pool area was wonderful

room service was not at the proper time for us, but it didn't bring us a lot of discomfort

had 4 different devices to test it with) despite promises to give us a

it's well located in the centre of kitchener/waterloo

also the connectivity bar didn t allow our tv to display our computer

dec 23/24 night the go trains stationed beside laundry buildings grew so loud lasted from 3 am till 6 am - i thought there literally was a

clean , modern, kitchen was great.to have as well as laundry .

kitchener was having a cold spell while we were there, and the heat to the building wasn't on yet

because it was an apartment it had a kitchen so you could make meals

difficult to get any response to allowing late check out and additional key fob

breakfast on 2nd floor was very good

very friendly staff and beautiful rooms and good breakfast

superb breakfast

including 2 bonus glasses of champagne after our out of this world dinner at twh social bar i bistro

nice gym

room service was odd

could have some music in the gym

not exit pool door broken

room service breakfast was not great for the price, had buffet last time and it was excellent

wish we had robes in the room so if we wanted to use the pool or hot tub we could use those rather than a towel

breakfast in the morning was okay but the water for the tea wasn't hot at all

for the price, breakfast is good

for breakfast shortly after 9 am

wish that the breakfast had started a little bit earlier as we had early starts on both days, but i understand

breakfast was a bit sparse for choices

breakfast should include a cup of tea or coffee with it

i didn't get to use the fitness facilities because of time, but those also looked decent

breakfast wasnt good, closed fitness room and non-existent sauna and hot tub

hot tub was broken/ closed - limited hours for business centre / fitness room -patio door did not lock - carpet needed deep cleaning or replacement(although was

facilities were closed for corona virus (but was not made aware until after i paid for the room), laundry was closed and again wasnt made aware until after i needed the service

kitchen was amazing

the buffet breakfast was filling with healthy choices also included.

breakfast was bland but plentiful.

was surprised by the room features ( full kitchen) as well as cleanliness and service

excellent breakfast selection courteous staff

travel quite often for our 3 kids in sports and stay at radisson a lot of the time

is was at 330 when we checked in)

min away from so many places in kitchener parking was not bad as well pool was also good

the hotel upgraded us at no charge from a 2 queen room to a 2 queen suite with full kitchenette

room service closes at 11

at least, i was never able to get through the the kitchen staff

at least, i was never able to get through the the kitchen staff

kitchener had just turned to red that morning

the chef in the kitchen stayed late to prepare delicious meals for us

it was kitchener after all, not montreal or ottawa

lady that worked in the breakfast room was really nice and friendly

some noise from kids.

lots of kids playing in the hall with no supervision.

didn't have breakfast

nice with a small bar area, and a few food (pizza) options

quiet rooms. very clean. comfortable beds. very friendly staff. free breakfast.

with couch and chair, and big tv above the fireplace bistro on site exceeded our expectations for breakfast and dinner - menu, service, quality and variety of food location was perfect as we

breakfast selection i have ever seen in a hotel

loved the facilities and the gym was awesome

breakfast good, eas included

had no heat in our room- they brought a heater also the kids that we there for a hockey tournament- running in the hallways yelling, acting like it was

- room was good size, when you have kids and put them to bed you can go into the other room and allow them to sleep and not disturb

there is a soap bar in the sink should someone prefer that

breakfast buffet could be improved

pool was too cold and closed too early for our liking

location, breakfast was good and the kids loved the pool

gym facility is up to date, and the pool is si popular for families

the wipes in the gym were never replenished.

pool was very busy, lots of kids.

been cleaned no towels had to return twice to front desk to get proper towels, no garbage bags or laundry bags in

breakfast was great. everything was very clean.

there was a young hockey team that was very loud and hogging the pool

we loved the pool, spacious room and great location.

room and property, comfortable bed, friendly staff, great gym, adequate hot/cold breakfast, great location, overall enjoyable stay

kitchen in the room with a full fridge that made ice

fridge. access to laundry if needed.

update areas of wear and tear. gym could use a standard exercise bike for my purposes.

miss the pool and gym

laundry machines didn't work properly

i think it needed to be changed to make more people to rent this place every time in kitchener

i liked the shower the pool was the perfect temperature.

pool water was very cold this time the room keys did not work at all was very inconvenient

room was clean, breakfast was lovely and the pool was great.

