good food and atmosphere in the bar and restaurant

the bar area and restaurant was modern and newly decorated

loved the room and bar area, the hotel was clean and we liked the decor

emaculate, lovely rooms, great bar and restaurant

food in the bar is very nice and responsible priced

4h3 bar mqn...... horrible mqn

the room was a decent size and clean, the staff very welcoming and attentive, the bar downstairs serves excellent ale and the gardens have a lovely view of the canal

the bar was very nice and locals were friendly

i am therfore turning this box into a positive until i have said enough to turn the bar gree

the view from my room was lovely and it was very quiet away from the noise of the bar area

my room was near the exhaust of the laundry room. a bit noisy

great spa facilities

it’s a very busy place and there were a lot of conferences on when we visited which made the bar area very busy

service in the bar was a little slow in the evening despite not being very busy but food was very tasty and fresh

take care which wine you order from the bar a large glass of red i had was over £10 !!

the bar area was a very relaxing area

they should be more transparent eg an £8 breakfast became £12

wonderful hosts offering well priced drinks dinner and breakfast

very accommodating in the bar in the evening

breakfast was great, staff friendly, comfy bed, great free standing bath!

the waiters, waitresses, bar staff were also brilliant

all of the staff we encountered were efficient and polite from the manager, the bar man and waiting staff in the restaurant

small grumble was the bar closed at 10pm on the sunday and we didn't finish dinner until 9:45 pm, so no time for a drink

a great welcome and excellent bar and restaurant.

everything was first class - the bar served excellent real ales

stayed for one evening with my kids as we travelled from the south west to scotland

rooms could be updated breakfast choices could be better but was great for the kids.

the late check out was good . excellent value for money.

kids running up and down the corridor mid evening but that’s idiots for you

value for money, great location, really lovely bar and restaurant

unable to hear any noise from downstairs despite bar area being busy

lovely welcoming bar and

staff were fantastically friendly and helpful, organising early check in and taxis

was pleased to find internal door access to bedrooms from bar to hotel so saved wearing a coat

excellent bar and breakfast was good

hospitality was excellent, the food was above expectation, and a warm welcome in the bar with open fire and an open fire with breakfast , exceptional value for

arrived just after my notified check in time and asked at the bar about checking in as there was no obvious 'reception' desk

50, we thought we would get last orders but the bar was closed

it was all clean tidy nice food lovely fire in the bar staff very friendly

bar lively, staff lovely have booked to stay

and plenty of different seating areas and the the restaurant was perfect for yhe evening meal and breakfast, the food is amazing

lovely staff, nice and clean, large bar and plenty of different seating areas and the the restaurant was perfect for yhe evening meal

the bar staff , waitresses etc are brilliant

it has a well stocked bar the room was very

breakfast lovely staff that couldn't do enough for you ud83dude01 we stayed in the four poster bed

was no breakfast available on the first day, and the bar and public rooms were not open

no bar open. no food. hardly any staff around

also we loved the bar atmosphere and the

ryan even opened the bar on request as there is a snug area with a nice fire, it was lovely to have a drink by the fire

dan the manager. the bar , the room layout and nice and warm.

watching the rabbits and the squirrels play on the lawn from the breakfast room window was a lovely bonus

very good room service

d price) there was only one bar of soap provided and no additional hand wash dispensers provided, despite the current focus on

location beautiful surroundings rooms clean and spacious

the spa was lovely and the surroundings great

tidy ,nice big room ,good assortment for breakfast,friendly and helpful staff nice shopping area with what shops still open

from the friendly staff to the room and to the breakfast

few staff on duty which meant waiting at bar etc , one member of staff seemed to be doing everything

from room service was gorgeous

breakfast was very good and great selection on the evening menu too

the staff were great, comfortable room and the bar / restaurant was good

24 hour gym was also a good facility

we had dinner and breakfast there and couldn't fault either of them

sofa bed they set up for the kids was terrible - the mattress was the lumpiest ever so they didn’t sleep well

