you have a fully equipped kitchen

but a lady that worked on the front desk for the condos (not the laundry rental rooms ) was wonderful with advise

the communication with mandy (the laundry rooms guest experience manager) was excellent, i received nine different emails prior to

very secure, close to wedding venue we were attending, but rooms, dishwasher/laundry onsite

loved having a full kitchen

location, good included breakfast, free parking, free wifi, fridge, microwave, tv

breakfast basic but just fine for our needs

breakfast consisted of 1 yogurt, 1 granola bar and 1 apple juice

and at 9 am one of your staff barged into my room with their key when it was locked from inside

the restaurant and bar adjacent to the hotel was very good

swimming pool was outdoors and refreshing as i did lane swimming

pool had debris it it and could have been cleaner.

the outdoor pool is wonderful.

very comfortable beds. staff was very polite,breakfast excellent.

beds were comfortable, having laundry facilities available meant i didn't have to take dirty clothes home, and free breakfast is

entrance to the parking lot has a lot of traffic

we did see though on the last day that there is a back entrance to the parking lot

could hear kids above us dragging a chair but overall a nice place to stay

parking right out the front and good location

free parking

enjoyed pool, hot tub and gym

gym ,breakfast choices rooms updated

and the breakfast was remarkably good

had laundry facilities

loved the pool , it was clean & close to everything you need.

hot tub, wifi, gym, location, separate area set up with microwave, coffeemaker like a little kitchen cubby

pool very small

bad thing i can say is the pool is small and because of covid19 the hot tub was not

the gym was really clean and up to date. breakfast at the restaurant was delicious.

my husband and son enjoyed the pool and i used the gym

breakfast could have been better.

the room was clean and comfortable. the breakfast was very good.

the breakfast was great kids love making there own breakfast

there a few times and the staff still remembers my kids and i makes it feel like a home away from

kids running in the hall all hours of the night

my son enjoyed the pool, it was clean and fresh towels were provided

breakfast and woman at the bar was extremely professional and nice.

pool water was very cold this time the room keys did not work at all was very inconvenient

room was clean, breakfast was lovely and the pool was great.

gym pool internet location bed

the swimming pool could have been warmer!

considering covid your breakfast was excellent.

fitness room had a lot of equipment, water cooler, towels and wipes

if we had known there was a kitchen and a refrigerator we would have brought some groceries and made our own meal

everything was very clean, excellent shower, layout, kitchen, ceiling fan above bed, delicious breakfast with many options

laundry machines didn't work properly

we have to travel to kitchener every year at this time, and we will definitely stay here again

location. laundry onsite. fitness room open late. fridge and micro in room.

anne who is in the breakfast area is a wonderful lady who greeted everyone with a smile

none of the stuff mention that we have guest laundry facilities

room service

happy with our stay at sunbridge hotel kitchener, very spacious, clean room with comfy bed, heated tiles in bathroom, well illuminated

would ve been nice to have a small games room with a pool table, shuffleboard etc

free wifi, friendly staff starbucks

i would highly recommended you stay if you are in kitchener

the pool was great

birds flew into the pool windows that killed the birds

the hotel upgraded us at no charge from a 2 queen room to a 2 queen suite with full kitchenette

breakfast and location off from hwy easy access

midnight and kids/adults partying in the halls

the breakfast wasn’t good

breakfast was a great bonus, super good

was surprised by the room features ( full kitchen) as well as cleanliness and service

great room, pleasant staff, nice breakfast.

kitchen was amazing

breakfast should include a cup of tea or coffee with it

bed comfy and breakfast selection excellent.

convenient location, friendly staff, simple but good breakfast laundry facilities are available

our only complaint was we could hear someone doing their laundry quite late at night.

availability of fitness equipment

a quiet area, staff were so polite and friendly, water slide and pool were lovely, and room was cozy

thing i did not like was some of the other guests not watching their kids in the pool, but that is no reflection of the hotel its people lack of common

hotels and this is far the best the staff was there to clean up after people left it was full of kids from our cheer leading team for competition and parent the staff was great and very

excellent breakfast, very clean gym facilities.

