good food and atmosphere in the bar and restaurant

the bar area and restaurant was modern and newly decorated

loved the room and bar area, the hotel was clean and we liked the decor

emaculate, lovely rooms, great bar and restaurant

food in the bar is very nice and responsible priced

reception staff friendly & welcoming.comfortable room, late check out.

room very clean, and kids didn’t want to leave next morning so got their vote

village was beautiful, recommend visiting the church and has a playground nearby for kids

love our breakfast , the eggs benedict and the pancakes which the kids and wife was having daily

kids running up and down the corridor mid evening but that’s idiots for you

4h3 bar mqn...... horrible mqn

the bar was very nice and locals were friendly

the room was a decent size and clean, the staff very welcoming and attentive, the bar downstairs serves excellent ale and the gardens have a lovely view of the canal

the view from my room was lovely and it was very quiet away from the noise of the bar area

i am therfore turning this box into a positive until i have said enough to turn the bar gree

everything, bar,breakfast,staff

decor in the rooms restaurant and bar area are fantastic food was amazing both dinner and breakfast staff we very friendly from

the breakfast was delicious

very accommodating in the bar in the evening

breakfast was excellent

high quality gym, pool, spa etc

like the pool and gym

gym and pool were very clean and state of the art

the swimming pool and gym were very good.

pool not access to kids after 5

a great welcome and excellent bar and restaurant.

everything was first class - the bar served excellent real ales

the waiters, waitresses, bar staff were also brilliant

all of the staff we encountered were efficient and polite from the manager, the bar man and waiting staff in the restaurant

small grumble was the bar closed at 10pm on the sunday and we didn't finish dinner until 9:45 pm, so no time for a drink

give a 10 , but due to corvid restrictions reduced selection for meals and breakfast and gym shut

breakfast really nice

breakfast....very poor

the wifi dropped out a bit on the 2nd night but overall it was ok

we enjoyed the choice of foods at breakfast time

though i didn't go in), efficient service

the last morning of my stay, the coffee machine malfunctioned but the lady serving breakfast quickly provided a jug of coffee and one of tea even though they were a staff member down

location brilliant did. n/a breakfast

cannot comment on the bar or restaurant as i did not use them

friendly staff alot of choice with the breakfast

wifi in our area of the hotel, had to go to reception area to get connection

top marks to the kitchen

shower stall/bathroom was tiny and but it’s an older hotel and the fact that our kids had their own space made up for it

the apartment provided two bedrooms, shower / bathroom, a downstairs toilet, lounge and a small kitchen all for a

great staff, excellent food, quiet location, easy parking. fantastic value for money.

wifi was reliable

another positive point goes to the gym

beautiful setting, lovely staff. the spa facilities are nice.

it would have been even better if was a golf course

the brasserie is a bit soulless. no bar in the old part of the hotel in the evening.

we had an amazing cooked breakfast in the morning

breakfast was great

the full english breakfast was excellent

comfy and clean breakfast was great too

great breakfast

bitter pump working and that s all my husband drinks which wasn t great for us being in the bar no availability in the fine dining restaurant and we didn t realise you had to pre book

finally helen were helped re breakfast service & also afternoon tea

spa was lovely treat; therapists friendly and relaxing

the breakfast options were also wonderful

my room service breakfast arrived bang on time and was beautifully presented

everything from the hotel, rooms and staff. very good quality breakfast.

ulie too - both went out of their way to make our

the free wifi was fast and quick and

lovely little gym. spotless hotel. great staff and great value.

plus the bar is often not open

parking was difficult to identify but staff helped out but it wasn't straight forward

love the old place.. easy parking and located in town centre. big comfy bed.

the hotel bar is also a locals bar - very busy, extremely friendly and with a good selection of locals beers

instant coffee was provided but we didnt have any room service resfresh so this didnt cover our last morning

warm welcome, parking and fabulous uneven walls floors and doors with huge character.

very friendly bar staff and restaurant staff

happy to accommodate children and even dogs in the bar area

the bar and restaurant were equally impressive, offering a warm, welcoming atmosphere and a cracking

excellent food, bar and restaurant and staff

cousin who was travelling with us loved the intimacy of the separate rooms in the dining and bar area which gave a lovely ambiance where you could sit and chat comfortably

was pleased to find internal door access to bedrooms from bar to hotel so saved wearing a coat

one of the bar staff was a little abrupt at the end of the evening but the whine stay was lovely

lovely welcoming bar and

bar was dog friendly too

unable to hear any noise from downstairs despite bar area being busy

they were very friendly and professional, in all aspects of the place such as the bar and the cleaning staff

great bar and beers on offer

the staff, ambience, food breakfast and evening meal, matress and shower.

