located for a short walk into the town centre, ample parking, close by to major motorways making travel

wifi was intermittent

attentive and guest-oriented staff, soft towels, warm rooms, good showers, on site parking, room service, garden views, quiet zone, microwave in the room

plenty of car parking

a lot of space for parking and you can find many places to visit near by

no room service, dirty windows, dirty room, small room with very high price.

we were traveling with 2 kids and they were awesome

lovely place plenty of character ... cracking bar . breakfast was exceptional

cask ales and great breakfast

breakfast first class with everything you could wish for

wifi was off but not because of the hotel, it was bt s fault.

bar staff very friendly and efficient

there were ample parking spaces, and the full english breakfast was so good

breakfast was really good & so was sunday lunch

we actually had a fantastic night the atmosphere in the bar was great,food was great & the room was very comfortable

could do with more staff in the bar & restaurant at peak times

bed very good, breakfast excellent easy parking

capricious wifi but the very nice staff managed it. they are all very helpful.

available parking area

private parking space and good wifi connection

comfy bed was able to organise early check in

arrived late and all the kids wanted to do was go for a swim in the pool

of room smart tv two very comfortable king size beds , spa & wellness children loved the swimming pool we did lounge upgrade great breakfast drinks etc all day however no food lunchtime however two

i went after the kids hours which was great

we ordered room service and it arrived quickly and the food was delicious

no menu of room service in the room

nice clean comfortable beds & lovely breakfast.

rooms were very clean breakfast was really nice staff were very friendly and polite

we enjoyed the lobby bar with a chardonnay we liked, the food in the restaurant was delicious, the room clean with

very comfortable room when i was very tierd after a long journey nice breakfast too

early check in accommodated, pastries in the reception for early starters.

located for my needs, the staff were polite and professional, secure parking, reasonably priced bar and a good restaurant with a varied menu

clean not expensive good bar , room was as good as all the others we have stayed in

also, the staff in the bar area are very friendly and helpful

staffs are very helpful ( special thanks to jassrin who helped us for an early check in

as it went, i had a really good time thanks to your wonderful bar staff who sorted me out with

although on the map looks near to t2, in reality, it is not walkable if you have luggage or kids

beds, great air conditioning good communication about early check in and helpful

the food was great; i had evening meal and breakfast there

traditional english breakfast would be preferred.

very accessible and early check in at no extra cost.

the kids free packs on arrival started off the holiday for the kids

also available was access to a gym

produced outstanding breakfast with usual full english esp black pudding good selection of teas convenient locale and

they could not have been more welcoming and friendly with the kids

gym was well equipped

were very attentive and lovely , advised us to sign up for their website so we could have an early check in as they saw we were exhausted after being on a long flight

great location for me late check out service excellent restaurant friendly professional staff

modern. close walking to airport. brand new gym. excellent.

delicous breakfast. gym was great and well equipped. room was clean and comfy.

friendly staff at check in, early check in at 9am when arrived on flight

so nice to have warm cookies waiting for the kids at reception which they thoroughly enjoyed

excellent staff, great breakfast, good gym, good price.

staff on the desk were really helpful and room service arrived quickly

the wifi was quite expensive which i didn t expect.

the kids eat free buffet deal in the evening was very helpful

food was great and it has a gym on site

served us and even though i was in a very stressful situation managed to cheer both me and the kids up and carried on to do so as we saw him through the day

loved our stay at the clayton, ideal for an early morning flight with 2 excited little boys , room service was brilliant

due to late arrival we didn't dine in the restaurant which we wish we had but did pop the bar for a drink, staff were so lovely also

had breakfast which had a good selection of hot or cold food

fact that i was quoted 50 to have an early check in to a room that was already available, nobody was making any extra effort on my

and the bar is good

the wifi wasnt great

she helped me sign up to the igh card and get an early check

comfy room , early check in excellent asian restaurant bonus.

friend very welcome and even let us have a night cap after returning from the football when the bar was about to close

on bar was lovley

moments at the bar was quite slow but not because the workers were slow, there wasn't many at the time

lady behind the bar was fantastic really helpful and friendly

loud music from the bar but stopped by 11.30pm, quite happy with that as it’s a pub!

i was concerned about the price but once seeing our rooms and having exceptional service at the bar right through to breakfast it was worth every

fantastic full english breakfast

the kids loved it

rain on sky light was noisy and felt £25 for early check in (3 hours) was a little steep

superior huge bedroom,comfy bar area,fab breakfast, good value for money. friendly staff.

