heated indoor pool, i will definitely be staying here again

love the patio and pool for kids

clean, good warm breakfast, comfortable bed

has been redone , breakfast was good .

would highly recommend exceptional value for the room, full kitchen is a bonus during covid

the breakfast was filled with variety

the breakfast was amazing and huge assortment of hot and cold food options

everything was perfect from our arrival to our departing breakfast and checkout

water cooler in gym needs to be fixed please .

complimentary breakfast was excellent. loved waterslide. pool was quite warm.

room was small- it was a “suite” with kitchenette but didn’t have anything included in the room that isn’t found in any of the hotel

enjoyed the gym facilities

bar mason food was great

room was large, with a neat, small little kitchenette

there is a restaurant called bar mason that is inside the hotel next to the lobby

at least there was lots of free parking across the street in the parking garage

free parking available on site

parking was simple

clean room, good amenities, helpful staff, free parking

the laundry room was clean and functioned very well

checking in at the restaurant and bar with my luggage.

i wanted to surprise my partner with birthday decorations, etc, by going early

i had no big issue looking for the staff but had to walk to the back bar to find him others may get confused and walk out etc

though unorthodox comparable to large hotels is friendly and familiarizes you with the western bar and lounge

issue was the club music from the bar but it ended at midnight

goes to the kitchen area, wipes down the counters

cleanliness and breakfast

breakfast was great and the staff was very friendly.

nice staff ! was nice had gym laundry and breakfast!

location close to family, updated main lobby and dining, available gym and laundry

loved having our own kitchen facilities. makes life so much easier.

breakfast was delicious, the pool was great, the staff were very helpful and friendly.

could do with a 30 minute extension on the breakfast time

breakfast and room size

if we had known there was a kitchen and a refrigerator we would have brought some groceries and made our own meal

the wifi works great

the complimentary breakfast was delicious, with particularly tasty coffee and muffins

to the mohawk races and came back and there was one parking spot and one customer was over on yellow line and not enough room to park and i wasn't

the only thing that i would improve is the breakfast that had very limited choices

it also states in description there is a hot tub at the location when my kids asked the manager he said

hot tub and pool were very nice

the room is nice, loved the pool and hot tub

good breakfast

secondly i found the eggs used for breakfast to have an unpleasant texture

comfy beds and pillows, very clean, nice pool.

room spacious, beds comfy breakfast good, loved the pool (especially the kids)

outstanding breakfast every morning

convenient location. ample parking. very clean. comfortable beds.

had various amenities including a gym, pool with hottub and breakfast

the kids were quite loud running down the halls

they didn’t have any water bottle to sell. my kids dodos t have water during the whole stay.

comfort washroom was in room breakfast was wonderful i hope to come again to your location loved the stay it was comfortable and

was a hockey tournament going on but the staff could've done a better job of controlling the kids that were running up and down the hallways until the late hours of the night

i was kept up most of night with kids running in hall, knocking on doors, yelling

rate for cleanliness, had 1st floor, no need for elevator or stairs, breakfast choices good, excellent

the pool was way too cold for myself and my 2.5 yr old.

staff friendly breakfast and available dinner, bar pool and gym location

beautiful pool room.

we had access to the pool which was unexpected due to covid restrictions

the gym was really clean and up to date. breakfast at the restaurant was delicious.

the breakfast was very good.lots of variety.good and friendly staff.rooms were clean.

and the breakfast was remarkably good

location breakfast bed comfort, room cleanliness, pool, gym, nearby stores and dinning is great

loved the pool , it was clean & close to everything you need.

need hp sauce at the breakfast but that breakfast was wonderful.

parking is almost full in the night

gym in the basement

i spoke to the kids and told them to stop

i spoke to the kids and told them to stop

also very outrageous pet fee

an opportunity to do your laundry

breakfast was great, and the outdoor pool was clean with lots of chairs around it

had laundry coin operated

pool had debris it it and could have been cleaner.

the place had everything including breakfast and a pool

very comfortable large room the best continental breakfast i have ever enjoyed in a hotel

the parking lot needs to be repaved

free healthy breakfast

parking lot is a disaster

the hotel charged me a pet fee for my service animal

gym pool internet location bed

no pool open

room was clean, breakfast was lovely and the pool was great.

