lack of on site parking

the staff and proprietors really made us feel welcome and the excellent food and well stocked bar was much appreciated

the sea views, the otters, the seals, the breakfast, the beer...

warm welcome, great views, excellent facilities, superb breakfast.

we had a great evening mixing in the bar with the friendly staff, residents and locals

the soft play area and pool were especially popular with the kids

coffee and toast were not served at the table all the facilities well maintained and plenty of parking

didn't know there is laundry facilities

bag drop at ferry terminal was a big help as was the complementary shuttle service from the

wifi was a bit patchy

bar was busy, tables reserved for dinners, hard to get a quiet seat for a drink on arrival

highly recommend booking for an evening meal, thoroughly delicious as was the cooked breakfast

the breakfast was lovely and we ate in the restaurant which was delicious

more choice would be good at breakfast such as fresh fruit

were friendly and helpful and we were grateful to the host for getting up early to ensure we had breakfast before catching an early ferry to the mainland

i ate in the bar twice , rump of lamb and roast beef dinners were both excellent

food was lovely, breakfast, evening meal, especially the sea bass on crushed potatoes with garlic and prawns

onsite restaurant (especially the complimentary breakfast), the rooms were spacious and well furnished and the views were outstanding

early check in was a bonus after climbing goatfell

good breakfast and evening meals in a well controlled environment

cooked breakfast was great

great bar and delicious food, both evening meals and the cooked breakfasts in the morning

amazing breakfast

street parking was great

huge bathroom and very comfortable super-king bed great choice for breakfast all of which was freshly made to order we had dinner in the hotel one night and the food

busy wee place when i arrived, sunny day had a lot of people using the bar and sitting outside admiring the west bay views

she met us at check in and looked after us at the bar all night with some great conversation

the hotel had beautiful gardens to sit in , whilst having a refreshing drink from the bar and enjoying the view

having more of a selection at the bar for drinks

food was amazing. fantastic bar . views were just incredible. room was perfect bed so comfy

we arrived there was no parking available for our guest house but was able to use a parking space that was available at the

location on the water with an excellent breakfast and comfortable bed

delicious breakfast with plenty to choose from and would recommend trying the porridge

table as we looked out over the wonderful view mentioned earlier free

parking spaces

meal we had in bar was lovely service was good and reasonably priced

their scotch whisky selection in the bar beds improving ud83dude01.

were very welcoming and let us have early check in which was much appreciated

member of the bar staff who seemed to like a good moan

the hotel also has a snug and nicely stocked bar and a italian restaurant attached

the bar and restraint was there if need

breakfast was well serviced , dinner was excellent service was great , service of staff was

the breakfast was the best i had throughout my

nice diner and breakfast staff are all very

rooms were expensive for what they were, possibly due to the fact that we stayed during the open golf

upon arrival the spa bath was not working

only disappointment was one of my poached was slightly undercooked and the wifi wasn t great

good too depending on what your looking for rooms lovely but a bit costly for hotel without a spa or pool or gym and i travel alot stayed cause of family

comfortable bed, high speed wifi, taste good breakfast

kids running up the hallways late at night people arguing downstairs outside at 2am in the morning

2 minutes from airport, friendly staff, comfortable bed, delucious food and fast room service!

early check in. arrived at 8am. to room around 1pm

we liked the laundry service

loved the scottish breakfast buffet

lovely staff. comfortable beds. good wifi.

early breakfast was nice to catch an early flight

to do with the hotel but other guests making loud noises in the early hours, kids shouting

for very early check in at airport, reception staff were excellent, wasn’t expecting much from breakfast

i had a long trip and they accommodated me with a late check out

little breakfast options if you have an early flight

the good - i had one of the best room service meals i've ever had, pretty perfect duck with berry jus and truffle mash, followed by

room, bathroom was huge, excellent pool/gym facilities, excellent staff and excellent

lovely big bed and bath plus was very warm and clean and good room service

it was a mother s day present from my kids and i had the most relaxing day with my daughter

we didn't play golf, but it looks great

working, so you have to walk via the exit stairs or be s rotes by a staff member to use the back room service lift

location, plenty of parking, super friendly and welcoming staff, nice room, comfy beds, amazing views

much staff as not many guests,so atmosphere was cold,restaurant closed,meals in bar area only,or room service,things were very basic and not a lot of it

