wifi was good and we had no problems connecting our various devices

renovated rooms, excellent bathroom, good wifi and tv, tea/coffee facilities, period furnishings and tasteful mellow colour scheme

cjs bar is a buzzing hive, great food, great drink selection, terrace upstairs to enjoy the sun and

restaurant, and jc bar are connected to the hotel

e bar downstairs owned by the same people) was good fun with the piano man

of the best hotel to relax if only they had child friendly pool

real credit to the hotel - all staff friendly and helpful - spa treatment very nice - free ample parking - huge bathroom - kettle, tea, biscuits very welcoming - lovely air con - beautiful quiet

swimming pool

the spa hotel

spa day experience is fantastic

we had a very nice meal in the bar and the girls enjoyed a super cooked breakfast before we set off early to our day out at

enjoy the bar area and talking to owen and his colleagues

wifi is a bit slow

use pool facilities after checking out, they explained it was due to not being covered by insurance

only used the hotel as a place to stay and a quick beer at the bar before we left

shower excellent, wifi really good

card folder with the room keys showed a wifi access code which was out of date

wifi access could be problematic

comfortable bed strong shower wifi tv room service

staff, clean room, good hot food at a reasonable price, prompt and efficient room service, convenient location, comfortable bed

very spanish looking and spa excellent

bar service was rather slow

awesome bar staff, very caring and understanding about where to properly park my classic car.

the room service who helped me but refused the tip i offered after he helped me to check out.

spa and relax

kids running up the corridor, people in the next room talking and going to the toilet

big double room with sofa, free wifi which is always a bonus, bathroom very clean and a lovely breakfast and coffee as well and

comfortable room, friendly and helpful staff, excellent restaurant service for an evening bar snack and breakfast

the room service available at most times was very convenient

so thankful and amazed that this holiday inn not only had a late night bar but 24 hour food and room service

food is really good & they go the extra mile starting to early to make breakfast thank you the breakfast trays were amazing again, much appreciated

the breakfast was spot on

plenty of parking

easy to find easy parking good service

was lovely staff were so helpful room was perfect and breakfast spot on will be staying there

staff were very accommodating, pool and spa were lovely and great views from the room,

a great hotel,lovely spa facilities and great staff.

enjoyed the pool and the golf

kids menu extremely high

were amazing, the beds were really comfy and the staff were very friendly - i also managed to get early check in which was really helpful as a wedding guest nearby

stayed to be near to gatwick and the cophall parking

wifi in upstairs rooms which makes it difficult travelling on business

amazing staff, great location, exceptionally clean, great breakfast

everything else. room was huge. strong wifi, great surroundings and helpful staff.

more milk in the room for a 2 night stay. the bar supplied more when requested.

the staff were friendly and there was free parking on site

as our stay was over the new year period the pub, the bar and the dining areas were very busy, but the reservations for our group of 4 adults meant we

good overnight pub stay, quiet room, pub meal/ bar available . very convenient

clean room, easy access, off street parking

liked the place and type of room they provided, there are no hidden charges means wifi, and no parking

friendly staff, bar dining specials, pool, late check out available

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son was unwell and i would commend the staff on their understanding and allowing us a late check out instead of waking him

staff were really friendly and helpful. kids loved the pool

rcharge)

no wifi in room

wifi good

hot water, wifi, tv, heating, all ok

wifi access was lacking but it was only minor

first off called on the day to ask for early check in which was granted and code was sent to me and when my partner got there the room was

late check out was very helpful & staff were helpful

not extremely far but with 2 small kids and luggage at night was a little but tricky but

a bar snack i ordered a mushroom and pineapple topped piazza, the mushrooms looked like they were

car parking charges were too high for paying guest - 25 pounds on top of hotel bill wifi was really

50 for a bag of crisps for the kids - rip off

ordering in the bar was great

the kids got veggie sticks

the kids were excited about it

this allowed for a relaxed flight and our kids were not worn out and

space, comfortable beds, great for kids, easy to get to from the airport

2 adults 2 kids with 2 briefcases

lady at receiption asked to wait till 4 pm or pay 44 gbp for early check in - when i came

also 2 mins from restaurants, shops etc helpful 24 hrs staffing, nice little communal kitchen with complementary drinks machine, peaceful, very comfortable, great shower

kids enjoyed free hot drinks

always a corner room - and the airport runway view upgrades to aspire for 30 was incredible for kids

ev charging points at hotel, staff really friendly and helpful - top drawer

very good buffet breakfast

we didn't eat here as the restaurant/reception was full of noisy kids

room was good, bed was comfortable and breakfast was good too!

bar and restaurant are nice as well, food was good but in my experience bit pricey

parking facilities were also very good

the kids loved the pool and we had a good walk around the grounds

probably young golfers who had been to the bar

it had a great selection of food options for breakfast, lunch, and dinner, and everything felt well organized and welcoming

we had breakfast an dinner in the restaurant and both were lovely

terrible wifi!!

proximity to lgw north terminal is superb, facilities are good, gym, restaurants etc and the rooms are clean, comfortable and spacious

not well signed when you get off the shuttle from south terminal

we didn't have breakfast we had to leave early.

hotel location ideal for flights to/from gatwick. gave us an early check in.

we had a couple of drinks in the bar downstairs which was decorated lovely

ye olde wifi. only available in the lobby close to the modem. frustrating in the modern era

sofa bed dangerous for kids with springs coming through

a bar would have been more useful than having to wait for a waiter to find us

everything was perfect. room, service, amenities, wifi, location just super extra class.