pool water was very cold this time the room keys did not work at all was very inconvenient

we were able to wash some of our dirty laundry at a reasonable price

the kitchen was a bit bare

of space, full kitchen, beautiful big balcony

very secure, close to wedding venue we were attending, but rooms, dishwasher/laundry onsite

you have a fully equipped kitchen

no furniture on the balcony. limited utensils in the kitchen. would have liked bar onsite

reported to be change the light ball , the mentenace took them 2days to showed up pluse got small gym, no swimming pool

fridge. access to laundry if needed.

the gym was bigger and had more weights

anne who is in the breakfast area is a wonderful lady who greeted everyone with a smile

were very comfortable; breakfast was very good with lots of options; manager and staff were very attentive; all amenities

i ordered room service 3x but had to pick up from reception

happy with our stay at sunbridge hotel kitchener, very spacious, clean room with comfy bed, heated tiles in bathroom, well illuminated

comfy bed, heated tiles in bathroom, well illuminated room, the staff were very kind and helpful, room service was excellent, will definitely book again and again

the location is very convenient and plenty of free parking.

the pool was amazing, the bed was so comfortable and the room was beautiful

cost 12$ per night to park outside in kitchener,

pool fitness centre hotel room king bed breakfast was great

room service but availability depends on staffing, and menu is limited

pool seemed a little green and smelly.

we had a night out away from the kids

the pool was located in the doubletree next door (which we found out by asking around as the staff did

great room, pleasant staff, nice breakfast.

the breakfast wasn’t good

kitchen was amazing

everything is great but breakfast is awful. not too many choices!

breakfast should include a cup of tea or coffee with it

our only complaint was we could hear someone doing their laundry quite late at night.

the breakfast area was jammed with people in the morning and not a great selection.

fitness room could have been larger with a bit more equipment

the room is spacious, and they provide a good breakfast as well as a fitness center

my daughter and i brought swimsuits to use there but pool water temperature was kept too cold for us and especially for her 19 month; un useable

the staff members were sitting at the end of a bar and didn't even bother to come over to our table, instead they just shouted across the room

famiky & pet oriented , pool booked for our family, good wifi

checked in at 7am (i paid for one full additional night despite coming in morning), and 4 days later on my checkout day, i checked out at 1:40pm (oh, and i was at reception since 1:20pm, the

for shower most hotels use bar soap, bath tub to small, elevators in strange place from hotel lobby

breakfast was awesome. great menu options available. staff was helpful and courteous.

the breakfast was very good and had the most selection i have seen at a hotel breakfast

swimming pool was closed

it was basically a junior suite with a kitchenette and the bathroom was so clean as

breakfast just ok.

clean room, nice gym, great pool only stayed one night but could have stayed more.

gym, pool, arcade

no changing rooms or private area's to change by pools, and no showers at poolside

the room service is excellent and the staff is fast and respects our privacy

they accommodated our request for early check in so we could get

hotel was clean, the staff were friendly and the lounge area where you could have breakfast was gorgeous

great, love the colours, it had a pool, gym, & good breakfast, that is what i expect when going on a trip with my kids

i liked the kitchenette feature it made storing drinks and food easier

large with a couch, eating area, full kitchen facilities

convenient stay for a family with 3 kids coming from outside the city for a week

gym is advertised but unavailable due to renovations

we got to use the gym as well and were impressed by the amount of equipment they had, as well as the cleanliness &

didn t use wifi

i would've used it for ordering breakfast and coffee in my room

the bed was super comfy .free breakfast was fantastic

apartment itself has a nice layout and it is nice to have two bathrooms and laundry facilities

very good kitchen

great communication from the laundry room management

clean , modern, kitchen was great.to have as well as laundry .

because it was an apartment it had a kitchen so you could make meals

loved the pool and fitness center

room service didn't record my room number correctly and i waited over an hour for my sons dinner

we had requested early check in and they were happy to accommodate

(possibly paper towels from some kids that had been in there earlier) it looked like there could be a bit of re-tiling work that

ordered room service

breakfast in the morning was okay but the water for the tea wasn't hot at all

for breakfast shortly after 9 am

wish that the breakfast had started a little bit earlier as we had early starts on both days, but i understand

the breakfast was pretty basic. hot options were processed foods, not appealing

for the price, breakfast is good

hard unfortunately:( we booked about 3 months in advance and unfortunately we could not get a early check in when we asked

great stay and even asked for a late check out.

