the wifi could have been a bit quicker.

the little kitchen area was handy to make tea

great location. nice and old building. great parking

the breakfast was good, and the free parking was a great bonus

room had kitchen extractor fan outside and was noisy

on the downside, many people commented that the wifi was not great

their wifi is really slow given location & that it s such a great hotel if they could just improve that

very bad room service

continental breakfast was included with booking which i didn’t realise and was very good

the location is good and the reception + resto bar has a great ambiance very british .

no breakfast

with fire stick, heating, all the mod cons you could need, shared kitchen filled to the brim with breakfast goodies

the free off street parking was an unexpected bonus and help booking local transport was most welcome

breakfast was basic but convenient

breakfast was help yourself cereal and fruit. suitable for me.

paying for wifi in room

had booked a room with three beds for our family - assuming the kids could sleep in the two beds and my wife and i would sleep in the first one

they are very welcoming for when kids stay with me and staff are friendly and polite

the weekend i wouldn't say suitable for kids or if you want peace/are a light sleeper, there's a nightclub next door

there was no room service or breakfast.

private parking, walking distance to bus station, underground and taxi ranks, plenty of food and bars about

both the open and secure wifi kept dropping.

wifi works a treat and it has a tesco opposite for bits required

excellent parking, and the manager is so welcoming!

free parking and wifi

the wifi wasn't working.

perfect location for our group playing golf locally

not enough residents parking..

not enough parking for the garden suits

helpful staff; amazing house, annex very comfortable, set in amazing grounds; easy parking, great location for walks

communal toilets were clean communal kitchen also clean

had kitchen facilities, which i did not need to use

lots of extra amenities that i didn t expect for our room was a fridge and kitchen

no tea or coffee making facilities in our room or shared kitchen

a basic kitchen is always nice when on the road for so long

staff, comfy bed, great food offered as room service - felt safe and comfortable as a lone female traveller

great room good breakfast overall this was an excellent hhotel aznd we enjoyed our saty

the only thing that wasn't brilliant was the wifi which was a bit patchy.

ices vary from hotel to hotel)

i requested an early check in so we could get changed for the wedding after our drive and the staff made our room

room was very cosy!! staff were excellent!! both breakfast & bar food were exceptionally good!!

only thing was i had to wait for a while for room service and then my pizza was over done but the waiter was great

when i was told room service was not available, and the night staff can't speak correct english.

rprisingly quiet) room, easy parking, wifi, a comfortable bed and a nice individually cooked breakfast

is very good, also have lots of different board games on offer which is a lovely touch, keeps the kids entertained

parking was free and very close to uxbridge town which was very

bathrooms are a bit small but not particularly fussy about that and parking is very limited as well and the staff are a bit limited id say as there wasn t someone

the staff were friendly, the room was clean and there was free parking

it had parking and easy to access the property

the staff was extremely kind and helpful, also allowing me for a late check out free of charge

the hotel bar/resto felt like an old golf club clubhouse, there was no atmosphere, and it was not enjoyable to eat dinner there

gym and swimming pool was suitable for my needs

lounge menu was a little expensive compared to the kids menu for the same size meal

in the bar, waiting staff were brilliant, nothing too much trouble and really looked after the kids

wifi was great but the only 1 thing we were a little disappointed with was not being able to use

not stay here if you hate kids & staff drawn from said complement of kids

at lancaster hotel & spa and was very pleased on price

really big room and clean, the spa was a relaxing treat too.

wifi: always dropping, very unstable

we went there as family, my kids room was in floor 2 why me and my husband was in floor 1 .

clean, tidy, warm welcome by staff, parking on site, great location & comfortable.

location, free parking and easy arrival process. host is a lovely accommodating lady

wifi worked very well

the wifi was a little unstable but other than that, nothing that i didn't like.

