kids running up and down the corridor mid evening but that’s idiots for you

room was lovely and comfy. breakfast was nice. me and the kids had a lovely stay.

stayed for one evening with my kids as we travelled from the south west to scotland

pub on the side isgreat, food is lovely amd great kids menu

rooms could be updated breakfast choices could be better but was great for the kids.

no wifi in the bedroom.

staff, delicious food, option of kids meals, clean warm room, lake behind the hotel, astonish

we always took a photo of the kids there to see how much they've grown

kids loved the big bear on entry and other animals scattered around the family room

location food hosts and parking

we needed a beer bottle opener and neither of us had brought one so they collected one from the bar for us to use

was very good, staff were friendly, rooms were quirky, bar and dining areas cosy but interesting

the hotel was dog friendly and able to come into the bar area

they should be more transparent eg an £8 breakfast became £12

very accommodating in the bar in the evening

the breakfast was good, comfy clean room, quiet too

excellent breakfast

my dog was allowed to accompany me to breakfast which again was a lovely touch

the full english breakfast was excellent

comfy and clean breakfast was great too

high quality gym, pool, spa etc

to top it off, the bar area was quite large with lots of seating and large screen tvs

take care which wine you order from the bar a large glass of red i had was over £10 !!

bedroom facilities, very comfortable beds, family friendly swimming pool and changing rooms facilities, tasty buffet breakfast and very friendly staff throughout

it’s a very busy place and there were a lot of conferences on when we visited which made the bar area very busy

good breakfast and room

bed mattress could do with being replaced - would have preferred 2x singles for kids - teenagers don’t really want to share beds

from room service, there didn t seem to be a way to buy a drink at 22

the use of the gym/pool was also a nice added bonus

the spa and the gym were brilliant

the property is in a great location, with plenty of parking & friendly staff.

free secure parking

there could have been a better choice of fruits and meats / cheeses at breakfast

we ate in the restaurant in the evening and at breakfast, where we had excellent food and service

room service - phone was not answered after three times gave up and went to get a sandwich from

bar area was nice and had a good range of drinks

clean good location nice bar area

staff at reception were very welcoming and the staff on the bar were excellent really pleased with our stay and felt so relaxed we will definitely return thank

ich was lovely)

friendly staff,lovely breakfast,amazing spa facilities

beautiful setting, lovely staff. the spa facilities are nice.

magnificent building with modern conveniences, great pool.

room service charges were eye watering

took ages to get through to room service and the food was lovely but the portion sizes were very disappointing for the money

good for what we needed and good if your using water park but its quite an industrial area

facilities were nice and the wifi was fast

pool and gym facilities and breakfast was good.

was ideal for what we needed, we seen it had a spa etc so thought this would be even more ideal, although we didn t get the chance to use it

emaculate, lovely rooms, great bar and restaurant

food in the bar is very nice and responsible priced

the bar area and restaurant was modern and newly decorated

good food and atmosphere in the bar and restaurant

great staff, bar and restaurant provided excellent quality food and drinks. comfortable stay

the chilli con carne on the bar menu is very spicy

rethink the price of using the swimming pool if staying in the hotel

paying pool and spa

the water was allways hot, and the wifi and tv worked well

it s also close to some restaurants, two casinos and a bowling alley and cinema

also it was not clear on the listing that it's a shared bathroom and kitchen - no toiletries provided either as it says on the listing

property consists of 5 bedrooms (3 double and 2 twin) 2 shared bathrooms abd a small kitchen

no microwave in kitchen

shower and toilet rooms are untidy as well as the kitchen

more kitchen utensils if i was being ultra critical (and i’m not ud83dude02)

a shame there is no option for room service being brought to your room

24 hour gym was also a good facility

all areas of the hotel including dining room , bar , reception & rooms all cleaned to superb standard

only downer was that the sofa bed (for the kids) wasn t particularly comfortable but they slept ok in the end and we asked for an extra (-) very busy with kids running around in reception (not hotels fault), very noisy and busy on arrival and queued (-)sofa bed they set up for the kids was terrible - the mattress was the lumpiest ever so they didn t sleep well (+)close location and nice breakfast. kids area was nice too (-) i told the acting manager who told me it was meant for kids (-)of the room was kids sweets under the bed dust all over the worktops and chair neighbours were very noisy didn t

couldn't get wifi in my room.

i am therfore turning this box into a positive until i have said enough to turn the bar gree

the room was a decent size and clean, the staff very welcoming and attentive, the bar downstairs serves excellent ale and the gardens have a lovely view of the canal

