and banana

couldn t believe my eyes as i ate breakfast

wifi was good and available in all rooms and public spaces

breakfast is included, and the view from the terrace is incredible

nice kitchen

also the shared kitchen, and common spaces were very nice with a terrific view

the wifi was very bad

had but to note that breakfast and the shared kitchen is on the rooftop so you ll get your steps

prepared by two lovely mayan ladies in costume, endless supply of free filtered water, use of kitchen

located really close to the main pier / water front where all the shops are and parking space included for our car

the wifi on the rooms was bad.

the hot water was not that hot and the wifi doesn t work that well.

only that there was no wifi in the rooms, only in the restaurant.

beds are comfy , wifi works always and ud83dudc4d

the pool was amazing, and i personally really enjoyed the hammocks :) it was also nice to have the

inclusive breakfast was amazing and honestly exceeded my expectations

really enjoyed my room by the pool, it was amazing

great breakfast

the pool, the various photo options with the swings and wings. the property was well maintained.

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

super helpful and kind laundry service q20 per kilo

they can also book tours for you and they offer a laundry service

from 7 am , staff is busy cleaning and getting ready to serve a good honest breakfast that is included

breakfast was great

staff are helpful and friendly breakfast was great large room

the location was good with beautiful views of the lake. the breakfast was excellent.

structure has a good organization with rooms and outside common areas they offer a breakfast in the morning

liked the traditional breakfast

loved the temazcal and the breakfast

cafes are a 15-minute walk away, it was frustrating that the staff refused to provide any after breakfast ended at 9:00 am

super clean / nice breakfast / friendly staff / lovely garden

really enjoyed their typical guatemalan breakfast as well

beautiful and very clean swimming pool

otherwise the comfort was great - very clean, nice hot water in the showers, appreciate the laundry line

wifi was also slow

ually 10-20 mbps, 2 different networks)

remotely, and there are lots of outdoor work stations with outlets and a very strong and stable wifi

there is a big shared kitchen (only vegetarian cooking allowed), a yoga platform/gym and the most adorable wood fired sauna (book ahead cause it's popular) (-) the communal kitchen, the sauna and the gym wouldn t be in service, many items from the restaurant were not available, to name a few (-)it's a little walk out of town (10 min) and yoga/gym has more potential

gs, pancakes and banana)

the breakfast area was not really clean, and overall the place looks a little run down.

i was to leave very early so they cooked my breakfast the night before to accommodate

a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good

the wifi can be spotty at times

fast same day laundry everything is good

the wifi is spot on

everything but the pool need to have reservation to be use . thays is what they said.

wifi is a bit slow in the rooms

no wifi is what you need around the lake to enjoy it the fullest

very clearly mentioned everywhere on their website, but there s only wifi in the common area patio

wifi only in a common area and was not too realiable

as i have adopted kids of color that is not something i appreciate

our kids (teenagers) loved the family style dinners meeting other travellers

steep steps like you will find in other

hotel has a beautiful view, pool, and gardens

roof broke, a bit to rustique. pool not clean

the wifi is not available in the rooms, only the restaurant, but they have a covered porch area (with a (-)wifi in the room which wasn't clear until i got there (although this is not necessarily uncommon (-)creationist christian vibe they don t tell you about in advance, overpriced restaurant, wifi was (-) no wifi in the rooms available (-) i was on a working trip and had booked this hotel counting on its wifi so that i would be able to work, and i found myself unable to for half my stay, and without (-)spanish, making it hard to get help with booking for example hiking trips, and they do not have wifi in the rooms

all that said--if you are looking for some luxurious/comfortable grounds, a nice pool, beautiful view, and a totally flat area

around pool

stayed at the rooms at the back, nearer the road and pool and they were kinda dark and stuffy

the pool is beautiful

we loved the pool, jacuzzi, and sauna and privacy of the cabins

enjoyed the sauna, hot tub and pool

hotel friendly staff beautiful gardens with fruits and a stunning view of volcano from the pool

the kids enjoyed the pool

good pool and access to the lake

excellent food. very nice outdoor pool. lovely paths down to the lake.

location near the docks, the hotel grounds are beautiful, there's a swimming pool, kayak rental

they sell drinks and some snacks at the office in case you crave something and there is a shared kitchen with anything you may need to cook, warm up your food, or store in their refrigerator

garden with swimming pool, gracious, helpful friendly staff, convenient location, comfortable

stayed many times, the remodeled the kitchen which as complete before but now is even nicer

beautiful gardens and pool

comfortable, and the kitchen was helpful for our early morning volcano summit

breakfast was amazing

the breakfast each morning was healthy and delicious

excellent breakfast and lunch

don't speak english, little services offered after 5:00pm, wifi not very efficient in the rooms

and wifi also seemed to turn off

stay ever,breakfast was amazing,clean room,grounds and pool/sauna were absolutely stunning

at the resort was good except the wifi was very weak

the bungalow, the pool

peaceful clean room, pool, and direct access to the lake was fantastic

the breakfast was good

room service was super quick to deliver our morning coffee

niggle, not much shade for the pool sun loungers

pool was very warm

pool hour

i paid an obscene amount for laundry, 90+, where i have previously been paying 20 for the same amount

staff is really helpful and our kids had lots of fun interacting with them

the gardens are lovely and the small infinity pool was a nice bonus for us

have loved to use the pool but it was pretty cold

we went to the pool, kayaking, ate at the restaurant, and had amazing coffee and desserts at the cafe

the pool had great views of the lake

got our laundry done here as well

location the rooms very clean the bar and restaurant

and gym sessions, good bar and pool, with excellent music

great laundry service

it has great laundry and good breakfast

the kids loved the pool area with the big slider

location, views staff and secure parking.

