bar man great staff thanks for every think

comfortable well equipped hotel with a good bar and restaurant.

gave us a late check out on return from our holiday before the long return drive to scotland

we arrived late around 3

was ok, location is good, ev charging was nice to have but was very slow and very very

nice hotel, friendly staff and lovely meals in both bar and restaurant.

additional cost for car parking as a guest

need to update the spa changing rooms, but i think that's on the cards.

great customer service and room service

room service never answered after half hour of trying so had to rush to get ready and down to

ev charger available. large clean rooms, reasonably priced drinks and very tasty food available.

the breakfast was great and the checkin was efficient

great room

parking next to hotel

breakfast was good with plenty of choice

great location, good breakfast and restaurant. plenty of parking. stay here regularly.

size car parking

noise from the bar and restaurant

we also had a main meal in the bar area, food was exceptional, great choices and portion size was big

fenced garden area for kids

problem no bar area

kindness, comfy and lovely attention with kids

my husband kept rolling off the half collapsed mattress so slept in the kids bed instead and we propped up the mattress with cushions for my son and me

stay before the airport, everything was as described no problems at all there is a beefeater bar 15 walk away we went to which was

the location and size. i and my kids loved to stay there!

multiple login to wifi

park can get full quite quickly and despite receptionist offering room service, pub were to busy to deliver

staff in adjoining pub / restaurant allowed me late room service from the bar charged to my room so i could have a much needed bottle of beer to unwind

wifi was difficult to connect to

room was good, bed was comfortable. breakfast was good. bar prices were good.

was lovely but screaming kids kept us up during night when we had to get flight at 6am

good location and kids eating free in the restaurant is a great addition

friendly bar staff. comfortable beds. quiet

room service was excellent.

booked room with two double beds, hoping for one double and 2 singles for my kids

the gym, food, staff

modern design room, excellent bar food, friendly & helpful staff, the chance to bid for an

room spacious, comfortable bed, good shower, spa facilities excellent great gym

great parking, great rooms, great breakfast and food

oh yeah, kids running riot in restaurant and main lounge areas of hotel reception

we had room service instead of going down to breakfast and it was the first time i have done this and it

hotel has on prem ev charging stations which was a great plus and the staff were very friendly and

bed, restaurant was good and kids ate free before 7pm

sound proofing of the room is a bit poor, keep hearing people talking and kids running in the corridors

great selection of food at breakfast

great room for kids to play in while we unwound

beds; free shuttle service to and from airport; large tv in room; free wifi; close to

the kids room went down a treat with the children

was no access to free wifi

free upgrade from a 1 bed room with a sofa bed to a 2 bed room with a sofa bed which allowed both kids to each have a double bed

modern. close walking to airport. brand new gym. excellent.

05pm, but were charged for the early arrival

good breakfast .nice staff and early check in

have dinner at the hotel as the meals were a little pricey and i was unsure if there was a kids menu

as we checked in at 3 am they offered us a late check out without us having to ask

a 101 took me ages looking for room i had to ring reception and reception told me they don't do room service for breakfast i had to go down for mine and she brought someone else's breakfast to

24 hour room service stops at 11 pm airport transfer driver was very rude

free parking, we booked last minute for something do but great location for the airport would definitely

breakfast was spot-on and spa area fantastic

facilities

used the gym and has all the basic equipment needed for a quick workout

service was exceptional good, the hotel was super clean everywhere even smelt clean, great bar and lounge to relax, super comfy clean bed great size room even thou we was given a free

room service was good too

comfy bed, power shower and a fabulous breakfast

had to book for the restaurant but food was really nice and the kids ate free which was a bonus, overall a really pleasant stay

very accessible and early check in at no extra cost.

beds, great air conditioning good communication about early check in and helpful

right next to terminal for easy twilight bag drop and early check in.

friendly and, if you don’t want to go out for something to eat, there is good basic fare and a bar in the hotel

kids plying ping pong right next to us trying to have breakfast and people emptying the juice jugs

room service was good

hich was ok as i had requested an early check in but they had been busy the night before

excellent food and drink, and free parking

place to stay , good parking , superb staff who were very helpful and friendly, fantastic breakfast , would certainly

the bed was amazing food was amazing free parking is a bonus

rooms were very clean breakfast was really nice staff were very friendly and polite

breakfast was great and we had a late check out, bed really comfy!

hotel was clean and warm once heated up also food was nice but limited choice nothing on menu for kids to

breakfast was really good staff super friendly and polite

he was really helpful when the system was not allowing early check in due to unexpected weather the night before

& friendly, family room great lots of room smart tv two very comfortable king size beds , spa & wellness children loved the swimming pool we did lounge upgrade great breakfast drinks etc

we ordered room service and it arrived quickly and the food was delicious

friendly staff and excellent leisure facilities, bar and restaurant

good beds. free ev charging.

