great service, the location is good given its near the aerport. wifi connection was excellent.

lovely place with bar and restaurant lovely bed and excellent breakfast - would go back there for that alone;)

beds - we had a triple room, and that is not always the case; good breakfast, bar on premises, economical transport to gatwick, everything was clean

after a very long day, driving from wigan, we opted for room service, and it was really tasty, generous, and hot

would have used the bar for food, unfortunately there was no vegan option

there s a bar and food to purchase

here before nice small bar friendly staff an just round corner to airport will def stay

only there short time arrived 10 pm showerd slept well had breakfast then off

though we did not arrive till two in the morning our flight was delayed beds very comfortable breakfast was great(continental) but great selection hotel supply shuttle service

excellent lil bar and restaurant attached

very clean and nice rooms, nice staff, nice breakfast buffet and very close to gatwick airport.

got early check in which was lovely, nice walk into town (approx 12 mins) and car was in secure car

the late check out time was much appreciated also

breakfast starts early in the morning so we could grab coffee and some snacks for the kids (unlike north-american places that start at 7am) we also like that you can arrange airport

lovely family room with kids toys there, lovely touch!

shower had alot of mildew. the room smelt a little like old gym clothes and damp.

very good breakfast, spacious room, all impeccably clean

did request an early check in and they didn t help me at all, then i have to pay 10 pounds so the cleaners can

easy parking . breakfast very nice kids loved that

rooms very comfortable, breakfast was excellent

i could not get the wifi password as i had emailed her,but she didnt check her email until the evening and then told me

there was a microwave and jug in the room and the kitchen

couldn't get wifi to

wifi worked well

the pool was lovely and the garden was also beautiful

are all there if needed extra beds in rooms are comfortable rooms are immaculate tv and of course wifi ( god forbid it didnt have that with an 8 year old the world would have ended (+)the wifi and breakfast were excellent. (+) fully adjustable air conditioning, the tv has digital tv service and there is free wifi (+)and excellent; room-very convenient; wifi worked very well (-)wifi dropped out often. (+) the hotel was very clean and comfortable with good wifi and toiletries provided (+)great breakfast, good wifi, clean property close to the airport (+)rooms, good restaurant in the hotel with wifi available (-) i couldn't see any information in the room about wifi, breakfast times, check-out times etc (+) wifi was also very good

great breakfast and location. shuttle was easy to use.

our iron board and iron was broken unfortunately and tv nothing there for kids to watch

the facilities and staff were excellent and it has a gymnasium

cluding healthy options ) gym

we elected to eat in the bar/restaurant

gym facilities were excellent and staff extremely polite and helpful

open cafe; allowed very early check in for an additional fee; hotel is right next to the west jet check in - perfect for

it's insanely busy - and loads of kids bunking off from school to go on hols nowhere near half-term

salad options as main course on the room service menu - too many pizza/burgers :-)

fast wifi connection

it is comfortable, great breakfast, great bar and vanda is one of our favorite restaurants

the gym was very tiny, not very well equipped.

it was difficult to find a seat in the bar area fir a ore-dinner drink

we didn t receive our booked wake up call for our very early check in

very good room, lounge area and bedroom area! fridge in the lounge! parking cheap very good.

really comfortable bed. reliable and secure wifi. location good given my travel plans.

the kids crawled under the beds and came out smothered in dirt and dust

ample parking and less than 10 minutes from gatwick

lounge and bed were wonderful. large tv and good wifi

very comfy bed, flat screen tv, wifi, clever room design and space usage, location

ggage holes) didn't pay extra for wifi and location couldn't have been better

no in room amenities but tea and coffee were in a little kitchen on a separate floor

facilities were great and kids loved watching the planes take

beds ideal for kids under 16, and a tv at the foot of the main bed so we could all squash together to watch tv

the kids got veggie sticks

food available in different venues, good location close to airport, wifi good, comfortable room and bathroom

space, comfortable beds, great for kids, easy to get to from the airport

room service was quick, rooms are large, very clean and quiet

gym was great. beds very comfortable, quiet room.

didn t have free wifi in room

was excellent, walking distance from terminal and bus service when you have kids and

quite a walk with kids from terminal to hotel, so use the shuttle.

not extremely far but with 2 small kids and luggage at night was a little but tricky but

t great with heavy cases & kids)

wifi was intermittent.

