nice hotel and good free breakfast

very clean and spacious amazing staff quiet gym inside property

lobby, gym, breakfast area are well kept and updated

fridge/freezer -the staff who was so nice -the free parking -the complimentary breakfast -the gym

it did not feel safe and comfortable for family with young kids

very safe zone for kids and elderly

service, appearance, room, lobby and bar layout

great lobby and back yard and the staff was pleasant. my kids enjoyed the pool.

love the late check out

bad service customer service, bar service

the breakfast was also better than most hotel breakfasts

my favorite part is always the breakfast; also the coffee/tea bar all night long.

the breakfast was amazing. the hotel was very clean. personal was very curteous.

the energy bar at the breakfast and the waffles were extra tasty

breakfast was perfect. location very quiet

laundry on 3rd fl, unlimited good coffee

breakfast adequate, did not spend much time at hotel and did not use gym.

slow elevator, gym equipment broken

i liked that it’s a good sports bar next door , and a mall across the street

smell no ice machine working in all floors laundry machines not working staff at reception weren’t smile at

the staff was amazing and super accommodating. everything was clean and the pool was great.

gym tv was broken, extremely loud in the room as i could hear all of my neighbors around me.

hotel was clean. hotel smelledgood, staff was kind. we had some fruits at breakfast.

i like the pool the gym room and the cafeteria the bar section

the breakfast was not good other hotels have better to go bags

pool was closed

our kids were happy and comfortable

the pool awesome

a bar next to reception.

didn’t liked that there was no cork screw in the room had to go to the bar to open my wine

lovely staff and very friendly bar staff

gym

i like the bar in the lobby and the staff was nice.

the gym

amenities such as the comfortable public lobby area, connecting bar and restaurant, upgraded rooms, views east of nyc, generous parking lot are just some of the

the gym was out of order but front desk gives you a pass to an amazing gym next door.

only to find out that they rent out the pool out to a kids camp and we could not use it

that because hotel was booked, the room next to me had a family that was loud especially the 2 kids

found the hotel very clean and the staff to be very friendly. used the gym and was pleased.

free wifi

the gym the location

initially gave me a room that wasn t cleaned

to my room they said i have to go downstairs and pick them ud83dude25 which is hard with my kids sleeping

rooms were clean, service was good, gym was nice.

when i check in there was lady she was very aggressive with my kids

room was big and beautiful, there wasn’t cheap hotel bar soap but actual pump bottles in the shower as well as outside, with a big beautiful mirror that

large room with comfortable beds, gym was ok to be a hotel gym

quiet and clean rooms. great restaurant with a large bar area, perfect for business travelers.

the single bar of soap for the shower, so had to use my own travel back-up soap to keep near the sink

of the hotel late into the evening, playing on the elevators unsupervised and came into the hotel gym unsupervised

love the water bar downstairs the property is just beautiful

use of the gym next door convenient bus to/from nyc

awesome gym , with full amenity

not much. gym was filthy. no towels. two cocktail lounges. none open all weekend v

terrific gym, nice breakfast

also the snack bar in the lobby comes very in handy parking as well

location breakfast and staff and parking was amazing

it was not possible to get into the pool

close to the city and easy off i 95. excellent breakfast.

missed breakfast, the location was excellent

this is the second time we stayed there with our kids, everything was super clean, kids were able to use the pool, and the staff was very friendly

breakfast variety and quantity

kitchen

went to spend a nice night with my fiancé away from the kids

clean, spacious, has laundry facilities, pleasant staff, relaxed atmosphere

gym could have been bigger

covid restrictions did not allow us to fully enjoy, things like to pool and the gym as well as having breakfast in the lobby looking out the windows on the beautiful day

had pleasant stay staff was polite breakfast was served on time clean kitchen area nice i will use this place

kitchen, storage space, neatness, clean, ironing board, ecofriendly, convenient location, laundry

rolling table, the office chair, the kitchen, the living room area, the space well laid out

only hotel you have to pay for breakfast

no bar or restaurant

breakfast was delicious location was convenient staff was friendly and professional.

breakfast buffet was $16/person.

wifi didn t work the whole night, so we had to utilize our phone data on our laptops

microwave and fridge in room, breakfast included.

breakfast could use a huge improvement

not a good breakfast too

they said free breakfast but they didn't have anything for breakfast

breakfast is too simple.

we loved the spa tub

room had a heart shaped spa bath tub

wifi didn't work. cable wasnt good. no hdmi inputs on the tv

i asked for the wifi password and he was upset and responded with high tone

i avoid it 9 out of 10 times and being a parking lot, i m always driving slow

dirty, no elevator, barely a place to work, bad wifi, bad experience.

i wasn't really in the room anyway and they could offer more for breakfast

they took 112 dollars from i was checked in for 15 minutes i'd never stay there dont leave your kids or be alone there it looks the re running a sex traffic ring very

a small laundry room and the fitness room did serve the purpose

breakfast

could do better for breakfast, they had the same everyday.