bar, great gym and spa/pool area

spa n pool was unreal very clean

swimming pool , gym , jacuzzi and the list just goes on

food standard was good. the pool and jacuzzis etc were very good. wifi was very good.

ev charger not working

our room was supposedly in a quiet section of the hotel but the laundry was below the window and so was noisy with carts beeping/deliveries and people

has a small bar area

the man on reception was very helpful when we arrived and was kind enough to give us early check

they do not have a bar at the hotel, but they do allow you to bring your own drink and the staff will keep it until

left too early for our flight to partake in the breakfast, however the bar staff was nice and welcoming

very smiley and friendly polite food excellent bed comfy bar had good atmosphere what more could you want would recommend to friends and will certainly

great gym

the rooms are quite nice and there are many activities such as the pool to enjoy

location was fantastic, the spa/ pool/ gym a bonus and staff were lovely

i also tried out the gym

the price and free use of the spa facilities is excellent value for money

parking was easy and convenient and there was outside seating to enjoy the weather

nice and relaxed staff very attentive good parking and friendly atmosphere

terrific customer service very attentive and lovely breakfast

information in the room about accessing room service

relaxing lounge / bar area and a great breakfast in the beautiful restaurant

bar area was nice and had a good range of drinks

clean good location nice bar area

staff at reception were very welcoming and the staff on the bar were excellent really pleased with our stay and felt so relaxed we will definitely return thank

friendly staff, basic but clean and comfortable room, nice bar area and the food in the restaurant is great value for money as it actually is restaurant

my only negative would be that the residents bar was not open after the function ended.

beer in the bar was flat...

snacks in the bar very good and hot

they offered to let us eat in the bar but the kids from the function were running around like giddy kippers, so they realised that wouldn't work

also, the staff in the bar area are very friendly and helpful

all staff the room and bar was excellent

clean not expensive good bar , room was as good as all the others we have stayed in

as it went, i had a really good time thanks to your wonderful bar staff who sorted me out with

staffs are very helpful ( special thanks to jassrin who helped us for an early check in

very friendly,lovely room which was nicely decorated and excellent breakfast,would definitely stay again

bar staff very friendly and efficient

the fact we got a good deal and was able to request late check out for £15 for a whole two hours later

we actually had a fantastic night the atmosphere in the bar was great,food was great & the room was very comfortable

when we asked for a late check out the staff we're very obliging

car parking abit 2 far to walk with bags and kids but hotel gave good discount on fee.

day receptionist very helpful with early check in

breakfast was really tasty, plenty of it & plenty of choice

very modern, very comfortable and a nice bar area

accommodating,let us check in as early as possible after kids had been up nearly 24 hours due to

lovely bar offering good choice of beer

nice bar comfortable room

stairs from bar going to first floor are steep and dark until you get halfway up.

the lady behind the bar was so lovely and accommodating

bit everything was great bar staff

live music in the bar was great, but no sound could be heard in the room

where we could sit and have drinks and catch up, rather than being in a noisy restaurant or bar, although there is a bar downstairs and a good selection of restaurants either side if you need

the small kitchen area was well stocked and great for grabbing some quick breakfast in the morning

would have preferred a private kitchen. but the guests were friendly.

there is a communal kitchen with a coffee machine and diy continental breakfast is provided which is a lovely touch

i had to request a late check out and they were so helpful and understanding

in the morning could have done with more of a lie in and i was going to see if i could pay for late check out

response upon arriving to the hotel and explaining this along with that my enquiry was to have a late check out due to working night shifts, i just got an apology and told check out was 10:30am

smooth check in process, free late check out, comfy bed, quite room

i did try to call/email the hotel beforehand to request an early check in/late check out but never heard back

really close to places we needed to be at x lovely setting and free car parking added bonus

no pen or paper in room no room service

was nothing we didn't like but if they had offered parking for manchester airport we would have taken them up on it

bad wifi

wifi required login with too much personal contact details before it could be used.

no room service, dirty windows, dirty room, small room with very high price.

room service not carried out on second day so no clean towels, tea

a good size,clean and has everything even a microwave and fridge ,car park is good sized and free parking ideal if working in the

attentive and guest-oriented staff, soft towels, warm rooms, good showers, on site parking, room service, garden views, quiet zone, microwave in the room

i didnt like the fact that the wifi and bars to call didn't work in the location we were put in.

