spacious and warm room comfortable bed excellent clean facilities: gym, sauna, steam room, pool and jacuzzi great food and cocktails above all the service was incredible

spa facilities are small and it was very busy but that was my only complaint

water in rooms, mobile signal ok, wifi worked

no public transit access but did have parking!

good breakfast and an extremely comfy bed

half the room services didn't actually work: light in bathroom outside, plus hot water :

really nice and friendly staff, tons of parking and good food at reasonable prices

Wa

good location, great bar & good restaurant

great room and room service

well located for the high street of reigate, complimentary parking was a bonus

had parking staff were nice easy to get into town pub downstairs

wifi didn't work

facilities are budget, there was no wifi

friendly staff. car parking available. teas and milk in the room and some toiletries.

breakfast week day 6am - 9:30am check in after 3pm, check out by 11:00am plenty of parking

was perfect from parking the car ,plenty of space to the room and food staff were very professional, friendly and

ate in the bar in the evening because there was a wedding in the restaurant, menu a bit limited

bar convenient and served us a delicious sandwich and salad

breakfast was great with a good choice of food that was cooked well parking was also great as there was plenty of space

wifi was a bit hit and miss.

a female in 30s)

wifi in rooms in annexe would be an added bonus!

very relaxing bar area, nice and quite, with a wide selection of drinks

the outdoor bar was too open.

sofa bed dangerous for kids with springs coming through

wifi was patchy around the hotel, though worked in the room and wasn't the fastest bandwidth

i loved the extra touches like magazines in the room, quality toiletries, excellent wifi and soft linens

wifi wifi wifi we had cosy room in mews annex - there was virtually no wifi coverage- couldn t

sofa bed dangerous for kids with springs coming through

ast with different jams/ cornflakes)

really comfortable bed. reliable and secure wifi. location good given my travel plans.

parking should be free

wifi fell out now and then

charges for parking was the only downfall.

think couldbimprove on the bar area

friendly staff great location. free parking. free wifi

tv channels and bigger tv, more choices on the menu for dinner and also room service would have been

wifi wasn t great at all. water pressure in the shower isn t that good either

wifi does disconnect quite regularly. other than that no complaints

breakfast was good, pastries and cheese and ham sandwiches

very welcoming staff, friendly atmosphere. bar prices very fair.

especially liked they provided a take away breakfast bag if you were unable to make breakfast.

it has a bar : yaaaay

location excellent train line to london staff were excellent very friendly helpful continental breakfast excellent highly recommend will be

good and regular bus service from guest house to airport very peaceful etc nights sleep

we arrive at the hotel, they charge us an additional price for the breakfast and also for kids

shower had alot of mildew. the room smelt a little like old gym clothes and damp.

we arrive at the hotel, they charge us an additional price for the breakfast and also for kids

check out, free access to the pool, lovely restaurant and free meals, access to coffee machine, gym access, complimentary

would have used the bar for food, unfortunately there was no vegan option

shower good, bed comfortable, wifi strong, room was clean and warm

beds - we had a triple room, and that is not always the case; good breakfast, bar on premises, economical transport to gatwick, everything was clean

the rooms are clean and the wifi is very quick

wifi was good and the rooms very clean and comfortable

decent wifi

as our stay was over the new year period the pub, the bar and the dining areas were very busy, but the reservations for our group of 4 adults meant we

situated for access to airport parking

nothing lovely restraurant and bar downstairs

lovely historic location, easy parking, friendly staff

we didn t order breakfast. left before breakfast time.

it’s quiet and comfort beds (for us and for kids)

liked the included breakfast, along with the location to gatwick airport

considering we had 2 small kids and we feeling like we are already running 40 minutes later than planned time, it added some

it s quiet and comfort beds (for us and for kids) (+) breakfast starts early in the morning so we could grab coffee and some snacks for the kids (unlike north-american places that start at 7am) we also like that you can arrange airport (-) considering we had 2 small kids and we feeling like we are already running 40 minutes later than planned time, it added some (+) but we had a very early start so couldn't make the most of it as i wasn't that hungry but the kids really enjoyed it (+)lovely family room with kids toys there, lovely touch! (-)had very noisy neighbours above us perhaps kids running around so would prob not suggest ground floor if you don t want to be (-)old and bad beddings specially for kids bunk bed

proximity to the airport. wifi was working.

we couldn't work the tv or get wifi.