a female in 30s)

the outdoor bar was too open.

the restaurant but was made to feel very welcome and comfortable chilling out alone in the bar

good food & relaxing bar area

bar area is a bit weird, since covid and opening back up there is not a large staff

sofa bed dangerous for kids with springs coming through

charge for bar service but these are all very minor points

wifi weak

no kids options for the breakfast

there was a cot and mini fridge in the room as well as baby blankets, breakfast was brilliant and the lady sorted our taxi and even let us check out a little later to

site parking at great rates friendly staff great breakfast bag to go if you have to leave early bar facility great restaurants and pub in charlwood

location close to gatwick airport excellent breakfast

no bar area but not to be expected in this size of property

comfortable beds, very clean, very nice breakfast, super friendly and helpful staff, games for kids available, nice and quiet, 24 hour lobby

everything at this hotel was excellent: room, shower, wifi, quietness

gym staff comfortable

self-service guest laundry

if you are traveling for work, the wifi is fast and the desk you get with the room is big and spacious

breakfast very good better than our stay 2years ago

bar staff were very friendly

breakfast rip off

near the airport bar and restaurant available at the venue big room, comfortable bed

the bed was really comfy, the pool and gym were clean, everything was amazing

there is a beautiful bar and restaurant on

lovely location, nicely decorated and lovely bar and eating areas. homely.

wifi registration with iphones doesn t work

t kids will be kids :) )

everything else. room was huge. strong wifi, great surroundings and helpful staff.

wifi in the room was a bit slow, worked better downstairs

there are two adults and four kids so we needed two rooms

complained about our kids throwing a ball around in there huge backyard so not kids

ud83eudd75 kids could not eat it

fi was not working for about an hour on arrival)

ud83eudd75 kids could not eat it

good fast reliable wifi

staff was nice, free parking, free wifi and nice facilities like microwave in the room.

great breakfast

breakfast was really good with two charming lady.

the breakfast is not your strong side. need work on it.

everything was great except for wifi which was too weak therfore pretty useless

of consistent wifi

wifi signal

room was very good, very clean and everything worked fine , apart from the wifi password didnt work but was not a problem to us , the bed was very comfortable and we didnt

should have been provided with wifi code at check in

delivered what what we wanted , and more. evening meal in the bar was excellent, and good value.

back in time with a proper old school hotel but with the mid cons of top bathroom and fast wifi

could of been free wifi

bar staff very helpful and made us food just before closing bar food, was lovely food.

that wifi and breakfast wasn t included...

great room , bar and atmosphere.

room service menu very limited.

so thankful and amazed that this holiday inn not only had a late night bar but 24 hour food and room service

it was too noisy at night. kids were running around in the corridor.

i felt safe as a woman travelling alone and comfortable having a drink in the bar on my own

was greeted by the lovely debby at reception and then went onto the bar to see an amazing bar tender called juliana, juliana was also so very very helpful and very

i saw several people enjoying the bar food and i wish i'd had that

bar service was rather slow

especially with kids in tow

the food and the room service staff very rude

the wifi had a good signal for the internet

wifi was good meaning that i was working away from the offices but maintained access to all the

free wifi and a smart tv everything that i needed prior to an early flight

wifi good

wifi was poor

wifi wouldn't connect at all

had free use of the spa and gym facilities with the booking which were very modern and varied

complimentary dvds and room service was brilliant

well equipped room and excellent breakfast. parking a few yards from check-in.

spa facilities were great, room was great. staff were very good, restaurant food was fantastic.

friendly staff. car parking available. teas and milk in the room and some toiletries.

have to go down and up the stairs as often as necessary, which actually happened, because the wifi password didn't work

wifi didn't work

no wifi connection

good location, ease of access to rooms at the rear of the property. good parking

room, nice selection of toiletries and extras, very comfortable and room service was easy to use and delivered promptly

was perfect from parking the car ,plenty of space to the room and food staff were very professional, friendly and

most of the food advertised on the menu card from room service was not available hence no much option

no restaurant, though the bar meals served in the lounge were good

was excellent from the time i arrived plenty of space for parking lovely back area around the patio and entrance to reception got checked in almost

handy parking, comfy + spacious room, moderate price

the porch and the easy access from motorway and free parking free internet really nice for a pit stop over

