super clean, and breakfast was ample, fast and perfectly cooked

although it's part of a pub the bar is far enough from the room so you can't hear talking from the bar

ain), freshly cooked, dinner was also delicious and the entertainment and atmosphere in the bar couldn’t be better

easy to find. comfy beds and clean room. allowed early check in. good breakfast

once in, i then went back to the bar for a drink, (great selection of beers by the way)

good setting. plenty of parking

arranged a late check out free of charge (there is usually an extra charge)

we were warmly welcomed by tom at the bar upstairs - very helpful and professional

bar and restaurant good with varied menu

very comfortable room with beautiful views across the golf course

happy to accommodate children and even dogs in the bar area

excellent food, bar and restaurant and staff

the bar and restaurant were equally impressive, offering a warm, welcoming atmosphere and a cracking

wish bar had stayed open after 10pm

very friendly bar staff and restaurant staff

there is a nice bar and restaurant on site though

restaurant and bar very nice indeed

loved the gym, went almost every day. staff were extremely attentive and friendly

the bed and the pillows are really comfy - cleanliness - staff agreeable and flexible for late check out and always there to help - the parking is huge and free next to university campus -

good bed,shower,breakfast,parking,gym,bar,aircon.

poor tv reception and wifi

bar shut when the bar was full of people

choice of breakfast is top notch, too

the brasserie is a bit soulless. no bar in the old part of the hotel in the evening.

unbelievably special pool and gym looked good too

the breakfast was good, comfy clean room, quiet too

we had an amazing cooked breakfast in the morning

great location for business or pleasure... fantastic tasty breakfast.

dog friendly too, early check in not a

breakfast was great

petty but the breakfast layout was confusing and spread over a large part of the dining room in disconnected

couldn't get wifi in my room.

wifi is very good, gym included, staff are very helpful and food is reasonably priced, free parking

gym, health suite not available.

they charge for room service on top of the food.

from room service was gorgeous

breakfast was very good and great selection on the evening menu too

cannot comment on the bar or restaurant as i did not use them

friendly staff alot of choice with the breakfast

breakfast is self serve, cereals, toast, full english selection, and was included in the price

the separate bedroom in the family room, kids loved having their own room and tv

great staff, excellent food, quiet location, easy parking. fantastic value for money.

clean and very friendly hotel staff. nice breakfast car parking in front of the hotel

the location was easy to find and very convenient for the station and there was plenty free parking

as it was an apartment with kitchen facilities it would have been useful to have a can opener in the drawer

the bar meal i had not enough on plate for the price

we ate in the hotel, bar meals, restaurant meals and had a delicious breakfast too

bar was reasonably priced

the service was superb, we arrived later than expected and the bar was closed but they could not have been more hospitable and were able to source some drinks for

bar was good, a great evening

good breakfast, plenty of choice

we asked for a late check out but they wanted to charge 10 per hour

plenty of parking spaces

very clean, great service, good facilities and awesome breakfast

free wifi

excellent staff, very comfortable. nice bar and restaurant.

the bar was busy but we'll organised and the staff were very professional and helpful

nice old hotel in the middle of town with free parking

lovely hotel, beautiful bar and restsurant. we wiul definatley stay here again

the food, we wanted an early night so got room service for dinner and food was bland

loved the food, the room, the swimming pool, sauna and steam room

warm and welcoming, room was lovely and very clean, pillows are amazing, cookie was so nice, pool was such a bonus, everything was perfect

delicious breakfast, would stay again

the pool and breakfast was great

free wifi

really modern and nice space in bar and room

showers and laundry wasnt enough for family

nice gym

hotel gym is one of the best i've used with loads of equipment

bar area nice

room service said 24 hour food availability but there

had a problem with the wifi on 3rd floor

friendly staff and bar guys were nice to chat with.

