friendly staff, cleanliness and early check in.

for the pool and the pleasant grounds

helpful and kind hosts we arrived early and enjoyed the lovely outdoor pool

considered room - 2 chairs and a table, relaxing places on the property like around the pool even if it's too cool to swim

by the way, their outdoor pool and poolside sitting area is fantastic

swimming pool too

did not see any mention on the website of on-site level 2 ev charging

the pool closed early.

friendly and efficient staff. location and pool

pool

a great location and although not fancy, was well kept, pool and pool area well kept and clean, rooms were clean

daughter and i enjoyed the newly updated indoor pool and hot tub

the pool area was nice and spacious

also being next to the gym room was noisy one morning

pool was very clean and relaxing and the food at the restaurant was excellent

website also said they had a gym

early check in was facilated, interactions with staff was pleasant and cordial, meals were

we enjoy knowing facilities are available to go to the gym should we choose and we have done this, just not during this trip

toilet was way too low to the floor and no bar next to it

pool was very clean and hot tub private and clean

staff is great. indoor pool, beds were large and comfortable.

the room comes with a kitchen sink, microwave, fridge, toaster, kettle, silverware, coffee machine, knives and dishes

it was also comfortable, with our own kitchen and bathroom

lots of room, kitchen with microwave & fridge, comfy living room with recliners & flatscreen, nice bathroom

the kitchenette is adequate for basic refrigeration, microwaving and washing-up tasks

the premium suite with kitchen, living room, king bed in bedroom, big balcony, cleanliness and thoughtfulness of the

the bar fridge was in an odd spot on the floor in the room

the shops are mostly kitchen shops and the others mostly sell trinkets and beads

my friend and i felt very relieved and pleased with the accommodation, excellent beds and kitchen facilities ( tea, coffee maker, etc

hotel was able to give us an early check in

box breakfast was extremely simple (kitchen in renovation)

i also didn t like that we were there for one night and there were room service dishes sitting outside the other rooms for the whole 24 hours we were there

onsite restaurant and bar are very convenient and food is delicious

wifi even though advertised it

was difficult to get someone to answer the phone for room service so we never ended up ordering it in the end

there is a bar downstairs, a little bit noisy till midnight.

perfect location and appreciate the free parking .

the fact that this place is dog friendly and doesn t charge an arm and leg for the pet fee is amazing ud83dude0aud83dude0a

this was the icing on the cake as it saved the hassle of driving and paying for parking

location, ample easy parking, large room, helpful staff

no room service after 9pm either

was no wifi nor internet for the 24 hours i was there

it's well located in the centre of kitchener/waterloo

it would've been good to have some of things that were available on the room service menu available in the restaurant like pastries etc, especially for the younger ones

they have a few pool toys (noodles, balls) for the kids to play with (+)the pool had toys for the kids (-) my three kids were disappointed not to have a morning swim (+) bit fancy for kids and offered a (+) pool was perfect for kids (-)many kids running around (-) (possibly paper towels from some kids that had been in there earlier) it looked like there could be a bit of re-tiling work that (-) kids were screaming and yelling making the stay not relaxing at (-)there are kids running around when it's weekend days and nights. (-)kids screaming and playing hockey outside of our room and running up and down the hallway

room service didn't record my room number correctly and i waited over an hour for my sons dinner

convenient location, ground floor all rooms and very well lit parking lot.

soon as i pulled in, there was alot of junkies in the parking lot, i went to get a room and my bf yelled out to me before going into the office and said

the location and free parking were two advantages of this hotel.

the location is good with free parking.

the breakfast could be improved a lot, and the hotel needs some renovation

serve the breakfast it s suppose to be

bread at breakfast not fresh

there was breakfast, staff were helpful when i asked

breakfast should've been better

difficult to get any response to allowing late check out and additional key fob

there are no signs that the laundry room is in a huge building

apartment itself has a nice layout and it is nice to have two bathrooms and laundry facilities

because it was an apartment it had a kitchen so you could make meals

he was able to get me an early check in and assisted me with the check in process

quiet rooms. very clean. comfortable beds. very friendly staff. free breakfast.

was a clean and nice sized room with a microwave, bar fridge and a little coffee maker

she apologized & gave us an extra late check out

breakfast - i had an avocado toast which was nice but a too expensive for two pieces of toast with

exceptionally friendly staff; was grateful for the laundry facility; loved the gym.