was great, good breakfast, very clean & spacious rooms

staff was great and bar was awesome. breakfast was always good as well.

the room service didn t come and clean the room

club at the facility for months, yet said they did not have enough staff to ensure that all the kids were fed before their camp started at 8am

i called the lobby and they said there was no one available for room service, so i had to come

they have a bar open 5-10pm and the indoor

friendly staff, gym 24/7, very nice breakfast, bus station 2 min walk

it was farther from new york than i thought, but the shuttle was very convient.

booked this hotel because they provided free parking

able to leave my car and get a shuttle to the city put this hotel over the top

clean room service

the shuttle service

hotel was extremely nice and it’s 10minutes from american dream , the pool was open just have to reserve a time slot that’s available

my kids and i loved the pool

the kids loved it

everything was amazing. the service and the breakfast was very very good.

the only thing that it could use some love was the pool it wasn’t clean

the sofa was not comfortable nor representative for kids under 7, which felt every qioul in the mattress, unbelievable for this kind of establishment

also, breakfast could have been a little better

i had to walk through the parking lot through wendy’s with my family which included my two kids

we had two queen suites and were very impressed- a full kitchen with a dishwasher

the living area was spacious, as were the bedroom, kitchen, and bathroom, which made the stay feel comfortable and well thought out

self serve breakfast as much as you can eat …

rooms were up to the mark and they also gave complementary breakfast.

nice, attentive staff, comfortable & clean facility, good breakfast.

don't partake on the breakfast we had to meet with family for breakfast but overall our stay was very

truck parking

self laundry room came in handy

the pool was a big hit with the kids

the only thing was the people that rented the room upstairs of me, sounded like they had kids and you could hear them running around

pool was closed by the time we got there and the kids really wanted to swim

excellent service. great breakfast. amazing staff

breakfast crew kept things well stocked

the small gym was nice and not an amenity usually found in this class of hotels.

breakfast was well stocked and tasty

could be more variety at breakfast.. no bacon ,ud83dude22

breakfast was a little light but it was tasty

good location, rooms are clean, breakfast was okay, pool area maintained

breakfast excellent food a lot of choices with waffles

about the property that it is close to american dream & it has a half court basketball court & a gym

gym & room were both very clean

the breakfast had many choices, it was great for the kids. place was exceptionally clean!

the room is spacious and i love that it has a microwave & little kitchen

dining area could be bigger during breakfast rush.

loved having the kitchen area

cleanliness staff was friendly and the complementary dinner and breakfast was really good !

the staff and hotel was great very excellent breakfast

gym and pool were small, but enjoyable

the fitness room had over 7 kids in there playing with the equipment with no chaperones.

extra trundle beds for my kids, connecting rooms

not comfortable with kids in the same room to

i love the comfort of the room. i love breakfast.

room was comfortable. hotel was busy yet room was quiet. gym was good, breakfast too.

you pass by the breakfast buffet on the way there that also opens at 6a

we did not use the shuttle but they do have one which omg how convenient

friendly staff, good breakfast,shuttle service , plenty of parking and easy access to busses into

the camera in the laundry room. my privacy felt invaded

the breakfast was very simple.

the kitchen floor were filthy.

had a coffee and juice bar available at all hours; but unless i was too late i never saw a breakfast

booking says breakfast included but there is no kitchen in this hotel so no breakfast served

it says breakfast included, but it’s literally coffee and juice.

flash and new decor, lobby and gym and bar all looked great

gym is good enough

great design, comfy beds, great gym

beds super comfortable and hotel near the tube really clean and modern. good gym. great price

amazing gym equipment, good area for the price and close to the subway line 1 (very direct line)

room was clean very nice staff nice business center and gym

there is a gym on 0 floor

checked in early with no hassle. small room but space was designed well. nice gym. fourth stay

room is clean. staff are nice. gym is good. location is good.

it was good! gym was perfect for me. great size. the

breakfast

breakfast was excellent.

room was huge with a spa which was great

apparently they offer coupons for the spa

location for my needs (i chose this facility because it's across a spa i went to)

paolo the waitress and bar tender and marc at the front desk were very helpful and friendly.

everthing the pool,bar

nice, clean and comfortable hotel with a pub, restaurant, gym, swimming pool and more

the grounds were beautiful and the pool and outdoor sitting areas were great

good location and hotel had good amenities like a gym ,indoor,outdoor pool and restaurant.

bathroom floods while taking a shower wifi didn't work

it was clean and had parking

there is parking

parking right there

the free parking

convenience to our location for weekend and fab pool for kids

pool

convenience to our location for weekend and fab pool for kids

comfortable bed, renovated bathroom, hot shower, friendly staff, large facilities

sleep well because air conditioning was so loud turing on and off- no room service - no breakfast to purchase

expecting to be too late to get anything to eat, so i brought my own and used the kitchen facilities

not enough fruit at breakfast

little more healthy variety for breakfast.