he booked us a table in the restaurant for when we got back the food was lovely ample free parking thank

however still very close but with many added bonuses - free parking, breakfast included and free wifi

a bit scruffy from outside but such a friendly welcome & an early check in was much appreciated

bar and restaurant have been refurbished however the corridors, landings, stairs and bedrooms would

stay long enough, couldn t find access to room service that was supposed to be available

i'd asked for early check in, phoned when i arrived for the code to the keysafe

great communication for early check in also gave telephone number for taxi for transport to and from event

very friendly and relaxing ,breakfast time to suit and what a lovely breakfast .

asked for an early check in due to going to a wedding and it proved no bother

friendly welcome,great surroundings and awesome ud83dudc4c breakfast

, and the spa and gym was clean and the facilities were great

great breakfast, spa was fantastic, even with snow on the ground we braved the outdoor infinity pool , my second visit but was my daughter first she loved it as much as i do , we be back later in

with kids and then told they couldn't go in the pools because you have to book

treats in the room for us, loads of space and huge comfy bed

i didnt do the spa experience but it looked amazing

located for a short walk into the town centre, ample parking, close by to major motorways making travel

capricious wifi but the very nice staff managed it. they are all very helpful.

comfy roomy bedroom with private bathroom. good breakfast and free parking and wifi

available parking area

heating on all night, sockets for drinks making kettle and re charging phone or tablet- excellent wifi connection and tv- shower cubicle gave excellent hot water direction and easy close door unit-

onsite parking always a bonus

breakfast was beautiful, the christmas decor and how warm the property was, so welcoming.

enjoyed their omelettes for breakfast

enjoyed the food but we headed for breakfast a little later and some of the buffet breakfast bits had run out

were only too happy to help and really knowledgeable about the area too, we had a drink at the bar and sat outside after the long drive to relax before bed, the place is a 3* establishment but

we had a few drinks at the bar even late at night

and free parking too

it was warm and friendly. breakfast was excellent value. easy parking. good access to city.

room 613 blocked room service just fair as beddings were not changed after one night , had to empty bins

wifi hit and miss

get wifi signal in room 311, although wifi worked fine in other rooms when i previously

i used the pool- nice pool but used by public too so lots of kids at the time, not too bad but less relaxing than

the use of the gym/pool was also a nice added bonus

ther than written by hand as it is easier to read) room 26 is right next to the parking spaces

to get the tyre changed in the morning and they were nice and understanding enough to give us a late check out ud83eudd79

we didn't eat the breakfast prices of food were acceptable if the portions were larger

also didn't get to sleep until gone midnight due to volume levels from the bar area below

loud music from the bar but stopped by 11.30pm, quite happy with that as it’s a pub!

moments at the bar was quite slow but not because the workers were slow, there wasn't many at the time

a key drop box maybe as i just left the keys on the bar as no staff were around in the morning

on bar was lovley

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

the location of the stay was just perfect, live music in the bar area downstairs was brilliant

noise from bar but stopped at 11.00pm

hotel rooms were spotless, the restaurant and bar was clean and the food was fantastic

the food in the bar could have been more flavourful.

the girls behind the bar did everything they could to make our stay as enjoyable and comfortable as they could, i cannot

the restaurant for breakfast was amazing and the double rooms that we booked were perfect

price of bar snacks

staff were excellent, very friendly, great with the kids. pool facilities also brilliant.

room service was excellent breakfast was very well presented

spa can be busy at times.

great prices, short bus ride into centre. clean hotel, great bar and lounge area

staff at the desk and bar were very friendly and helpful, and the room was exactly what we expected

restaurant good value good food, bar prices ok

the bar stayed open later

20pm and he was serving on the bar when we got back to hotel after our gig at 11

a top draw bar with some good guinness, top draw breakfast as well

dinner also tasty and bar had good choices

great staff and very helpful . beds were comfortable.. breakfast was amazing

couldn't fault it really just a bit cold in the bar area

hotel, been here last year too, kids love this hotel, great friendly staff, very clean rooms, good breakfast, very central, very

breakfast was great

very clean and breakfast was great

room service was brilliant

easy to find, very polite and helpful staff, very clean and amazing breakfast

wifi and electricity went down from 930 morning of check out - was in the shower and the water and

we also had access to the gym which gets cleaned every use and there were sanitising wipes and hand sanitiser for you to use

was comfortable desk was great for working at wifi was stable breakfast was amazing restaurant staff were friendly and

breakfast was brilliant and the gym was excellent

decided against the buffet so served us individual plates of canapes and upgraded our breakfast to full english in the restaurant

missed the breakfast this time, but cannot wait to stay here again in the near future and have the breakfast

really liked the company as they let me get a late check out when i was hungover, what a ledge

very close to old trafford stadium and to top all that we were allowed to have a late check out until 12:30pm because of the stadium tour that we took the next day

numerous bedrooms, a kitchen, 3 bathrooms, one shower and bath

they kept in great communication before our arrival and gave us an early check in knowing we had a very early start that morning