the pool and the people were very accommodating and helpful in a stressful situation

the guest book encouraged us to do our own dishes but the kitchen was off limits so we just left our dishes on the trolley like everyone else

cute little b n b near to airport. wifi was great, bed comfy.

cluding healthy options ) gym

the breakfast was superb, lots of choice.

we asked for a double bed and also we requested an early check in

spacious, comfortable and the free meals for kids was a real bonus. great value.

kids ate free, the kitchen catered well for gluten free

6 room service!!! only took 30 seconds to go get my food. so 6 a rip off!

quite a walk with kids from terminal to hotel, so use the shuttle.

realise it was about an 8 minute walk (not great with heavy cases & kids)

it would be great to have 2 separate beds for the kids when you take deluxe bedrooms

not extremely far but with 2 small kids and luggage at night was a little but tricky but

the garden with kids playground; the friendly staff; the good food; the room; the bathroom

super-clean, character-filled stay with a great staff and excellent breakfast so close to gatwick, at a very reasonable price

location near to airport parking

gs welcome)

wifi registration with iphones doesn t work

a glass of prosecco in the bar before a good nights sleep in the super comfy bed, they were like marshmallows

being on the 4th floor with a glass window which scared me with the kids

got a free upgrade, very impressed. wifi took a while to sort out but once logged in was fine.

reception agreed late check out then change my card

the on site gym was great - it is only small but is was good to be able to work out prior to a

think the early check in fee of 59 euros is a bit steep

wifi speed

gym and late check out

it was difficult to find a seat in the bar area fir a ore-dinner drink

the gym could do with a clock and a scale and the rooms are a bit dated.

bed was comfortable, good gym for a hotel, excellent location just a walk through under cover to gatwick airport north

no early check in

the free wifi is very good

ly

room service food was excellent

close to the racecourse and golf course

fridge in the room, ice maker in the corridor, lights in the wardrobe, excellent wifi signal

very limited room service menu.

staff were very accommodating, pool and spa were lovely and great views from the room,

fast room service

you can see planes from the window next to the bed which my kids loved

the swift online checkin - it a link - wifi provided 10/10

even allowed us an early check in

perfect for a business trip. bed, shower, wifi, tv. you don t need anything else

hotel to stay overnight especially if you have early morning flight and travelling with kids, located on south terminal so meters away from check-in

booked an overnight stay, we were able to use the spa facilities and the gym at no extra cost

enjoy the bar area and talking to owen and his colleagues

we ate in the bar one night and the food was delicious

i used the gym which had very basic equipment but enough space during the morning, although i didn't use the

spotlessly clean. very quiet and comfortable. good facilities in the room with ample parking.

wifi was poor

of parking, slightly out of town which was fine for myself

they specialise in curry dishes for the room service which we re all delicious

parking and wifi

staff were incredibly helpful. wifi fast & rooms were spacious and clean.

small but excellently equipped gym

to gatwick south terminal, easy accessibility to public transport,shuttle service to airport, breakfast, rooms were quite good, staff was very helpful and courteous would definitely recommend

bar and restaurant was ideal for an overnight

self-service guest laundry

we had breakfast & and evening meal from the restaurant & thoroughly enjoyed it

lovely big bed and great arrangement with the kids beds too. surprisingly quiet too

no bar area but not to be expected in this size of property

they were very accommodating of our early check in and welcomed us

they just did everything possible to make our stay perfect, and also offered early check in and late check out options to accommodate our timing

the wifi was reliable and fast (joined a couple of (+)brilliant hotel. lovely room. super fast wifi (-)connect to wifi (+) good wifi (+)friendly staff, very clean and comfortable room. good wifi. (+)top class free wifi and carparking foe iur stay also was a (+)everything was perfect except for the wifi (-)was told there was a problem with wifi and it was was being addressed the following day by an (+) everything was perfect - location, staff, room, wifi, breakfast & dinner (-)mobile signal non existent there si i used their strong wifi and whatsup to make phone calls. (+) staff were super helpful, plenty of parking, good wifi, and air con

good clean rooms and great bar area and restaurant great prices available aswell

travelling with my family, we enjoyed your breakfast a whole lot

great rooms and prices lovely bar area and restaurant

room was clean breakfast was vey good

smart hotel lobby, with lounge, bar and restaurant

gym was a bit scary with no music or tv

staff and nice clean rooms, bar and breakfast excellent

spacious cafeteria, my kids could run around without disturbing other guests beds are very comfortable, we booked the