wifi not available in back part of hotel

and tidy room nice staff attitude on front of house and bar great location for nite on the town not to loud considering there was a wedding function on

gym, pool, room

didn't use bar or dining room on this occasion

no room service. beds left unmade and cups not cleaned or replaced

special shout out to ashley who with his colleagues kept the bar running at night in an exemplary

spa wasn't included in the price, i found this misleading as i wasn't told otherwise when booking

relaxed bar and nothing too much trouble

the gym was a very pleasant surprise as usually hotels are slightly lack lustre

my room service breakfast arrived bang on time and was beautifully presented

d the towels were very fluffy

we used the gym and they had cold towels waiting outside in a fridge which was a nice touch

shower and toilet rooms are untidy as well as the kitchen

clean and use of shared kitchen facilities

more kitchen utensils if i was being ultra critical (and i’m not ud83dude02)

it is shared accomidation with common kitchen with untensils left in the sink for a wash

kitchen area was useful

the late check out of 1pm when joining their members for free

buffet style breakfast perfect for fussy kids a bit of everything to suit.

special mention to toby who helped us sort out our parking and a late check out

the members rewards are great especially the late check out

location great for bet365 stadium breakfast nice room nice too

had an ev charger which was the main reason i choose the hotel. convenient overnight charging.

and also a gym and

i liked the fact that there are at least 2 ev chargers around the property too

for early check in but no receptionist for ages to be able to get key

bonus use of gym inc steam room sauna

early check in as requested was easily met with pleasant reception staff.

the waiters, waitresses, bar staff were also brilliant

all of the staff we encountered were efficient and polite from the manager, the bar man and waiting staff in the restaurant

small grumble was the bar closed at 10pm on the sunday and we didn't finish dinner until 9:45 pm, so no time for a drink

a great welcome and excellent bar and restaurant.

everything was first class - the bar served excellent real ales

location, staff, comfort, breakfast, a++, really really good overall.

very minor point was that i struggled to get onto your wifi to be told when we left that i was trying the wrong one and should of been made aware of which

- great staff - good breakfast - lovely lounge - great evening meal - good location - plenty of parking - good rooms etc etc

vehicles, so there was always a space for electric vehicles to connect to the charging points, ev charging is a really positive initiative

breakfast was good ,the grounds were well kept my kids loved it

rooms could be updated breakfast choices could be better but was great for the kids.

only the kids were complaining but i guess it was a blessing as it prevented them from using their tablets

place to stay in summer lovely beer garden for kids to play in,in winter big restaurant ,food lovely (little expensive on weekends but still

stayed for one evening with my kids as we travelled from the south west to scotland

love our breakfast , the eggs benedict and the pancakes which the kids and wife was having daily

the bar was still open so unwound with a drink, the young man in the bar was also very friendly

staff were very friendly and the evening meal and breakfast were good sized portion, plenty of choice and well cooked

great location and friendly staff very good gym and great food

gym

experience in a conference centre really nice, clean and comfortable room, with dinner and breakfast included

good parking & outdoor seating

well stocked bar with lively atmosphere

room in a great location no noise from the bar below great bar and staff overall it was perfect

free parking, walk to restaurants and bars, good vibe

rooms and bar were really tip top and stylish

liked the small communal residents lounge where you helped yourself to breakfast ( cereals fresh bread for toasting

weekdays, a continental breakfast was provided

just couldn’t eat all of the breakfast but very tasty

no cooked breakfast

friendly, great atmosphere, good bar and great food

of wine and a powerful shower,staff were friendly and professional nothing was to much trouble room service was great, the service was fast and the food was excellent

easy access from the motorway good parking room light and airy

had a lovely stay as we were going to alton towers for 2 days, the location was great, ample parking and food and drink great in restaurant

it was linked to a restaurant and did room service

great little property and bar and restaurant comfortable beds, will stay again

the bar area and restaurant was modern and newly decorated

emaculate, lovely rooms, great bar and restaurant

loved the room and bar area, the hotel was clean and we liked the decor

bar prices are good as well

good food and atmosphere in the bar and restaurant

it's a shame the bar isn't open a little earlier snf there isn't any food but i understand if there isn't the

the price of the gym is a little too high at £7

a resident and having to pay for the gym facility

bed bath pool bar

paid £40 for a double bed on a saturday night with a leisure centre and great bar , so i can't

nice, clean room in great location right on the high street ample free parking

poor wifi and no 4g signal at all on

the free wifi worked well

great room really helpful staff nice bar areaud83dude0a

room, onsite parking, breakfast can be included, bar downstairs and entertainment on the night we went

staff were abrupt, no hot drinks before 0830. breakfast lady server rude

rooms were spot less & the outdoor heated spa was fab

the spa is wonderful with a first class outdoor jacuzzi

nice location, good spa facilities, big room, big bed.