great bar in the evening

wifi needs to be boosted

wifi in our area of the hotel, had to go to reception area to get connection

the apartment provided two bedrooms, shower / bathroom, a downstairs toilet, lounge and a small kitchen all for a

location with parking

their was a party noise until 12 pm and my kids couldn’t sleep

we enjoyed a pint in the garden in the afternoon and a great breakfast in the morning

you get a clean nice room, great location and parking included

then in the morning we where sightly late down for breakfast and his staff made us a lovely breakfast

lovely giant old country hotel with big garden and huge car parking area

the owner was a very nice man, plenty of parking spaces

convenient choice of fine dining or bar meals

staff were friendly and the food at the bar was good too

here as currently looking at wedding venues close to grandparents who live near hawkstone park golf club

and efficient, rooms were a generous size, the bed was comfortable, it was a good shower, and the wifi was pretty fast and reliable in my room

not long after arriving we were a bit hungry but didn t need a big meal, and as the room service choice was just nibbles, the reception allowed us to order off the bar menu and have

sunday morning breakfast was a bit up the wall. they need more staff

the breakfast buffet though was excellent

friendly staff,lovely breakfast,amazing spa facilities

kids running around corridors at 11pm

kids pool time really restricted, which i understand but over breakfast

the food in the bar could have been more flavourful.

good value meal deal in the bar area

the location of the stay was just perfect, live music in the bar area downstairs was brilliant

the girls behind the bar did everything they could to make our stay as enjoyable and comfortable as they could, i cannot

noise from bar but stopped at 11.00pm

great breakfast

breakfast was great

dog friendly too, early check in not a

we had an amazing cooked breakfast in the morning

excellent breakfast

parking and location is ideal

in-house hotel pages didn't work on the tv so couldn't access room service menus

the hotel didn't use spa or pool

room, the exceptional spa facilities, the friendly staff, the restaurant food, the relaxed bar & the parking facilities

the exceptional spa facilities, the friendly staff, the restaurant food, the relaxed bar & the parking facilities

good food in the bar and warm friendly staff

lovely hotel, beautiful bar and restsurant. we wiul definatley stay here again

get her name bt she was really help ful when we checked in she sorted room service out for us an late check out very bubbly girl always had a smile on her face would definetly come back bed was

parking was difficult to identify but staff helped out but it wasn't straight forward

thing about the crown is the staff, they couldn t be more helpful carrying bags and organising parking always with a smile

great location, easy to find, 4 miles from m6. lovely staff, fabulous breakfast.

asked for an early check in due to going to a wedding and it proved no bother

although i didn't have chance for breakfast (due to being out early) it was offered and option for cereal at earlier time and food

great communication for early check in also gave telephone number for taxi for transport to and from event

breakfast was beautiful

bar and restaurant good with varied menu

quality of the room service food for the amount it cost

very comfortable room with beautiful views across the golf course

is amazing with the golf course surrounding it

golf course looks absolutely amazing honestly can say it's tge best hotel i've ever stayed at

happy to accommodate children and even dogs in the bar area

excellent food, bar and restaurant and staff

the bar and restaurant were equally impressive, offering a warm, welcoming atmosphere and a cracking

wish bar had stayed open after 10pm

very friendly bar staff and restaurant staff

bar did not have bitter/real ale

easy to get to lovely pub and hotel rooms spacious and clean, lovely breakfast and helpful staff

good location clean and tidy nice breakfast

friendly staff very welcoming great location onsite bar and restaurant

playroom with toys and outdoor area for kids was much appreciated

bar area was nice and had a good range of drinks

clean good location nice bar area

staff at reception were very welcoming and the staff on the bar were excellent really pleased with our stay and felt so relaxed we will definitely return thank

wifi availability around hotel was excellent, as was leisure suite and pool area.

breakfast is always 10/10

had gone down since my last visit carpets not cleaned in the corners could not make the wifi work on some

everything the breakfast were amazing

excellent selection at breakfast, very good gym and pool facility. staff attentive and friendly.