the breakfast was amazing and huge assortment of hot and cold food options

variety of quality specialty cable networks, free laundry services, pristine sweet smelling indoor and outdoor living areas

the room was great, bed was comfy, and the breakfast was actually really delicious.

breakfast very good

plenty of amenities such as laundry, pool, convenience shop, breakfast and bonus snack evenings

the pool was clean and warm and the breakfast was great (with a little mini-golf for the kids while you sip your coffee)

the room service is excellent and the staff is fast and respects our privacy

breakfast was outstanding the service was outstanding the food was outstanding the room was

pool could be about 5 degrees hotter as the kids got cold fast

great gym and pool options

clean, immaculate room service

the wifi was excellent

room service but lots of places to go to in the area so it's worth getting out and walking around

breakfast on 2nd floor was very good

would have liked to have breakfast room service but it didn t start until 9:00 am

no gym

there are no signs that the laundry room is in a huge building

dec 23/24 night the go trains stationed beside laundry buildings grew so loud lasted from 3 am till 6 am - i thought there literally was a

difficult to get any response to allowing late check out and additional key fob

the location was also great to visit both kitchener and waterloo, and it was a good base to visit the surrounding area, including niagara

apartment itself has a nice layout and it is nice to have two bathrooms and laundry facilities

parking lot is tight, but still convenient.

parking area is a tight fit

bottle fill with fresh water , its cozy convinient and classic , love the fireplace in the breakfast room and photos on the wall

the facilities worked well and wifi was strong

parking- too tight and not enough

and bar were great

tell if it was a cafeteria (ie self serve, stand at the counter & order) style cafe or a bar or a sit-down restaurant

no gym, nothing availed to relax

was expecting the gym to have better equipment

there is a restaurant called bar mason that is inside the hotel next to the lobby

breakfast was awesome

ran into a situation with 2 ppl having sex in the hot tub when i came down with my kids and i went in and told them off and my sister went to the desk about it

breakfast was very good but the person serving could ve used some help on the weekends

cutlery or dishes in the kitchen

kids i presume knocked on our door 3 x and ran away but we didn t answer so they stopped

friendly staff, nice pool, lovely lobby

i asked the staff/room service for almonds and she immediately said they don t have any, which is not possible as

the room service people had no response while we greeted them

kids screaming and playing hockey outside of our room and running up and down the hallway

there are kids running around when it's weekend days and nights.

the kitchen is very functional, our dining table in the living room area went up and down with a hand

check in was was easy peasy even wit the full st patty's day bar

issue was the club music from the bar but it ended at midnight

though unorthodox comparable to large hotels is friendly and familiarizes you with the western bar and lounge

i had no big issue looking for the staff but had to walk to the back bar to find him others may get confused and walk out etc

breakfast was microwaved but it was free

location close to family, updated main lobby and dining, available gym and laundry

breakfast was great and the staff was very friendly.

breakfast wasn't offered due to covid, i also had to check out early due to personal reasons

nice staff ! was nice had gym laundry and breakfast!

the entrance and extra parking for visitors was a bit confusing

free parking available on site

at least there was lots of free parking across the street in the parking garage

location is across the street from where i am working and parking is included in the rate, saving me $12 a day

the parking was extremely convenient, the staff were very happy, friendly and helpful, and the room,

i didn t have the breakfast.

owner was really nice room was clean parking was good

there were rusty pipes and unclean rugs in the hallway. i had no room for parking near my room.

breakfast was good

parking was limited due to the high number of attendees and multiple parking spots needed for one

the staff were very courteous, and the pool area and hotel was exceptionally clean.

