service is excellent. staff is very friendly. food is excellent. bar service is good too.

the breakfast, though it was good, was also not close to the other relais chateau hotels

i liked that all mini bar drinks were included in the price

mini bar was free, which was very nice

no mini bar list

the food was excellent for both dinner and breakfast

house is beautiful, the breakfast was simple but nice, the pool is lovely - a good location to visit beaches nearby but

breakfast nice but nothing special not easy to find someone to ask questions and get

house is right on the highway, so when you’re relaxing by the pool or in your room, you might hear some noise if you’re a light sleeper

breakfast was simple but good

pool was lovely

kitchen only opens on week end

maybe to improve is the assortment of kitchen items in the apartment to make cooking a bit easier

we had room 404, kitchen was well equipped with kettle

parking was free and good

breakfast was nice and personal

nice to have the bar at the bottom of the

being adults only there, it was obviously quiet with no children running along corridors

nothing particular to mention. maybe a terrace for the bar would be a plus.

there was a lovely bar lounging area but the bar did not seem to be open

excellent location and welcome. great adults only. very quiet and spotlessly clean.

the bar underneath does great pinchos and the staff are really friendly

osed sundays)

the bar downstairs was brilliant, just loved it

nice staff in the bar and reception. nice quiet hotel.

central location with good bar and pintxos. good value

easy parking on the premises

free car parking snd easy walk to/from town center

easy parking

good buffet style breakfast

breakfast was lovely and staff were very helpful

the breakfast was amazing!

breakfast was ok, the surrounding was nice if you search clam and nature.

facilities including the jacuzzi and the dry sauna as well as a small little gym

beautiful, green location with a lovely pool, amazing rooms

nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

large & clean swiming pool

the rooms were very comfortable and the pool and garden is very nice

the pool with a view and free wifi added to our comfort

very nice, cosy, modern and spacious apartment with all you need, quiet and lovely pool area, very delicious breakfast, very friendly staff, lovely location between the

rooms with a little kitchen, everything is new

very good freshly prepared breakfast provided

the peace and quiet, the breakfast and the staff.

we enjoyed walking, cycling, relaxing by the pool and cultural visits to bilbao

attention of the housekeeping staff, the check-in was fast and easy, the bar staff was pretty accomodating and polite

there was a bar where pastries and sandwiches could be bought, but there should be more choice

they did play different kinds of music in the bar and outside in the terrace and a bit too loud.

eventually discovered a bar that

close to bars, restaurants, and shops

kitchen facilities good, secure location, comfortable bed

the location is lovely and quiet, there's a good kitchen for making drinks and a fridge

location is in a quiet area, offers free parking and has a big inside garden to hang out

kitchen was a little cram but that was not a major issue

good place, clean good wifi, room is clean.

great pool ,fun golfing ,comfy bed ,good food , beautiful location lovely view and room

the staff were very helpful and friendly and we enjoyed the bar setting

), beautiful interior, super warm and great pool area (excellent for kids), terrific tasty breakfast with quick refill of

nice swimming pool

seamless access to driving range & golf course

playground for kids

the kids bed was comfy and the cot was a genuine wooden crib rather than the standard travel cot

there is a children’s playground on the site which is great to keep the kids entertained for a while

this time and because i had to leave very early, they prepared a take away breakfast bar for and it was delicious

closed but roberto and his staff were excellent and rustled us up a lovely spread and kept the bar open and joined us for a drink

free parking, nice and confortable room, nice and quite area, well designed landscape, full bath

location, tranquil setting, with ample free parking

convivial bar and restaurant

lively bar and restaurant

parking a bit limited a bit far away from bilbao city centre if you wanted to explore it

free wi-fi and free parking

parking was free and convenient

lots of parking, great hill views, good size good, easy access to motorway.