not mind to pay extra for a late check out but wish they didn't knock on my door while i was asleep to pay right there and

rented a king room with a spa bath, which costs more than a regular room

we checked in, we stayed in our coats and boots for a good hour before the room warmed up, the spa tub was just a regular jet tub, nothing

some noise from kids.

out on the breakfast

bed was very cozy, room was quite even tho there were kids running around

breakfast was fairly basic. pool was too cool.

clean, big room, good bfast , we got early check in

was a clean and nice sized room with a microwave, bar fridge and a little coffee maker

bar was over priced and drinks were not made right

breakfast selection i have ever seen in a hotel

breakfast good, eas included

with couch and chair, and big tv above the fireplace bistro on site exceeded our expectations for breakfast and dinner - menu, service, quality and variety of food location was perfect as we

pool is small to do laps. gym needs a few more machines.

nice size room, breakfast had freshly made options. having a kitchen was great.

people in a nearby room kept us awake at night and kids in a couple rooms near us woke us up early

the room was excellent king suite with kitchen

full kitchen, massive bathroom

room was very comfortable and clean, amenity in room and bathroom was good, kitchen was good, laundry and dryer facilities for guest available for free

room and property, comfortable bed, friendly staff, great gym, adequate hot/cold breakfast, great location, overall enjoyable stay

for breakfast there were lots of choices, very good, great way to start the day

a newly built facility, the room had a modern look which included a full kitchen minus an oven, a separate living room and a bedroom with two queen beds with an ensuite

the free breakfast was amazing

great for kids, not as much fun for adults

pool was very busy, lots of kids.

good hot breakfast included in room price

fun pool not deep and perfect for kids

usually go to st jacobs 1-2 times per year to attend a drayton show and this time went with our kids

didn't eat breakfast at the hotel but my husband was not pleased the first morning but said it was much better

the breakfast was great..especially those cinnamon buns.

the covid situation, breakfast was fine

the free breakfast was great. the staff were very friendly. great place to stay at

spa attached but didn't have time to enjoy any treatments, maybe next time

breakfast was great

the hot food at the free breakfast could have been a bit tastier.

good wifi

complimentary breakfast was adequate. kitchen area was clean.

room, staff were friendly, the breakfast was good and it was nice being close to a restaurant

early check in is rare these days

it’s so clean and well maintained. the kids loved the pool!

rooms were beautiful, very comfortable bed, kitchen was well equipped, hot tub and pool were nice, breakfast was good and reasonably

the amenities were great, the pool and hot tub were clean and well maintained

it’s so clean and well maintained. the kids loved the pool!

really happy about the fact that they offer free parking and free wifi

friendly staff, clean rooms, & laundry facilities are always a plus!

kids running in hall until 9pm

location, parking, value, comfort.

was very annoying there were kids running and slamming doors

parking is out back so you have to walk through the patio and the restaurant carrying your luggage

parking was tight

the room service was excellent

breakfast was great---a nice continental breakfast was all we needed.

was also fantastic and i was so excited that the continental breakfast was served in the library bar, which i had been dying to have a peek at

the pool was a fantastic option to have

they made our early check in request work

breakfast buffet took my expectations beyond

ening august 2023); large room and large bathroom; room and bathroom were clean; indoor pool, gym and parking garage are available

disapppinted no bacon on offer for breakfast.

free breakfast is great free suppers even better the pool and the laundry all wonderful and working the water's nice and warm

the gym facility was still open at the time and booking a time slot was straightforward

not believe how great the breakfast buffet was and then when they had a supper buffet included one night , well that was

nice gym, outdoor patio

full kitchen and fridge were a total bonus

no room service for a higher end hotel , not big deal but had to go to restaurant on site and

pool but no hot tubs or tubs, big, gym, laundry, nice out look from window, ice, stove, dishwasher, kitchen, bedding fluffy, can cook in

nice breakfast buffet and evening snacks

room service wasn t regular and had to be booked

rooms, big well equipped, clean with all the needed services great gym, very good laundry

they put us on the club floor, which included hot breakfast in the club lounge.

the air in the pool area was pretty cold. there seems to be some leaks from the doors.

it was very late at night and we had two kids with us he made them laugh and was so friendly the kids have been talking about him for days

nice and big for me and my kids to each have our own sleeping space

the kids enjoyed using the safe

denny's room service is a little expensive for what the food is

my son and i had a redeye and we showed up at 9am and they gave us an early check in on the spot, without any hassle

room service from denny s went from poor to non-existent. very disappointed.

