breakfast was very good, we went down to the breakfast room for coffee because we could not work

not sound proof enough, too close to laundry room

convenient location, friendly staff, simple but good breakfast laundry facilities are available

fitness room could have been larger with a bit more equipment

the room is spacious, and they provide a good breakfast as well as a fitness center

i could not have a shower because there was no safety bar in the shower and i don t think i ve ever seen a toilet that low

the small kitchen facilities with utensils. breakfast is also good.

the room service

bar was very able to accommodate my celiacs

breakfast most be included

the buffet breakfast was filling with healthy choices also included.

kitchen was amazing

great room, pleasant staff, nice breakfast.

the pool was quite a walk to get to, and we needed assistance getting there.

breakfast was a great bonus, super good

parking lot was torn up, construction

the pool was amazing, the bed was so comfortable and the room was beautiful

have had to stay in kitchener multiple times due to work

our second day of our stay the wifi did not work

would ve been nice to have a small games room with a pool table, shuffleboard etc

the wifi was not strong or spotty, the tvs could be updated to smart tvs

as well accommodating a late check out for my daughter

mini golf and bowling are priced out of any reasonable person buying

the pool area is see through glass and men were stopping and watching the kids swim.

amazing location, great breakfast, and gym.

we have to travel to kitchener every year at this time, and we will definitely stay here again

very comfy bed. great breakfast. excellent price.

fridge. access to laundry if needed.

aware of how that could have been; still lots of single use plastic being used in bathroom and kitchen

none of the stuff mention that we have guest laundry facilities

we got to use the gym as well and were impressed by the amount of equipment they had, as well as the cleanliness &

we were also expecting room service for breakfast, as it says on the hotel amenities, however they did not have breakfast

nice gym

no room service and pillows were horrible

spacious room with good work facilities and wifi

he was able to get me an early check in and assisted me with the check in process

apartment itself has a nice layout and it is nice to have two bathrooms and laundry facilities

new and well equipped modern suite in new high rise condo building in central kitchener location, on lrt line and short walk to downtown

dec 23/24 night the go trains stationed beside laundry buildings grew so loud lasted from 3 am till 6 am - i thought there literally was a

great communication from the laundry room management

no pool open

pool water was very cold this time the room keys did not work at all was very inconvenient

i liked the shower the pool was the perfect temperature.

and the front desk manager informed me of everything i might be interested in; supper, breakfast, pool, fitness centre

room was clean, breakfast was lovely and the pool was great.

room service, ants in room

pool was perfect for kids

kids screaming and playing hockey outside of our room and running up and down the hallway

pool area was wonderful

ordered room service

the place was nice and neat! the pool was wonderful and we really enjoyed it!

the pool was miniature

the gym was really clean and up to date. breakfast at the restaurant was delicious.

my husband and son enjoyed the pool and i used the gym

golf staff

and clean, however missed the breakfast but the free coffee and water worked well

need hp sauce at the breakfast but that breakfast was wonderful.

the location, breakfast, lobby facilities - gym, swimming pool and hot tub.

breakfast and perfect swimming pool with a hot tub,we enjoyed

the pool and spa area were fantastic.

stayed while our kids were playing sports. great value for the money.

free parking and wifi internet are excellent

i spoke to the kids and told them to stop

free parking and extremely close to stores and restaurants for anything needed

was very poor for the price charged very noisy young kids running up and down the halls after 9pm including the floor above us hockey bags strewn on

beds were comfortable, having laundry facilities available meant i didn't have to take dirty clothes home, and free breakfast is

breakfast met our needs and easy to find

breakfast was generous and delicious

the outdoor pool is wonderful.

pool

patio door security bar was not screwed into the wall and gave us pause

the hotel charged me a pet fee for my service animal

the restaurant and bar adjacent to the hotel was very good

would have been nice to have had a breakfast sitting area rather than having to return to your

parking was a pain

the room was clean and comfortable. the breakfast was very good.

they had a great breakfast spread !

staff, very clean, comfortable bed, close to everything and breakfast was very

hockey tournament. kids running the halls

i was kept up most of night with kids running in hall, knocking on doors, yelling

room was clean and spacious. breakfast was good. lots of seating for the breakfast excellent.

the breakfast was pretty basic. hot options were processed foods, not appealing

breakfast was amazing and the room was very nice! definitely would stay there again!

breakfast in the morning was okay but the water for the tea wasn't hot at all

breakfast was a bit sparse for choices

they didnt but the staff member working offered to get my daughter milk and juice from the kitchen at no charge

great breakfast.

was dishes available to use with a full size fridge and a kitchen

the swimming pool could have been warmer!