the spa wasn't open but i hope in the future it will be

spa was closed haha but will be open now

lounge bar very comfortable and great value

we weren’t able to try out the food because the bar was so busy,(sat night

helped me with a late check in as my flight got in late

customer service, cleanliness early check in and tartan carpet

breakfast excellent and the meals at the bar first class

really liked the quirky story behind the douglas hotel and the early check in

venue was excellent the breakfast was delicious bar staff and waitress staff were excellent

had parking, is next to a fabulous park

restaurant and room service meals were good

the room, late check out & the breakfast also the staff were very friendly

the food was excellent and the atmosphere in the local bar was great with live music

plenty of parking

car parking is hassle free

breakfast was lovely

the room was equipped with a television set and wifi, and the beds were clean and comfortable

a lovely hotel, good food, bar , friendly staff

staff were amazing breakfast the best great safe location

parking at back outdoor seating if weather had been better we'll be back

nice room. great staff. excellent breakfast.

the food at breakfast was amazing and in generous quantities

breakfast was good. beer garden looked great.

the room was immaculate with no faults and included coffee and tea as well as strong wifi

ached eggs on toast) - spoke to the chef who

quiet, comfortable, fast wifi

friendly, helpfull staff. great food, large comfortable room. plenty free parking. spot on!

good car parking facilities; friendly, helpful staff; as well as being very attractive, the room was

the quality of the wifi needs work

bar lounge was also very cosy and comfortable with great service once again

unable to order food apart from room service cold sandwiches.

comfy bed nice sized room with lounge area good wifi and room service

selected this castle hotel because the kids really wanted to stay in a castle

wine in the bar was very expensive but they were my only negatives

large room comfy bed, lots of hot water, free safe, late check out, good location and parking

of the duty manager, the reception staff i dealt with were all very friendly and helpful, the bar staff were both friendly and efficient

amenable and helpful staff. happy to facilitate an early check in. good tourism advice.

did superior room just that website says u can check in early and check out late i didnt checked in early - did after 5 pm but wanted to check out late by one hour till 3 pm

bar food really

clean, central, spa facilities and bar/restaurant on site as well as a starbucks

room was spacious. facilities was brilliant. gym and pool as part of our room price.

breakfast can be better, the speed of refilling and the no. of choices

great staff, excellent gym and decent breakfast.

excellent location for hydro venue . hotel bar great vibes ud83dudc4c

and then walk through the gym to get into the pool

arranged late check out but a member of staff literally burst into the room while we were in bed

great food in the restaurant, lovely spa and gym with free use, stunning views

kids loved pool

placed next to laundry room so wakened with water noises and banging and clunking trolleys from 5:30 am

shower ran hot then cold. room next to laundry so smell in hall was not great.

bar was great and outside seating by the river

the bar is set out very nice and very welcoming environment

great location. walk to city centre. early check in and parking.

room was modern and very clean and comfortable shower was great and last but not least the sky bar was a nice touch to sit and enjoy a drink and watch the world go

it was a shame the gym was closed, but that was down to covid.

rooms, good breakfast buffet at relatively low price, value for money, location few bus stops away from city

were great and did their best to allow us an early check in, however didn’t know the price of breakfast when asked, breakfast was tasty but

location and early check in very grateful for the early check in

breakfast was great , staff lit the fire for us so it was warm ams cosy .

and the bar stayed

beautiful room lovely breakfast and friendly staff x

spot on for the requirement of delivering my kids to uni

stay was magnificent the only downfall was the cafe and bar ect were not open

wifi works great

wifi band in our room

a bar within the hotel

the wifi was quick enough for me to watch netflix when i returned of an evening

team lady jn charge withthe blonde hair could not have been nore helpful with myself and the kids friendly also other housekeeping staff all on hand to help a

superb atmosphere. clean and organised common area. early check in.

check in reception staff bar staff very helpful very clean rooms nice touch with a welcome

close to the hydro, clean rooms, friendly staff, bar open till 2am.

late check out is always a good thing after a late night

early check in and also early into breakfast as well

us way earlier than our check in time made us feel very accommodated and provided a complimentary breakfast

our room was very large which was great with 2 kids and the view was stunning over the clyde

kids menu was perfect for my son though at a decent price

offers every comfort, spacious and clean rooms, excellent views of the city, and a well-equipped gym on the first floor

very comfortable bed, gym, buffet breakfast with healthy options.

there was no gate at the top of the steps and a group of kids walked down and smashed glass directly outside our window

from 8 am adults and kids running up and down corridor shouting and banging on doors either side of my room

room service quiet pricey but good selection

basement floor near laundry room

construction all around hotel entrance, very inconvenient and dangerous for kids to walk along street traffic

the rooms were comfortable and attractive; breakfast was very good and the staff was also great

good breakfast choice

we loved the quirkiness of the room and the breakfast

great staff range of beverages in the room and lovely breakfast in the morning

ambiance,staff,location as we were attending a concert at the ovo,bed so comfortable,breakfast.