4h3 bar mqn...... horrible mqn

the bar was very nice and locals were friendly

the view from my room was lovely and it was very quiet away from the noise of the bar area

showers and laundry wasnt enough for family

breakfast was delicious

we also used the on-site gym, which had a good selection of equipment, plus towels and complimentary water, which was a nice

connecting rooms for our family, kids loved it

and tidy, modern spaces very good breakfast all plugs have usb space to work available basic gym equipment but available car park with a short walk but really

more info about breakfast times in prominent display there were no details in the room

separate charge for breakfast especially when they tried to charge more than stated on booking

very friendly staff. nice breakfast. clean rooms

breakfast plenty full room amazing staff fab.

nice hotel, in a beautiful spot with a nice bar and an excellent breakfast

tv didn't work, room wasn't ready when i tried to check in

the wifi in the room was poor, signal to tv channels was also bad for a lot of channels.

everything, great location, comfy rooms, room service is excellent

convenient for airport parking good value for money

very friendly staff, wifi was very poor, food great and service, room comfy and clean.

no room service

hotel bar with friendly and helpful staff

from the friendly staff to the room and to the breakfast

40am, the breakfast room service

though i didn't go in), efficient service

parking was some distance from the entrance

plenty of space for car parking

got woke up to room service which we never ordered 3

u can't fault it room was excellent. spa beautiful especially the outdoor tub and steam rooms

looked out the window and it looked out on to a entry way and loads of bags with rubbish and laundry not a very nice

the service was superb, we arrived later than expected and the bar was closed but they could not have been more hospitable and were able to source some drinks for

the bar meal i had not enough on plate for the price

bar was good, a great evening

bar was reasonably priced

we ate in the hotel, bar meals, restaurant meals and had a delicious breakfast too

great location, plenty of parking. very quiet. cleanest hotel i ve ever stayed in.

wifi easy to connect to and the rooms very comfortable

wifi slow

is amazing with the golf course surrounding it

a wizard, which was a pleasant surprise as the young lady the first night did nada despite the bar being empty, and the tables uncleared

convenient location, cheap, breakfast offered, apattment facilities for young kids

to find with plenty of parking

good wifi

the separate bedroom in the family room, kids loved having their own room and tv

working ceiling light in kitchen

the wifi should have been entirely free

waitress sent me to reception, reception sent me to bar, bar sent me back to reception, waitress came over, i payed and eventually got a token

honestly, having to pay for wifi in a hotel we're already paying for is a bit of a bummer.

the only bad thing for me is the wifi

there was no free wifi, though it was supposed to be.

comfortable, efficient, good value, bar stayed open late for us.

also staff allowed a very early check in which i appreciated as we were visiting someone in a care home nearby and had come

modern, clean - comfortable hotel with a 24 hour gym!

modern and clean gym with plenty of equipment, fast wifi and car parking on site

early check in arranged for no extra cost, which was brilliant for us as we travelled from over 2

wifi was temperamental. connection was not very good and kept dropping out or not connecting.

wifi reception?

easy early check in staff very friendly

staff in adjoining pub / restaurant allowed me late room service from the bar charged to my

eating was in the attached pub. would have preferred room service.

excellent food served in bar area. excellant breakfast.

great breakfast and evening room. luvly bedroom too

and plenty of different seating areas and the the restaurant was perfect for yhe evening meal and breakfast, the food is amazing

the staff, ambience, food breakfast and evening meal, matress and shower.

restaurant and separate breakfast area were very comfortable and beautifully decorated

super clean, and breakfast was ample, fast and perfectly cooked

easy to find. comfy beds and clean room. allowed early check in. good breakfast

although it's part of a pub the bar is far enough from the room so you can't hear talking from the bar

hotel bar and restaurant were great

car park and the bedroom was far enough away from the main bar to not be an issue

great location, easy to find, 4 miles from m6. lovely staff, fabulous breakfast.

breakfast was beautiful

the full english breakfast was well cooked and delicious

the breakfast was excellent

super breakfast

the grounds were beautiful, and if you like golf, this is the place to be

enough bar staff for the wedding party and very slow - a couple of bar staff where rude ( not to me - but

ordered two starters, a side of chips and a kids meal to come all together, starters came first and we were waiting for the children's meal,

breakfast was lovely and the spa facilities were excellent.