parking

ordered room service. food was lovely

ore in a room that cannot be see bar area - set up some tables in this area

the restaurant and bar have good food and great atmosphere

most cabins we stay in have this and it helps when you have older kids who want to watch their stuff on the lounge t

plenty of car parking and a nice walk around the grounds and golf course

lovely view over golf course, lovely breakfast, plenty of choice, very helpful staff

have preferred it if pool open to kids later - our sensible teens were disappointed about the restricted times

was being refurbished - it would have been nice to not to have had to pay extra for access to the pool under that circumstance

i ordered room service for dinner

a lot of options for room service meals, their 2 restaurants

i would have like more cooked breakfast options on the room service menu

rooms were beautiful, staff very attentive, spa was amazing

the pool/sauna/steam room and hot tub were an added bonus and well maintained

fact that when we booked the room, we got the spa and swimming pool included for the price that day and the next

the gym was small and limited

free parking , good location , comfy bed and pillows

we ate in the bar one night and the food was delicious

as our stay was over the new year period the pub, the bar and the dining areas were very busy, but the reservations for our group of 4 adults meant we

decent wifi

the breakfast was good and the pub itself was large and well frequented with plenty of parking

wifi wasn't working.

parking clean

spa brochure stated that it was adults only in the swimming pool from 9am-3pm but there were kids in the swimming pool at 9

i was on the first floor, kids with parents on second running around until 10:30pm - not funny!

staff,very good breakfast, plenty of car parking space

i was on the first floor, kids with parents on second running around until 10:30pm - not funny!

were amazing, the beds were really comfy and the staff were very friendly - i also managed to get early check in which was really helpful as a wedding guest nearby

position, lovely bar attached, spacious room.

only

no issues with wifi

e bar downstairs owned by the same people) was good fun with the piano man

renovated rooms, excellent bathroom, good wifi and tv, tea/coffee facilities, period furnishings and tasteful mellow colour scheme

perfect location for walks and plenty of free parking

there was plenty of parking

beautiful location with plenty of parking

very good evening dinner and breakfast in the morning

wifi was touch and go, but that was because of the location, no fault of the inn.

very cosy room. friendly staff. nice bar area. great breakfast.

was told room service for drinks would be 7, which seemed steep so went to

only down side is parking which you need to book

phone

there is parking on site

the hotel lacks facilities like pool, spa which would have made this luxurious

breakfast, did a wine tour and it was great, did a walk the next morning

wifi did not work at all

the hotel manager rang us in advance to let us know and explained that there would still be a bar menu available at the hotel

regular room service was suspended due to covid precautions, but the cleaning staff were attentive and

late check out on monday meant we could have a very relaxing morning

great place for kids they loved the pool and box hill

i had room service

plus the attendant seemed more focused on telling off kids if they moved any quicker than a slow walk than on running a cleaning net through to scoop out

to close the bar early so our group couldn t get a drink - this was then rectified as somebody came over and

beautiful sunny afternoon, and evening; view out over golf course, into the distance, while enjoying the sparking wine flight, just magical

fantastic full english breakfast. great staff

it was exceptional, everywhere is so clean, well done to the cleaners, we had the continental breakfast and it was really very nice, the staff could not do enough for you, the lady at breakfast

the staff were happy and helpful, the breakfast was divine and the bed was like a cloud, we will definitely be coming back

the terrace overlooking the golf course was gorgeous and we even saw many of the herds of deer that come out at sunset

simple, interior decor to bedrooms friendly and accomodating staff lovely olde english pub bar with fires- very

it was only on our last day that we learned the inn is the 2023 winner of the national pub & bar of the year awards, and it shows from the professional staff, to the delicious and

great bar and restaurant with genuinely fantastic food

was a shame we were not told the bar was shut and so was the restaurant

a teeny gripe regarding the wifi

lovely staff, clean room, quiet, comfortable location, huge parking!

decent wifi, quiet location

but it suited a married couple on a night away from kids

good location, good parking, good breakfast, nothing negative to say

wifi excellent

welcome, staff couldn't do enough to help, spotlessly clean and lovely breakfast

room was very comfortable breakfast excellent

was allowed a late check out at no cost as there was no one booked after us

guesthouse is well situated & has free guest parking which is a must for me & for my elderly mum

lovely room, brilliant staff and breakfast. great location with free, safe parking.