breakfast was amazing and june was lovely and helpful

y kids both have special needs) i feel valued by my experience

fab breakfast

staff were very accommodating due to our late arrival, we wish we had booked breakfast, we would highly recommend the hotel and we would stay again in the future

travelling with three young kids too and they all loved it

the chocolate cake we ordered late at night room service was to die for

staff were really friendly and helpful. kids loved the pool

did not like the chairs in the room should have chairs like they have in the breakfast area for the breakfast as i could not sit on them as two low down for me as i have ostio

staff were so friendly, they were also really good with our kids

bed lovely lady on reception who gave a late check out as we didn t arrive till just after

it was lovely! from the room to the bar to the breakfast facilities

rooms are clean, parking is easy, staff are amazing

the staff me and my partner have stayed their on menny occasions to get away from the kids lol and we both have a soft spot for this hotel

modern, clean, plenty of ev chargers

the wifi was a bit patchy.

it was too noisy at night. kids were running around in the corridor.

noisy kids

didn t use the wifi but would next time

e laundry) were out of service for a long-period; when i asked for a compensation the reply was

noisy delivery of laundry very early in morning

only problem was there were 15 rooms and parking for 6/7 cars

the beds lovely shower beautiful kitchen lovely and clean

very cosy place. big room, nice beds for kids

there are two adults and four kids so we needed two rooms

there are two adults and four kids so we needed two rooms

poor phone/4g reception,

ud83eudd75 kids could not eat it

only

the restaurant and bar were closed

wifi was good and we had no problems connecting our various devices

only down side was noise of bar when trying to have an early night

no issues with wifi

i didn't use the qr code, for room service

wifi wasnt secure

we arrived early and were given an early check in and were made to feel very welcome throughout the stay

there was also a selection of bar snacks presented in the room but some items on the price list were not on the tray so we had to

food was very good friendly staff, great parking

decorated, close to pub and food, great room service, quiet rooms, excellent in room snacks, tea and coffee facilities, helpful friendly

breakfast was excellent dining and bar area are also excellent

couldnt use wifi in room.

were two singles pushed together, should have been a double, wifi was poor but everything was

wifi poor

bar staff very helpful and made us food just before closing bar food, was lovely food.

that wifi and breakfast wasn t included...

could of been free wifi

wish wifi was available in room rather then just at reception

contrary to description, there is a carvery restaurant and the bar serves good also

and the size of the shower also wifi worked just fine and parking literally across the road

of consistent wifi

room

excellent wifi

) was very comfortable but no wifi as listed, it seems that they need to move the wifi boosters about a bit

breakfast finished too early.

microwave, toiletries, iron & ironing board, wardrobe, coat hangers, desk, usb charging sockets, wifi, comfortable bed - excellent

the breakfast is not your strong side. need work on it.

good fast reliable wifi

loved the way they arranged our booking in good time and accepted our special request for early check in almost everything is wonderful except the noise when people on the first floor are

lmost sure that s it) was very helpful with guidelines for the stay

would have liked more information about the on-site restaurant and bar such as the opening times, and what time breakfast started

the breakfast had a lot of

also staff member in the upstairs bar was away from the bar sitting casually on his mobile and keep me waiting for nearly 10 mins

wifi did not work at all

more variety with breakfast

no power for one whole day, no backup power provided, no wifi, no emergency lights

the breakfast wasn t very good. the scrambled were awful. no oats.

really, would have been nice if the breakfast menu could be varied as it becomes monotonous for those who stay longer, pancakes,

excellent wifi

and staff were excellent,my kid stayed here a copple of times and like it ,good breakfast and wifi is perfect ,nothing to complain about

breakfast was basic but more than enough for me

the staff are very polite and friendly, especially the girl who works there at breakfast, she is the best

breakfast was great, couldn t have asked for more

to change my room 3 times during my 5 day stay, this was a bit frustrating, as it was either a wifi issue or a heating issue that prompted the changing rooms

said there was free wifi. had to pay for it when arrived

was as expected however i don't know why there would be a paid wifi and the closed glass instead of actual

wifi and ac not working

wifi only 20 mins free

if there is free wifi , it could be better. and heating can be better.

