wifi a bit slow

get any wifi or data when you was in the room

no real facilities needed a bit of extra shower cleaning lousy wifi

of consistent wifi

everything was great except for wifi which was too weak therfore pretty useless

free wifi,

wifi was very poor

there are two adults and four kids so we needed two rooms

ud83eudd75 kids could not eat it

the wifi is absolutely rubbish . didn t work at all. couldn t do much work on the laptop.

staff was nice, free parking, free wifi and nice facilities like microwave in the room.

the wifi connection was not available in our room

early check in was helpful

tha breakfast was very good.

i liked the tranquility but you do need to include breakfast in the price

staff were really helpful, allowed our request of an early check in to be granted

could of been free wifi

bar staff were so friendly also

bar was very cheap

that wifi and breakfast wasn t included...

no bar or restaurant for dinner at the moment.

the lady on reception looked after me and allowed me an early check in and a late check out and was very friendly

great room separate for kids

comfortable beds, very clean, very nice breakfast, super friendly and helpful staff, games for kids available, nice and quiet, 24 hour lobby

staff were absolutely amazing, they did their upmost to accommodate our early check in

great restaurant/ bar area serving pub grub style food

restaurant and gym were appreciated features during travel transitions

wifi functional and the speed was fine; though it s a wifi with a login portal so if travelling

small gym but enough to break a sweat

espite being by the airport) and restaurant

room service food was excellent

no room service

a 5 minute journey from the south terminal using the airport shuttle, which we easily did with 3 kids and 10 bags

late check out ,12pm

and room was small, parking you have to leave your key, with kids and no bath in room

location nearby airport. has pool, gym and room was great

used the gym, the spa and pool and ate at the restaraunt prior to leaving to travel to gatwick for our flight the next

, close to gatwick airport, very good on site parking, completely renovated, with an outstanding gym,swimming pool and steam room, hygienically clean,available for all guests

kids loved the swimming pool

rules in the pool/steam room wouldn’t go amiss, kids doing what they like when they shouldn’t really be in a steam room

the wifi had a good signal for the internet

free wifi and a smart tv everything that i needed prior to an early flight

of bed, free wifi, excellent cooked breakfast although a bit over priced at 8, free parking

want early check in and ready asked them for early check they said if the room is ready will give me the

wifi was good meaning that i was working away from the offices but maintained access to all the

the free shuttle train to south terminal is also just on the other side of this walkway

room service was available when we arrived late in the night and provided luggage storage

the gym could do with a clock and a scale and the rooms are a bit dated.

need to go to the south terminal all you need is to walk within the hotel first floor to a free shuttle service that will take you to the south terminal in less than 5 minutes

breakfast exceptionally good. location for easyjet checking in baggage so easy .

the restaurant staff were so nice withthe kids

food and staff were exceptional and great value for money( kids eat free) reasonable priced ev chargers at the (+)had ev charging facilities

able to accommodate early check in friendly staff comfortable beds and pillows good coffee in

the cafe menu is not great quality and there are not additional facilities such as gym etc.

nothing at all to better it apart from perhaps slightly lower lighting in the bar area- that comment shows you how good it was

throw away, and we had our breakfast at 4 am before leaving the accommodation, as the guest kitchen is open as self service with all what you need to enjoy a continental breakfast

well stocked kitchen ideal for early morning starts

excellent facilities available and pool plus spa are a bonus

lovely owner, very helpful and very well stocked kitchen. bed was super comfortable

we couldn't work the tv or get wifi.

perfect for a business trip. bed, shower, wifi, tv. you don t need anything else

the whole experience was great, kids loved it

ouble room with window ) friendly staff , early check in for 10 , easy access , felt safe solo

ggage holes) didn't pay extra for wifi and location couldn't have been better

beds ideal for kids under 16, and a tv at the foot of the main bed so we could all squash together to watch tv

we didn t order breakfast. left before breakfast time.

had very noisy neighbours above us perhaps kids running around so would prob not suggest ground floor if you don’t want to be

it s quiet and comfort beds (for us and for kids) (+) breakfast starts early in the morning so we could grab coffee and some snacks for the kids (unlike north-american places that start at 7am) we also like that you can arrange airport (-) considering we had 2 small kids and we feeling like we are already running 40 minutes later than planned time, it added some (+) but we had a very early start so couldn't make the most of it as i wasn't that hungry but the kids really enjoyed it (+)lovely family room with kids toys there, lovely touch! (-)had very noisy neighbours above us perhaps kids running around so would prob not suggest ground floor if you don t want to be (-)old and bad beddings specially for kids bunk bed

very clean and nice rooms, nice staff, nice breakfast buffet and very close to gatwick airport.