managed a late round of golf on the fabulous course and finished off with dinner in the bar and drinks

the girls behind the bar did everything they could to make our stay as enjoyable and comfortable as they could, i cannot

the location of the stay was just perfect, live music in the bar area downstairs was brilliant

noise from bar but stopped at 11.00pm

good value meal deal in the bar area

the food in the bar could have been more flavourful.

all of the staff we encountered were efficient and polite from the manager, the bar man and waiting staff in the restaurant

the waiters, waitresses, bar staff were also brilliant

a great welcome and excellent bar and restaurant.

small grumble was the bar closed at 10pm on the sunday and we didn't finish dinner until 9:45 pm, so no time for a drink

everything was first class - the bar served excellent real ales

polite staff and nice bar area

great leisure club facilities, extremely friendly staff, bar was lovely, stayed much longer than i expected to be staying the following day due to a change

are plenty of facilities available with a gym, pool restaurant and bar

bar and pool sauna

didn't use pool or gym as we were exhausted

close the the university we are visiting the next day. good bar service and a great breakfast.

wanted a drink at the bar before our taxi picking us up we waiting 15mins and then it was too late to get one so we

i liked the room the staff and the yummy breakfast

stayed with my husband and two kids

clean and friendly, was also given breakfast included, and a late check out of 2pm for free which was really useful during a difficult covid xmas

breakfast was decent, restaurant in a large garden view conservatory

1. free wifi 2. comfortable bed

to access ev charger

wifi is terrible. dated bedrooms.

breakfast was perfect

early check in as requested was easily met with pleasant reception staff.

use of the pool, had a bar dinner reasonbly priced, lounge area felt homely, room was good and clean, parking was good

pool really amazing comfortable beds and pillows lovely staff

wifi wasn't free in the rooms, only in the lobby areas

good value, free parking

were very good, shuttle bus to and back from the airport a bonus, car parking was a plus, breakfast and dinner was very good

happy to accommodate children and even dogs in the bar area

excellent food, bar and restaurant and staff

very friendly bar staff and restaurant staff

wish bar had stayed open after 10pm

cousin who was travelling with us loved the intimacy of the separate rooms in the dining and bar area which gave a lovely ambiance where you could sit and chat comfortably

very clean rooms nice and warm great pool gym and spa very nice staff

very clean, great service, good facilities and awesome breakfast

the room was good, comfy bed good wifi

bed and pillows, ordered room service for breakfast delivered on time, on arrival was offered a room on ground floor as leg

very clean rooms nice and warm great pool gym and spa very nice staff

the kids were treated like mini vips. made for a very enjoyable stay!

the hotel didn't use spa or pool

good room service - delicious food at a reasonable price

good size room. staff happy to help. swimming pool a good size with kids section.

i enjoyed the restaurant bar and spa

friendly reception and relaxed in the bar one evening, but can be closed mid-week

dan the manager. the bar , the room layout and nice and warm.

friendly welcome when arrived the lad on reception was brilliant, accommodated to my needs of early check in via email with no problem

ryan even opened the bar on request as there is a snug area with a nice fire, it was lovely to have a drink by the fire

no bar open. no food. hardly any staff around

staff at 1am no trouble for us to have a drink to the bar and escorted outside to our room afterwards

pool and gym facilities are really good too

bitter pump working and that s all my husband drinks which wasn t great for us being in the bar no availability in the fine dining restaurant and we didn t realise you had to pre book

free parking

spa and gym are both very good

comfortable well equipped hotel with a good bar and restaurant.

for ev charge is very expensive

good bar with comfortable seating

we arrived late around 3

good breakfast selection. ev charger but just 1 type 2 7kw and 1 13a 3kw.

bonus use of gym inc steam room sauna

early check in at no additional cost

rooms gym everything apart from food choice

great gym and nice coffee shop

gym facility's and sauna and steam room

room service were knocking on the door from 7:30am to see if they could service the room - check

lovely spa with pool, sauna, steam room & jacuzzi

had forgotten there was a spa - it was smashing and so relaxing to use after

hotel was very clean, excellent atmosphere and friendly staff, gym and pool are ideal and restaurant was great value for money with superb food

and, considering this, the facilities are brilliant

rooms and bar area very clean

impression of the pub didn't do the place justice, as we found out later the bar was lively and friendly and there was a band on

location was good and rooms comfortable. also live music in the bar at night.

