we made use of the pool and sauna

plumbing very noisy, issue flushing the toilet and water leaking from shower/bath no ev charge point as advertised fire alarm went off at 5:50am, but no evacuation

was fine - the food, the parking, the staff

the spa facilities

staff were really nice and the english breakfast is big and hearty and worth every penny, wasn t expensive at all

it has a restaurant and bar on site so no need to use the motorway services burger joints

th starbucks coffee making facilities), it is absolutely spot on, the staff are very

room service first class

perfect location for walking to flic flac for gymnastics competition

didnt work in room when i wanted to book room service

friendliness and helpfulness of bar staff and little warm touches like porridge in my room

clean. early check in. great food

room was lovely, the bar and food was excellent along with very friendly staff

the food was first class both the evening meal and breakfast, the drinks form the bar were excellent and good value for money even a good selection of real ales on my visit in good

the bar area is very welcoming and the staff are amazing

free wifi was poor and bad phone signal at the hotel

. the spa facilities, the bedroom, the restaurant all exceptional

clean and good facilities and bar staff were very friendly and helpful

it is so convenient and the restaurant is very good and we love to use the pool too

the gym and pool

paying each time i used the pool and spa didn't make it clear enough at reception

the tiredness of the pool and gym.

liked the friendly staff, the atmosphere in the bar and the happy hour with a quick simple menu

had to pay 3 extra for 2 of us to visit the gym whereas the website shows it included - gym and pool is always included in room rate

it is amazing to have access to the pool and gym spa which is beautifully kept

really good location. comfy beds and very clean room. easy early check in.

location was good, bar was convenient and had a good selection, reasonably priced too.

near leyland golf club which was venue for family party. bathroom very clean.

what really made my stay was the young man who worked behind the bar

very convenient location for where we was going, leyland golf club

a lovely place excellent food friendly staff and great bar with live music

no bar snacks need crisps and nuts as standard,please sort for my next stay.

access to the swimming pool sauna and jacuzzi was all very clean room was beautiful few little extras bathrobe and

the kids and i were comfortable and enjoyed the three days were were there

the kids and i were comfortable and enjoyed the three days were were there

great location & good car parking

breakfast start is a little late at 7am

plenty of parking available

dining area and bar area and common areas all excellent and very lush

breakfast was freshly cooked to your

food from room service very good too

clean hotel with cosy wee bar attached (nice choice of beers) staff were very helpful (in particular jennifer)

lovely rooms. great staff. good bar menu

bar area very stylish and good selection of beers

may put off some people who are expecting a more welcoming private access, but access through the bar is also possible

food and service in the bar area was fast

if i was being picky...the parking spaces are a bit tight!

complaint that the wifi code was not available in our room and we weren't given it at check-in

liked the ease of parking, the smooth check in , the room was lovely the bathroom was very good, the hotel was very

easy parking

staff and perfect location for my purpose comfortable bar area and lovely restaurant area i d definitely recommend staying

it was reasonably priced and had a very nice breakfast included in the price

breakfast really good

excellent stay. comfortable room, nice bar area and lovely breakfast

very easy checking in when arriving late with kids

staff very very helpful room excellent breakfast best tried in a hotel recommend no flaws at all

ferry was cancelled this was a very last min booking with 3 kids it was stressful as it was very late at night after some full on days but once we arrived at

great location for access from motorway, plenty choices for breakfast

however there was nothing we could purchase at the hotel, not even a bag of crisps or a bar of chocolate

kids cot were so flat and uncomfortable, it was nothing like the various alternatives displayed on

dinner and breakfast and the clean neat room

the hotel was next to a bar restaurant, and 2 minute walk from a super market

got a good bar good breakfast supermarkets a stone throw away first check in first check out i forgot my phone

as a family of 4, 2 adults 2 kids, it was ample space with a double bed and two singles

that jackie on reception was super efficient and the staff in the bar area superb and a credit to the

pub beside it was great for food and drink, lovely breakfast and there is a kids play centre 5 steps from the front door

room, very comforting after coming back from the all nighter :) also convenient downstairs bar and an easy walk to wigan town

very querky. comfortable bed's. although there is a bar downstairs we didn't hear any noise

drinks are cheap in the bar ud83eudd2a

staff, location, rooms, bar , cleanliness

noises that scared her and caused her to slip breakfast quality poor and lack of communication on kids eating

was exceptionally clean and having the sports bar in the mount made it even better

beds was very comfortable, the hotel was quiet, shower was powerful and lots of hot water, breakfast were large and very tasty

didn't have breakfast as we start work early, location is good for us

bathroom a little dated and leaking shower but overall a good stay was just disappointed with the breakfast

very large secure parking area on site

friendliness of reception staff and natasha liam of hairdryer quietness parking overnight

the location was good with lots of free parking

im a repeat visitor here like location,staff wifi

and location worked for me, good beds, good wifi, shower and a good pub across the road

the bar staff was great breakfast was excellent

we were there for a party which was only downstairs so it was convenient, bar staff were lovely during that also

the bar and resteraunt is perfect with tvs in every section to watch sports

we ate and had a few drinks at the bar if i am attending anything in that locality i would defo return

great stay, really enjoyed the buskers night on in the bar that evening.