clean and quiet. also, a very good breakfast.

location. buffet breakfast

breakfast and cleanliness of the hotel

snacks available 24 hours, nice breakfast, very clean spacious rooms, helpful

was stated that there will be a gym however the room where it was supposed to be was completely empty

great breakfast

the breakfast was good

would prefer a breakfast bar where i could quickly get my own items

staff didnt advertise the amenities(the pool, shuttle service,the gym etc) i only knew because i read what was said online

the eatery & bar were nice

we had to go and get towels from the gym

not much choices and not kids friendly

the problem was splitting up a family of 5 (3 kids) to fit everyone

liked the convenience of the hotel, and our suite was very clean with a nice kitchen and comfortable bed

the pool & gym is still not open & there’s no more hot breakfast .

also hot breakfast was good

kitchen staff weren't pleasant

breakfast was great and other amenities were quite nice (pool and gym)

pool, breakfast and awesome staff.

laundry crew need to inspect linen g bc better and get a stain blasting chemical for white linen so

and the pool had too much chlorine it bothered my kids eyes after but they jumped right back in the next day so it was bare able

happy to receive hot breakfast in the am and the pool temperature was amazing

there is no kettle in the kitchen but i managed to boil water in the microwave

room with kitchen and completed kitchen items, enough furniture, convenient shuttle service to the ferry,

breakfast was great and kids enjoyed baking waffles every morning

bed was amazing , the kitchen was very clean and the snack area by the check in counter was always amazing

parking, clean, staff was friendly

the gym was well equipped

there was only bar soap and a shampoo

recently upgraded and squeaky clean 2) friendly, courteous, and professional staff 3) good breakfast spread, and is included in hotel fare

also, the free breakfast was a mixed fruit cup and crunchy granola bar in a brown paper bag, that was disappointing

a cute little gym also

the front desk would not work with velocity because she was too busy working laundry room

wasn’t enough dark roast coffee or chocolate muffins for the complimentary breakfast

like that fact they had a full kitchen we booked the queen suite but was to small for our 4 person family so we ended up staying

for my booking- to be able to cook) and the attendant replied i believe i just saw some in the laundry room so we have to wash them

they should give more for their complimentary breakfast

people, a fair breakfast and tons of space in the room

only issue i had was getting items like laundry soap, toilet paper, etc from the person working the desk overnight

rooms were clean and spacious but basic, bed was comfortable, the kitchen was spotless like it has not been used in a while, bathroom was

the breakfast is too simple.

everyday was perfect, kitchen is a plus

enjoyed u added a resturant & bar on property & room had a refrigerator which u do not often get

great restaurant and bar as

and in nearby rooms were fully audible in our room) bland, sterile decor in common areas lobby bar closes by

the fitness room looked really nice, and the onsite laundry was an added bonus

to relax, i put the do not disturb sign on the door, and room service did not knock

fully functioning kitchen in our suite

there was only one person working the kitchen and he was trying his best

at the moment with the covid restrictions, no pool, no gym, no breakfast buffet.

that the restaurant and bar weren’t allowed to be open. not their fault.

the bar closed at 10 pm on new years eve!!

the gym is great

gym and free breakfast, with actual eggs and toast and pancakes, included

the laundry was out of order during our stay which was inconvenient

breakfast, comfortable room, clean

you guys have a gym that offers oxygenated water and so that is a plus for this hotel

the breakfast was excellent

i didn't get breakfast.

wi-fi was only free if you were a rewards member. there was no continental breakfast.

no free brakfast. bar close at 10. have to pay for parking

location, people and gym

gave us room with sofa bed which was too small for my to kids, we got another room for extra charge which was a lot better

i enjoyed the fresh breakfast every morning

hotel is amazing, great gym area, nice indoor pool and the rooms are huge

i was visiting sojo spa and it’s a great place to stay nearby

pool was under maintenance second day of our stay, breakfast isn’t free.

location is okay not the greatest breakfast okay not the greatest service okay not top notch

the view is amazing , the little breakfast was very thoughtful .

i didn’t stay for breakfast i just wanted to leave the room was too musty and dreary

not very good breakfast; soft bed; some rooms inaccessible from lobby.