good breakfast...and early check in...

great breakfast!!! local park close for kids.

the triple room is perfect for a single parent with two kids

location and early check in was appreciated

girl helped us out with an early check in.

location was great with bowling, cinema, casino and a few restaurants

great eating, casino, bowling,

offers a series of games for kids in the lobby

happy with ibis budget hotel for the price we paid for our 2 night stay while attending the open golf 2024 at royal troon

breakfast available at extra cost if not already in your

great for convenience but you’ll have to arrange a late check out if you want a shower afterwards

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

location was perfect, rooms were clean and got early check in

the staff allowed us early check in and late check out

most staff were helpful, early check

the staff in the bar especially thomas and his boss they made us laugh all night

lovely bar for pre drinks

the cooked breakfast was delicious and there were other options too

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

overall a very great overnight stay with the kids, thanks

& friendly staff from reception to bar to cleaning

the hotel was lovely and breakfast was amazing.

breakfast was good and friendly staff

breakfast 10/10

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn't always happen - 3 single beds for 3 kids also stopped the arguments over who has

peaful lication with nice restaurants and tge botanic park for kids

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really sad because the property was quite good value and the

the room was perfect breakfast very good the staff excellent

clean and comfortable. free access to the pool facilities

bag with a lot of cash a engagement ring i was going to propose on a suprise holiday way the kids

lovely swimming pool

the room was big and clean and we could enjoy the gym and the swimmingpool

lovely warm room, great breakfast, best hotel gym i've ever seen with pool, sauna and steam room

pool,spar and gym

bandwidth of wifi

ski erg would top it off) and the pool and sauna are good too

loved the pool and room size and fomfort edcellent for kids iim looking to book again hopefully next

room was spacious clean pool and thermal spa was good communal species where excellent

the wifi was not working at all

no free wifi in room

spa facilities were excellent

a few weeks ahead of visit and could not get the spa treatment requested , fully booked up which was disappointing as it was a treat for my husbands

they have a car park underground so i wasn t worried about my car, and the hotel had a 24/7 room service and food, this was good when we were hungry late at night, thank yous all for making

room had just been refurbished which was good clean and modern breakfast was good and had a good choice location about 10min walk from train station the staff are

such a comfy bed and excellent gym facilities for a hotel gym!

the spa facilities were great as well

the breakfast was delicious, i thought it was a nice touch that we were shown to a table in the

the attraction places no free parking but they offer discounted rate for the parking fees allow early check in equipped with

we did get an early check in at 3pm

in took 30mins depite paying for early check in we were nearly late for my daughters graduation, staff were struggling to cope with

in with smiles from the staff, very welcoming and patient, answered all questions and even opened bar so we could have drinks, rooms were fantastic bathrooms had baths and showers, room was

the bar closed early

great location where everything interesting is close, an outdoor laundry, parking and charing cross railway station are a stones throw away

a very friendly and helpful staff, quality laundry, comfortable beds with privacy, good lockers and nice location, this was was perfection for

i guess the maintenance time like laundry and vacuume, it was on the lobby, in rush hours

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

no cooking, towels, must be bought, no laundry.

i think the breakfast was good as my kids were very happy with that. location is good also.

didn't bother us too much but if we still had kids in double buggy it would've been tricky

clean, lovely staff, good room service options

kitchen was also amazing for storing drinks and warming food, very impressive, lobby and front desk

there is also a small gym, so you do not have to skip your daily exercise routine

ng bed with sofa bed for kids) was tiny. barely enough room to pass the bed/ sofa.

the breakfast in the morning was delicious

hundred metres from the center, the value for money, the complimentary drink if you opt out of room service

excellent central location. great bar and beer.

unfortunately, i did not order breakfast

comfortable bed and quiet so we got a good sleep, good size tele in the room and clean bathroom, room service was quiet but punctual, good in-room facilities, also close to plenty of shops,

brilliant breakfast

bad wifi reception

the breakfast selection was fabulous and we wasn't rushed when the dining service ended at 11am & 10am

allowed early check in and the staff were very friendly.

very comfortable room and bed. pleasant lounge and bar staff.

super comfortable bed, decent gym, friendly people.