got early check in which was lovely, nice walk into town (approx 12 mins) and car was in secure car

beds - we had a triple room, and that is not always the case; good breakfast, bar on premises, economical transport to gatwick, everything was clean

shower good, bed comfortable, wifi strong, room was clean and warm

comfy beds, really nice breakfast, bar on site which was good

after a very long day, driving from wigan, we opted for room service, and it was really tasty, generous, and hot

lovely place with bar and restaurant lovely bed and excellent breakfast - would go back there for that alone;)

proximity to early check in

great room service and a thoroughly excellent menu

no option for late check out provided but luckily plenty of communal area to wait in

room service was quick, rooms are large, very clean and quiet

gym was great. beds very comfortable, quiet room.

great full english breakfast, and shuttle to lgw.

their great breakfast choices, the closeness to the train and the downtown

we were managed to do extremely early check in with the help so that we could have rest after the flight, had upgraded room from

cubicle on the small side though and meant to check temp or wash the kids it soaked the floor

we arrive at the hotel, they charge us an additional price for the breakfast and also for kids

group of 20, they really made us feel welcome, opened bar to accommodate us.

iron board in laundry room would have been a bonus

8 super comfy bed quiet room breakfast was buffet plenty of everything staff were so helpful you could even get takeaway heat it

also has all day menu ,lovely little bar too

the owners gave me the remote for the tv in the bar and left me to it

it would have been beneficial for me to use cash in the bar or restaurant

i specifically chose this property because it offered a pool, which i planned for my kids to enjoy before our 7

included with price had lovely range including eggs royale with tremendous view of course large parking nicely hidden away in the middle of nowhere - thus you felt safe friendly, experienced

gym and pool were great and both were very clean and easy to access as guests

the spa facilities & gym were very clean and not over crowded

not extremely far but with 2 small kids and luggage at night was a little but tricky but

to get to the hotel in the early hours especially when travelling with kids

the room service food for dinner and breakfast was excellant

the staff were friendly and the food in the bar and restaurant was very good

been close to gatwick airport for an early check in so didn't have to rush in the morning

visitors upstairs banging and kids crying until 3am in the morning and you can hear every tiny bit of noise

ast with different jams/ cornflakes)

very good wifi

good wifi good staff lovely and will do anything to make your stay as comfortable as possible

spacious family room, comfy beds, fridge was a bonus for keeping drinks cold and kids loved the corner bath tub

& had a good night sleep, the staff very helpful, cheerful & friendly on the first stay the wifi was excellent

so thankful and amazed that this holiday inn not only had a late night bar but 24 hour food and room service

the bar staff were so amazingly helpful and kind.

beautiful rooms with room service .

very slow wifi

spa and relax

spa is very important

swimming pool needs to be opens and to attend to all the time hopefully after the lockdown ends

decor in reception, bar area is a bit to personal taste

is no where to get a coffee or tea during the day other than going over to the pool area

a female in 30s)

the outdoor bar was too open.

wifi is best in the annex/newer part of the hotel

adjoining block had no access to the wifi, which was rather inconvenient

wifi was a bit hit and miss.

everything was perfect. room, service, amenities, wifi, location just super extra class.

wifi at all

we had a couple of drinks in the bar downstairs which was decorated lovely

kids playing right outside our window in close private house garden, thin walls in our annex room,

the wifi was not great in my room

location, food, friendly staff, parking, relaxing and stress free. great breakfast choice.

ill, hint hint)

had a lovely dinner in restaurant in evening and great breakfast in morning

gs welcome)

the breakfast was extremely good and the breakfast staff were outstanding and very friendly

has plenty of parking space, but it's a 20 minute walk to the station and the nearest restaurant

lovely staff, clean room, quiet, comfortable location, huge parking!

off road parking, good value for money, choice of what to have for breakfast, friendly staff

night and although the room was tired looking the bed was clean and comfortable and we had use of wifi and a tv if we wanted to

advertised as having bar and evening meals , but neither was there .

wifi didn't work at all so i had a night off work - maybe that's a positive

wifi was touch and go, but that was because of the location, no fault of the inn.

lots of free parking

warm welcome, really helpful owners and staff, the room, the super comfy bed, excellent parking and what a grea location

lovely location, super dinner and great breakfast. oh, and their own beer was good too.