have liked a more extensive room service menu, but as we are in the middle of the covid crisis i thought it was good enough,

the free wifi is very good

bed was comfortable, good gym for a hotel, excellent location just a walk through under cover to gatwick airport north

the next morning me and my kids went to check our bags for the flight 3 hrs before at 7 am

evvening in the gym followed by a breckfast available fron 04:00 hours for those very early

derstandable considering it’s a popular airport stay) but it kept us up all night and the kids so they were shattered the next day so might as well just drove

our kids were a bit disappointed not to have access to the garden during our stay

d an early check in) within walking distance to shops/restaurants/railway

easy parking . breakfast very nice kids loved that

good and regular bus service from guest house to airport very peaceful etc nights sleep

instructions for wifi in book were not correct/did not work

communal kitchen well stocked with everything we could have needed

small with two doubles squeezed in with barely any space between

in a quiet neighborhood close to airport the family owned compound is lovely with swimming pool, hot tubs and back garden equipped with tables lounge chairs and barbecue grills

loved the pool

the lady on reception looked after me and allowed me an early check in and a late check out and was very friendly

comfortable beds, very clean, very nice breakfast, super friendly and helpful staff, games for kids available, nice and quiet, 24 hour lobby

they just did everything possible to make our stay perfect, and also offered early check in and late check out options to accommodate our timing

site parking at great rates friendly staff great breakfast bag to go if you have to leave early bar facility great restaurants and pub in charlwood

short drive to eat and drink nearby also close to the town also has a restaurant and small bar i was very surprised with how good it was for the price

comfortable rooms with free wifi. lovely breakfast. friendly staff. great location.

would have used the bar for food, unfortunately there was no vegan option

the wifi was excellent

amazing staff, comfortable rooms with an amazing bar and snack menu!

there is a bar and a separate restaurant

convenient and early check in available

good wifi free safe parking with a 10 min drive for gatwick

pet friendly, excellent value, easy access and parking.

trays of dirty plates and cutlery were left on the landing together with bundles of used laundry

friendly staff good location and very quiet with plenty of parking tucked out of the way.

it was a monday evening and the bar was open for food, which many aren t at the moment, with continental breakfast left out on a

breakfast was amazing and just what we needed to finish off a lovely stay

parking is provided to the rear of the property and i had a warm welcome

a self service continental breakfast was well stocked and set us up for the day

included breakfast is basic. cereal, bread products. some fruit. additional cost for cooked food

very clean and nice rooms, nice staff, nice breakfast buffet and very close to gatwick airport.

old and bad beddings specially for kids bunk bed

considering we had 2 small kids and we feeling like we are already running 40 minutes later than planned time, it added some

breakfast starts early in the morning so we could grab coffee and some snacks for the kids (unlike north-american places that start at 7am) we also like that you can arrange airport

had very noisy neighbours above us perhaps kids running around so would prob not suggest ground floor if you don’t want to be

also has all day menu ,lovely little bar too

were not towels in room, i had to go forage for them in laundry room myself as reception was closed

group of 20, they really made us feel welcome, opened bar to accommodate us.

especially liked they provided a take away breakfast bag if you were unable to make breakfast.

excellent lil bar and restaurant attached

in restaurant (dinner and breakfast) was very good quality and staff were attentive

great gym

the restaurant staff were so nice withthe kids

had requested an early check in and they were able to do that for me

kids ate free, the kitchen catered well for gluten free

breakfast menu

tha breakfast was very good.

early check in was helpful

room was very clean, has free wifi, fridge, toiletries, microwave and apart from the banging doors, the area around the hotel was

free parking , free wifi and low prices. near to gatwick . clean sheets

the next morning we got the kids breakfast but we waited to eat

too expensive for what we got especially since 2 of the kids didn't eat anything thinking that

the wifi is absolutely rubbish . didn t work at all. couldn t do much work on the laptop.

ud83eudd75 kids could not eat it

poor phone/4g reception,

in order to sleep in different beds with my teenager kids

lounge and bed were wonderful. large tv and good wifi

the staff went well above and beyond to help us and our kids

very good wifi

really comfortable bed. reliable and secure wifi. location good given my travel plans.

the bar and restaurant were open late, meaning food and drink was still readily available when i

adjoining block had no access to the wifi, which was rather inconvenient

wifi is best in the annex/newer part of the hotel

wifi was intermittent.

a female in 30s)

room

) was very comfortable but no wifi as listed, it seems that they need to move the wifi boosters about a bit

weak wifi

should have been provided with wifi code at check in

no real facilities needed a bit of extra shower cleaning lousy wifi

staff were really helpful, allowed our request of an early check in to be granted

bar staff were so friendly also

delivered what what we wanted , and more. evening meal in the bar was excellent, and good value.

could be annoying is lack of network service due to the area and only wifi in the public areas

that wifi and breakfast wasn t included...

had two flights of stairs to negotiate from the car parking area but

the staff where friendly, the room was clean and comfortable, the hotel offered room service

great gym and good size pool in spa

but the facilities were all very good and modern, especially alongside the lovely spa and gym

breakfast was probably our only criticism. eggs overcooked and kipper a bit dry

amazing dinner at the glass.house, amazing spa facilities

a real negative but a lot of gym buzzing about as it s a david lloyd s as well - so not as quiet as we were hoping

this was disappointing although not a total disaster as i had access to the gym changing room

we could possible need from keeping the bar open at night just for us to escorting us to the spa facilities and making sure we knew where everything was before leaving us

s, just one)

comfortable and convenient for rail journeys. free parking.

have to go down and up the stairs as often as necessary, which actually happened, because the wifi password didn't work

good shower. free parking. nice pub. fan provided.

was a different one from the one the stuff had given, then because

no wifi connection