spa brochure stated that it was adults only in the swimming pool from 9am-3pm but there were kids in the swimming pool at 9

ev charger

wifi rubbish

spa was absolutely lovely location to get to the race course and ease of parking brilliant staff

there was also extensive onsite parking and excellent internet service at no extra cost which was very welcome

lovely historic location, easy parking, friendly staff

liked the place and type of room they provided, there are no hidden charges means wifi, and no parking

situated for access to airport parking

the wifi code didn't work

we had to wait 20+mins standing at the bar in order to check in with several bar staff ignoring our requests to check in or finding

wifi is a bit slow

pool and spa, lots of parking

booked an overnight stay, we were able to use the spa facilities and the gym at no extra cost

the gym was good too

had a really relaxing comfortable break and using the spa in the afternoon made it special

the wifi signal for tv wasn t good

only down side was noise of bar when trying to have an early night

no issues with wifi

was some minor issue with the wifi dropping in and out, but i'm sure the hosts will have it fixed

cjs bar is a buzzing hive, great food, great drink selection, terrace upstairs to enjoy the sun and

had a lovely dinner in restaurant in evening and great breakfast in morning

a nice safe park atmosphere and i guess great for kids

food was excellent and there was plenty of parking

gs welcome)

our room warm and cozy,very clean booked table in the bar for the evening,this was amazing breakfast both days really great and the two ladies on

eadmill specifically) was fairly basic but i did love the use of the adjoining studio for

the spa hotel

of the best hotel to relax if only they had child friendly pool

need to get proper wifi

the gym/spa opens at 8am and closes at 8pm i would have preferred earlier and later times.

charge for bar service but these are all very minor points

sofa bed dangerous for kids with springs coming through

sofa bed dangerous for kids with springs coming through

wifi wifi wifi we had cosy room in mews annex - there was virtually no wifi coverage- couldn t

wanted a night away from the kids and a good nights sleep we were left very disappointed as we barely slept

wifi signal was a bit patchy

free wifi

nice big room. shower was great. room service perfect.

not extremely far but with 2 small kids and luggage at night was a little but tricky but

lobby area and bar look nice if spending time there

wifi not great,

xt door

- in the restaurant provided great service and helped with our kids indecision

the receptionist changed our room with two double-beds without fuss so we could put the kids to bed after a long day

this hotel many times very convenient for gatwick airport comfortable beds and good from the bar and restaurant

check-in was quick and great, the room was very comfortable and we had room service and the food was delicious

bottled water supplied proximity to gatwick nice choice of breakfast items clean & well equipped gym

dined in the sports bar on the ground floor

gave us early check in with no quibble

got a free upgrade, very impressed. wifi took a while to sort out but once logged in was fine.

always a corner room - and the airport runway view upgrades to aspire for £30 was incredible for kids

even allowed us an early check in

perfect for a business trip. bed, shower, wifi, tv. you don t need anything else

2 adults 2 kids with 2 briefcases (closed) was difficult to move around the room

beds ideal for kids under 16, and a tv at the foot of the main bed so we could all squash together to watch tv

member of staff gave us a discount for the lack of wifi due to a technical problem with their connection

beds, location to gatwick, value, parking for the duration of our holiday, excellent taxi recommendation

the place was spotless, had plenty of facilities including car parking, and just gave off a warm, inviting vibe

the staff went well above and beyond to help us and our kids

we expected, with a guy on reception that obviously didn’t want to be there, we just made the kids share

very relaxing bar area, nice and quite, with a wide selection of drinks

wifi is best in the annex/newer part of the hotel

the restaurant but was made to feel very welcome and comfortable chilling out alone in the bar

the bar and restaurant were open late, meaning food and drink was still readily available when i

wifi problem

check out, free access to the pool, lovely restaurant and free meals, access to coffee machine, gym access, complimentary

derstandable considering it s a popular airport stay) but it kept us up all night and the kids so they were shattered the next day so might as well just drove

was there with all my family and two small kids one year and three years old

shower had alot of mildew. the room smelt a little like old gym clothes and damp.