entrance fire and bar restaurant was beautiful and the food was amazing- the lamb rump melted in my mouth

free secure parking

nice bar and dining facilities

information in the room about accessing room service

r staff asked numerous other guests if they d had prepayment authorised and none

the breakfast was lovely and the hotel was clean

after dinner and wanting a coffee, the bar staff explained that the machine had been cleaned for the evening but could provide some

breakfast was very good with plenty of options

stay for me and the kids

service, with a lovely bar and restaurant area

location, facilities around it like ev charging, mcdonalds, costa, m&s etc

pull out bed terrible, even for kids...springy and too thin

unconfortable sofa bed for kids

price and early check in and it accommodates pets

heating controls not immediately obvious so kids frozen in other room

ree days), which is quite annoying

used to live near the merlin for about 20yrs, so i knew the bar & restaurant very well

were able to give us an early check in as we had a wedding to attend

the room was a little noisy - shutting doors and the quiz in the bar were disturbing.

staff, especially jacqui the cleaner who was really helpful with our early check in, nice breakfast also

the gym and spa facilities are fantastic

no free wifi in the room.

we checked out my girlfriend explained to her that we said when we was checking we would like a late check out how much the supoviser who was on duty said it was fine that we didn t have to pay

everything,plus the parking,

feel to the decor and is fully equipped to make your stay comfortable love the spindles health spa and free car park

room cleaning was 4pm in my case - not ideal as i got back from golf 3

nothing but room service would have been good

nice rooms, plenty of parking

wifi dipped in and out

clean, great parking, nice room staff in the pub extremely nice & helpful

gym pool everything

knocking the place must be 'entitled' because it was the cheapest big hotel for miles around, parking was free, the staff were friendly

long check in, tv very small, only 20 minutes of wifi in your room

nice large free parking. very nice grounds.

we also ordered room service and waited 2 hours for it and it still didn't come so that was disappointing

there’s a good range of dining options available, including a restaurant, a more informal bar menu, room service and an on-site café

nice clean pool area, good gym

leisure centre was really good nice pool and gym

very clean. excellent value. free pool is great

gym is well equipped and modern, working area in lobby with cafe was useful with very friendly

gym and pool facilities good and theres free on site parking

(rebekah) there were no facilities such as gym, bar etc open due to the corona virus

location of the hotel was perfect for me and the breakfast was great

the staff, early check in on a busy weekend was a massive bonus!

super clean, had a health part too and a gym. staff were awesome and super friendly

there were ample parking spaces, and the full english breakfast was so good

comfortable rooms and fab breakfast in the morning

breakfast was really good & so was sunday lunch

food in the pub was very good in the evening and the breakfast was superb too

was perfect the hotel was ideally situated away from the bar and the whole stay was wonderful food drinks venue was

the breakfast area ran like clockwork and the bar area was a great meeting place

breakfast was great and we had a late check out, bed really comfy!

food from the bar at night was tasty hot and great service

as we got in very late from our flight we would have preferred to have breakfast a bit later and make the most of the

hotel was clean and warm once heated up also food was nice but limited choice nothing on menu for kids to

the standard of the hotel bar , restraint and staff were outstanding

excellent food from room service

no menu of room service in the room

only thing i could think of is the spa not letting kids in the spa facility s as the kids would have loved

2 separate nights before departure and on returning back from our trip) made trickier with 2 kids and travel luggage

right near the golf course for the wedding we were attending! clean and staff were great.

breakfast was decent, restaurant in a large garden view conservatory

great room

loved the welcome and check in. room service great.

also, no room service after 9pm; i d arrived quite late so didn t have time to eat in the restaurant

hotel bar and restaurant were great

good breakfast

although it's part of a pub the bar is far enough from the room so you can't hear talking from the bar

ain), freshly cooked, dinner was also delicious and the entertainment and atmosphere in the bar couldn’t be better

the hosts were great, the food was excellent and the bar staff were friendly, as were the locals, who made me feel very welcome

shower was too hot couldn t use it and the room service was rubbish.