and some cleanliness could do with a little attention in the pool / steam room area

i am therfore turning this box into a positive until i have said enough to turn the bar gree

the bar was very nice and locals were friendly

the room was a decent size and clean, the staff very welcoming and attentive, the bar downstairs serves excellent ale and the gardens have a lovely view of the canal

4h3 bar mqn...... horrible mqn

the view from my room was lovely and it was very quiet away from the noise of the bar area

was very good, staff were friendly, rooms were quirky, bar and dining areas cosy but interesting

breakfast was excellent

breakfast was great, staff friendly, comfy bed, great free standing bath!

everything, bar,breakfast,staff

very accommodating in the bar in the evening

breakfast with nice quality ingredients, dinner was also delicious, great kids choice also, kids loved the pool was a little on the cool side but we soon warmed up

side which ruined it for us is the fact we booked a spa to relax and get away from the kids for the weekend as does 99% of adults booking a spa hotel they intend to relax

bar order was messed up, ok it was a new chap had only been there a week and the queue behind us

was very large and comfy, we were able to have an early check in due to an event we were attending

easy to find, plenty of parking, friendly staff, lovely breakfast.

the leisure facilities were very good with a big gym

the ev charger don't work

friendly swimming pool available early pleasant helpful staff relaxed atmosphere quality

the drinks prices were extortionate. the kids pool splash times were silly times.

to top it off, the bar area was quite large with lots of seating and large screen tvs

wifi - almost non existant in the rooms and kept cutting out

gorgeous location, rooms, swimming pool and view from room was lovely. highly recommend

i used the gym, spa & swimming pool & all were excellent

place out the way lovely pool and spa area room was excellent we had only planned to stay one night and booked another staff

got a free hour late check out

my kids absolutely loved staying with me in the family room, lots of space and a good sleep

my kids slept on the sofa

staff were super friendly on check in and my kids got a we present which was just so lovely and unexpected

very noisy, walls very thin could hear kids in next room

room was big and had a separate area for the kids

lovely little touches, tea, coffee, breakfast bars and croissants

we needed an early check in due to a wedding which was easily arranged by fantastic communication with the owner

aware the wifi was added, not a problem on this visit but perhaps it needs to be more

wifi didn t seem to change any of our phones to 4g so still used up data.

not get wifi in my room

the wifi password was not in the room and we had to call through to the reception for the details

room was nice and bed was comfy pancakes for breakfast were

plenty of parking and the location is beautiful, beside the lake with nice, flat walking

we always took a photo of the kids there to see how much they've grown

nothing although my husband would say the time the bar closes

very comfortable bed fantastic breakfast

food was delicious at the bar in the evening

the bar was pleasant and the seating comfortable

make sure you book for dinner as well as bed and breakfast - and come hungry

great atmosphere in the bar and restaurant, very welcoming feel

overlooking golf course

with a balcony overlooking the golf course

had room service in the evening and this was wonderful

lovely location beautiful bank holiday weekend good wifi great parking good coffee

clean tidy and a big bed. parking wa easy

lovely location, restaurant and bar area spacious, food nicely presented and delicious, drinks reasonable, very good value for

excellent bar and breakfast was good

unable to hear any noise from downstairs despite bar area being busy

was pleased to find internal door access to bedrooms from bar to hotel so saved wearing a coat

lovely welcoming bar and

wasn t much of a bar area and no one answered when we rang 3 times on separate occasions for room service it s not as big as you think too only a couple places to relax other than your

the staff in the bar , and at breakfast were really a credit too the hotel x

wifi signal was not strong in our room and kept disconnecting.

staff were friendly and the food at the bar was good too

the wifi signal was too weak in parts of our room

50, we thought we would get last orders but the bar was closed

price of drinks in the bar especialy the whisky @ £4 a shot.

it was all clean tidy nice food lovely fire in the bar staff very friendly

we would say is the taxi services were awful around, we had a couple of recommendations from the bar but none turned up, luckily we flagged one down for a wedding we had to attend

exceptional welcome from young man serving in bar on our arrival

would be good to know where the rooms are relative to the pub bar when you book.