breakfast is an amazing choice of both continental & cooked & portions are good sizes

quiet clean and the beds were super comfortable the bar and waiting staff were amazing

the staff were efficient and friendly at reception, the bar and at breakfast

friendly staff very welcoming great location onsite bar and restaurant

bar did not have bitter/real ale

clean, friendly staff, lovely breakfast best 3* hotel i’ve stayed in

staff were nice and there was a mini gym

plenty to choose from at breakfast

on returning from our evening out again very polite and helpful bar staff, nothing too much trouble always smiling

easy checkin and check out and we got a late check out that we needed

price for a bed for the night pre-flight clean but tired rooms - fine by us staff in bar were really

wifi should be in rooms . but free wifi works fine at the lounge areas. thats okay.

lovely bar meals & drinks

breakfast pack gym and pool back in operation no daily rubbish collection

no free internet having to pay extra for gym

my husband kept rolling off the half collapsed mattress so slept in the kids bed instead and we propped up the mattress with cushions for my son and me

no bar but was one near by walk took ten minutes. taxi back cheap and very efficient

would have liked the option to have a drink at the bar and breakfast in the morning

are quite a few parking spaces of which all bar one was taken

the best thing was, the host pointed out a nearby walk, in a wooded golf course kind of area

early check in

equipped, bed was comfortable and the desk area was very good with a comfortable chair and good wifi

also the gym was a nice touch

wifi and electricity went down from 930 morning of check out - was in the shower and the water and

restaurant for breakfast was top tier and gym facilities were good considering it s a hotel

numerous bedrooms, a kitchen, 3 bathrooms, one shower and bath

they kept in great communication before our arrival and gave us an early check in knowing we had a very early start that morning

it was so clean and tidy , we had a kitchen , living room , 2 bedrooms, bathroom , 2 toilets and easy access wifi

kitchen was good for preparing snacks for the family

we stayed in the apartment which has a well equipped kitchen, and the lounge has a large modern television

there is a complimentary mini bar with crisps, sweets & drinks

food had run out so we couldn't order room service, other than that everything was fabulous

the bar downstairs was great

room service was very quick when we ordered a snack late evening

free mini bar football pitch on top floor hit with the kids easy walk to town and stadium

cocktails weren't great we stayed on a friday evening the bar was relatively busy but nothing i expect out of the ordinary the bar seemed short staffed so we

the hotel didn't use spa or pool

hotel, spa and room very clean. staff are very friendly and extreamly helpful

in-house hotel pages didn't work on the tv so couldn't access room service menus

the improvement works to the spa facilities

great facilities - the gym is excellent

breakfast was outstanding. excellent selection.

the spa and swimming pool are opened to the public so on check in a group of school kids were taking lessons

free parking, offered late check out

we asked for late check out

breakfast was beautiful

breakfast ample ,location was 2 miles from wedding i attended

friendly welcome,great surroundings and awesome ud83dudc4c breakfast

clean and tidy, excellent breakfast & friendly hosts, what more could you ask for

the breakfast was excellent

rooms dated bar closing early not able to get a coffee after 11pm

breakfast buffet was fine

was good but the bathroom facility is not ideal for kids as the bath tub has no hand shower and also hot water tap delivers the hottest water that you

the breakfast is too expensive.

bar staff lovely as always too

food wasn't up to much. bar was a bit expensive

links to town centre,comfy bed,good location for bars,shopping and places to eat,early check in and late check out and a great breakfast

plenty of parking, good breakfast and good location, ideal with kids close to old

beer not overpriced in bar really

feel the need to come down to restaurant for breakfast in public setting in their pajamas and kids running around with no shoes on - not the hotels fault but something i am sure a notice would

the quality of the bar meal in the evening, which came at a hefty price.

aloowed late check out as waiting to collect our items from the lowry from our weddimg reception

only gripe would be the wifi - the internet connection was not reliable or fast when i was there

rooms are nice and bar below offer good beer and metro station just about 2 minutes walk

room is very spacious, tv and wifi work pretty well, the gym is small but efficient

breakfast had plenty of options for myself and the kids

near the tram station, breakfast was reasonable and enough variety for a 2 night stay

fresh varied buffet breakfast...nicely set you up for the day

of all it does not mention anywhere at the time of booking that early check in cost £10

it was close to the tram and the breakfast was very good

we had a family room 2 adults 4 kids and the room was a great size for us 4

spa and pub

bar is rowdy and kids running everywhere

great location, bar area nice and very comfortable beds.

bar was very good and the food excellent

there is library space for you to study/work, gym room with free water bottles for working out, game/social space for you to chill with friends

staff was so accommodating with an early check in. great breakfast selection as well.

the bed was not comfortable. the tv was not working for the kids.

good: reception staff/check in process location for footie/quays early check in/late check out the not so good: bed comfort (concrete mattress) breakfast management

i liked that it was very comfortable and kids friendly.

parking at the hotel whilst abroad the reason for booking we have used the hotel previously when

imming pool, 24hr reception, parking, room service with good choice of menu)

spa could have been a bit better, the equipment needs updating.