there was not enough space to falicitate guests other than the breakfast area

the room is nice, loved the pool and hot tub

secondly i found the eggs used for breakfast to have an unpleasant texture

my grandkids loved the pool

night, the lighting in the parking lot is poor

breakfast was just fine

breakfast was fine

parking was extremely convenient

like the price of the room and that there was a restaurant right across the parking lot which was pretty good and convenient

mini fridge and microwave in the room, the pool and hot tub and the continental breakfast

the pool could be warmer.

atmosphere, pool and hot tub were clean and perfect for kids

the beds were great! the gym was good, and breakfast was fabulous.

stayed in 303 and there were no darkening blinds and the room looked out directly to a parking lot light that was right there

loved the pool

kitchen generally well furnished and staff gave us dish soap as needed so that was good

loved the kitchen with the stove top, giant microwave, sink and dishwasher

kids were not fans of the breakfast, also when i called to book i was told the pool was open, however, they failed to mention that it was completely booked for the entirety of

breakfast was only open till 930 am on a sunday… should be later on weekends reasonable during

gave our kids a spare room to hang out in on saturday night

lots of people smoking so might now be good with small kids

loud kids in hallways

fridge with no bar, meaning kids had nothing to consume, haha

with kids and breakfast included would have been nice

breakfast was great, lots of options

the room was nice & clean, breakfast has plenty of hot food items

the cinnamon buns and pool.

the breakfast could have more varieties.

the only thing that could be better was the pool temperature. it was a bit cold!

the breakfast had a fantastic variety, from yogurts, fruits and cereals to hot sausage, bacon, eggs,

breakfast was good pool was fabulous

we didn't use the pool, but it looked inviting and the gym area had natural lighting and was sufficient for a quick

room was large kitchen pool was clean

full kitchen was awesome

clean, pool area, breakfast and hotel staff.

even noisy hockey kids were polite and quiet after a while

pool for the kids

had laundry facilities on the property which was convenient

proximity to 401 and stores ..playground for kids

for the price, breakfast is good

the breakfast was pretty basic. hot options were processed foods, not appealing

room was clean and spacious. breakfast was good. lots of seating for the breakfast excellent.

for a shower on check out reception did not inquire of our stay nor speak at all on leaving breakfast was poor and in location where cold wind entered the area every time someone came through

breakfast was good and there was a variety from day to day.

the breakfast choice is lovely

very clean and warm pool...breakfast offerings were beyond expectations.

are a family of six and the staff made sure the kids always had what they needed and even made sure they got time in the pool when we didn’t have

also, the hotel common area includes a bar for day / evening relaxation

pool water was a little cold

i will always remember her kindness and willingness the staff excellent no free breakfast

exceptionally friendly staff; was grateful for the laundry facility; loved the gym.

with couch and chair, and big tv above the fireplace bistro on site exceeded our expectations for breakfast and dinner - menu, service, quality and variety of food location was perfect as we

bar was over priced and drinks were not made right

told the front and got free breakfast

we enjoyed the pool

welcoming staff, wonderful breakfast and clean modern room.

an infant and a six-year-old and my wife is has strict diet requirements since the delivery, so a kitchen sink, microwave and a large fridge are gold for me since i am cleaning bottles and mixing

facilities in room, gym and pool as well as laundry coin are available

very spacious room. two televisions, and all the things a person would need in the kitchen.

kids running up and down the hallway until 1 am

i liked that you could book spots for the pool as to not have crowding

the laundry facilities were excellent new machines that worked well

heated swimming pool very clean room friendly staff

pool was good and breakfast was a bonus. thank you.

breakfast was great

breakfast was fantastic and the workers were extremely helpful

pool and gym a bonus

there was a young hockey team that was very loud and hogging the pool

pool and gym a bonus

pool is always nice and i even found the gym this time

the kitchen and bar were closed the night we were there :(

rooms are clean and early check in

clean, nice simpel and quite pool for us and the kids

was completely empty - not 1 table occupied - and the server and cook were sitting at the bar on their phones …

restaurant and bar were closed by 10 pm

eggs benedict via room service

tv had cable, radio ice machine but the ice machines ice was dirty with black specks in it, laundry room with only one washer and one dryer you had to pay to use $3 but they worked well

the fitness center was

front desk staff member i dealt with was super friendly, and accommodated an early check in so we were able to dress for a wedding we were going to

the availability of the pool also was from 6:00-10:00, my kids indeed enjoyed there stay

nice pool , great breakfast

the pool and fitness center were also amazing

pool was really nice to have

the pool the room and the breakfast

gym, office space, patio, clean room, the best food and drink

the pool and breakfast was great.