excellent food served in bar area. excellant breakfast.

breakfast lovely staff that couldn't do enough for you ud83dude01 we stayed in the four poster bed

messaged to arrange early check in and had a quick response and they allowed us to check in before the wedding we were

arrived just after my notified check in time and asked at the bar about checking in as there was no obvious 'reception' desk

the restoration on the old stables is lovely, the bar room is cozy and welcoming a the staff were attentive and helpful

exceptional welcome from young man serving in bar on our arrival

it has everything you need, the kitchen, has cooker, fridge, microwave, toaster,kettle

was no breakfast available on the first day, and the bar and public rooms were not open

no bar open. no food. hardly any staff around

also we loved the bar atmosphere and the

friendly welcome when arrived the lad on reception was brilliant, accommodated to my needs of early check in via email with no problem

dan the manager. the bar , the room layout and nice and warm.

a suggestion: a list of breakfast items in the room

wifi signal was not strong in our room and kept disconnecting.

superb location and plentiful parking

early check in and late checkout, the room and the food

here as currently looking at wedding venues close to grandparents who live near hawkstone park golf club

excellent wifi

accommodated early check in & use of other room to change in as had wedding to attend

wifi could be better but i think that s because of the remote

breakfast was delicious

very well located with easy parking.

were staying there as we was going to a wedding had food and drink in the bar before we left amazing food, the staff were so helpful when we needed to check in early both

the location of the stay was just perfect, live music in the bar area downstairs was brilliant

the girls behind the bar did everything they could to make our stay as enjoyable and comfortable as they could, i cannot

the food in the bar could have been more flavourful.

good value meal deal in the bar area

great staff and a lovely fresh cooked breakfast

ain), freshly cooked, dinner was also delicious and the entertainment and atmosphere in the bar couldn’t be better

car park and the bedroom was far enough away from the main bar to not be an issue

once in, i then went back to the bar for a drink, (great selection of beers by the way)

village hotel with a very welcoming bar and excellent menu

i'd asked for early check in, phoned when i arrived for the code to the keysafe

friendly welcome,great surroundings and awesome ud83dudc4c breakfast

were amazing, facilitated early check in, and later departure

very friendly and relaxing ,breakfast time to suit and what a lovely breakfast .

the breakfast was excellent

good size room. staff happy to help. swimming pool a good size with kids section.

kids absolutley loved the pool

loved the fact you could have a drink in the spa and pool area

room and hotel in general, we didn't try the spa or breakfast so can't comment on it but it looked great

there is good parking

excellent breakfast and convenient bar for later evenings

comfortable, efficient, good value, bar stayed open late for us.

also staff allowed a very early check in which i appreciated as we were visiting someone in a care home nearby and had come

there is a nice bar and restaurant on site though

modern and clean gym with plenty of equipment, fast wifi and car parking on site

bar area was nice and had a good range of drinks

clean good location nice bar area

staff at reception were very welcoming and the staff on the bar were excellent really pleased with our stay and felt so relaxed we will definitely return thank

fabulous meal in the restaurant, great breakfast as always, great service and staff

parking was easy and convenient and there was outside seating to enjoy the weather

breakfast and bar room light and comfy

bar area and restaurant

room was so hot i was please they did room service, but was shocked that they charged me 18 for scrambled egg on

the bar meal i had not enough on plate for the price

we ate in the hotel, bar meals, restaurant meals and had a delicious breakfast too

bar was reasonably priced

the service was superb, we arrived later than expected and the bar was closed but they could not have been more hospitable and were able to source some drinks for

bar was good, a great evening

staff and room and gym

was really comfortable and the breakfast was amazing quality

lovely choice of buffet breakfast and with a member of staff ensuring everything went smoothly

room service menu could have had a couple more items added

room service after late check in and breakfast

bar did not have bitter/real ale

the breakfast staff couldn’t do enough for us

breakfast is an amazing choice of both continental & cooked & portions are good sizes

friendly staff very welcoming great location onsite bar and restaurant

change their brand of sausages will be excellent mostly the chap at breakfast and the lady at the bar (i think the owner) were superb and obviously care that the business does well possibly not the