extremely comfy staff lovely and welcoming room service great continental breakfast was fantastic but no beans on the cooked breakfast

quiet grounds and golf course, no main roads

gym , spa were great and good wifi throughout

great facilities including free parking and access to the spa was a bonus

no cooked breakfast

was next to a laundry room and the noise was quite loud through the night of staff in and out of the room and

free breakfast offer

kids loved the ping pong in the dining

an early morning flight, bed was comfortable, there was food, drinks and games etc in the small bar area but the big plus was the staff

the staff were pleasant and the breakfast was very good and delivered early enough for us to have a proper breakfast before flying

did like the food at the restaurant and had kids' choices

the breakfast was absolutely fantastic. great english cooked breakfast and lots more. thankyou.

the kids free packs on arrival started off the holiday for the kids

they could not have been more welcoming and friendly with the kids

attitude and skills in representing the hotel tony a lady chefs quasimodo and stav samuel the bar ien breakfast edward on reception i sincerely hope this review is forwarded to the hotel and

room service was excellent.

were even given a green drink each for my wifes birthday ud83cudf82, the guy who brought us our room service was also lovely and friendly

besides that we had a late night flight when we left and we were offered a late check out at 3 pm

on a day where there were alot of flights delayed and there were people that had reserved a late check out

excellent breakfast, the best in the hotel industry, cannot fault the food

baby/kids play area needs some tlc

gym was clean and had great equipment. rooms were clean and had comfortable beds.

get up in the middle of the night, and the possibility of problems on the motorway systems, the shuttle into the departure areas are

we arrived at 11:00am and they managed to do a super early check in

room, perfect location restaurant was very nice, decent value for money breakfast was excellent gym facility was decent

did not get any sleep due to a school trip of kids running up and down the corridor and also being allowed to kick a football in the hallway and

gym

great location for me late check out service excellent restaurant friendly professional staff

as we checked in at 3 am they offered us a late check out without us having to ask

staff on arrival and the warm cookies were an added bonus for tired kids

more vegetarian options for the room service meals.

the kids room went down a treat with the children

location, gym and room

room service was amazing. couldn't find fault. food was hot & taste good.

very warm and comfy with a spa and swimming pool on site

on site food at bar could be better although very reasonable price.

great healt club u can use, nice clean room, friendly staff, free parking,

was nice but couldn’t use the pool because it was always busy with kids

i did use the gym as well, which had good equipment

located for a short walk into the town centre, ample parking, close by to major motorways making travel

for ev charge is very expensive

good bar with comfortable seating

bar man great staff thanks for every think

comfortable well equipped hotel with a good bar and restaurant.

room was clean and cosy, bar area was nice, parking was safe and secure

the room had no fridge to keep drinks cool and the wifi in my room had a weak signal

the pool spa gym steam rooms where excellent not overcrowded just perfect

breakfast was excellent lots of choice

breakfast included expensive for 1 night walls thin wolk up to kids screaming and someone hoovering at

could hear loud music in the morning from the spin classes from the gym

easy walk into square for bars and restaurants

we stay in warrington, very comfy, great location, good value, like fact hotel/restaurant and bar in separate buildings as quieter for sleeping

liked the decor in the restaurant and bar

the phone went to check, retrieve it and called us back to let us know-thank you the staff in the bar were equally as good and the food, including breakfast, was delicious and not overly expensive

the bar and grill attached had breakfast between 07.00-09.00. too early for us.

good parking nice staff good parking

great little bonus of the pool and hot tub

lessons in pool could have been earlier between check out and check in time

room service were knocking on the door from 7:30am to see if they could service the room - check

very good location. the pool and spa.

room was so clean and beautiful,the gym isn’t big but so clean too

also in a very quiet location with a gym and lovely bar

restaurant and bar very nice indeed

comfortable, efficient, good value, bar stayed open late for us.

loved the gym, went almost every day. staff were extremely attentive and friendly