some of the bar staff should learn to smile more

one of the staff members offered to charge our phones at the bar when the plugs in our room fused, which was helpful

everyone working in either the hotel or bar were lovely

great bed big tv quaint old bar area. nice bathroom great location opposite station

it was nice to have a drink in the bar downstairs with the locals and it was quieter as it was a weekday stay

there was no cereal that my kids liked, the bacon was tough and the tea and coffee did not taste nice

pool was great for a quick dip with the kids

budget hotel with pool and gym facilities and close to middlebrook shopping centre and bars and m61 - brilliant

all met with our expectations, wish we had time to use the spa facility

wifi was terrible

quick response from room service and reception

plenty of parking

we could've eaten in the bar but chose room service

lots of car parking spaces right in front of hotel

ev charging points available which were reserved with cones

room was very comfortable and the wifi was good

nice restaurant and bar area

had a good breakfast

kids said sofa bed springs were really uncomfortable and whinged we slept ok though!

unfortunately we were in a rush to put kids to bed and do some work and weren t able to be discussing this with staff - although they

lovely bar with tasty bitters on hand pump

a big shout out to dave the bar manager who was amazing

personally cooked by bar manager, david, who couldn't have been more attentive

staff food bar dog friendly all excellent

car park was close and we could access our room from a side entrance without walking through the bar and restaurant

kitchen area well equipped, great location for the centre of town and situated in a nice leafy part

the kitchen was really well set up and i appreciate the fresh milk in the fridge and basket of snacks

i can’t really fault anything. maybe more utensil’s in the kitchen.

location for our stay with 3 small kids, right by town but quiet and parking close by

the host was also kind to leave us a few treats, and my kids loved them (cookies, crips and cereals)

there is parking for free if travelling by road

to locate and lot of parking at the front of the property

not need to use the wifi although it was available if i needed it

no wifi in top floor room.

host & staff comfy bed & pillows clean & tidy breakfast was included and it was really good car parking available excellent

breakfast was a serve and make yourself arrangement which worked for us as wanted to have a chilled

continental breakfast is included each morning

very clean, central to preston and a lovely place to stay, the breakfast choice is really good too, the owners can’t do enough to make sure you are happy &

continental breakfast was great and fresh juices

great set up, easy check-in and loads of variety for breakfast

think when getting room service though it would be easier if you could charge it to the room and pay when you check

the bar area small and i would prefer socket near the bed on the side not near tv.

we didn t use it but there was an extensive room service menu

only 1 bottle of cider in the bar and glass of wine a bit too pricey.

parking right outside

very helpful staff especially in bar area . we had lovely break in hotel .

free parking free wifi clean all round friendly staff

wifi was a bit patchy in the room but fine elsewhere in the hotel.

very clean! the staff is extemely helpful, room service is awesome especially later on at night!

not guaranteed parking

good room service

the hotel accepted my early check in request. the bed was large and very comfy.

it s central, they have great wi-fi, parking places and really nice rooms

management at reception desk were very friendly and hospitable, room service attentive and unobtrusive, with bed and bathroom made spotless

environment clean room and comfortable night to spend without any noise good and fast wifi and free car

we requested an early check in and that was no problem

to where l needed to be, early check in so massive bonus, check in was quick and easy, room was big for a single room, bed

everything, room rate very good, friendly and welcoming, early check in, extremely quiet, comfortable room/bed and an amazing breakfast

also had space to park a jeep and trailer there

lovely breakfast. lovely room. friendly staff.

felt very welcome when we arrived. the room was beautiful and spotless. breakfast was delicious

breakfast was good as well, nice and freshly cooked

on site parking and a great breakfast

excellent breakfast and service

food in bar was excellent well cooked to a high standard, also staff very friendly and helpful

the bar staff are very pleasant too

i had to wait 15-20 minutes to order my food as there was only one staff most of the time on the bar and they were not serving customers in order by the time i managed to order it was 2045h and

unfortunately a few items on the menu and bar items were not

for a family event asked for early check in was refused, waited till 2pm room wasn’t ready got told to dump our bags cleaner

the staff very friendly bar staff ann marie

due to no fault of the hotel the bar was closed on the thursday night.

