garden, the views, the swimming pool, the decor, the hacienda style, the kiaking, the location, the breakfast, the beds, so clean,

a beer in the hotel restaurant is three times more expensive than any other bar

the wifi was very good

lack of breakfast options

the road on one side is very loud with motorbikes, kids, shouting

- absolutely incredible, breathtaking, tranquil from most of the points in the hotel: restaurant, pool area, almost every room 2

nothing we didn t like, but be warned there are a lot of steps if you want to use the infinity pool

if it's fully booked then residents of the hotel are not able to use its facilities

staff was great, amazing breakfast, restaurant is really good, amazing views from the volcanoes

unfair to charge the full price of a chapin breakfast when the continental breakfast is included

breakfast and beautiful location near the docks of santa catarina

reduced a star because of spotty wifi

excellent wifi

the stuff is nice, breakfast was delicious

i did not like the wifi, the signal was extremely poor in our room, i recommend wifi extender.

another thing they offer is a laundry service (i didn't use it, so i actually don't know a lot about it) the man who runs the

japanese owner is friendly and allow us for early check in, even though we miss the shuttle that can arrived at afternoon instead of early

hostel offers reasonably priced japanese food, laundry and even printing/copy services

having a kitchen to use is a great help also

) * we enjoyed the free teas/coffees, and the chance to use the kitchen

view, breakfast, room, people, employees area, everything excellent

a nice rooftop terrace and a pool

the swimming pool area but the water was very cold.

parking, staff ud83eudd47, balcony and pool.

the view from the balcony, breakfast included, the pool was nice

there was no fridge even not in lobby and also swimming pool is not real fyi

pool was constantly dirty, my kids were not able to enjoy it

pool was dirty and not used

don t bother with the pool

also, the hotel has a lovely little outdoor pool as well as an indoor pool table and foosball that kept our teenagers happy and busy

i felt safe using the parking as well

location is close to where to take the boat. friendly staff. free parking.

have laundry services onsite

we got our laundry done here with a 24-hour turnaround

friendly staff, off street parking, clean rooms, hot water

hot water was excellent, as well as the wifi

the pool is big, warmed-up, great for kids

the big plus for us is the kids' club on the weekend, including an open-air movie night with popcorn on saturday for the kids

easy parking

eaning)

the owners were very friendly and allowed us an early check in as the room was ready

they helped us with arranging shuttles and offered laundry service

we had the best laundry service in 4 months travelling

the laundry service is very expensive, might be better to do it next

the ease of parking was also great

parking was unavailable during my stay

although i was charged the extra the room service did not respond, because there were left only towels for one person

pool w/slide

play area for kids

breakfast is perfect and the staff is very friendly

wanted a value stay for 2 nights, away from the bar scene, with a pool and a kitchen

wanted a value stay for 2 nights, away from the bar scene, with a pool and a kitchen

was wonderful , room was very clean and suprisingly large, hot water which was great , the chapin breakfast and coffee was amazing you had a choice of american or chapin

breakfast is basic and the coffee is great

free breakfast was delicious, staff was helpful and expedited our laundry, and it was a beautiful hotel

7)

parking is around the corner in private lot

overcharged for a load of laundry

parking is included, but it is about 2 blocks away

excellent service provided for the in house laundry service

cheap laundry service, availability of travel services

cheap, close to the lake early check in, late check out

cheap, close to the lake early check in, late check out

the location is great, the laundry service was quick and clean, and the staff were friendly

hot water available, restaurant, storage bins for luggage if needed, laundry service too

the gardens was beautiful and the spa services were very nice

there was plenty of space, it was very clean, decent wifi and hot water

hotel is quiet and has a beautiful garden and functional pool, as well as abundant gorgeous embroidered pictures for decoration

it has private bathrooms and a great wifi connection

staff we had were super friendly and even organised a take away breakfast for us

staff, friendly, professional and honest tasty breakfast comfy mattress very clean great

the breakfast was served rather late at 8 am and not before that

breakfast is delicious

also breakfast included for the price was amazing and very yummy

spa and massage services are top notch

pictures show the playground for kids that does not exist

no wifi in the room, no ac.

the parking

the location is excellent and the grounds are beautiful. on site parking is nice.

we were allowed to use the kitchen downstairs to make food before we left which was amazing

the top floor so had great views and although very basic, we had everything we needed, including kitchen facilities and warm water

they have a small kids that’s my daughter got to enjoy at the end of our day

the gardens are lovely and the small infinity pool was a nice bonus for us

staff is really helpful and our kids had lots of fun interacting with them

wish there was a pool and hot tub for sure.

pool was chilly and a bit small, but it was never crowded so worked out

good value for money, nice staff, laundry service.