place to stay , good parking , superb staff who were very helpful and friendly, fantastic breakfast , would certainly

were able to give us an early check in as we had a wedding to attend

ample parking, comfy beds, breakfast was well cooked and reasonably priced

ample on site parking

the late check out timing meant we didn t have to rush

no room service as advertised on their website

upkeep of hotel wasn't that clean found alot of dead bugs left there false advertisement of room service which i was told on arrival wasn't there some staff did not have knowledge of their

room, spacious and good lighting shower was very nice and a pool and a gym made the trip exciting

no room service. beds left unmade and cups not cleaned or replaced

the facilities , swimming pool, sauna and steam room were a lovely treat to our stay

serve cocktails until the bar shuts please.

gym could have been a bit bigger.

we also used the on-site gym, which had a good selection of equipment, plus towels and complimentary water, which was a nice

my kids absolutely loved to make their own waffle at breakfast time

location, room quality, breakfast. all very good

property consists of 5 bedrooms (3 double and 2 twin) 2 shared bathrooms abd a small kitchen

shower and toilet rooms are untidy as well as the kitchen

kitchen area was useful

there were no forks in the kitchen!

no microwave in kitchen

staff in adjoining pub / restaurant allowed me late room service from the bar charged to my room so i could have a much needed bottle of beer to unwind

early check in was available as soon as we arrived. the staff were lovely

clean, great parking, nice room staff in the pub extremely nice & helpful

wifi was temperamental. connection was not very good and kept dropping out or not connecting.

value for money and lovely clean smart hotel, good location, good for parking and helpful

24 hour room service was not 24

the wifi should have been entirely free

waitress sent me to reception, reception sent me to bar, bar sent me back to reception, waitress came over, i payed and eventually got a token

comfortable, good location. no food or room service because of covid.

the wifi could be miles better the signal kept going in my room

price of car parking

no free wifi in the room.

first night arrived in bar 10 minutes before advertised last kitchen order, but informed kitchen was closed

price for a bed for the night pre-flight clean but tired rooms - fine by us staff in bar were really

easy to find plenty of parking close to airport

stayed again probably wouldn't go for breakfast option, but would buy straight from bar menu as available for those playing golf or using leisure facilities

breakfast nice and kids loved the pool

a lovely spa session in the morning in the sauna and pool was a great start to the day

breakfast hot food had run out, and had to wait 10 mins , for it to come out, only beens and

surroundings - clean modern buildings with excellent on site parking

spa n pool was unreal very clean

slightly better service in the afternoon. car parking a little congested

food was excellent, the facilities such as the gym and spa were really good.

bed, blinds did not cover windows in bedroom allowing light into room, laundry and tray containing waste food left in corridor

lovely spa and great sleep

location so close to the m6. plenty of parking. good food. helpful and friendly staff.

free parking

staff, clean and comfortable rooms, great wifi for the kids to use

the staff at check-in was lovely, the room was nice and clean and the wifi worked perfectly

are really helpful, great location, loved that it has a little playground and the pool so the kids were entertained

beds were very comfortable, rooms were very clean, spa was excellent

plenty of parking spaces

great staff again hosting breakfast

kids loved the

was delicious, the pool, sauna and steam room were wonderful (we went when there were no kids lessons)

kids enjoy halloween party, breakfast and dinner both was very

lovely and modern, comfy bed in a large room and the food is great especially the breakfast.

the food was lovley and even excepted blue light nhs discount the staff were friendly , breakfast in with the hotel was worth every penny could of stayed

service, with a lovely bar and restaurant area

this wasn't manned at the hours we were there - so we checked in and did all business through the bar staff

the little sofa bed for the kids is very uncomfortable

kids were on the sofa bed in a family room, which didn't look very comfy

crying and banging from a neighbor room, which i didn't need before a full day ahead with my kids

kids had space

unconfortable sofa bed for kids

the room was clean and comfortable and the breakfast in the morning was delicious

disabled parking is near the hotel however, it's on a steep slope and only one side of the car had space to

1. free wifi 2. comfortable bed

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comfortable room, nice bar and food. good staff. plenty parking

very comfortable room when i was very tierd after a long journey nice breakfast too

spacious hotel. friendly staff. breakfast included.