wifi very good, staff friendly, restaurant on site

the convenience of room service from the two on-site restaurants

guy behind the front desk was lenient when it came to us getting a late check out

hot breakfast, very friendly staff

the room was spacious and very comfortable, and having a full kitchen was a big plus

the breakfast, the location, and spacious room

kitchen has most of what you would need

convenient. got upgraded to larger rooms. late check out allowed

gym treadmills need updating, the belt slips so impossible to run.

there was no bar fridge in room 622 and there was no in room safe but for one night it wasn't such an issue

staff was super nice and the room service was fast and delicious

staff members were nice free parking, free wifi & tv room service was good

there was no hot tub and room service only from 530 to 1030pm

kitchen was included in the room!

i really enjoyed using the swimming pool and gym too

the breakfast was ok. not enough gluten free options unfortunately.

my 2 kids had to sleep on the floor until they brought one cot the 2 nd day

nice breakfast, and the kitchen was an unexpected plus. great value!

pool is very small, it's more for soaking up, or for kids, as a result we didn't use it, but it could be nice to have if a family trip

sliding doors to a beautiful courtyard where we could hang out and view the waterfalls with the kids

didn’t like the bar price way over priced actually unreal

breakfast bar was over priced

pool could be bigger, bar not open in the afternoon

excellent breakfast fresh and hot. staff friendly and helpful.

clean and modern rooms and bathrooms, good breakfast area

customer service was excellent. rooms were extremely large. good kitchen facilities in the room

the pool was clean and we enjoyed the swimming

swimming pool and gym are also pluses

breakfast was excellent

did not have time for breakfast, but the stay at the hotel was absolutely wonderful staff the room amenities were

breakfast need to enhance with various options daily

the room was exceptionally clean and the breakfast was great

having breakfast included was very convenient

a very good bar on site as

location free parking price

was convenient, comfortable, courteous, and the breakfast buffet was great

the room service follows the restaurant timings and are not available all the time

the room service staff was excellent

breakfast, lots to choose from

booked the room for one night after a long flight with young kids

our kids said they are much more decicious than even some five star hotel's breakfast

i'm glad they do not charge for parking like other hotels in the area

clean and great location. met a wild coyote in the parking lot. it was awesome

clean, sofa, comfortable bed, pool/gym, friendly staff

clean - spacious - great breakfast

pool way too many kids running and screaming around the pool and hot tub

location. amazing staff. bar and amenities

liked the breakfast in the morning, and the staff was very nice

comfy and clean; very nicely appointed; good quality linen/towels; breakfast well above

the entire hotel-room, breakfast area, pool, gym, lobby were all very clean

the pool was a good size and clean

great pool and fitness centre

the swipe card for the pool wasn’t working had to get staff to let us in each

the bar waiter was spectacular!!! made the entire experience fun and educational!!!

gym is little bit small.

clean room, nice staff and free breakfast!

room location was great quiet. efficient service and fast check out. fine breakfast.

very clean!!! breakfast was tasty. staff was friendly.

convenient laundry room for the guests

the pool was a bonus. breakfast choices were great. very spacious bedrooms.

friendly staff and location is perfect i love that the pool is open until 11 as well

the hotel also has a clean swimming pool and a small gym, which was perfect for a quick workout or relaxing after a long day

the selection at breakfast was really good and the coffee, surprisingly

the spa tub was a great touch and had plenty of towels

the kids loved the pool

kids loved the swimming pool, fitness room was also really nice

small but functional on site gym and pool

swimming pool and laundry room

gym not allowed

free parking and internet

only complaint was the majority of parking was a little distant from the hotel

hotel was clean, had an indoor pool, and had great customer service

no hot tub by the pool

my husband loved the coffee bar on floor 2

comfortable room, spacious and very handy to have a kitchenette

there is a shopping center across the parking lot and we were close to the highway

really liked the layout of the king size room, it was nice having the full kitchen including a coffee maker and complimentary coffee and tea

sometimes it's hard to find parking

bar is not open on weekends

was in the prefect location for my event i was attending , very quiet, clean, comfy bed and the breakfast was great everything was fresh and the coffee was great

the hot breakfast was nice too

renovated clean and was good price with breakfast for the price that was right

breakfast was good and the staff here was very helpful,esp the

breakfast was hot and plentiful