they charged me 25 more becouse of the kids

laundry facilities were available at a reasonable price

very welcoming staff, friendly atmosphere. bar prices very fair.

hotel has everything you'll need ( breakfast, wifi, transportation to and from the airport) plus town center is 5 minutes walk with good (+) close to the airport, wifi, nice and clean, good decent food (+) lounge, wifi, close to airport, clean, good value for money (-)wifi was not good (+) lovely new carpets in room, clean new ensuite, good wifi, comfortable beds (+)wifi in my room was really good, i got some remote work done easily (+) rooms have everything you need - bathroom, wifi, cable tv (-)wifi did not work on my phone or ipad (-)wifi was a bit slow. (-) ps wifi wasmuch better than last time i stayed

comfortable hotel with laundry and ironing facilities as well as a free luggage room for the guests

were not towels in room, i had to go forage for them in laundry room myself as reception was closed

beds - we had a triple room, and that is not always the case; good breakfast, bar on premises, economical transport to gatwick, everything was clean

wifi didn t have the best coverage throughout the house

would have used the bar for food, unfortunately there was no vegan option

the rooms are clean and the wifi is very quick

comfy beds, really nice breakfast, bar on site which was good

i could not get the wifi password as i had emailed her,but she didnt check her email until the evening and then told me

and wide selection of breakfasts, in dedicated kitchen area with table and well stocked fridge

the pool and the people were very accommodating and helpful in a stressful situation

would probably have been great during the summer season when the pool and spa area is open

communal kitchen well stocked with everything we could have needed

old and bad beddings specially for kids bunk bed

liked the included breakfast, along with the location to gatwick airport

had very noisy neighbours above us perhaps kids running around so would prob not suggest ground floor if you don’t want to be

wonderful free continental breakfast, from 4:00am until 10:00am!

breakfast starts early in the morning so we could grab coffee and some snacks for the kids (unlike north-american places that start at 7am) we also like that you can arrange airport

spa and relax

breakfast was good, bar food great, buffet evening meal tasty

bar service was rather slow

decor in reception, bar area is a bit to personal taste

need more activity and play area for kids

the gym is very small and not very inviting, not much equipment and space

the gym could do with a clock and a scale and the rooms are a bit dated.

room was fabulous. best beds ever! breakfast was excellent and the staff were wonderful.

we then ordered room service which was a fabulous addition and offered a good selection of dishes that feel far

think the early check in fee of 59 euros is a bit steep

it's insanely busy - and loads of kids bunking off from school to go on hols nowhere near half-term

the next morning me and my kids went to check our bags for the flight 3 hrs before at 7 am

hotel is in gatwick north so if you are flying early or with kids then definitely book this hotel

no early check in

to have the complimentary breakfast and be located great for north terminal and easyjet and don t have to walk outside

the staff at the restaurant and bar are exceptional. location and spa amenities are wonderful.

the spa and the gym sauna and steam room were not working and that could have been made clear when we booked

went early for breakfast and the staff were very good and breakfast excellent

less you count an unattended field next to the parking lot and some unappealing paths along berry bushes)

the food was fantastic and the room service breakfast was exceptional

travelling with three young kids too and they all loved it

friendly and helpful staff! nice swimming pool, gym and room.

friendly staff, bar dining specials, pool, late check out available

the heated pool to ourselves both afternoon and morning, staff at the bar were really great too, room service was prompt and tasted lovely

we ordered 3 meals from room service , all piping hot and delicious

breakfast too expensive

the breakfast was excellent

had requested an early check in and they were able to do that for me

stayed here over a week) i have found male beard hairs on my breakfast or dinner plate in the bar and breakfast area

very clean and comfortable, lovely breakfast

gym staff comfortable

excellent location helpful staff good breakfast considering this is an ibis at the airport