the ease of parking was also great

play area for kids

if you have kids, they have an excellent play area, including trampolines and playsets

free breakfast was delicious, staff was helpful and expedited our laundry, and it was a beautiful hotel

very friendly staff, helped with a very efficient taxi and laundry service

parking is included, but it is about 2 blocks away

the hotel offers free parking, which is a block away

overcharged for a load of laundry

the laundry service was very reasonably priced

cheap laundry service, availability of travel services

the staff were very friendly and assisted with laundry and other documents that we needed printed

cheap, close to the lake early check in, late check out

-they also provide laundry service for an extra charge

nice pool

playground (without the kids club) needs benches/sitting possibilities with tables for drinks, shade and is overall

location to walk main street

excelente service,the swimming pool,the outside movie..the view to the lake super!

eaning)

a swimming pool is missing

did not try spa at all but nice touch

very well located and it has free parking.

was very clean, friendly staff, good laundry service

and secure parking

pool was dirty and not used

good wifi nice hot water

wifi was weak

had issue with the water not working for a day, and then the wifi not working- though the staff were very helpful letting us use the office wifi for flight

the pool was unusable, dirty and probably unhealthy

also breakfast included for the price was amazing and very yummy

good location and good breakfast.

staff we had were super friendly and even organised a take away breakfast for us

accommodating staff, comfy bed, convenient location, clean private room with bathroom, basic breakfast included, the price

staff, friendly, professional and honest tasty breakfast comfy mattress very clean great

friendly staff, off street parking, clean rooms, hot water

have laundry services onsite

we got our laundry done here with a 24-hour turnaround

i felt safe using the parking as well

location is close to where to take the boat. friendly staff. free parking.

lovely pool

no ac in rooms, pool wasn t available

the pool area is sheltered from wind and it s pretty quiet in the rooms

the water in the pool was very cool, almost cold

large room with balcon quiet at night good place for family with children pool

the breakfast was beautiful

free jacuzzi, free parking, and surrounded by nature

breakfast was good and economical

we loved the spa tubs with hot spring water

noisy kids in the morning. bed made noise

beautiful views of the lake and volcanos, great breakfast, lovely pool and terraces to relax

view, breakfast, room, people, employees area, everything excellent

very nice hotel, nice swimming pool, large and comfortable rooms, large breakfast, good service

so you get restful sleep, the breakfast was one of the best we had

the breakfast was delicious and all was very clean and safe

the laundry service is very expensive, might be better to do it next

they helped us with arranging shuttles and offered laundry service

the owners were very friendly and allowed us an early check in as the room was ready

we had the best laundry service in 4 months travelling

wifi was good in the room

is a really narrow street leading to the parking in front of the hotel - keep in mind if you are coming with a car

was friendly and attentive, there was free drinking water and in guatemalan terms good wifi

narrow street & tight parking. lots of neighborhood dog barking in the night

wifi is good in my second floor room

we managed to get a good night sleep and breakfast after a day of flights- just what we needed

great breakfast

the girls running the kitchen are very loud, waking us up early in the morning.

the breakfast was delicious and included for us

the room was large with a kitchenette

parking. it was difficult to get the car down the narrow road.

parking far from hotel

good wifi

location was ok to sleep but parking was inconvenient because we had to go to another location to park , located a few blocks

ants in the bathroom and unstable wifi connection

good value for money, nice staff, laundry service.

whole place needed a facelift, entranceway was piled with plastic buckets and laundry

location,laundry

affordable laundry service

cheap and quick laundry service

pool area: there was a car parked in the pool area and there were no lounge chairs

the location was the best thing and the parking help me a lot

wanted a value stay for 2 nights, away from the bar scene, with a pool and a kitchen

the day starts off with excellent guatemalan coffee and moves to a wonderful, traditional breakfast of eggs, fruit, meat, toast and more coffee

breakfast is perfect and the staff is very friendly

we were allowed to use the kitchen downstairs to make food before we left which was amazing

the top floor so had great views and although very basic, we had everything we needed, including kitchen facilities and warm water

free drinking water and a kitchen to use

they allowed us to do an early check in

very nice host, well equiped kitchen

possible to make a laundry here, overall nice accomodation with hot shower for very good price

breakfast, lunch, dinner and laundry available

wifi

great breakfast

amazing architecture, great central location, yummy breakfast, friendly and helpful staff.

geothermal pool was relaxing after a day of

perfect shower. nice view of the lake. private parking. nice park and pool.