with a purpose - to spend two days in bilbao - whereupon we needed to park a full car and trailer safely

early check in; nice bathroom

parking is easy, check in was smooth

the wifi

wifi wants great but that s ok for the level of all other services

the staff was very helpful and was very comfortable and easy parking

clean, free parking and less than 10 minutes to the airport

we didn't try the spa or gym but i feel that they would have been superb as well

pool area was a godsend due to the extremely hot weather

spa centre with two saunas and swimming pool are working every day untill 21

the spa and gym had a fee, but the facilities looked amazing and therefore i understand the price they

hotel and facilities, a small pool to get refreshed after a day out

breakfast was at the bar with limited options available.

a irish bar with great food

good breakfast and pintxos were available at the bar in the lobby

clean room and restaurant/ bar in the hotel

staff. bar facilities. near town center

were pleasantly surprised by this hotel, which seemed quite new, was clean and modern and had a bar and restaurant attached

the breakfast was not great. in the bar and chose was very poor. toast. sandwich or croissant.

nice bar in the building and great restaurant around the corner

gym equipment could be improved, and one night the guests next door sat outside talking until 3 am,

room was exceptionally clean and comfortable, blind on windows and fully equipped kitchen in room

it contained kitchen, separate shower

lots of amenities. free gym, common areas, kitchen. very good location, close to metro and shop.

gym that the place offers is far from ideal, maybe for someone that has never lifted could work,

the lobby, staff, prices at the bar, pool table for the kids, and the rooms.

loved the spacious comfy lobby pool massive advantage

booked without looking at the detail so missed you had to pay to use the gym or swimming pool

pool is refreshing but lovely and clean with lots of space to sit around the pool

gym not a part of the hotel but massive with excellent spa area

wasn't able to sit in reception and have a drink at midnight. hotel bar didn't have white wine

small bar and lounge area

it's small hotel with no restaurant, bar only

there was no wine in the bar the first night, but then they

there is staff 24/7 and a bar with snacks

comfy beds, very good location, gym was ok; could do with more equipment

bar area lovely and service excellent

location, view, cleanliness, helpful staff and a great breakfast

however, room service had a nice selection and the delivery was timely

gym was

nice hotel at the river. pretty close to the old town, nice gym

no residents bar once it is closed

junior suite perfect for a family (two kids)

hotel was very good and the service of their staff ( oksana at the front desk and ruben at the bar ) made our stay very pleasant

good gym

spacy room, quick wifi, breakfast varied, reception staff knowledgeable

facilities were excellent and i loved the gym

no gym

limited fruits at breakfast; cold at reception area; small gym

very comfortable room, quick friendly service. restaurant & room service very good.

the tapas in the bar next to the hotel are amazing (the hotel and the bar are internally

restaurant bar staff were extremely rude, ignored us and kept serving spanish customers before us even though

the addition of the bar next door for a lovely breakfast was also fabulous

spotlessly clean rooms, the elegant decor, the lounge area, the bar and restaurant

hotel bar is lovely, and used by locals too

the old town is right across the street check in time is 12pm no early check in

and staff very kind providing ice repeatedly for friends injured wrist, giving a complimentary late check out after we were up all night at the hospital

two small things: maybe it would have been nice if the gym was open later than 22:00 & it there was a toilet brush in the bathroom

the bed was a bit hard for me, also it could do with room service.

an early check in for us which was nice, easy check in and out, location is excellent,

got the impression this might be an ongoing thing) so

neither wi-fi, not cellular network worked at the gym

we wish we had the chance to check the gym and spa

clean hotel with spa and gym, perfect location, delicious breakfast

ality + prices

we travelled with kids, a small playing area could have been nice

nadia also gave us some gifts for our kids and was always going beyond to help us with our little one

also there was a little play area in the breakfast room for kids

great helpful staff, good breakfast

very good breakfast

location and great breakfast!

i found myself having to go to the hotel bar each morning to purchase a coffee to go

we could not reach room service or the front desk

i did not use the hotel restaurant, but in the cafe bar area i enjoyed a very reasonably priced wine, coffee & snacks

gym doesn't open until 1000h. shower was a tad narrow.