nice and helpful receptionist, delicious breakfast

the have a swimming pool as well which was great for the kids

the gym facility was still open at the time and booking a time slot was straightforward

i like the pool and the room the breakfast gym and the beds

spacious rooms, with kitchenette

pool was very cold and honestly hoped their would be a hot tub because of all the walking on

breakfast food was a mixed bag, stick to a continental meal

very clean /breakfast was

hockey team kids running around

enjoy having a gym onsite

clean,quiet great gym

bed and sheets were very confortable. fitness gym was well equipped.

:) having a bar overlooking the street for appetizers and drinks and a starbucks downstairs was great

swimming pool. location near easy exit to highway 401.

famiky & pet oriented , pool booked for our family, good wifi

the staff members were sitting at the end of a bar and didn't even bother to come over to our table, instead they just shouted across the room

only one granola bar and water bottle, on the desk for a room of guests. not very generous.

thicker sheets on the beds - they were paper thin. the pool was clean and my kids loved it.

it was basically a junior suite with a kitchenette and the bathroom was so clean as

my room was with kitchen, nice coffee machine, micro-oven, refrigerator with freezer so i can get frozen foods

very clean, looks brand new, excellent breakfast, staff was very friendly.

check in was quick - i requested early check in and we were able to check in when we arrived at 2-30pm

pool was not open

was tasty, beds were super comfy, staff were accompanied with a late check out due to my wedding day

breakfast bar was over priced

renovation the bar & food was unavailable

as a result of this, my kids had to sleep on the floor

the hot tub in room. laundry worked ok. the store onsite is good price and good products.

incredible staff and through no fault of any though the pool /gym/breakfast bar is closed

i liked the kitchenette feature it made storing drinks and food easier

this is a great hotel to stay in if you have kids, lots of room, kitchenette, nice pool

swimming pool and gym are excellent

it's nice that there is a coin laundry on-site

they have a full pool and gym open till 11

the continental breakfast was delicious, and we were easily able to enjoy it back up in our room

generally speaking it's a bit early for vacation :) the pool was not working but that was temporary

loved the free breakfasts

clean and modern hotel with pool, gym and even bbq zone

could be a better variety of fruit and breakfast just one word

did not have time for breakfast, but the stay at the hotel was absolutely wonderful staff the room amenities were

the room was exceptionally clean and the breakfast was great

good price, excellent service, delicious breakfast, best

breakfast was not great

guy behind the front desk was lenient when it came to us getting a late check out

we also loved that there was a kitchen with coffee maker fridge and sink

the hotel offered free amenities such as free wifi and parking

swimming pool

lintel made luggage cart entry impossible room service option was confusing resulting in no

upgraded to a bedroom suite with two king beds, sofa and kitchenette

we asked for a late check out and that wasn’t a problem at all

stay, cleanliness, easy to get to off the highway, upgrades in rooms, pool, breakfast, literally everything

will at the bar was a great host and server

location very good, staff was excellent, gym very good

small but functional on site gym and pool

scrumptious breakfast with omelet, greek yoghurt, sausages, good coffee and make your own waffles

early check in.

renovated clean and was good price with breakfast for the price that was right

the breakfast was amazing

no spa, no pool, no laundry, no fitness center, small business center, not even clean - only for the food they have an

second, the 2nd floor had room service trays and trash by the elevator when we arrived

the pool wasn t open.

coffe and tea bar downstairs was a nice

room service is okay

1st day ok, 2nd day no room service, 3rd days only towels and beds not made properly