own bar too

lady behind the bar and counter was lovely

fantastic entertainment in the bar on good friday night

i booked dinner and breakfast- excellent value and good choice of food

breakfast wasn’t topped up, so some items missing.

very friendly staff, good choice of breakfast and clean room.

the bar closed at 10:30pm

standout rooms are clean and comfortable gym is

park and that guy start rounding all over the car park he was tryin to be to smart there is no room service until u checkout no support nothing and also train station is farrrrrr from the

not enough choice on breakfast as some people aren't able to eat what you offer

only thing was the bar closed which was a shame .other than that it was very nice.

staff 'accidentally' calling the room service phone in my room, very late at night thinking i had ordered room service, this woke me

the atmosphere was great kelly the bar lady was so welcoming the room was a good size

well laid out and bar and restaurant on site .

a drink at the bar they had 2bottles of cider for £5, i asked if i could buy 2 for the wife and leave one in the

the bar and food

staff, comfy bed and excellent bar and food prices, suited our required location with good parking facilities

always staff are fantastic, from reception to all bar staff there great and go above and

i couldn't get a good wifi signal in the room. had to tether from my phone all week.

the food in the pub/restaurant was good value, and again the bar staff were welcoming and friendly

and also when we came back at night we were told i could order room service for drink but would probably not get it because it was busy and also had to queue in a

location, food, room and bed was comfortable also free parking.

easy staff, beautiful looking hotel, amazing food and lovely drinks, easy access and parking, ideal for our getaway to the

booked a family room for 2 adults and 2 kids and when we arrived at 22h00 the kids pull down bed had not been made

the place was nice and clean. it had a small soft play and playground for kids.

very few options for vegetarian or pescatarian and no pasta or risotto choice on adults or kids menu

spotless room, friendly team and great breakfast

breakfast

clean rooms, great service, good gym

breakfast included in the price

the spa treatments are lush

the breakfast buffet

meals dinner and breakfast excellent

the parking facilities was great with plenty of room to park and well lite

the ev charger in the car park did not work

sauna pool room food room service

great location, easy parking, easy booking in, great room, great breakfast and easy check out.

good parking available

for work, late check out was available

time within 45mins room service knocked on my door whilst i was sleeping to see if they could clean the room

food available and although there was no room service, food could be taken back to the room

the people who gave us breakfast were lovely.

the shower! beds were lovely. range of food during breakfast. veggie options good!!

and continental breakfast was excellent lots of choice nice pub/restaurant next door and ample parking

the pool and hydrotherapy areas were lovely and relaxing, the staff were nice and friendly and there

the gym, pool and spa was amazing!!

foid great and pool

for a business trip - especially because of the gym, good food and pool

area and the room, bar is really nice , it's my 5th time there

there is a decent car park as well, which is good to keep the car safe, excellent wifi

wifi was almost non existent and slot of tv channels didn't work

the sofa bed was very hard for my kids

staff very helpful breakfast great choice and well cooked with hot and cold

at lot but i thought this hotel was really good: staff very friendly and helpful, very good breakfast even though self service, good ingredients and well cooked, there is a gym with

had requested early check in as we were attending a funeral, but was not available.

bar staff were friendly and asked us about our stay

if your going to a wedding in the area around dinnertime, asked 3 weeks in advance id be allowed early check in, received no reply, i rang on the week to enquire and was told

location for us: early check-in as our room was ready; late check out the menu for the on site restaurant is extensive and very

lovely , inviting bar area

free wifi would keep dropping out - worked perfectly when connected to it but occasionally you couldn't

being unloaded which was very loud which i understand needs doing but we was away from the kids so was looking forward to a lie in

comfy bed and nice bedroom. good ambience in bar & restaurant. good range of cask ales.

well maintained throughout , good car parking

lovely pub with lovely staff! really nice breakfast

even used the pool facilities

spa facilities clean and well maintained

close to good pubs and restaurants close to m6 nice staff excellent breakfast good room service

we had meal in the bar and that was also excellent

but did not matter as room service was excellent

comfortable room. carpark. bar good. great staff.

the room was very nice and very clean, after freshing up we headed back to the bar area, and a again made to feel part of the furniture

nice new hotel. free wifi and parking. willows bar n grill is great too.

miss breakfast due to their early start, but the staff opened the restaurant early to allow the kids and adults to enjoy an early breakfast

check in was very good as it was carried out in the main bar building

staff were so welcoming and friendly it was so clean and smelt amazing beautiful bar to sit and relax in

staff where so friendly and breakfast was delicious beautiful country feel to the bar area we will go again 25 minutes away from blackpool so great to enjoy the ligths but come back

i had to wait several hours after checkout and they were happy to let me sit in the bar with my laptop and work

bar & restaurant area very relaxing

:) zoe, tony and the bar staff made our stay most welcoming and the only downside was it wasn't longer visit

delicious dinner and generous continental breakfast

fabulous as always. great location and lovely building. great breakfast and amazing room.

