it was perfect for our needs. great location, very nice pool and attentive staff

the breakfast was very good, the pool was nice

breakfast was included and it was ok for the money

the breakfast was really good, the staff was really helpful and the hotel is located next to the irtra

the breakfast was very good, the pool was nice

swimming pool is a plus and my kids enjoyed it at the end of the day

food was great at restaurant and the pool was very clean, well maintained

the pool was nice and the food we had at the restaurant was delicious

the room was of a nice size, the ac worked well

pool was excellent

not good wifi . water pressure was low.

are nice and clean, pool is big and clean

hotel, central location, nice pool, good breakfast, good breakfast, nice and helpful staf

hotel room was noisy on the first night and the parking area was too small, but they have an extra garage across the street

parking is not a formal one, it should be improved to give a better aspect of the place

clean, quiet, friendly staff. parking available.

location, rooms and pool

enjoyed several meals by the pool

i'm not actually sure if the kitchen is commonly used by the guests; i asked if i could store a few items in the fridge and use

cleaning service, no staff at all, low water pressure, no complimentary water, no safe, no parking in the hotel, parking was a block away and anybody could get into it

parking was in a separate, secure parking lot around a corner from the hotel

the bed was comfortable and the wifi worked fine

is a modern hotel , with a rooftop swimming pool, a gym

gym and sauna were all closed during our stay

liked the location, staff, breakfast buffet, tea in the lobby, and pool

breakfast was so delicious! the hotel is beautiful and close to amenities.

was our best breakfast in guatemala

good breakfast it's not a calm neighborhood but very close to a big shopping mall, restaurants and not

we used the secure free parking facilities

breakfast was just an average guatemalan meal. the parking was spacious and safe.

the breakfast awesome

breakfast was included in our rate, but when we arrived at the restaurant at the time the service

the only problem is the parking lot, is really difficult to enter

there s even a kids playroom

the breakfast wasn't brilliant. there are local cafes with better options.

to help us out of the parking lot

the two breakfast options are great, a classic local one with beans and fried banana and a classic one of

did my laundry super quick, they were so kind and even upgraded the room, they were available to help with

wifi was good

cereal option for breakfast will appeal to some americans

breakfast was good

room 310 was in front of the pool area, but it serves as a party salon

no parking in front

breakfast, they can do better with the tortillas

small bag of laundry done for 10q

daily housekeeping plus onsite laundry for a reasonable fee

breakfast area was pretty

there turned out to be no breakfast provided.

no breakfast

they even offered to do our laundry during holy week when laundromat could not be found

the kitchen was good although they didn’t tell us that they offer breakfast and also simple lunch box

breakfast was delicious

is very friendly and helpful, the hotel has great location and a lot of parking

there is no breakfast provided and/or available in the morning

breakfast options very limited to non-existent, wifi only in reception area, staff not on site all

breakfast is available but opened too late for us since most of the touristic activites start quite

at breakfast the restaurant informed us they had not been shopping and had only eggs

the first one should be earlier so you have time to have breakfast and digest it a bit before the 2nd yoga

they have a spa although the front desk staff didn t say anything about it

no wifi in the rooms

has the best wifi on the lake

wifi was really slow and unreliable

small imperfections, like the wifi wasn t always working, the windows didn t close properly, but nothing significant

loved the beach bar and views from bar. staff were lovely also. ping pong table was a nice touch

the view & the breakfast was delicious ♡♡♡ it really allowed you to connect with the lake!

and her staff are amazing, super delicious breakfast and restaurant on site and the most amazing lakeside location

i really enjoyed the free breakfast and the available drinking water

friendly staff, beautifull location and nice breakfast

property is poorly design and the amount of noise from other rooms, halls and kitchen can get annoying

views of the lake from the restaurant and small pool and also from our room

hotel has amazing amenities including a jacuzzi, dock and tiny pool

i stayed in a small separate house with a kitchen.

clean, spacious room with kitchen area