hotel staff was very welcoming and also gave us early check in, and gave information about the area

the bar and the terrace has a nice view on the nervion river

nice room, great restaurant and bar with wonderful balcony

garage parking was expensive but included ev charging

service, room, breakfast, restaurant and bar and location

lovely bar terrace where we sat later and had sundowners

very friendly staff that spoke good english - ambience of the hotel and the room itself - gym and spa

property was great, finishes were excellent, rooftop was lovely and pool / gym space was good

breakfast each morning was excellent and with very attentive staff

great rooftop bar with a nice

the gym was small but adequate for a short trip

somehow, even the breakfast is first rate

breakfast delicious

the service was amazing, the breakfast unmissable

was brilliant, bar area was lovely, staff were amazing

there is a comfy bar for hanging out and the breakfasts are cooked to order, with the freshest oj you’ll ever

gym was well equipped, but it was very hot in the room

could be softer bar should stay open later for hotel residents and room service should be available until

room service available, brakfast very tasty and a restaurant within the same building

great room, free upgrade and free late check out. i really recommend this place.

is no room service for breakfast and the options offered in the evening are very scarce

super clean, comfortable, fantastic location, full kitchen, great shower

items in the kitchen were missing like tea towel, insufficient (2) dishwashing tablets given we stayed for 6

full kitchen with sink, microwave, kettle, fridge, dishwasher

very clean, new apartment, big bathroom, kitchen has everything very nice host raul

the kitchen was quite well stocked with dishes/plates etc

loved the little play corner for kids in the restaurant where breakfast was served

the little play area for kids at breakfast was fantastic

details for the dog and kids.

our room, the bar and restaurant. the staff. the location

the little play area for kids at breakfast was fantastic

however, prices at the bar, for room service and for breakfast were ridiculous

rooftop bar staff seemed keen to finish at 11:30pm rather than 12. switched lights off, etc.

awesome location, friendly staff, smelled really good, great gym, great products

great rooftop bar to enjoy the sunset

excellent room cleaning and room service staff

close to city center, almost everything within walking distance, staff was polite and helpful, wifi fast and stable

the day, so i was pleased to know the hotel had a working space with refill coffee and strong wifi

wifi is blocking certain network services without giving you upfront or during usage a warning

basic hotel, micro rooms & beds, zero room service, not even breakfast in the room, 4 stars must be a joke

was a better room that was unused than the one i had booked, and whenever i called, reception and room service were extremely responsive

hotel, great location, lovely room, amazing roof top bar and pool

great to cool down in though and bar beside it was great which was open til 10pm

perfect location for a city break on the river by the old town with good facilities including a gym, indoor jacuzzi

great location, rooms were clean and quiet, super friendly staff, great spa and swimming pool

the gym, the entrance, the spa

an excellent stay with young kids - highly recommended

ovided detailed directions

free wifi, free coffee service

room service is available in case you need it

proper wifi and air conditioning were great

i don´t recommend it for families with small kids, because the breakfast is not available at hotel

we are a large family with 2 kids and 2 dogs but still it was quite comfortable for us

nice room and stay with kids had a beautiful view over the city

nice staff, bar on property

loved the place, set somewhat in the hills in a delightful town, with a well stocked bar downstairs and an extremely hospitable owner who cooked dinner for €11

great little bar with friendly staff.

suite perfect for couple with kids or two friends who don't want to share room

booked that morning, specifically requesting ev charging & a room for our pet dogs via booking

room service food was also fantastic and good value for money

no tea and coffee in rooms. only outside of bar hours was that free.

great location with good value for money lovely bar staff

the location and the staff were fantastic! i also appreciated that there was room service.

gym could have been better equipped. spa relatively expensive.

room exceptional .breakfast good .location good

excellent location and fantastic breakfast

could not use the sauna without payment for spa treatment

the price of room service was reasonable, and the cake

staff was friendly and helpful i also liked that they had bar and place to eat

great gym great staff beautiful hotel awesome location exceeded all expectations for sure.

great location for restaurants and the guggenheim. very comfy room. good service and good gym.

location, staff, breakfast,gym

also, there was the bonus of an ev charger in the hotel car park