my son enjoyed the pool, it was clean and fresh towels were provided

the swimming pool was closed due to covid

pool

staff friendly breakfast and available dinner, bar pool and gym location

bad thing i can say is the pool is small and because of covid19 the hot tub was not

the pool was miniature

hot tub, wifi, gym, location, separate area set up with microwave, coffeemaker like a little kitchen cubby

was a bit noisy in the morning with dogs barking and kids running in the hall

i was not pleased that mini sticks were allowed and there were kids running around screaming and yelling

nothing to do with the kids

could hear kids above us dragging a chair but overall a nice place to stay

parking right out the front and good location

pool was warm enough, hot tub was great

bathroom in the room and the dirty guest laundry

great breakfast!! very clean

and the breakfast was remarkably good

the breakfast was wonderful and the pool was great!

very comfortable beds. staff was very polite,breakfast excellent.

really good breakfast too

the motel was spacious was in the perfect place looking out at the pool they were very accommodating changing our room being there was no elevator the room was very

the laundry on site

breakfast was great dog occomodations are good

the restaurant and bar adjacent to the hotel was very good

would have been nice to have had a breakfast sitting area rather than having to return to your

breakfast was good very convenient

patio door security bar was not screwed into the wall and gave us pause

the parking lot needs to be repaved

breakfast could have been better.

super clean and very comfortable. breakfast was great

they didn’t have any water bottle to sell. my kids dodos t have water during the whole stay.

was a hockey tournament going on but the staff could've done a better job of controlling the kids that were running up and down the hallways until the late hours of the night

breakfast was excellent

of space, full kitchen, beautiful big balcony

i have used the laundry rooms before and never had an issue, however this room was disappointing

well supplied kitchen with oven

location, property style, value, cleanliness, kitchen and bathroom were all fabulous!

love the seperate bedroom, the closet, the kitchen area a laundry to catch up on some clean clothes mid trip

the pool was open if you signed up for a time

fitness room had a lot of equipment, water cooler, towels and wipes

everything was very clean, excellent shower, layout, kitchen, ceiling fan above bed, delicious breakfast with many options

small kitchen facilities were very useful

pool was nice and warm

friendly staff, cleanliness and early check in.

amount of post breakfast or breakfast related) snacks available all day (muffins) for young kids given how expensive is the

we would like better gluten-free options at the breakfast please!

timmies right beside dennys down the street we booked a 1 bedroom suite lots of space nice little kitchen area, small

cutlery or dishes in the kitchen

the kids were quite loud running down the halls

good breakfast

hot tub was nice & warm. pool was warm

my grandkids loved the pool

comfy beds and pillows, very clean, nice pool.

good pool (our grandsons came over for a swim and we enjoyed the hot tub too)

there was no parking

bad wifi connection

wifi was not the best

the only thing that i would improve is the breakfast that had very limited choices

good breakfast. smoke number of towels.

breakfast was great and lady in kitchen hostess very friendly

in gym was old and seat didn’t move up and down

kitchen area is disorganized eg

location close to family, updated main lobby and dining, available gym and laundry

goes to the kitchen area, wipes down the counters

breakfast was ok

com) then billed 250 dollars for pet and deposit

parking is limited, on a first come, first served basis

parking - a row of parking spots is being used as a patio

was also fantastic and i was so excited that the continental breakfast was served in the library bar, which i had been dying to have a peek at

the bar attached to the hotel is also excellent and food and drink are well priced

checking in at the restaurant and bar with my luggage.

issue was the club music from the bar but it ended at midnight

no problem with a late check out

to have a full kitchen was amazing we forgot our breakfast items :( at home to make breakfast but loved the space

the entrance and extra parking for visitors was a bit confusing

the parking was extremely convenient, the staff were very happy, friendly and helpful, and the room,

parking was simple

at least there was lots of free parking across the street in the parking garage

free parking available on site

pool and hot tub

a quiet area, staff were so polite and friendly, water slide and pool were lovely, and room was cozy

excellent breakfast, very clean gym facilities.

everything was perfect from our arrival to our departing breakfast and checkout

complimentary breakfast was excellent. loved waterslide. pool was quite warm.

the pool was cold and looked dirty.

love the patio and pool for kids

comfortable room, clean kitchen

rooms having a little kitchenette in them, access to pool an gym during the hour's, all staff make u feel very welcome an

the breakfast spread is good. love the laundry facility.

there is a restaurant called bar mason that is inside the hotel next to the lobby

was expecting the gym to have better equipment

bar mason restaurant offers a small selection of food and they are expensive

it would be nice to have some dishes/mugs and cutlery provided with the kitchenette by default (we asked the reception for them and the housekeeper delivered them very

and bar were great

rented a king room with a spa bath, which costs more than a regular room

many thanks for the early check in, it made all the difference to my stay

hard unfortunately:( we booked about 3 months in advance and unfortunately we could not get a early check in when we asked

amenities are limited. no breakfast, pool, and limited cable.

not mind to pay extra for a late check out but wish they didn't knock on my door while i was asleep to pay right there and