breakfast was excellent, freshly cooked eggs and lovely big pot of tea

our room was very comfortable with a fine view across the golf course

lovely view of the golf course

beautiful sunny afternoon, and evening; view out over golf course, into the distance, while enjoying the sparking wine flight, just magical

breakfast offered a good selection of plated options cooked to order and catered for dietary requirements

small parking

the staff were amazing, the rooms were spotlessly clean, the breakfasts excellent and an easy walk to the centre of horsham

lovely room, brilliant staff and breakfast. great location with free, safe parking.

breakfast was fantastic

parking was a tad tight.

there was parking even though it said no parking available

and we managed to get a parking space

was a different one from the one the stuff had given, then because

wifi didn't work

had parking staff were nice easy to get into town pub downstairs

that run indoors and outdoors with choice of jacuzzis, saunas, private hot tubs, massage pool and beautfily designed swimming pool

spa facilities , comfy room, very comfy bed and pillows, beautiful hotel, stunning

went to use the gym which is free but to access the changing rooms i was asked to pay 20 as i did not have the

lots of parking spaces

only gripe was that the gym was being refurbished - it would have been nice to not to have had to pay extra for access to

the wifi could be better, i was not able to work properly, due to the weak signal.

great central location. comfortable well equipped bedroom, good parking.

fast wifi

after being moved, as the toilet door would not close in the original room and there was no wifi reception, as advertised

were surprised that the hotel was running out of a lot of supplies toilet roll coffee milk in room service the bar ran out of larger on the first day and the restaurant had a limited menu as a

no butter or milk brought up on room service tray both mornings

fitness center with indoor pool and spa pool

we dined in the cloisters & the terrace as well as having room service frequently

the spa was clean and my treatment was lovely

large and fully equipped gym

we ordered room service and the food was very tasty

early check in and the huge comfy bed.

room, nice selection of toiletries and extras, very comfortable and room service was easy to use and delivered promptly

the wifi in our room was poor and kept dropping out.

parking, decor and warmth

make reception room more inviting - clear room of junk off opposite bar

wifi didn't appear to work as it should.

rooms are very dated and tired. wifi did not work.

handy parking, comfy + spacious room, moderate price

ore in a room that cannot be see bar area - set up some tables in this area

the bar shut at early which was a shame as we were on a company summer party.

wifi is a bit slow

the gym was small and limited

easy parking and good location for visiting friends in east grinstead

we had a very nice meal in the bar and the girls enjoyed a super cooked breakfast before we set off early to our day out at

spa was superb really giving the feel of being amongst nature with the views and outdoor jacuzzi pool

there was a bit of mud near the near the new spa centre but not unreasonable, given the work that was going on

didn t know that splash times in the pool were only from 4-5pm in the afternoon

the best spa hotel we have been to in the uk

the breakfast is superb and the rooms are amazing

had work to do) or breakfast etc

the room had a view of the laundry area and there was no fridge in the room

pool , gym and spa are good too

standard double room got a family room with twin beds & kids bed not so good for a romantic weekend

that swimming pool was closed. discount pricefor property received

have been nice to have slightly discounted wine prices in the hotel restaurant / bar - since it is a nice environment to be in and you could have bought a bottle probably half the

only criticism was we were in room 5 above the bar and the speakers are in the ceiling of the bar which gave us a droning sound in our room

real coffee at breakfast is essential!

lovely breakfast

choice for breakfast

there is plenty of space for parking

surprisingly expansive hotel with a good feel in a good location and the kids loved the pool

didn't know there was wifi

sadly did not have an opportunity to try the outdoor pool

surprisingly expansive hotel with a good feel in a good location and the kids loved the pool

the tv was smart and set up for streaming via free wifi

very close to slinfold golf club

the food served in the restaurant for the evening meal was superb as was the breakfast

we sadly slept through breakfast, but when we came down we were made a pot of fresh coffee before the owner drove us to

nd only one choice of lager/ale in their bar :) motorcyclists, be aware, the parking is covered with pebbles and if your bike has a stand,

breakfast was really nice and set us up for the day

if i were to be picky then the option of a cooked breakfast would have been great

bulls head inn is in a lovely location with ample parking

great welcome and early check in for a wedding was accommodated

clean rooms/suite, comfortable beds, good continental breakfast included in price, free onsite parking

eak night) with an nice atmosphere and lovely staff

room was fabulous, the gardens and swimming pool were a lovely extra to have, and the breakfast choices were plentiful

the wifi was easy to use and secure, a television was available, and a refrigerator with fresh milk and

a lovely breakfast ws included

the breakfast was delicious

great breakfast

a teeny gripe regarding the wifi

lovely meals and bar area

it was only on our last day that we learned the inn is the 2023 winner of the national pub & bar of the year awards, and it shows from the professional staff, to the delicious and

wifi wasn't very good.