pleasant staff allowed for early check in. room was decent

room service which in reality was a takeaway that was simply inedible - absolute disgrace the room

downstairs i have never seen anything like it i will never stay in that hotel again for my kids were terrified people were running up and down the hall it was a

no surveillance need cameras outside the parking lot

the shower was cold one day, the gym was okay - one treadmill didn t work, and the free weights jumped from 5lbs to 20lbs, no 10lb

there s no surveillance outside the parking lot

then we were watching a movie with the kids and all of a sudden the power went out in the room

my 2 kids and i had to stay in my friends room

the lounge/ bar was nice

when a family moved in next door, with kids screaming and banging on doors, i called down

the bar was closed on a tuesday night, which i think was unexpectedly

breakfast was great

breakfast included

the amount of options they have for breakfast was a pleasant

clean, good breakfast, good coffee

the fact that they have breakfast available

the rooms were pretty spacious and clean. i really liked the little kitchen area in the rooms.

was first class, privacy, location free grab and go breakfast, comfort, staff

they have nice welcoming and efficient staff towels room and bathroom was clean you have full kitchen and very good caffe and muffins on

the grab and go breakfast was enough as well

they allowed for an early check in and provided extra shampoos, conditioner and soaps.

coffee was horrible. breakfast area was a mess.

kitchenette was a huge plus and helped save money

he was very short and made me feel like i was asking for a million bucks and not some kitchen utensils

it was nice that there was a small kitchen. room was nice!

everything was amazing i really loved the kitchen area in the room..

for breakfast having savory options could be nice

only breakfast did not had to much

location breakfast can do much much better 6 out of 10

the only thing i did not liked is that the only day i went to the 12th floor to get complimentary breakfast the employee advised the provider hadn’t been able to get anything and she was talking

the use of amities like more enjoyable if they could build a pool, jacuzzi, sauna, gym, better breakfast, a chill room, for friends and family’s comfort and relaxation, laundry room, i look

parking for truck and trailer.

it was right along the highway and there is no pet fee.

got our room service done daily), the staff was friendly and the hotel shuttle could take us to/from the

and we had a couple drinks in the restaurant bar one evening and enjoyed a wonderful conversation with linda

quiet room, great shower experience

free breakfast and free parking.

all good. great location for metlife! appreciate the staff and shuttle driver!

was a very important part that needed to be inside the rooms, especially if you have babies or kids

there was no hot water my kids and i had to shower with cold water

we had quite a bit of clothing and luggage (traveling with kids

we took our holiday with kids ,booked fixed time exhibitions,but too many person waiting service on breakfast time,she

surprise: as many other reviews mention, you receive a $25 daily credit to use at the hotel s bar or restaurant

beds, gym

good gym

no room service . the bar only had one bartender so she didn't get to us she stayed in one spot

location, the gym, the front desk. staff was very nice and helpful.

the gym could have more equipment

just some kids running making noise beside that it was good

got to use the gym.

the bed was comfortable. good internet connection. empty gym.

next time i will def try out the bar selection in the lobby

breakfast ended too early

gym could be better appointment

there was a gym

i totally understand the corona era and things being closed, but the pool and gym were still closed

there is no pool, no gym, no restaurant or bar

there was gym and pool also office. as well as an in-house market .

she gave us a late check out, since it was so late

my kids were fairly disappointed but i understood it wasn’t their fault and they compensated me for

i didn't mind cause kids are small

also the bar was good

this is my second visit and it was amazing. the room, staff and bar was nice

everything was great the front desk the bar the staff and playing a pool game was wonderful

gym was closed

no wifi during our stay

room service took 5days to empty our bins and provide fresh towels

we had to check out with the kids 10

spacious room the breakfast was superb the staff were quite helpfull and very kind the wifi was extremely

hotel bar

she went above and beyond to make sure i got all information i needed with parking situation

loved that the parking was covered and it was free

parking is bit confusing, kind of hard to get to.

and sheets in room for sleep sofa, no microwave in room, remote didn t work tv, don t provide laundry bags for dirty clothes

perfect room and breakfast

no crowd on the fitness room, which was only reason traffic to laundry room was tolerable

clean and comfortable! nice breakfast!

also, the breakfast area is a little tight, so be sure to get there early if you really want a seat

fitness centre was

under the gym equipment you could find lots of 'teasures' the neighborhood it didn't seem very safe

breakfast was excellent and convenient

would definitely recommend a snack bar but there was a convenient store a block away so it wasn’t that bad

music was also loud in the gym area

the hotel's restaurant hosts a lively bar with djing on weekend evenings, which is a welcome addition

breakfast was superb

staff told me before 10am i hv to pay early check in 100 usd

a ex-embassy suites hilton with lot of extras (breakfast included for every guest, indoor pool, gym, free parking), all-suite-rooms - older decor but okay

small pool

and wash cloths they were already provided in the room including extra toilet paper and the pool opens early love that

bed & breakfast

- pleasant and easy staff full amenities including fitness center, parking and laundry

upset the pool wasn’t open, whole reason we booked there

pool was closed unexpectedly and it was the main reason i booked the hotel so for it to suddenly be

front desk was straightforward in advising why early check in was not available (hotel had been sold out the night before) but arranged for my use