the apartment is extremely large with all the comforts of home, equipped kitchen, spacious living room with tv

complimentary snacks in the room mini bar and personalised greeting on a postcard on arrival to the room made our stay extra special

early check in was a bonus

the room service menu wasn t great. no deserts just panini

food had run out so we couldn't order room service, other than that everything was fabulous

didn't answer the phone when i was trying to order room service... not quite 24 hrs

bar prices could be a bit cheaper

clean was able to have early check in breakfast was lovely plenty choice lovely spacious bathroom whole experience was

wonderfull breakfast staff right were i need it as well ill be back xxxxxxxxx

reception helpful able to have early check in with being an ihg member which was nice

went to a concert at the arena and delighted to see bar still open on our return at midnight

thought that the drinks at the bar were very expensive compared to any other hotel i ve stayed in manchester

the room service was fantastic, very quick and the food we got was delicious

room service dinner was delish!

was good , bar and restaurant staff were excellent, in fact all the staff were very polite and helpful

had a late check-in around 11:00pm, the receptionist was extremely rude upon my arrival and even imposed

the wifi was great, i was able to work remotely and do teams meetings

location, close to everything, clean, comfortable, room service

would have preferred the bar to be open late

we didn t eat here but the food on the menu in the room looked delicious, they even offer room service and late

wifi was a bit slow

late check out

unique bar set up and brings a good atmosphere for people of all ages, easy access and good size rooms

price of breakfast wasn't obvious on the website. i thought i read it was about £8 each.

early check in costs 10 pounds but the room and location was good compared to other hotels that i

there is only one staff to deal with both check-in and the bar at 4pm, which mignt be the most busy period for check-in

breakfast was good location for lowry centre and tram system very good

for a cheeky couple of nights away from the kids and even with covid the hotel and staff were

friendly staff. nice buffet breakfast. nice room

lovely bar and great restaurant

from the lady on reception and the excellent bar staff

we expected it to be quiet on xmas eve & day though and used the on site facilities

the reason we paid over £100 for 1 night is so we didn’t get woken up by the kids

late check out was complimentary

location, very clean, very friendly staff, super comfortable bed, great shower, great gym and sauna

), we did not stay long!

couldn't find the gym

we appreciated them managing to accommodate an early check in for us

staff were wonderful and the bar and restaurant were great

the room was lovely, and the gym was awesome - wish i could have stayed there for hours

also the wifi was virtually non existent

the hotel bar felt luxurious and classy

the gym facilities could have been onsite.

up three times by different staff talking us we needed to be out by 11 despite having paid for late check out

he was so nice with the kids

unable to get the tv in the room to work . not a big deal for us but if we had kids

great buffet breakfast, room and location with super friendly staff

pool table and football table a huge hit with the kids

staff were very friendly, cheap food, good location, staff member was able to sort us out with early check in which was amazing

we got an early check in which was great and only cost 15 pounds extra

of pillows very thin quilt on the bed drunks constantly banging on our door waking up my kids early hours of the

would be good if they had a little bar fridge in the rooms as standard, but so nice of the staff to sort me out

ate in the bar one night and food was really tasty

allowed early check in. friendly staff.

wifi. could not log on with either ipad or laptop. just kept dropping out

our room was near the back where all the laundry trucks are and they were being rolled around and moved very early sunday morning

the room too which i found bizarre (in a good way) honestly contemplating a weekend away from the kids to sort washing and ironing and having a chill

there are cooking and laundry facilities, plus a dishwasher

the cafe area at the back and the bar area are both very nice

the kitchen was fully working so it was perfect for the business trip as we just wanted to have a rest

• beautiful, quirky-looking bar with a spacious resting area

booked 2 single beds. bed's were kids size

there is library space for you to study/work, gym room with free water bottles for working out, game/social space for you to chill with friends

the bed was not comfortable. the tv was not working for the kids.

had scaffolding on our balcony, the work men started work early on bank holiday monday looking into our room and using loud tools

good gym and

loved the spa facility and pool .enjoyed bar on top .breakfast lovely . late check.out.

room was great and gym was also very good compared to other hotels in manchester

the fact that one has to pay for wifi whilst lots of places is free. it's not that cheap either.

great view from the room, great pool and spa facilities fully equipped gym, nice room service

the wifi connection and speed was too bad

proximity to the lowry/theatre, view from room, breakfast catered for my gluten free diet.

was already but up and made for us in the room the buffy breakfast was great especially for our kids to get what they wanted overall a great stay will

were pleasantly surprised to discover a 24 hr bar and a chilled section selling sandwiches and snacks

the breakfast was amazing too

breakfast was great, bar open 24hrs (managers discretion) and the rooms were big enough and clean