wifi worked well and a bottle of water was waiting for us on arrival

decent wifi

convenient to our airport parking

early check in , good food , handy location for racecourse

situated for access to airport parking

nothing lovely restraurant and bar downstairs

cjs

ight) criticism, if i had to pick one, was that the wifi dropped out a few times which interrupted some work

the restaurant and bar were closed

position, lovely bar attached, spacious room.

attached to a lovely terrace and over a bar ,which had a lovely ambience and quirky feel

great breakfast

the bar

i could not access the wifi on my macbook as i did not know how to produce the hash character and i could not go online to

and mobile signal is intermittent due to location in surrey hills , but wifi is pretty

lovely room and bar area

plenty of free parking

friendly and helpful bar staff

the bar areas are welcoming and comfortable and the bar staff, friendly and deft

a gem of a place to stay - best of all was the friendly vibe - after a long drive a pint in the bar was required - the bartenders mel & susie made a point to make me feel welcome and the locals

very pleasant bar and restaurant- nice rooms.

that the spa was not open

staff were extremely friendly and engaging with my daughter, offering a welcome bag with kids' stuff in

the staff were all amazing, really helpful and the room service went down a treat too

and my boys loved the pool, the gym and the breakfast

with an added bonus of views over the racecourse and the golf course

i stayed there for a party they hosted in the bar but i know some were staying as an overnight connection for gatwick too for the mornings flight

room was spotless. staff very friendly. good choice at breakfast.

the staff and their customers in the bar area were welcoming and friendly

included breakfast is basic. cereal, bread products. some fruit. additional cost for cooked food

comfortable stay, nice pub and restaurant. great breakfast with plenty of choice.

there wasn t any food on offer at the pub on the night i stayed, however the bar manager informed me of all the places i could go for dinner on the high street and explained i

and the bar staff even made us a nice cup of tea before we left

bathroom was very small and wifi in the bedroom was a bit weak.

wifi password didn t work

on my arrival morgan the young lady working behind the bar made me feel welcome and treated me as a valued customer although this was my first stay at the

the bar and restaurant likewise

the gin and tonic was very good indeed. the bar was comfortable and relaxed.

both kids had a rare lie-

wifi wasn't very good in the room.

troublesome and cranleigh as an area doesn t have any mobile network service, so rely on the wifi

and glad the bar was open as wasn t expecting that

wifi was abit of and issue not hotel fault think just the area we where in found wifi slow or low

lovely room, good bar and breakfast

wifi was a bit slow.

place is well kept staff are friendly have a nice indoor bar section and the breakfast was lovely my favourite was the american pancakes with berry compot

we didn't have full breakfast as left early as we were going to goodwood but helped ourselves to the continental

parking was difficult

dedicated parking would have been useful

free wifi

parking was an issue when we first got there but the staff seemed well rehearsed in sorting the

early check in was no problem

as it was covid breakfast was room service and excellent

8 miles from where i was playing golf, and it turned out to be 19 miles

shower excellent, wifi really good

we ate in the bar and the burger was amazing

wifi didn't quite extend to our room

i didn t order food on this trip but my last trip i had room service and the food was fantastic

plenty of parking and the young man on reception was really personable

parking was great

we ordered room service and were charged about 15 more than was on the menu

plenty of parking. good breakfast

staff were very accommodating and brought a cot for my daughter when asked if they had one, breakfast is included in the stay and is lovely good range of cooked and continental also a huge

on the edge of epsom down's racecourse and golf course

comfortable with good breakfast options

so as a large group with you g children we had the room to enjoy our meal and the kids had the room to stretch their legs location is great- would definitely go

bar menu was able to cater for my dietary needs which is not always possible at places i stay, here

really friendly staff, excellent gym, food really good quality and a great location.

enjoyed the pool

unfortunately the bar and restaurant were closed but apart from that facilities were excellent

i discovered an outdoor gym and a dog and boot washing station which could be useful for those on a walking holiday with

tv channels and bigger tv, more choices on the menu for dinner and also room service would have been

the bed was comfortable and the room service food was good.

the breakfast was excellent

some things to note: - celiacs beware: room service is pizza only - trauma-sufferers beware: the fire alarm may go off

the grounds around the manor are lovely to walk dogs on leads as long as you don t go near the golf greens