if we had known there was a kitchen and a refrigerator we would have brought some groceries and made our own meal

didn't have breakfast

excellent facilities. lots of variety in breakfast choices. very clean and spacious eating area

my kids enjoyed the breakfast and always looked forward to coming downstairs for breakfast

i really liked that there was a bathroom attached to the pool room for my kids

the breakfast choice is lovely

breakfast selection i have ever seen in a hotel

definitely want to come back when the pool and gym are available

breakfast good, eas included

breakfast included was a great value

she apologized & gave us an extra late check out

no hot tub in the pool area

layout of the room with kitchenette was lovely

breakfast and coffee were great

full kitchen, massive bathroom

small kids, i wish the shower had at least a faucet at the bottom or the shower head could be handheld

also leaking water from seems to be laundry area notice bricks and wall starting to decay

pool and gym were very busy.

pool not open - covid related

breakfast (included) was plentiful

location and good size room. breakfast was very good

the breakfast was horrible, cold & overcooked eggs. slow service.

free laundry on site was wonderful

pet friendly kitchen bathroom

great location. clean. good facilities. pool, gym laundry room.

for breakfast there were lots of choices, very good, great way to start the day

the kitchen was a bit bare

you have a fully equipped kitchen

well-equipped kitchen and everything new in the apartment plus a very large balcony and a nice view, close to the

the communication with mandy (the laundry rooms guest experience manager) was excellent, i received nine different emails prior to

but a lady that worked on the front desk for the condos (not the laundry rental rooms ) was wonderful with advise

amount of post breakfast or breakfast related) snacks available all day (muffins) for young kids given how expensive is the

we would like better gluten-free options at the breakfast please!

timmies right beside dennys down the street we booked a 1 bedroom suite lots of space nice little kitchen area, small

cutlery or dishes in the kitchen

the kids were quite loud running down the halls

the breakfast was also excellent and the location was convenient

upstairs, exchanging money for me, calling me a taxi, and even directing me to the nearest laundry facilities

motels are my first choice when staying with young kids.

easy access. good parking. great location. close to lots of restaurants

to the mohawk races and came back and there was one parking spot and one customer was over on yellow line and not enough room to park and i wasn't

eggs were drenched in butter. otherwise breakfast was okay.

clean facility. breakfast was fair.

breakfast was great and the staff was very friendly.

in gym was old and seat didn’t move up and down

cleanliness and breakfast

could have been better if breakfast menu add more variety

the complimentary breakfast offered a wide variety of foods and beverages

comfy beds and pillows, very clean, nice pool.

the room is nice, loved the pool and hot tub

if my children had been with me they would of loved the pool

the breakfast was filled with variety

excellent breakfast, very clean gym facilities.

staff provided excellent service at the front desk, at the pool (lifeguard) and in the breakfast

i like that there were attendants at the pool and taking samples i like the hot breakfast in the morning i like my clean and spacious

water slide was the highlight for the kids

nice room with kitchen

heated indoor pool, i will definitely be staying here again

was designed like a little apartment with separate sitting area and kitchen

would highly recommend exceptional value for the room, full kitchen is a bonus during covid

well equipped, food was good staff very friendly and helpful, and the fact that the use of the laundry facilities were free was an added bonus,and

room we were in had no windows, only skylights in kitchen

lady glaze doughnuts, tommy cheese shop, and 1881 steakhouse & burger bar were fantastic

i wanted to surprise my partner with birthday decorations, etc, by going early

i had no big issue looking for the staff but had to walk to the back bar to find him others may get confused and walk out etc

the kitchen is very functional, our dining table in the living room area went up and down with a hand

location is across the street from where i am working and parking is included in the rate, saving me $12 a day

the parking was extremely convenient, the staff were very happy, friendly and helpful, and the room,

limited parking spaces

the laundry room was clean and functioned very well

at least there was lots of free parking across the street in the parking garage

no gym, nothing availed to relax

food at bar mason was quite good

it would be nice to have some dishes/mugs and cutlery provided with the kitchenette by default (we asked the reception for them and the housekeeper delivered them very

bar mason restaurant offers a small selection of food and they are expensive

bar mason food was great

has everything that is essential without paying for amenities that i don't use: pool, gym, bar, or business centre

amenities are limited. no breakfast, pool, and limited cable.

i was accomadated with early check in, the staff were very accomadating. rooms were clean,

we were hoping for an indoor pool

great stay and even asked for a late check out.

breakfast was great---a nice continental breakfast was all we needed.

parking- too tight and not enough

limited parking. we got lucky to get a spot in the back. otherwise i am happy with our stay.

very poor selection at the complimentary breakfast. nothing nutritious.

ough sadly not on the restaurant patio; but the restaurant does room service)