breakfast was delicious

excellent breakfast

the check in process is via the bar, rather than a hotel reception, took a bit of getting used to but worked fine and the staff in

breakfast gym room cleaning every day staff very helpful

staff are very friendly hotel spotless gym is small but good

of the drinks at the bar but always pricy in hotels

however not to fault the staff, they accommodated us with late check out time to make up from the terrible sleep

excellent location with everything local and use of a gym 24/7 plus breakfast from 6.30

plenty of free parking too

nice and quiet. parking, well decorated, helpful staff and great value

good price at 28 free parking close to lord street friendly staff

much cheaper than other hotels even though golf on at hillside

i didn't have a parking on premise

no food available, described on website was and room service was, but nothing and 2 hungry kids later at night

good location for golf

the kids enjoyed the huge television screen in the living room

booming very loud couldn’t turn the tv up as there was no point as the music was loud we had kids and they didn’t get no sleep at all we should of checked out at 11 we went at half 7 we will

this was evident in the bedroom and the other areas such as the bar and reception

friendly chilled staff i’m the bar downstairs, clean cozy room, perfect location

price, paid £190 a night just because the golf was on and given the quality of the rooms it’s a £40 a night max hotel room was

staff are fantastic and prices in the bar also fantastic and already booked to stay

hotel has the most incredible bar ever, such a lovely place to have stayed

the hole atmosphere, great place to visit, accommodation an bar staff were great

no phone in the room so no room service and if you need anything you gotta go to reception

hear loud music all day and night we had room service for breakfast and it was uncovered and cold and no breakfast

and rattly, blind was broken continental breakfast a little sparse, only cereal on offer aimed to kids

couldn't get room service food after 9pm

wouldn’t recommend staying on a bank holiday as lots of little kids running around all night (and i mean until nearly 2am) and parents coming out shouting at them

hotel is in a great location just off the main road through town, it has parking on site, the breakfasts were excellent, freshly made to order with a great choice on offer

bar sadly isn't open, although it wasn't a big issue it would have been nice to just grab a drink

ft golf course planners on the table at breakfast before we played and told me about the golf courses)

we liked the addition of the honesty bar and everything was within walking distance

host ,friendly ,immaculately clean comfortable bed ,safe parking

, continental breakfasts excellent, staff all lovely and helpful, to say the hotel had a lovely bar our room was really quiet

hotel was absolutely great - the rooms and bar area are decorated stylishly and everything was so clean and fresh

room was modern, good size with separate bedroom for the kids

we even had a private garden so, once the bar closed, we took a bottle of wine & sat in the garden

breakfast is always nice

the staff from reception to bar to restaurant to breakfast to dinner to room cleaning all served with a smile and a friendly

trying to find a negative but couldn't,it's a lovely hotel great bar and beer garden, great breakfast and the staff are so nice always smiling and couldn't do

mins from the train station which was a great help when the rain came down plus the place has a bar facility followed by a restaurant also a cosy lounge or relaxing area it’s also linked with

immaculately clean and tidy from the room, bar area, restaurant and staff

check in to the bar staff, the service was excellent and the room was lovely

friendly staff good location nice bar and restaurant , good location for other restaurants including chinese indian

clean beds and bathroom. well located for our golf and dining. friendly and helpful staff.

a tiny bit pernickety the gym was fairly basic the running machine wasn't working

hotel full of golfers with large bags so very limited space

staff on reception bar and restaurant, lovely view over the lake

we love the gym and swimming pool

hanging about and also night club place in hotel was sketchy to be honest and also swimming pool wasn't open

the dj in the bar …. tried to kick my dog out the pub

the spa bath was lovely

was a1, bar staff were a1, to the point that when they closed the bar myself and my pals went out after

late bar and friendly staff, clean spacious room

it was easy to book with the spa to use the facilities, although it was very crowded due to its small size

what s app room service did not respond

gym and pool facilities, room was clean and tidy and well presented, staff extremely friendly and

we had room service rather than go to restaurant and the club sandwich is the best i've had for several

parking fee and paying for wifi

the wifi was very slow

existent wifi due to being in the basement

,,also was a bit noisy as kids attending a gathering were running up and down corridor

the location was good, walking distance to the beach and rides, kids loved it.

location attentive staff, very good breakfast with lots of choice, love being able to book a single room

i rang and asked for early check in which the staff was pleased to help with

breakfast very good. hotel virtually opposite the windmill.

breakfast was very tasty and the staff were full of christmas spirit

nice friendly atmosphere around the bar area and outside