the breakfast is varied, good quality with plenty of choice

10/10 room lovely and gym perfect

for price this was superb as cracking breakfast thrown in also which was really nice

really welcoming with the kids and the dog. team were fab, food was good and rooms nice

room service was fantastic and all the staff

the food in the restaurant and room service were delicious

easy access to the room (no elevator, with kids and luggage can be annoying)

nice hotel for a night away with out the kids

there being a card in the room to order breakfast as room service, it was not something the hotel currently offers, however breakfast in the dining room

gym sauna steam room rooms well appointed nice friendly staff

the staff were always friendly and allowed an early check in

friendly staff..pool table and play area for kids.

great value for money and friendly staff. we loved being able to use the gym

the location. so clean. friendly staff. i liked that i can use the gym 24/7

staff were friendly and nice little gym too

easy check in, complimentary early check in and out

facing central train station within easy walking distance of george square, tour buses, shops bars and restaurants staff extremely polite and helpful restaurant and bar vega on 7th floor

i found myself having to stay here with my 2 kids under very difficult circumstances and i couldn't have been made to feel any more at ease

on arrival for check in were absolutely brilliant and could not do enough for us,gave us an early check in aswell,i would like to say thank you so

the layout was really good and the bar area was very relaxing

lovely breakfast with lots of choice and very polite waitress

they gave us a really early check in

bedroom was lovely and kids loved the bunk beds

expected a larger gym area, but it was perfectly serviceable.

late check out as well which is so much better

chap taking names at breakfast was a bit aloof

room was lovely and so was breakfast. staff were really good and went out of their way to help.

from early check in, umbrellas, taxi, drinks

accommodated early check in for me. and late checkout complimentary 5*

room service menu was a bit limited for simple meals

staff were great and allowed an early check in and late check out- which was massively appreciated

wifi could be better

ideal location. exec room at affordable price ion l breakfast. late check out upto 2pm.

comfortable room, early check in, very reasonable price.

bar was open till after 3am for guests

the wifi is a bit sketchy...

wifi was a little temperamental, but the place was busy.

the wifi was awful, none of my devices could keep connected. couldn't even use facebook

breakfast was mediocre

good bar and restaurant

the room, gym and breakfast. clean room

the hotel was in a very good location with comfortable sized rooms with late night room service and a bar located on the ground floor

great hotel. they gave us an early check in which really helped us out.

the breakfast

staff were helpful and breakfast was tasty

i did not have breakfast. i don't like the smell of coffee and would not eat there.

apartment is decent size, suitable for families with kids, kitchen is well equipped

the apartment was well-equipped with lots of thoughtful touches: a fully stocked kitchen with a fridge, kettle, dishwasher, microwave, cooker, and coffee machine

breakfast had plenty of choices for both cold and hot

good add sized rooms with wonderful room service available

champagne bar was a lovely added bonus

power failure left us without wifi and television for a whole evening

the breakfast was delicious and so was the room service

later that evening at the bar her, katherine, and bethany greeted us with smiles

easy book in. 24 hour bar. late check out . wonderful breakfast.

location and great staff - everyone was so friendly cheap late check out half price parking car park literally over the road 24 hr food service (though

great location, friendly staff and the gym was well equipped and very clean

gym could have been better

an) was very very slow.

great room service!!

free wifi

i found a hairdryer an iron even an xl large tower, a coffee machine whith all the extras mini bar very carefully organized and the bed was so comfortable

were working very late so were disappointed to be woken up by room service even with a do not disturb sign on the door but that was the only little thing

breakfast too expensive.

was powerful and hot bathroom was beautiful, everything needed was provided free of charge, free wifi etc

we stayed over christmas and they were very attentive and excellent in accommodating the kids

and the room was well equipped and room service prompt with all our requirements that day

the bed was super comfy and room service was quick and food quality was great.

staff did not agree for late check out even for 11am without paying £12 extra

the blind was black out which helped keep the sun out in the morning concidering we had late check out

we also took advantage of late check out which allowed us to ease into the next day

also got late check out for 10£ fee

noisy cleaners when i had paid for late check out

the room service that starts at 9 at night only has three items in the menu.

stay has been during the lockdown, the hotel was clean, the room service for food and drink was very welcome and meant after a long day at work i didn't have

great hotel, perfect location. decent gym. would definitely book again

we opted to have breakfast and that was also exceptionally good

cookies on arrival, late check out robes sent to our room for spa and a little tray of biscuits and cakes when arrived

the reception staff were so friendly, the bar staff in the afternoon were lovely.

booked the wellness suite and managed to get the spa to ourselves for the hour

the spa was a great way to wind down

lovely, inviting bar area

arrival male receptionist was rude re enquiry about early check in