didn't have time for breakfast, but did have a bar meal

kids couldn’t use the pool till 2 o’clock

asked for a quiet room, was put in one of the rooms closest to the gravel car park and where the laundry cages were rolled out in the early hours

things were fine apart from my first room service order in which they didn't process it and our dinner was very late

room service was great, food was delicious plus an amazing setting and grounds!

the building itself, and the bay window my room had overlooking the courtyard and part of the golf course

we liked the early check in which was good.

wifi drops out quickly if you don t use it so you need to continually re sign in.

think couldbimprove on the bar area

the bed was comfortable and the room service food was good.

bed comfortable and room extremely clean and early check in wasn't a problem

the kids had their own beds and there was enough space for us

bed very comfy and breakfast very good a lot of choice and had a nice view of epsom down s

only thing we would change is a better option for kids sleeping

some noisy kids in the corridors all hours - not your fault

the breakfast hamper is highly recommended as you can slouch in the comfy robes on the balcony

particularly the spa which was very good

breakfast at the botánica in the spa was delicious and the restaurant very comfortable and

breakfast, spa, room, restaurant

spa with swimming pools and gym absolutely fantastic

easy to find easy parking good service

the late check out was also nice, but not required

of parking, friendly staff and atmosphere, excellent food, and near to where i was working

plenty of parking

wifi didn't seem to reach our room (no 5) which was a small problem as i had no mobile service (+) the free wifi in the pub was really good and very fast (-)room was at the far end of the corridor away from the pub and the wifi didn't quite reach that far, given that the mobile phone network is quite poor we were in a (-)wifi only limited to the bar. mobile reception very poor. (+) all the necessary facilities (shampoo, lovely towels, wifi, etc (-) a plug socket near the bed would be nice, the manual in the room needs updating with wifi login as my room had no other signal on the 3 network but other than that nothing (+) plenty of free parking and free wifi (+) good free parking and wifi (+) the free wifi was strong and worked without issue which often is a rarity in hotels (+) our room was clean and quiet, and the wifi was good (+)good tv and wifi, comfortable bed,good food.

there is plenty of space for parking

the food served in the restaurant for the evening meal was superb as was the breakfast

nice room, comfy bed, excellent breakfast

free parking (unlike most hotels nowadays) (+) the large private parking was very much appreciated (+) food was really nice, good parking, nice shower (+) parking ~ there's enough parking & it is very safe the all place it is beautiful, style & cozy (+) ample safe parking plus charging points for electric vehicles (-)was very slow :( and only one choice of lager/ale in their bar :) motorcyclists, be aware, the parking is covered with pebbles and if your bike has a stand, it could be hard to park it as long (+) plenty of parking (+)the bed was amazingly comfortable, staff very good, lovely decor, ample parking. (+) very comfortable place with easy parking

very close to slinfold golf club

breakfast cooked to order

it was a monday evening and the bar was open for food, which many aren t at the moment, with continental breakfast left out on a

i stayed there for a party they hosted in the bar but i know some were staying as an overnight connection for gatwick too for the mornings flight

a self service continental breakfast was well stocked and set us up for the day

breakfast was amazing and just what we needed to finish off a lovely stay

monday evening and the bar was open for food, which many aren t at the moment, with continental breakfast left out on a help yourself basis in the morning

lovely pool

breakfast, lovely hosting, cosy room with lots of little amenities and extra touches that made it

the english breakfast is a feast i can recommend

room was fabulous, the gardens and swimming pool were a lovely extra to have, and the breakfast choices were plentiful

breakfast was catered for me and made me very special - you can tell she must have been a great mum

hosts welcome and hospitality, bedroom facilities, the breakfast options, everything to be fair

i also liked being able to start off the day after having a good breakfast, and not having to adapt to timetables was another bonus feature - i could come

very clean room and good facilities and wifi.

laundry and breakfast with communal kitchen

noisy delivery of laundry very early in morning

super helpful staff, easy to reach, plenty of free parking and within 5 minutes of our venue.

have found and used this hotel, and will use again, good location for what was needed, plenty of parking, great food

the room was lovely, fab breakfast, free parking

card folder with the room keys showed a wifi access code which was out of date

only a 10 min taxi ride from the lindfield golf club.