affordable laundry service

whole place needed a facelift, entranceway was piled with plastic buckets and laundry

location,laundry

parking - the hotel is found down a very narrow corridor that can barely fit a small car

bad wifi, accessibility to drinking water, cockroach

wifi was weak.

hotel, 3-4 star quality, wonderful staff, strong wifi, hot water

parking. it was difficult to get the car down the narrow road.

we managed to get a good night sleep and breakfast after a day of flights- just what we needed

the breakfast was delicious and included for us

loved everything about this place - location, breakfast, staff, room itself and price were all excellent

comfortable and quiet. breakfast was delicious ud83dude0b

beautiful hotel at great location with a great breakfast

large room with balcon quiet at night good place for family with children pool

the water in the pool was very cool, almost cold

lovely pool

nice to have a pool to swim after a long travel day

the pool area is sheltered from wind and it s pretty quiet in the rooms

cheap and quick laundry service

the staff were very friendly and helpful, the restaurant food was great (dinner and breakfast) and the restaurant location is beautiful (+)hotel is the most beautiful place on atitlan, you can have breakfast with the view of the 3 volcanos (+)breakfast was excellent gardens were beautiful location on lake was perfect (-) breakfast only was a buffet (+) we enjoyed the restaurant for dinner and breakfast, it was an expensive luxury to eat there (-)morning, the only breakfast offer was a buffet, which i m not super fond of but many people are so it wasn t a (+)surrounded by amazing gardens, had a breath taking view of the lake and volcanoes; location for breakfast was awesome had a nice view of the lake as well (-)the dinner menu could be a bit more imaginative. breakfast and lunch were excellent. (-)no breakfast included (+)breakfast buffet is always excellent- the bartender made the most delicious cocktails

gorgeous pool

location is breathtaking as are the gardens and wonderful pool area

i paid an obscene amount for laundry, 90+, where i have previously been paying 20 for the same amount

the property it s fantastic! gorgeous garden, pool and a beautiful view!

rooms and beds, pool table, close to the main street, plenty of areas to hang out, restaurant and bar on site what more could you

staff and facilities + bar next to the lake are 10/10

location the rooms very clean the bar and restaurant

the bar/breakfast staff were great

the breakfast was good and the staff were super friendly and helpful

wifi was good in the room

wifi is good in my second floor room

narrow street & tight parking. lots of neighborhood dog barking in the night

you are traveling in a car, the road is very extremely narrow, so that means you have to pay for parking and then get a tuktuk, also the balcony door/windows make incredible scratching noise if

the breakfast was great and the wifi was good enough for a skype call

the wifi was not great.

wifi only works around the reception area

location away from the noise, private beach, pool, complimentary breakfast, clean towels and made beds everyday, beautiful garden and jungle

hot water in the shower was far from being hot. also, i wish they had wifi in the rooms.

the view is amazing and the breakfast was good

and wifi also seemed to turn off

includes good breakfast, and free access to the lovely nature reserve trails, beach and butterfly garden

breakfast was amazing

don't speak english, little services offered after 5:00pm, wifi not very efficient in the rooms

wifi is spotty but this forced me to stay off electronics, which was my goal

all that said--if you are looking for some luxurious/comfortable grounds, a nice pool, beautiful view, and a totally flat area

roof broke, a bit to rustique. pool not clean

staff was very pleasant and attentive, the rooms were very clean and beautifully decorated, the pool was beautiful, and there were many seating area

no tv or anything for the price of the room i pay, i feel the room have nothing special, the pool was no clean at all and the restaurant have hours for service, an example its they don't serve

pool water was extremely cold

we loved the pool, jacuzzi, and sauna and privacy of the cabins

i stayed in the beautiful new a frame with pool

d my room next to pool), wifi was sometimes a bit too weak or lost.

stayed at the rooms at the back, nearer the road and pool and they were kinda dark and stuffy

the pool is beautiful

ternal lady)

our kids

no laundry facilities

yoga lessons in the morning and chatting replacing wifi were the 2 icings on the cake

went to this hostel with my adult kids and husband and we really enjoyed it

garden with swimming pool, gracious, helpful friendly staff, convenient location, comfortable

didn't get to use the sauna or pool but come on, what a bonus

they sell drinks and some snacks at the office in case you crave something and there is a shared kitchen with anything you may need to cook, warm up your food, or store in their refrigerator

kitchen

beautiful gardens and pool

the kids enjoyed the pool

the kids enjoyed the pool

outstandingly managed property with a large span of gardens, a great swimming pool, and breathtaking beach from with boat dock, tranquility and stunning volcano view

location near the docks, the hotel grounds are beautiful, there's a swimming pool, kayak rental

the kids enjoyed the pool

didn't like that there's no room service

wifi

everything but the pool need to have reservation to be use . thays is what they said.