warm welcome when you arrive was spotless the room had everything you could want and more good parking just a great place highly recommended when i m in the area i will definitely be staying

staff awful was no wifi no breakfast offered no bath towels one hand towel for a family of three

very clean and modern. polite staff and good wifi

the wifi password is nt displayed in the room

great position, excellent staff, quiet room, late check out, cooked breakfast (no bacon)

parking, free wifi, free breakfast, staff was really friendly and nice to the kids, large room and ensuit good

free parking there and nearby in the evenings

no good behaviour towards kids

no good behaviour towards kids

smelly no tissue in the toilet the flush wasn't working there was mould everywhere not good for kids and asthma patients

wifi is fast (>40mbs), free, and consistently reliable over 7 days (+) also the free wifi was a massive bonus, with 2 teenage children it was great we didn't eat in the (+)wifi good proximity to where i was working (-)very limited so needed to park on narrow side road, wifi was poor and no desk in room to work (3 single beds) kettle in room didn't work and white wine (+)wifi;friendly staff and easy too open bedroom door with a card (+)location good, wifi good (-)the wifi was not good (+)wifi was great (+) wifi worked well

awful, i can t even make a call in my room i ve to out of my room to make a call even the wifi was quite bad as well but a part of that everything

the wifi worked perfectly and stayed on all night

the check-in staff were helpful,wifi was quick and good connection.

wifi facility..was bad

nice clean renovated rooms and free wifi

lovely bar area too in the lobby

helpful and polite staff, bar at the ground floor

no sausages, under cooked bacon, scrapes of scrambled egg and cold beans , it was that bad my kids told me to ask for a refund

lady made me wait with 5 kids for 45mins -

great room, clean and very friendly staff, great parking and easy to get around.

very welcoming staff, the accommodation overall very satisfying. wifi good service.

free parking, wifi and nice touch with tea, coffee and biscuits in the room

ally nice touch)

i enquired about an early check in as we were going to see a gig at wembley stadium which wasn't a problem, the staff

handing for secure free parking too

free easy parking

bottles of water, tower fan in bedroom was brilliant on a warm night, tv on the wall, wifi code given when we arrived

the use of a parking space was excellent and the property itself was very well placed, near a tube station

on site parking which was very helpful for us

free parking

was kind enough to allow early check in however when i got into the room, there were random things i saw - used hair cap

is error was quickly resolved but i

room service was average sandwiches we ordered by room service were incorrect and off poor

location to what we needed and staff especially the blonde haired lady behind the bar who my daughter absolutely fell in love

the bar and restaurant were reasonably priced and the food was lovely

clean and just what we needed for an overnight before an early check in at the airport

relaxed and very easy. parking . great location.

bar and restaurant facility

easy parking and easy check in

i was able to get a late check out arranged at a fair price

tucking my daughters baby in bed to the cook going out of his way to make us feel welcome, bar staff friendly all staff went out their way to go the extra mile for us, very clean and not too

man working behind the bar when i arrived and the cleaner i saw when leaving were both very helpful, the beds were comfy,

did not

rooms, friendly staff, great bar with lots of drinks variety and sports

the bar had great food, the staff are really friendly & accommodating & the beds were so comfy

friendly, continental breakfast excellent, location from underground only 3 mins plus free parking on site

free parking and wifi was a real bonus, for the location

wifi was very slow, i couldn't work, could have better breakfast options, the rooms were not noise

hotel location is perfect free parking plenty of shops pubs and takeaways within walking distance and the tube station is a 5min

spacious, early check in and check out

happy with this hotel, we were given a large room as had 2 kids with a big bathroom

value for money especially as my daughter ate for free,so much choice even for the fusiest of kids,the buffet cooked breakfast was perfect

kids eat free which was an unexpected bonus

great location, friendly staff and nice gym.