and accommodating ,airport shuttle which runs often ,has a bar and restaurant on

we had breakfast & and evening meal from the restaurant & thoroughly enjoyed it

it was also a bit annoying to have to download an app just for the laundry machines, but was glad to have the service available regardless

they just did everything possible to make our stay perfect, and also offered early check in and late check out options to accommodate our timing

short drive to eat and drink nearby also close to the town also has a restaurant and small bar i was very surprised with how good it was for the price

the lady on reception looked after me and allowed me an early check in and a late check out and was very friendly

comfortable beds, very clean, very nice breakfast, super friendly and helpful staff, games for kids available, nice and quiet, 24 hour lobby

we had drinks from the bar which were very reasonably priced, and the breakfast was to die for

no wifi in room

wifi was good meaning that i was working away from the offices but maintained access to all the

wifi was poor

the wifi had a good signal for the internet

hot water, wifi, tv, heating, all ok

there are two adults and four kids so we needed two rooms

parking, excellent wifi, big shower, comfy bed, nice toiletries, velux window was excellent for ventilation on two hot

the next morning we got the kids breakfast but we waited to eat

location, nice comfortable room with good wifi, asian restaurant next door, free parking in front of hotel

was helped by staff when i couldn t access wifi

free parking , free wifi and low prices. near to gatwick . clean sheets

microwave, toiletries, iron & ironing board, wardrobe, coat hangers, desk, usb charging sockets, wifi, comfortable bed - excellent

the wifi connection was not available in our room

room was very clean, has free wifi, fridge, toiletries, microwave and apart from the banging doors, the area around the hotel was

breakfast menu

wifi was weak

and we managed to get a parking space

had parking staff were nice easy to get into town pub downstairs

was a different one from the one the stuff had given, then because

friendly staff. car parking available. teas and milk in the room and some toiletries.

get any wifi or data when you was in the room

no real facilities needed a bit of extra shower cleaning lousy wifi

excellent wifi

) was very comfortable but no wifi as listed, it seems that they need to move the wifi boosters about a bit

room

we were disappointed that we could no order room service

the tv and wifi didn't work. otherwise excellent.

��c

very friendly bar staff.

no hot water in the bathroom and could not connect with the wifi in my room

ate in the bar in the evening because there was a wedding in the restaurant, menu a bit limited

room service and parking

parking, decor and warmth

location ample parking, quick check in process very helpful at the front desk felt safe and all the correct

i also used room service and it was quick and the food tasty

bar is good and the food was excellent value for money

could of been free wifi

bar staff very helpful and made us food just before closing bar food, was lovely food.

could be annoying is lack of network service due to the area and only wifi in the public areas

staff were really helpful, allowed our request of an early check in to be granted

view over part of the golf course, room was a good size sleeping 2 adults/2 kids and swimming pool was lovely

friendly, and helpful, the rooms are very clean, and the views from the restaurant over the golf course are excellent

breakfast was exceptional

most cabins we stay in have this and it helps when you have older kids who want to watch their stuff on the lounge t

have preferred it if pool open to kids later - our sensible teens were disappointed about the restricted times

some things to note: - celiacs beware: room service is pizza only - trauma-sufferers beware: the fire alarm may go off

breakfast

great breakfast, hotel sat in a beautiful location

speaking to the hotel in advance the room wasn't ready for early check in

the superior room was big and clean. the room service tapas dishes were good.

friendly and helpful bar staff

friendly and big thanks to issizy hope i ve got that right who showed us round and did evening bar service and breakfast next morning

brilliant evening meal and nice breakfast to start the day

plenty of free parking

breakfast was very good and always freshly cooked

wifi worked fine on day one, then it became very slow or non existent.

booking in , rooms were fabulous cozy n comfortable, great view , totally clean , beautiful clean bar and efficient service,breakfast superb the whole experience was wonderful made our weekend we

wifi access could be problematic

card folder with the room keys showed a wifi access code which was out of date

loved it all, great parking, welcome, room, food and a good nights sleep