an executive suite!), no form for requesting room service breakfast or

everything apart from the next morning we went to the spa when it opened at 8 and the hot tub and steam room were not warm and ready even by 11

the website states room service but there isn t any also a maid just bursted in our room when we were half

and towel s clean water hot pressure good in shower good location free parking excellent for

paid 2 at reception for the parking, aldi across the road for snacks

room, the reception and bar area and the restaurant area were very good clean

room was comfortable and well equipped with everything you need bar and restaurant great breakfast

good value meal deal in the bar area

the girls behind the bar did everything they could to make our stay as enjoyable and comfortable as they could, i cannot

noise from bar but stopped at 11.00pm

hotel rooms were spotless, the restaurant and bar was clean and the food was fantastic

were staying there as we was going to a wedding had food and drink in the bar before we left amazing food, the staff were so helpful when we needed to check in early both

food -restaurant and bar were amazingly, location - close to everything but felt like we were in the countryside, such a

good quality, free ev charging a big bonus, good breakfast, friendly staff and quiet location/rooms

staff very attentive, nothing was too much trouble for them, excellent service both in bar and restaurant, especially rick and georgia in the restaurant ud83dude0a would definitely

good bar with comfortable seating

gave us a late check out on return from our holiday before the long return drive to scotland

beds were comfy, decent location, good price, friendly staff, early check in

great rooms , the bar and restaurant were fantastic close to the airport

beautiful property and grounds, fabulous staff, so comfortable and clean and a great bar and restaurant

7) - comfortable bed! nice friendly staff - room service ace - breakfast yummy!

a dessert or coffee menu and had to find a staff member to pay the bill found them all behind the bar talking , food was

helpful staff. comfortable spacious room. excellent breakfast

the kids were complaining about breakfast. less variety .

limescale there was no remote for the tv which meant we were stuck on one channel not good with kids also there was 1 sachet of coffee and one

there was also i few rooms on my floor that had been booked by some young kids who were up partying all night

i was over for a united game with kids

kids playing loud music, taking drugs in the entrance

selection of breakfast

small bar available in the evening was nice

breakfast fine staff really helpful and friendly

get wifi signal in room 311, although wifi worked fine in other rooms when i previously

comfortable and everything we needed plus parking at a fraction of the price paid for other sites in the city

bar & restaurant were nicely decorated

the location is great and within easy walking distance of a decent selection of bars and restaurants on monton road, or of course the riverside has it's own restaurant and bar but

lovely room. bar and restaurant on site. very clean and comfortable.

worried as i knew it was above a bar but was amazing and quiet

the bar restaurant was such a good vibe x and when i went to my room it was so unique x

great staff and clean hotel with good little bar and breakfast was good

receptionist was incredibly with my partner and i and another staff member in the restaurant at breakfast was helping a child when their family were unaware of the child's struggles

breakfast was a little disappointing

downside for me and it’s not a biggie was the bar prices

breakfast was great, the choice of specials that were available was the most ive ever experienced

location, facilities around it like ev charging, mcdonalds, costa, m&s etc

the little sofa bed for the kids is very uncomfortable

crying and banging from a neighbor room, which i didn't need before a full day ahead with my kids

bed sofa was uncomfortable for kids no tea or coffee making facilities

easy access to ev charging point. very pleasant staff.

room service was fast and food was exceptional

room service only til 10:30pm

breakfast

the breakfast is amazing

decided against the buffet so served us individual plates of canapes and upgraded our breakfast to full english in the restaurant

the staff could not be more friendly, the rooms are nice, i didn’t use the gym but the facilities look good

and clean, happy and accommodating staff, big room, decent pool, good location close to bars and restaurants

lovely friendly staff on reception, the bar and in the leisure centre.

kids breakfast wasn't free, like with others competitive hotels and service apartments

got to use the swimming pool etc great location only a nice walk down the canal away from the

perfect for manchester airport - was looking for hotel + restaurant + nearby ev charge

room cleaning was 4pm in my case - not ideal as i got back from golf 3

clean, great parking, nice room staff in the pub extremely nice & helpful

room was good, bed was comfortable. breakfast was good. bar prices were good.

only one small issue, the wifi is dodgy and goes on and off

to the concert venue ,excellent staff lovely clean modern room to a great ambience in the bar after the

, right over hotel you can find free bus line 1 , the hotel has his bar in ground floor and you can get 20% discount or anything ( breakfast and bar

the bar downstairs is great and the breakfast next morning was lovely

the breakfast the next day was great, especially for a hangover ;) went to the bar for a few drinks, reasonable pricing and lots of choice

the lad behind the bar was very pleasant

), we did not stay long!