happy with this hotel, we were given a large room as had 2 kids with a big bathroom

this includes tv, fridge, microwave, kitchen cutlery and team making facilities

a lovely sized room with its own kitchen sink, fridge, microwave, kettle etc

early and able to park up

mini kitchen with fridge,microwave and

however, as the mini kitchen had a sink, this issue was easily resolved

the hotel has free wifi which you are given the password to when you get your keycard for the room and for hotel wifi

need to get away from the kids for one day

was no bar open for a drink which was a bit of a let down for us with going to watch the

does say on their own website that they offer room service, we weren't sure till what time or if they did as there was just the menu for the

excellent room size with all expected toiletries plus tea/coffee making facilities and free wifi

junction station is a few minutes walk away, the rooms were clean and the staff are helpful, the breakfast has a really nice variety of options

comfortable bed, air conditioning, friendly staff, good breakfast

well-appointed shower room, good wifi connection, extremely convenient for watford junction station

however i knew i d have to walk up 4 flights of stairs when i went to the bar 4 times in the evening so that s my bad

one guy in particular behind reception and bar kept calling her princess

check in with no offer of early check in

modern property room service ohh my god quick gorgess and fantastic breakfast

good breakfast , friendly staff . great location as shops nearby . kids loved the pool .

the gym the monitor on the rower wasn't working properly, i informed the member of staff but he didn't

so near to wembley stadium. so thoughtful with little gifts for the kids.

good wifi

one at reception to greet and book me in, had to call down at the bar but it was very busy due to the concert that was on

above a bar which might trouble some, but was quiet when i stayed on tuesday

bar downstairs is great with music and the food looked great

excellent bar and restaurant downstairs which closed at 11pm so quiet night

best hookah bar in london right in your backyard, a bit noisy

and welcoming, i'd called a couple of hours prior to arrival and she was able to accommodate early check in

basic but clean rooms in a very unusual building with the most amazing shisha bar in the gardens which you get discount on

did request an early check in and was really helpful and room was ready .

unbelievable bar restaurant area

easy check out and room service was very tasty and good

would've loved more room service food menu items.

great breakfast with lots of choice

two televisions in the room was probably unnecessary and when you are in bed with the kids asleep you can't control your own tv without switching the other one on

selection of channels in room and only 1 could have wifi

only app was browser and even that did not connect to internet also wifi free only if you signed up to a

spa a little busy but then it was saturday afternoon but feels just like a leisure centre not a spa

the staff were very helpful and the room service was prompt and efficient and the food good.

the new bar is great. big screens great food & lovely staff.

we had breakfast included which was a huge bonus

our room was above the bar with live band - noise didn't subside until around

the bar below the rooms was a proper fun old school pub

room was very noisy, above the bar with live music from 10pm to midnight

the problem, however, is that the rooms are located above a bar, which is mentioned in the listing

we had a drink in the bar and the kindness continued

everything was new, comfortable bed, good wifi and incredible shower

free wifi and parking

no microwave and wifi drops often , no night staff

work desk available, hairdryer, free water and wifi access

wifi is ok and the location is good, 5 mins to west drayton station

except for the wifi, which is not friendly at all if you are here for work

the ev charging points always work

free breakfast and parking

parking, bar and restaurant so great meet friends

no room service

complimentary breakfast was included which we didn t know when booking, which was a bonus

pub and lodgings were both great but wifi was poor, but they were working on it.

very attentive staff, delicious breakfast and everything very clean and organized

wifi was not accessible but i didn t mind too much

food in the bar was brilliant, the portion sizes were huge

gross toilets, dodgy wifi, tv didn t work, dirty carpets, uncomfortable beds

wifi works well

brackfast, wifi

also requested help about wifi and the person i spoke to wasn't pleasant at all in his response

unclean and bad smelling, hot water is not coming continuously, wifi is very week signal which is drop regularly

the breakfast was out of this world, my wife asked if she could have an omelette and 5 mins later it

lunch time bar food, fairly slow and expensive !