location good great atmosphere in bar didn’t try the breakfast as wanted to venture out

the room is in an annex at the rear of the pub, so no problem with noise from the bar

bit limited regarding car parking on premises

free wifi in room

i enjoyed my time in the gym, great variety of equipment

a full bar and lounge provides a relaxed setting for a pre dinner drink, with excellent wifi, a

staff, location , clean room , gym ,

coffee at breakfast had lots of bits in it and i was therefore unable to drink it

shower clean and laundry was white and fresh

wonderful staff, comfy beds, lovely room, great location. superb. plus excellent breakfast!

fabulous breakfast

one of our meals in the wine bar not quite up to standard.

in at 2am and juan was amazing, he made us feel so welcome and the kids loved their activity packs

had to download an app and pay for us and the kids

sy to access without lots of questions)

wifi has two modes, basic and conference - it wasn't totally clear how to get conference or if it's

and cleaning staff very helpful in obtaining an early check in

served us and even though i was in a very stressful situation managed to cheer both me and the kids up and carried on to do so as we saw him through the day

location was good. shuttle bus was great. the gym was equipped well.

hotel has on prem ev charging stations which was a great plus and the staff were very friendly and

breakfast was lovely

comfortable, close to airport, kids play room by dinning area.

breakfast was great and we had a late check out, bed really comfy!

very comfortable room when i was very tierd after a long journey nice breakfast too

they had a elf in our room waiting for us a big hit with my kids very good

he was really helpful when the system was not allowing early check in due to unexpected weather the night before

booked this hotel due to flight cancelled, the reception try to let us early check in

trip is our yearly trip for our anniversary and the only one trip where we can go without the kids☺️

we've already paid so should be on the list :-) pool is only about 10 meters long, so more for kids than doing lengths

pool and spa all beautifully clean

my kids were charged the same amount as adult

i love the down to earth luxury. the decorations of the spa/pool area have improved it a lot.

fenced garden area for kids

location, parking on site

with two kids it was nice stay, personnel ok as well

no information re wifi although didn't affect my stay..

plenty of free on site car parking

the gym was small but with sufficient equipment for a short workout to relax

family stay lady on desk was welcoming and noticed we were flying to the north pole she gave the kids a warm cookie

clean and spacious room. well equipped gym.

expansive breakfast buffet with omelet station.

wifi was extra. conference room ac struggled to cool the room.

was full kids learning how to swim

i went after the kids hours which was great

good beds. free ev charging.

wus so igrent towards me and my family it wus unbelievable telling me how to look after my kids with are 3 years ov age kids will be kids the telling me quitely to get the f out my

stayed here several times when using the airport. great hotel, excellent pool area.

05pm, but were charged for the early arrival

delicous breakfast. gym was great and well equipped. room was clean and comfy.

kids meal prices were over priced the draft from the front doors in the bar was really bad and

great location for me late check out service excellent restaurant friendly professional staff

a kids menu in the restaurant would help so you don’t have to get adult portions for young kids

room comfortable and great bed for kids

they could not have been more welcoming and friendly with the kids

breakfast was perfect, served early unlike some other airport hotels

it says there is no room service charge but it was 7 for the

room service was good too

pizza dinner for the kids was ideal

no cooked breakfast

a little higher than average for the bar and vending machines but when you are at the airport, not unreasonable

was next to a laundry room and the noise was quite loud through the night of staff in and out of the room and

no wasted space or plastics or laundry

are so friendly, easy parking, great food, comfy bed, quiet rooms, amazing shower, big fluffy

of wine and a powerful shower,staff were friendly and professional nothing was to much trouble room service was great, the service was fast and the food was excellent

beds comfortable, wifi fast

attached to a hungry horse that does room service during open hours

clean staff tv wifi had a bath and shower room service car park location

bar was dog friendly too

excellent bar and breakfast was good

unable to hear any noise from downstairs despite bar area being busy

lovely welcoming bar and

was pleased to find internal door access to bedrooms from bar to hotel so saved wearing a coat

parking was difficult to identify but staff helped out but it wasn't straight forward

was excellent wiv us i dint get her name bt she was really help ful when we checked in she sorted room service out for us an late check out very bubbly girl always had a smile on her face would

staff, ease of parking, good restaurant, good prices, location right in centre of town, great atmosphere, free

wonderful hotel. lovely restaurant and bar attached with excellent beer sold.

free onsite parking

hospitality, lovely room, comfy bed, amazing breakfast

the breakfast was also delicious

good that it was close to the golf course for a dog walk

the location is on the edge of town-very quiet but still not far of a walk even with kids to a good restaurant

breakfast is amazing and served with love