rooms were very clean breakfast was really nice staff were very friendly and polite

breakfast was very good, thought i had booked l location near terminal two, had to get a taxi to

to the airport very convenient we left at 4;30 and we could still grab some breakfast for the kids and a take away cup of coffee or tea

put on breakfast earlier, as the kids had to attended a dancing effort, meaning the wouldn't have had breakfast

priced parking on site, late check out on the sunday, excellent breakfast to start the day

wanted a drink at the bar before our taxi picking us up we waiting 15mins and then it was too late to get one so we

are immaculate and very comfortable, location is perfect, prices are excellent and unlimited breakfast is value and fresh and delicious

conveniently located there is a bar and restaurant but there is also an excellent harvesters right next door ultimately great value

simon on reception very welcoming and was great with kids as we

good beds. free ev charging.

facilities, location, breakfast, gym, san carlo restaurant

2 separate nights before departure and on returning back from our trip) made trickier with 2 kids and travel luggage

i went after the kids hours which was great

was perfect the hotel was ideally situated away from the bar and the whole stay was wonderful food drinks venue was

bar & restaurant were great and lovely gardens surrounding

there were ample parking spaces, and the full english breakfast was so good

hotel next to really nice bar restaurant

we actually had a fantastic night the atmosphere in the bar was great,food was great & the room was very comfortable

had to download an app and pay for us and the kids

early am checking and late check out big bonus for us

i found that the internet/ wifi, was a bit slow, and kept disconnecting whilst in the room.

everything was great. good shuttle. short run to airport. good room service

lovely staff.! bar staff were so great as well!

enough space for drop off kids play area very poor and shouldn t have to pay for what is there bar food service a bit

gym well-equipped

the family room was spacious with good tv channels for the kids which kept them entertained whilst i got organised

fast room service meals

great for me as i had an early check in.

no wasted space or plastics or laundry

although on the map looks near to t2, in reality, it is not walkable if you have luggage or kids

early check in and late check out available for a reasonable amount

kids plying ping pong right next to us trying to have breakfast and people emptying the juice jugs

breakfast. staff very friendly

breakfast was perfect, served early unlike some other airport hotels

staff were really friendly & even gave the kids a pack with toys & gifts

the kids free packs on arrival started off the holiday for the kids

breakfast was excellent with vegetarian & vegan options

room service was good too

pool & fitness area was very good

friendly staff, clean rooms, bar food good too. didn't have breakfast

nice clean pool area, good gym

there’s a good range of dining options available, including a restaurant, a more informal bar menu, room service and an on-site café

gym is well equipped and modern, working area in lobby with cafe was useful with very friendly

clean, free parking, swimming pool and gym on site, nice staff, some free wifi, nice garden area

had to go to front desk for room service as phone in room not working

bar needs to have a working card machine

delightful staff. quiet room. comfortable bed. easy parking.

leisure facilities were excellent; pool, jacuzzi and steam room. a fabulous way to unwind.

the kids eat free buffet deal in the evening was very helpful

room service was amazing. couldn't find fault. food was hot & taste good.

no free wifi

staff on the desk were really helpful and room service arrived quickly

lovely breakfast, and the shuttle service was good, too

delicous breakfast. gym was great and well equipped. room was clean and comfy.

can also cast from your tablet/phone to the big tv which was great for kids

05pm, but were charged for the early arrival

i was so surprised with gym equipments much better than many other hotel

there is also a gym with new equipment

good breakfast selection. ev charger but just 1 type 2 7kw and 1 13a 3kw.

good bar with comfortable seating

gave us a late check out on return from our holiday before the long return drive to scotland

room was clean and cosy, bar area was nice, parking was safe and secure

comfortable well equipped hotel with a good bar and restaurant.

the food at the party was very good as was the breakfast

very friendly staff. nice breakfast. clean rooms

we woke in the morning we were able to finally see the what a wonderful location we were in, the breakfast room was fantastic with beautiful views over the countryside and the choice of breakfast

nice hotel, in a beautiful spot with a nice bar and an excellent breakfast

breakfast was beautiful, the christmas decor and how warm the property was, so welcoming.

swimming pool was very relaxing after a long drive and the sauna was good and hot

they accommodated our early check in request with no problem.

room service menu was out of date and couldn't order what we wanted, however fries were served in a

overall lovely stay...love the spa too :)

very good location. the pool and spa.

early check in as requested was easily met with pleasant reception staff.