comfort of room and excellent breakfast

couldn't accessed wifi in room

for the harry potter studios tour, wonderful staff, lovely room, free wifi and the breakfast buffet is to die for

excellent clean rooms very nicely furnished excellent food and breakfast will certainly return parking very

the receptionist brigitta was an absolute star, very helpful and lovely, she arranged very early check in without any problems, thank you

wifi unsecured network

easy parking on site

very nice breakfast room is bigger than i thought there's kids playground

parking

had parking

was no wifi

the bar was great as well

there is no wifi in the room and the tv is not working

great location, friendly staff, amazing breakfast

refurb, superb staff, local pub, atmosphere, parking, breakfast service and attention to detail

great location, plenty of parking, friendly and helpful staff, very comfortable and clean!

great location for my needs - easy and safe parking

free parking on site

the kitchen staff for our breakfast was very helpful and cooperative

maybe a little more variation on the breakfast menu

bar had light meals

the staff was super friendly from start to finish, both reception, cleaning staff & bar and restaurant staff were super accommodating

wifi kept cutting out

its extremely clean 2- the room space is well utilized 3- wifi speed and service was good 4- great hospitality from the hotel

wifi was a little hit and miss to get it set up

breakfast was unexpectedly good

lovely croissants, good breakfast, modern rooms

when you wake up in the night gasping for a drink but know the bar would be closed

criticism is the wifi wasnt to good in the front room i stayed in maybe a signal booster might help apart from that

very comfortable room with shower tv wifi coffee making facilities

tv didnt work, no wifi

everything was fantastic. clean room, wifi, very nice and helpful owner. safe parking space..

wifi extreemly slow unable to stream, no regular tv channels only thing i could find was someones

and for 2 hours early check in they charged additionally 30

the free parking is fantastic

wifi connection was great too

breakfast freshly cooked very comfy bed plenty of parking spaces

10 mins walking from piccadilly line, free car park for customers, all you need for kids and babies

no laundry

during my stay both times he was able to accommodate the early check in for me

bar with drinks and limited menu available for late snacking

i think the breakfast was limited selections

10 extra for early check in

shower in the bathroom was difficult to control and the wifi complicated to log in - this should be

answered my several calls for room service

the location is ideal with parking right outside but also good road links and the hotel has lots of character

friendky staff! beautiful building , comfortable beds. and free parking!

had afternoon tea as room service - it was delicious and beautifully presented

wifi, comfy bed, good sized room, excellent transport links, excellent value for money, will

affordable with all your basic needs: comfy bed, towels, tv, wifi, private bathroom

staff, good wifi, comfy bed, and a clean room

the check-in is at 10am but you can request a late check out

latively close to heathrow)

very warm and welcoming bar and restaurant area

wifi not operating

fantastic, cosy bar with roaring open fires

the prices in the bar shocked me but i guess its the norm for the area

nothing except lack of car parking spaces but that was all

the breakfast buffet was great - lots of choice, everything was fresh and tasty and my kids especially loved being able to make their own fresh waffles

if you are with kids, something like that is missing in the evening, and there are no such activities in the hotel

there a little gym too to do exercise and the foot the rueben the chef cooks is top class the guy should be in a

also, because our room was near the gym we were kept awake on the first night by someone using the exercise machines - maybe close the

the continental buffet, even a waffle machine with chocolate and marshmallows

located, ample free parking and complimentary ev charging for up to 4 cars

a shame the lovely little bar is no longer open like pre covid

the staff were very welcoming and as the bar was still open we were able to relax with a quick beer before a comfortable night's sleep

we had super service, food, parking and a comfortable room. would stay here again.

i spoke to alex before my visit, to enquire about parking for my motorbike

on reaching there we found out our kids couldn't use

on reaching there we found out our kids couldn't use

there is no breakfast and no room service.

wifi connection was not very good, for a working trip is something quite needed

are small, the hotel is a bit far from the train station so it is challenging with kids

great staff, good bar and had a pool table. room was clean and of a good size.