spa facilities , comfy room, very comfy bed and pillows, beautiful hotel, stunning

on reflection room service may have been a better option for breakfast

only gripe was that the gym was being refurbished - it would have been nice to not to have had to pay extra for access to

there is no gym

room service forgot to bring my gin and tonic with olives and nuts to my room

good wifi cover and nice breakfast plenty of variety

lady as the receptionist was so lovely and friendly and either sorted out my late check out without any issues or

the staff was very helpful and allowed us for an early check in

bar staff kept us waiting a long time, i know it was busy but a smile or an acknowledgement that

staff are so helpful and friendly in the reception and bar area

really great value for money, breakfast was wonderful and i was impressed with the spa facilities

everything and the pool

great room, comfy bed, enjoyed the spa area too.

the extra charges for parking and early check in.

excellent to have a swimming pool, gym on site free of charge

asif kindly attended to my needs on arrival as the bar was closed he kindly accommodated me as i asked for a double jameson & lemonade witch i enjoyed

bed was really comfy and they offered us a late check out of 1pm

so attentive to both kids & me we loved it

my kids really appreciated his support and how lovely he was towards them

location, staff, accessibility, excellent wifi, clean living area & bathroom, buffet breakfast everyday, great access to all trains & bus

very spanish looking and spa excellent

i saw several people enjoying the bar food and i wish i'd had that

breakfast was good, bar food great, buffet evening meal tasty

it is noisy, with the sort of families who let kids run around all over the place

was greeted by the lovely debby at reception and then went onto the bar to see an amazing bar tender called juliana, juliana was also so very very helpful and very

where not there long enough to really comment great location for the british masters golf

room service breakfast mixup was not tragic

i think the bar staff by that time were multitsking in the restaurant and

pool was super crowded with lots of kids, as it s open to the public

wifi wasn't great, so i just resorted to hotspotting from my mobile

friendly and helpful staff, modern room, wifi, clean, location, parking, kitchen

problem with wifi, connection was a bit weak

the wifi was speedy and there was a very helpful book of guest instructions

offer light breakfast such as bread, fruit and pastries and hot drinks as well as smoothies for kids

correctly with all you need and more there s also a littler shop to buy what you need gym and laundry room it s

a teeny gripe regarding the wifi

wifi worked well and a bottle of water was waiting for us on arrival

simple, interior decor to bedrooms friendly and accomodating staff lovely olde english pub bar with fires- very

great bar and restaurant with genuinely fantastic food

beautiful view of the church, cosy bar and excellent restaurant

wifi signal was intermittent and the tv freeview signal weak too with standard freeview channels

uldn t get to a login screen) and the in-room info was lacking

sat down in the bar, we noticed for 30-45 minutes the tables was full

wifi was also big data collect to use

parking is limited and expensive, wifi has very weak signal when in rooms away from main hotel, maybe need a booster installed

the hotel lacks facilities like pool, spa which would have made this luxurious

breakfast, did a wine tour and it was great, did a walk the next morning

friendly staff, quiet, clean, good wifi.

excellent location, reasonable price, great breakfast

excellent standard of food and drink and lovely ambience in bar and restaurant

parking at the property with room for a couple of cars to the front

of been a bit more use of parking a moped was taking up two spaces on the property but not there fault

it also has lovely breakfast that my kids enjoyed

spacious room and parking available throughout our stay

the home hasn't parking. no toilet in room. the personal is perfect.

wifi available on all floors

wifi access was lacking but it was only minor

first off called on the day to ask for early check in which was granted and code was sent to me and when my partner got there the room was

want early check in and ready asked them for early check they said if the room is ready will give me the

the wifi had a good signal for the internet

good location and good parking, great value

free parking

parking & location

anxious about the car park as it was a controlled parking area and didn't want to get a ticket

easy check in and parking. staff pleasant.

no laundry service and had to do laundry outside the property.

this is a 50 a night hotel with free parking ,shared kitchen and bathroom/toilet-including w/m,free wi-fi just 20 minutes from victoria

free parking monitored by cameras, which is very good

parking can be an issue at times

staff

friendly, easy check in and check out, parking, next to a pub!

rubbish wifi no restaurant as pub next door closed as no staff

comfortable stay with parking

large, water hot for washing and shower, plenty of tea/coffee/milk/sugar, large clean towels, wifi worked well, lots of eating places nearby for evening meal and breakfast, would come again

size - bigger than most shower was powerful beds comfy free parking restaurant attached which served great food staff were very friendly &