lovely helpful staff and a very well stocked bar

checked in at the bar and the lady who served me was very friendly

a lovely evening was spent in the bar hosted by ed and friendly locals, they made us feel very much at home

pub, staff were superb, the lad behind the bar was brilliant, his shift was finishing and he took us to our destination in newport really nice

also it was a shame that all bar one of the bedroom windows were painted closed ( couldn’t open

breakfast was great very friendly staff

lovely staff, nice and clean, large bar and plenty of different seating areas and the the restaurant was perfect for yhe evening meal

from the room to the restaurant and bar

great breakfast and evening room. luvly bedroom too

after having breakfast we had a short walk around the golf courts that belong to the hotel

lovely spot and golf course. amazing friendly staff - thank you!

breakfast was fab and the cold options while waiting for the cooked were great too (apologies we

it was the euros final too and we all watched it together in the bar and it was such a nice atmosphere

staff were lovely bar and restaurant was lovely

no bar open. no food. hardly any staff around

friendly welcome when arrived the lad on reception was brilliant, accommodated to my needs of early check in via email with no problem

was no breakfast available on the first day, and the bar and public rooms were not open

friendly reception and relaxed in the bar one evening, but can be closed mid-week

also we loved the bar atmosphere and the

i had to leave my 2 kids downstairs to carry my stuff to the room, to then go back down to carry my pushchair up and

lovely friendly staff. great location, free parking and the cater for gluten free

people drinking and making noise late woke kids and then they couldn't sleep

nice room, friendly staff - very accommodating! good facilities, bar and food etc very good.

stay in hotels all year round with my job, and to be honest for 57 a night with free parking and breakfast included in absolutely fabulous

plenty of parking and easy to find

great

good breakfast, efficient and friendly staff. excellent manager. would visit again.

wifi in the guest rooms poor furnishing, uncomfortable bed

wifi kept cutting out

breakfast was hot with plenty of choice and served in the beautiful dining room overlooking the

ich is due, we understand, to its not having a lift or 24 hour room service)

loved the bar area, lounge area and dining area

went to our then came down to the bar for a drink and ordered some food and it turned out natalie was doing everything that night

breakfast was very good

the food and views car parking and cleanliness was eexcellent .lovely friendly staff .

the owner, margaret, was very attentive and made sure your stay was enjoyable, the bar is a relaxing cosy traditional bar with open fire place - perfect after a day getting soaked

the kids loved the breakfast room

friendly pub , ideal after alton towers with the kids, good sized rooms, clean, great food and toys / colouring while they have dinner

old style pub, plenty of parking, able to relax at the coal fire, played pool on a round moving table which was brilliant,

the location of the stay was just perfect, live music in the bar area downstairs was brilliant

hotel rooms were spotless, the restaurant and bar was clean and the food was fantastic

the girls behind the bar did everything they could to make our stay as enjoyable and comfortable as they could, i cannot

were staying there as we was going to a wedding had food and drink in the bar before we left amazing food, the staff were so helpful when we needed to check in early both

the food in the bar could have been more flavourful.

clean good location nice bar area

staff at reception were very welcoming and the staff on the bar were excellent really pleased with our stay and felt so relaxed we will definitely return thank

bar area was nice and had a good range of drinks

parking was easy and convenient and there was outside seating to enjoy the weather

ample parking

terrific customer service very attentive and lovely breakfast

entrance fire and bar restaurant was beautiful and the food was amazing- the lamb rump melted in my mouth

breakfast and bar room light and comfy

love the spa facilities

hotel very beautiful grounds loads to do swimming,hot tub sauna,gym,tennis,golf,classes and much more definitely will

nice stay, clean, modern and spacious rooms. would definitely recommend. good parking and wifi.

bar offered a selection of food and

more time slot availability for the pool facilities

gym, bar, cafe, good staff, parking and a great buffet breakfast

i was being really picky, simply because i couldn’t find fault, then i’d say the beans at breakfast were

everything was just perfect for what we needed, lovely room and great breakfast in the morning

couple of bars

find great room and evening food was superb and well priced good bar good parking breakfast was excellent t with plenty of choices excellent value for

welcome and early check in was fab room was immaculate bed really comfy and the an amazing breakfast

the breakfast was excellent

asked for an early check in due to going to a wedding and it proved no bother

breakfast ample ,location was 2 miles from wedding i attended

i'd asked for early check in, phoned when i arrived for the code to the keysafe