there are usb and mains plugs for convenience, and the wifi is free and worked seamlessly

prices at the bar were reasonable

is very friendly and i had did they best to make me confortable, i got a early check in without charge and they managed to i have a later check out with a little charge

excellent breakfast with many choices. nice minimalist furniture. very good wifi.

gym was also nice and quiet, not packed at all

the guys at reception greeted us and the kids so nicely and said he would check to see if there was a room available

room service was excellent, and the food was absolutely delicious

i just wished we had enough time to use the gym etc

good value for money in london, decent breakfast, very good free wifi, nice staff.

poor choice of restaurants bar food and drink was appalling.

room view was a parking lot

parking, everything was way overpriced for the value for money

too many noisy kids to enjoy that part

the upgrade was amazing just slightly disappointed that we couldn't take our son in to the spa pool

breakfast, good food all round, nice bar area

the shower and the breakfast were lovely.

free onsite parking is provided

had no issues at all, room was comfortable, parking was easy and the staff were great

room was spotless the staff were excellent the breakfast was very good i would definitely recommend this

the kitchen is not fully equipped, missing day to day things

maybe just leave the breakfast out. the price is very good for what you get allready.

offer included breakfast and we found almost nothing in the apartment when we arrived

which was a bargain) plenty of room in the apartment which has brand new facilities, including a kitchen with kettle, toaster, microwave etc

and tidy, simple breakfast and microwave provided, park on street right outside the apartment, which is free after

english breakfast was simple and delicious

ok but breakfast is small portion

the location was very convenient for me, 10 minutes walking to ealing broadway and nice breakfast served in the morning

really enjoyed the english breakfast served to my room in the

accessible guest wifi also

beds were very comfy. wifi was good surprisingly as some hotels can be rubbish. very good food!

avoid getting room service here - it is 3

gym very limited

comfortable accommodation with kitchen and 24-hour bar for end of day relaxation

room was on the side of train so very noisy - room service took a long time

no wifi possibility

wifi would have been good, but to be fair i was aware of this beforehand.

but tasty breakfast, accommodation in typical english house, nice folks at the reception, comfortable room,

they don't have wifi, but we expected as much.

breakfast was nice

good facilities such as the gym and great location with comfortable room

kids can play pool, ping pong, or giant jenga

nice design and good rooms. facility s were also good and the late check out was good.

was exactly as we would appreciate as a couple without a child, yet also very accommodating for kids, so we enjoyed both worlds and didn't need to compromise on anything

maybe could add something like a kids area to play and a playstation fifa football corner

ordered room service and the bread with the soup was mouldy so kids stopped eating - this was quickly dealt with and we wasn't charged for the entire meal which

only issue was having problems with the wifi

the breakfast was a perfect delightful with so much choice and the quality was very good

the wifi log in didn t work

comfortable beds, spacious and clean rooms, gym had brand new equipment , very close to tube

available facilities including gym, reception and early check in

offered a 'walk in bathroom' for early check in at 8am, which although was a quick turn around, was a bathroom for disabled, which

location perfect for early check in at heathrow

sky bar vibe, food and service was great, and pk indian was exceptionally good, delicious food and

sky bar is absolute hit, especially when you travel with kids

he even agreed for a late check out upon my request

in contact was attentive, kind and professional including receptionists (mat, nikoletta, elle), room service staff, also the restaurant management (edyta) (+) there is daily room service and a good wifi (-)i did not like is the daily room service, as i was staying for a week i was expecting atleast they should change towel and

provide more services like laundry cleaning, slippers and higher quality toiletries in the room, more channels on the

no laundry facilities or laundromat close by

great location. very friendly staff. good wifi. clean bathroom.

amazing spa and outdoor pool

beautiful property and gardens stylish and spacious rooms amazing spa great bar excellent

was fantastic, and we were lucky enough to have great weather, allowing us to enjoy the outdoor pool as well

spa and gym are were amazing

i'd also expect someone coming around by the pool taking food/drink orders, but there is no service in the spa, which feels like a huge