wifi in my room it pretty weak.

also there are spa treatments like sauna, massages, hot tubs and swimming stops

they also have a nice heated pool

i looked forward to coming home each night and relaxing in the pool and room

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

room was beautiful and we had a good time at the pool

gs, pancakes and banana)

a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good

the breakfast area was not really clean, and overall the place looks a little run down.

i was to leave very early so they cooked my breakfast the night before to accommodate

beautiful and very clean swimming pool

has a pool table and table tennis too

property is poorly design and the amount of noise from other rooms, halls and kitchen can get annoying

views of the lake from the restaurant and small pool and also from our room

pool was tiny

i stayed in a small separate house with a kitchen.

great for solo travelers - the lakeside bar is fun but relaxed, live music and good food, staff from all over the world

friendly staff, beautifull location and nice breakfast

loved the free breakfast, staff and the view from the hostel

i had a great breakfast every morning

great hostel, very nice staff. breakfast is amazing !

wifi doesn't reliably reach the outlying rooms.

great wifi

the room service

no wifi in the rooms

truly lived up to its name ud83cudf31 the beds were super comfortable and i also loved the spa style bathrooms

although two people are doing their laundry in the lake, it is crystal clear water

they provide a large, shared kitchen with fridges where you can keep your leftovers

good food in the restaurant and there is also a kitchen where you can make your own stuff

early check in

very friendly stuff. great view. kitchen

pool was honestly too cold for swimming but not much they can do about that

i got the pool to myself both times

swimming pool, sauna, jacuzzi, free water

the staff is just amazing, place is very clean, there is a pool in the hotel and another facing the lake just accross where you can sunbathe alone, its

cozy, cheap, good pool, amazing location, super kind and helpful staff

location pool staff

pool was so small

- bright room - comfortable bed - small nice gym

+ supernice staff, perfect breakfast, gym, pool, clean, view. reccomended! - none

if you are going in your own car it has parking and the staff is incredibly friendly

i did not go in the pool but the pool/garden area is really nice to relax

gs, pancakes and banana) was very yummy, and the coffee always hot and fresh

the breakfast is the real highlight fantastic pancakes and banana with a side of egg

highly recommended for any travellers coming to lake atitlan, the hosts are super nice and the breakfast is the cherry on the cake

breakfast, staff, and facilities were amazing

the breakfast is tasty, although it's symbolic

lovely hotel and owner was a top guy nd rooftop is lovely and little gym set up good location

the wifi was slow, wouldnt recommend for remote work

large room, decent wifi and hot shower

didn't even realise the hotel had these so it wasn't a

decent wifi

as a 5 star hotel which is not for the following reasons: - no amenities - poor wifi

breakfast was good, it was the same thing both days we were there but it did the trick

breakfast is included, and the view from the terrace is incredible

homemade breakfast on the top deck was great!

breakfast, coffee, free water wifi worked - terrace has great view.

breakfast is provided at a low cost and is delicious

at breakfast the restaurant informed us they had not been shopping and had only eggs

the first one should be earlier so you have time to have breakfast and digest it a bit before the 2nd yoga

the view is really amazing!! nice breakfast

breakfast is available but opened too late for us since most of the touristic activites start quite

from the terrasse hammocks spacious room staff so friendly & organized laundry for us lots of free

although it wasnt mentioned on the page, breakfast was included

breakfast of pancakes and fruit and coffee was a nice way to start every day

the breakfast is simple but perfect, the family are very kind, great views.

good breakfast, the very best location, 5 minutes max, walking from where the boat lets you off

is very friendly, the location is central, the hotel is clean, the terraces are very nice, the wifi is fast, and the breakfast was good

lake views from upper floor room, hot included breakfast prepared by two lovely mayan ladies in costume, endless supply of free filtered water,

breakfast was so delicious

the room is spacious, daily cleaning services, a satisfying breakfast and well worth the price

great location, very good breakfast, good value for money

they can also book tours for you and they offer a laundry service

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

super helpful and kind laundry service q20 per kilo

great breakfast

breakfast was good, the hotel was beautiful and the view was breathtaking

they arranged a breakfast sandwich for me as i had to leave before the included

i dropped my laundry at 9pm and got it back at 9am next morning

really enjoyed my room by the pool, it was amazing

i had my laundry done and they lost 2 of my favorite garments

on the water with a view of the lake, very clean, comfortable room, wifi, lots of amenities like boating, jacuzzi, breakfast included, the restaurant food was good and

no wifi connection in room 1a for whole stay

amazing view of the lake and the morning serenade of the birds. great breakfast area.

the amenities were great (although the pool was out of commission) (-) pool was not working and there was no information about it (-) on top of that, their swimming pool does not meet the promising pictures