the amenities included in the price such as the breakfast , the weekday dinner, the saltwater pool, wifi, and the complamentry lemon water

loved the decor, pool, gym, and room offers so much including a wonderful sleep

very clean. breakfast was wonderful with very inviting staff.

breakfast and coffee were great

layout of the room with kitchenette was lovely

lady that worked in the breakfast room was really nice and friendly

the gym has very high-end equipment, including the earliest functional trainer i've used in a gym

the pool and gym are perfect

breakfast was fairly basic. pool was too cool.

breakfast, modern facilities, great gym and pool

good hot breakfast included in room price

the guest laundry (coin laundromat) is particularly helpful

fun pool not deep and perfect for kids

the room was comfortable and clean. i enjoyed the use of the gym while there.

breakfast and large sitting area

breakfast was great

breakfast was fabulous .denise was amazing. will return.

please add hair dryer on the washroom, and silverware on the kitchen

swimming pool size of room jack's diner next door awesome

room and property, comfortable bed, friendly staff, great gym, adequate hot/cold breakfast, great location, overall enjoyable stay

gym is advertised but unavailable due to renovations

confusing hvac system, need a grab bar or no-slip mat in shower

good water pressure in the shower and fast wifi

room service but lots of places to go to in the area so it's worth getting out and walking around

we got to use the gym as well and were impressed by the amount of equipment they had, as well as the cleanliness &

breakfast in the morning was okay but the water for the tea wasn't hot at all

for a shower on check out reception did not inquire of our stay nor speak at all on leaving breakfast was poor and in location where cold wind entered the area every time someone came through

the breakfast was pretty basic. hot options were processed foods, not appealing

breakfast was amazing and the room was very nice! definitely would stay there again!

for breakfast shortly after 9 am

the food at the restaurant is horrendeous, don't bother with room service nor breakfast.

pool breakfast restaurant room staff late check out

great on site gym

room service food was really bad

as well accommodating a late check out for my daughter

i and the kids loved the breakfast and the kids had so much fun in the pool.

breakfast was really good. kids loved the pool.

the 401, close to restaurants, very well maintained, clean, excellent mattress and pillows, great breakfast

water slide at the pool is only open weekends and without it, it is just a tiny pool, so the kids were disappointed

we love the pool for the kids and the breakfast is good

breakfast was not as fresh (muffins stale) but nice to have an option close

nice to have a pool

breakfast could have been fresher, but the coffee was good

breakfast was good, staff were very friendly and amenable to extra requests, entire building was

morning breakfast was decent - in our case there seemed a bit overwhelmed - but nothing to

the breakfast was fairly sufficient for a short stay. we really enjoyed the location

staff was friendly and allowed us a late check out

dirty and smelled bad, carpets were stained everywhere , no help with suitcases and no elevator, breakfast ended too early

the price was great and we got an ok breakfast

very clean room, lobby and breakfast area

also, the wifi system was very good; it was fast and didn't drop connection

the spa tub fit both of us comfortably, which is awesome as we are both tall

wifi and the tv service didn't work! also, side entrance door by the pool was not working!

hot breakfast bar was nice

parking spaces were hard to find

breakfast should include a cup of tea or coffee with it

place was clean and quiet. good value for your money. breakfast included was a nice bonus

the breakfast area was jammed with people in the morning and not a great selection.

facilities were closed for corona virus (but was not made aware until after i paid for the room), laundry was closed and again wasnt made aware until after i needed the service

fitness room could have been larger with a bit more equipment

pool was nice and warm

beautiful new hotel. breakfast was good, staff was friendly and room was clean and comfortable.

kitchen was amazing

biggest downfall i would have to say is the pool situation

the pool was located in the doubletree next door (which we found out by asking around as the staff did

location not far from kitchen airport which was the reason i booked the hotel

breakfast was rather basic and plain.

the pool was great

am handicped and there are no handicap units the barhtub is very high and it was difficult to get in snd out

website talked about martini bar staying open til 1

happy with our stay at sunbridge hotel kitchener, very spacious, clean room with comfy bed, heated tiles in bathroom, well illuminated

had laundry facilities on site

kitchener had just turned to red that morning

no free wifi

room service

guest laundry was used by us as we were here longer

would like to see reusable cutlery and dishes in the breakfast area, as all the waste from disposable is upsetting to see, but i do understand that it's

we have to travel to kitchener every year at this time, and we will definitely stay here again

early check in time was a real bonus the suites were spacious and well appointed

miss the pool and gym