great value for money. we had a one night stay, late check out and breakfast all for 77

room service, housekeeping and location was perfect

good breakfast local parking with hotel discount helpful staff

the breakfast had an excellent choice of hot and cold foods and staff were really helpful and friendly

breakfast in podium restaurant was very good with an extensive choice

everything was perfect the room the bed the staff the food the room service the entrance the drop off all was amazing also cloud 23 perfect and very

room service was excellant just a nice place to stay .

very friendly staff and we enjoyed the early check in

that we had to pay extra for wifi

probably food in the bar area was a little pricey but very nice though.

from above disturbed us through the night, but hotel were good enough to allow a very late check out so we could catch up on some sleep

did request

fantastic breakfast, great for the kids too

the free wifi was hit and miss

downstairs bar area was a bit unappealing - would have been nicer to be able to enjoy a drink in the ground

bar in the hotel was fab

from the reception to the bar staff, we could not fault it

also really impressed with the late night bar food, was very fresh and bar has a cool vibe

it was very clean and look like brand new with free wifi it was very quiet

comfortable beds, good size room, easy to check in and out. really helpful re early check in.

beautiful design, attentive staff, excellent location, fantastic bar with live music.

i had a mini bar with a nice selection of drinks

bar area, room comfortable loved the dyson hairdryer and the straightener in the rooms

the bar had 'run out' of sauvignon blanc wine (15:20 hours) of both choices.

beautiful cocktail bar wilts miles hosting

central location,cleanliness, comfortable bed and clean laundry.

ability to do early check in

the manager on duty was so kind and obliged my early check in

lady on front desk gave us late check out until 1pm

really good stay, breakfast has improved. have booked again for easter sunday

than it was but it wasn t a smooth operation like the rest of the experience

fantastic building, breakfast, location and staff.

fi)

hot chocolate on room service menu please as bar closes at midnight and couldn't get one.

after a trip to the ivy and then several bars in the area we decided to try refuge and to be honest we were really shocked for a

they offered quite a few little bits for breakfast too in the communal kitchen

super nice, you can tell she’s working really hard both in the overnight accommodation and the bar to bring a higher level of service to her customers whether they are there for a pint or for

checking in is done at the bar in the pub below and was very friendly and helpful, taken up to my room quickly and shown where

able to choose and make our own breakfast from an assortment of items in the shared kitchen was wonderful and added an extra layer of care and homeliness; myself and my friend both

having the shared kitchen to get breakfast at your own convenience is a great idea

while my pals were getting early check in fees, the staff found us a room an hour before official check in time when we would

friendlies of staff facilities ambience was great, live music, and great bar staff and service

as the main bed (so often family rooms have a small sofa bed which doesn’t work unless the kids are small)

i asked for a glass with some ice from the bar for our drinks that we bought from the shop for the room and the girl at the bar gave me an ice

they sorted an early check in and room and we're smiley and polite

room service did not come

room service a bit fiddly. we ended up having to order in the bar.

the room service issue, staff told me different things which was confusing and not useful

location early check in late check out breakfast bar/restaurant

early check in fee is high, 10 per hour

great variety of choice and staff were very attentive as was the gentleman how worked the evening bar and cooked our pizza perfectly

a lovely irish bar and tapas restaurant 2 minute walk

room, lovely breakfast, laundry facilities, really clean, staff knew the local area & were helpful/friendly, parking was

unfortunately they don't have a bar in site but we had a pizza from the hotel then nipped out to the local bars

the drinks are so reasonable and the bar is 24hrs, as well as a 24hr pizza room service

very expensive breakfast. late night pizza for kids through room service inedible and expensive.

the fact that kids could only use the pool at certain times.

got early check in as my birthday. they couldn't do enough. it was amazing

slightly earlier swim session in the afternoon for kids so they can be finished to eat at a normal time

lack thereof)

location swimming pool

late check out available

were no appointments available for treatments at the spa - book atleast a week or so in advance as the spa is very popular

the main restaurant being closed when i stayed on the sunday evening so i opted for a meal in the bar area which was still lovely

good food and room service

with two kids it was nice stay, personnel ok as well

fenced garden area for kids

size car parking

wifi very intermittent and no alternative milk in the room.

signing into the wifi seemed a bit long-winded.

lovely to walk into a nice warm cosy bar area

nobody at the bar to check in for quite some time on arrival.

having to pay for wifi and breakfast being priced at 11-15

girl on at bar / reception is one of the most friendly people you can meet

i let her know we required late check out and she told me i couldn t have it due to the hotel been full the day after , this

has a small bar area

there is a restaurant and bar and as a single traveler i felt safe

the man on reception was very helpful when we arrived and was kind enough to give us early check

the friendly greeting on arrival to having a drink at bar and eating in the restaurant, outstanding

very smiley and friendly polite food excellent bed comfy bar had good atmosphere what more could you want would recommend to friends and will certainly